Vista Cay Resort by Millenium at Universal Blvd

Hotels
Independent
8.6 (410 reviews)
4874 Cayview Avenue, Orlando, Florida, 32819 , Orlando , US

Children allowed
Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Arcade/game room
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Poor cleanliness
Room issues

Categories

Cleanliness
6.99
Cleanliness and hygiene were reported as poor, with issues such as mould in the dishwasher and dirty air vents.
Service
9.46
The service was praised, with prompt maintenance response and friendly staff at reception.
Location
9.5
The location is very convenient, close to parks, grocery stores, and other attractions.
Room Quality
7.45
Room quality varies; issues reported include worn furnishings and cleanliness problems.
Amenities
8.98
Amenities such as pools and bar services were well-received, with some suggestions for improvement.
Value for Money
8.94
The overall value was regarded as good, given the location and amenities.
Food and Beverage
8.49
Food and beverage offerings were not mentioned in detail, hence rated as standard for the hotel tier.
Overall Experience
8.96
Guests enjoyed their stay overall despite some cleanliness issues, balancing the experience positively with amenities and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:42

Property Description

Welcome to Vista Cay Resort by Millenium at Universal Blvd, your perfect retreat in the heart of Orlando!

Recreational Oasis
Unwind in one of our two outdoor swimming pools or stay active in our fully equipped fitness center. Additional leisure options include an inviting arcade/game room and conveniently located gift shops.

Home Away From Home
Experience comfort in one of our 239 uniquely decorated rooms, complete with kitchens featuring full-sized refrigerators, ovens, and microwaves. Enjoy entertainment with flat-screen TVs and DVD players, ensuring a cozy atmosphere during your stay.

Convenient Amenities
Benefit from complimentary self-parking and express check-out services. Our attentive 24-hour front desk and concierge services are here to assist you for a truly memorable visit.

Don't miss out on this delightful experience—book your stay at Vista Cay Resort today!

Important information:

  • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MCO

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.6
Based on 410 reviews
Cleanliness: 6.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 8.96
L
Lisa extended_group us
8
2026-06-19 via Nuitee
M
Manning family_with_children us
9
Perfect stay for our family of 4 plus my parents!
Pros:

Location, value, size of the apartment!

Cons:

Spacious, comfortable, beautiful location

2026-06-16 via Nuitee
E
Esnika solo_traveller us
7
Decent stay, pretty resort with nice amenities, though it should have been properly cleaned not just spot cleaning
Pros:

Beautiful property near all the fun Orlando has to offer

Cons:

Print out during check in had the wrong WiFi information
Had to call multiple times until one of the staff realized they gave my the wrong WiFi information. As someone that works remote, I didn’t like that but at least it was finally resolved after 24 hours. Also most hotels/resorts allow for early check in if the suite/room is available. Once the room was prepared I got a email stating my room was ready. While the sheets was clean, the property was not deep cleaned, it was surface level clean. The half bath was not properly clean after the last guest as there was residue of feces in the bowel that I saw upon entering the property. I called front desk and they sent someone in a timely matter, though if I had to wait for the property to be ready, it should’ve been properly cleaned prior to my arrival and walk through. Lastly, the map and directions I was given was subpar, if you are driving/bringing a car it’s easy to get to your resort home, if walking the directions I got did not help at all.

2026-06-13 via Nuitee
K
Kerentravelmechani Family
8
we had a great time
Pros:

I thought it is a hotel resort but after i arrived i found out it is time share apartments.

The resort is great, the apartment was very big (3 bedrooms), kitchen, 2 bathrooms, washing machine and a dryer.

The swimming pool is very nice.

There is a big supermarket 5 minutes drive from the resort.

There is parking near the apartment building which is very good.

If i will come back to Orlando i will stay there again.

2026-06-12 via Tripadvisor
D
David extended_group co
9
2026-06-10 via Nuitee
K
Kate couple us
3
Not pleasurable for the price of staying here
Pros:

Location

Cons:

Dirty and not well kept facilities.
Staff was inconsiderate and did not listen when I had said that the stay was paid for already before I arrived and charge the card (they put on file in case of damages) for the full amount of stay AGAIN! Then I have to go through hoops and hurdles to get ahold of the “Accounting Department” for them to refund the double charged amount they created.
Lights were not all available in the unit. Baseboards damaged and dirty. Fan controller kept falling off the wall and the battery popping out because no back to it.

2026-06-08 via Nuitee
S
Shauna family_with_children ie
8
2026-06-08 via Nuitee
D
Dana family_with_children us
8
Staff was super helpful nice property
Pros:

Not far from everything

Cons:

The internet didn’t work for 2 days

2026-06-07 via Nuitee
M
M8476YPstephanieh Friends getaway
4
Terrible Management
Pros:

Rooms were nice. This review is for Management as they were terrible. The bed in our room was BROKEN (missing mattress support beams)!! They sent maintenance there at 11PM after we called the request in earlier that morning. We had 2 rooms and so many issues - including supplying our own toilet paper after we went through the 2 rolls they supplied. I will not be returning and do not recommend

2026-06-03 via Tripadvisor
F
fionamurray31 Friends getaway Bathgate, West Lothian, Scotland
10
Vista Cay condo with lovely balcony view and lake
Pros:

I loved Vista Cay. Especially the birds on the Lake and the flora and fauna. The condo had a lovely, large balcony over looking the average Universal hotels with their beautiful tiles and the Icon and the sunset and thunder clouds which was beautiful. The condo had a giant master bedroom with a giant bathroom and walk in closet. My bedroom had a double bed and I was sharing my bathroom with the others. My bathroom was not great and only one hand towel. I tried to have a bath but the plug didn't go in, shower was okay. However, I was able to have a lovely bath in the master suite bath tub. There was a 3rd bedroom with 2 double beds for my sister in law and her daughter. Then the kids were in the bunk beds which are in the hallway behind the kitchen. The bottom bunk is a double bed, the top bunk is a single bed and there were old fashioned game machines. There was a laundry "room" not a cupboard. The pool towels were hiding in the laundry room so we did not know we had them. Fridge was fancy with ice and nice water. Dishwasher was handy (had to buy dish tabs). Dining room/Lounge was enormous and I was able to upload our videos on my phone then watch on you tube in Vista Cay. The pool was really nice, updated and the bar was reasonable. Got 3 soft drinks for the price of one wine at Hard Rock Htl. It is near Epic but we could not figure out how to walk down and it was too hot so still had to order an uber. Walk along the lake and cross the road to get to Publix which is quite good. We walked to Chick-fil-A which had nice food for 4 @ $60 but the prices in America are very high atm. The condo had everything you need to cook your own food to save some money. It is a big complex so took us a while to find things. A map would have been useful.

2026-05-22 via Tripadvisor
S
Sonja extended_group at
8
Tolles Apartment für 5 Leute in der Nähe der Freizeitparks!
Pros:

Die Lage der Unterkunft war ideal um in 15 Minuten ins Universal Studio als auch ins Walt Disney Resort zu kommen.
Im Großen und Ganzen war alles ok, Wohnung war schon älter aber sehr sauber.
Wir hatten zwei Badezimmer und 3 Schlafzimmer. Eine Küche mit Wohnzimmer.
Es gab auch eine Waschmaschine und einen Trockner.

Gratis Parkplätze direkt vor der Haustüre.
Für einen Aufenthalt von bis zu 4 Tagen, wenn man die Parks nutzt, ist es die ideale Unterkunft.
Kann man auf jeden Fall weiter empfehlen!

Cons:

Leider war der Mitarbeiter bei der Ankunft sehr unfreundlich. Offensichtlich hatten wir ihn bei seiner Pause gestört.

2026-05-19 via Nuitee
L
Linda family_with_children us
5
It was OK, but don’t know if we will stay there again because of things already mentioned.
Pros:

It was quiet and peaceful, tidy and well kept. We had events at the convention center so the location was perfect with only a seven minute drive.

Cons:

The apartment appeared very clean when we got there. However, when we were walking on the floor barefoot right before going to bed, it felt like the floor has some kind of film to it that was sticking to out feet, and when we checked our feet after they were almost black from dirt or whatever was on that floor. Trying to tell three kids they could not take their shoes off for four days was not easy.
The evening before we were leaving, we were watching TV in the living room when we all of a sudden smelled a very strong smell and of sulphur. After investigating, we figured it came from the drain in the kitchen. We had barely used the kitchen during our stay, but had done some dishes that day.

2026-05-16 via Nuitee
K
Kelly family_with_children ca
7
It was good, but could be better. Location was great. We enjoyed the pool
Pros:

We had no internet for 4 days, so could not watch TV as it was internet based and used up.a lot of our own data and international costs from our mobile carrier. We did call every day about this. Modem had to be completely replaced

Cons:

The bed in the one room desperately needed a new mattress. It was completely sunk in as was the couches

2026-05-15 via Nuitee
G
Guy extended_group us
10
2026-05-15 via Nuitee
R
RyleesMom Family Lexington, Kentucky
2
Stay away from this property
Pros:

Stayed at unit 402 on 5036 Shoreloop Drive managed by Epicxus, Alex. The condo was very clean but there is literally nothing provided other than very small bottles of soap. Most places will have a few items such as salt pepper, coffee pods. Had to get up early to walk to Publix in the morning. Coffee pot was broken and property manager was contacted- no response. Next day the dishwasher was used and went to empty it and was full of rancid water. Again no response from property manager. View out back was fine until Monday morning when construction started. An item was left and tried to contact the property manager and guess what, no response. The condo is in a great location. Pool was awesome but would not go back to any unit managed by this company.

2026-05-14 via Tripadvisor
R
Ronald family_with_children us
8
Mostly ok good for large families I did find bedsheets on one bed unacceptable could have more than one kitchen trash
Pros:

Nearby parks Disney universal

Cons:

Roomy

2026-05-11 via Nuitee
S
Sarah couple us
9
Overall a great resort, would definitely book again if in the area.
Pros:

Very clean, no bugs anywhere inside, the heated pool was nice, down the street from Universal Parks, every possible kitchen amenity you could think of was included. Pool towels provided in addition to extra towels. No noise overhead at all from neighbors. Nice areas to walk around and grocery/food options nearby. The front desk staff were very friendly and sent maintenance out for a concern within 15 minutes.

Cons:

Would have appreciated extra blankets and I wish you could actually park in the garage.

2026-05-03 via Nuitee
E
Edward solo_traveller us
8
2026-04-23 via Nuitee
S
Sarah family_with_children us
8
We enjoy staying at Vista K every year
Pros:

It was close to the convention center and also close to the Parks just a short Uber ride anywhere we needed to go

Cons:

I didn’t think there was enough paper towels, toilet paper in the apartment for a full week with six people. I also did not have any coffee filters for the coffee pot.

2026-04-22 via Nuitee
P
patricklQ1814GZ Friends getaway St. Augustine, Florida
6
Nice rental in a good location.
Pros:

Beautiful view from the balcony. The unit was very clean but the maintenance was not so good.
The pool and poolside bar were wonderful. Loved the hot tub after playing golf but it was annoying to have young children in there when the sign clearly said 16 years and older.

2026-04-20 via Tripadvisor