Sercotel Delfos Andorra

Hotels
•
Sercotel Hoteles
8.3 (8138 reviews)
Avenida del Fener, 17. Escaldes-Engordany , Andorra la Vella , ad

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Parking issues
Breakfast needs improvement
Room temperature control problems

Categories

Cleanliness
8.04
General cleanliness is noted positively, though issues with the shower and room conditions were mentioned.
Service
8.61
Good reception service and friendly staff, with some reviews highlighting the attentive nature of the personnel.
Location
8.75
Many reviews praise the excellent location, which was very central and convenient.
Room Quality
8
Some concerns about room temperature control and bedding size, though overall comfortable.
Amenities
8.23
Billiards and breakfast options are appreciated but noted improvements are necessary.
Value for Money
8.39
Generally regarded as good value, but some reviews suggest certain aspects could justify lower pricing.
Food and Beverage
8.04
The breakfast quality has received some criticism and suggests a need for improvement.
Overall Experience
8.31
Positive sentiment overall, with guests expressing willingness to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:03

Property Description

Convenient Location
Located just 400 metres from Caldea Spa, this modern hotel in Andorra’s capital provides easy access to the ski slopes with a complimentary shuttle service. The proximity to Grandavalira and Vallnord ski resorts makes it a perfect choice for ski enthusiasts.

Comfortable Accommodation
The air-conditioned and heated rooms feature a flat-screen satellite TV, free Wi-Fi, and a private bathroom with essential amenities. The cozy ambiance ensures a relaxing stay after a day of outdoor activities.

Diverse Dining and Entertainment Options
Indulge in a variety of culinary experiences at the tapas restaurant and Andorran dishes eatery. Unwind at the pub, lounge, or games room for a delightful evening.

Ready to experience a blend of comfort and convenience? Book your stay at Sercotel Delfos Andorra now!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 8138 reviews
Cleanliness: 8.04
Service: 8.61
Location: 8.75
Room Quality: 8
Amenities: 8.23
Value for Money: 8.39
Food and Beverage: 8.04
Overall Experience: 8.31
C
Cesar • family_with_children • es
7
Pros:

Ubicación

2026-02-14 • via Nuitee
J
Jordi • family_with_children • es
8
Pros:

Buena ubicación

Cons:

Armario muy pequeño, no habían más cojines

2026-02-14 • via Nuitee
C
Carlos • solo_traveller • es
7
2026-02-14 • via Nuitee
P
Patricia • family_with_children • es
10
Muy bien
Pros:

Me gustó su ubicación que estaba cerca de todo

Cons:

Lo que menos me gustó es que había mucho escándalo y el personal no sabía cómo actuar las colas para ser atendido eran demasiado largas.

2026-02-14 • via Nuitee
M
Maria • family_with_children • es
10
2026-02-13 • via Nuitee
F
Francyamili • family_with_children • es
10
2026-02-13 • via Nuitee
J
Juan • solo_traveller • es
9
Agradable estancia
Pros:

Muy bien ubicado y confortable

Cons:

todo bien

2026-02-13 • via Nuitee
C
Cabrol • couple • fr
4
Hôtel propre mais aucun respect des autres clients
Pros:

Chambre propre
Service de ménage ok
Toilette propre

Cons:

Trop de bruit dans les couloirs
00:00 et encore des jeunes qui courent, crient et tapent aux portes
Aucune tranquillité
Impossible de dormir et se reposer
Bien dommage pour un hôtel 4 étoiles

2026-02-12 • via Nuitee
W
Wally • extended_group • es
10
2026-02-12 • via Nuitee
N
noelia • family_with_children • es
5
Pros:

la ubicacion

Cons:

la comida

2026-02-12 • via Nuitee
A
Anass • family_with_children • ma
9
2026-02-12 • via Nuitee
C
Campillo Gómez • extended_group • es
10
2026-02-12 • via Nuitee
R
Rodriguez Granados • family_with_children • es
10
Pros:

Desyuno

Cons:

Cena

2026-02-12 • via Nuitee
D
daniboira • couple • es
8
Un finde para desconectar y despreocuparte en el centro de Andorra
Pros:

La ubicación : está muy cerca de Caldea y a la calle principal
Lo mejor de la habitación: el tamaño de la habitación
Servicios: Incluía el desayuno y cena, también esta genial que la recepción te informa de las diferentes actividades al llegar .

Cons:

De la comida comentar que la carne y el pescado estaba un poco seco, la hora de entrada a la habitación era muy tarde 15h y ya que era temporada de esquís había mucha gente joven y algunos hacían mucho ruido, las habitaciones no están muy insonorizadas.

2026-02-12 • via Nuitee
N
Nerea • family_with_children • es
6
Para no repetir.
Pros:

La habitación era grande y el personal muy amable.

Cons:

La comida, por llamarlo de alguna manera, pésima. Lo único más decente es el desayuno.
La limpieza bastante justa. Mi hija se tiró por el suelo en la habitación y se levantó con la camiseta llena de pelusa.
Colchones incómodos y no dan más almohadas.
Desde luego, no repetiremos.

2026-02-12 • via Nuitee
J
Juan Carlos • family_with_children • es
9
Pros:

Desayuno

Cons:

Solo dos ascensores

2026-02-12 • via Nuitee
J
Judith • couple • es
10
Genial
Pros:

Céntrico y habitación grande

2026-02-11 • via Nuitee
R
Rosa • solo_traveller • es
10
2026-02-11 • via Nuitee
B
Borja • extended_group • es
7
2026-02-10 • via Nuitee
F
Ferran • couple • es
9
2026-02-10 • via Nuitee