Hesperia Andorra

Hotels
8.1 (6782 reviews)
Avinguda Prat Gran 3-5. Escaldes-Engordany , Andorra la Vella , ad

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Centrally located
Clean rooms
Friendly staff
Good breakfast
Cons:
High prices
Outdated facilities
Issues with noise
Limited parking

Categories

Cleanliness
7.93
Clean and spacious room mentioned, but concerns about outdated facilities.
Service
8.8
Most reviews noted friendly staff, though there were some reports of passive-aggressive behavior.
Location
9.14
Numerous reviews praised the central location.
Room Quality
7.69
Some rooms reported issues like noise and outdated features.
Amenities
7.32
Negative sentiments regarding charges for pool access and issues with breakfast options.
Value for Money
7.78
Reports of high prices compared to quality, especially for amenities.
Food and Beverage
7.83
Mixed reviews; some enjoyed the breakfast, others had negative experiences with dinner.
Overall Experience
8.3
Overall a good experience with several positives but notable issues as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:56

Property Description

Luxurious Accommodation

Experience modern comfort at Hotel Fenix with air-conditioned rooms equipped with 32-inch flat-screen TVs, hydromassage baths, and soundproofing for a peaceful stay.

Wellness Oasis

Indulge in relaxation at our wellness area featuring a terrace with stunning views, an indoor pool, sauna, and a business center. Unwind and rejuvenate during your stay.

Culinary Delights

Savor local cuisine at Kronos Restaurant while enjoying splendid town views. Treat yourself to tapas at the Lobby bar or grab a drink at the unique RoofTop Van for a memorable experience.

Book your stay at Hotel Fenix now for a perfect blend of luxury, relaxation, and culinary delights.

Important information:

From April 24, 2024, the Wellness area will remain open from 10:00 to 22:00 (last entry at 22:00)

Book subject to availability directly at the Hesperia Andorra hotel reception (Admission with supplement).
Pets are allowed upon request, up to 20 kg. Supplements apply. Please check the hotel’s pet policy prior to arrival.
There is an additional charge to use the spa:
Adult: EUR 7
Child aged 5–16 years: EUR 4

Please note that a maximum of 2 pets is allowed per booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 6782 reviews
Cleanliness: 7.93
Service: 8.8
Location: 9.14
Room Quality: 7.69
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 8.3
A
anouar • couple • es
10
Cons:

Parking muy pequeño

2026-04-25 • via Nuitee
J
jean louis • family_with_children • fr
9
BIEN
Pros:

PETIT DEJEUNER

Cons:

BRUIT

2026-04-24 • via Nuitee
S
Sanz • couple • ad
7
2026-04-21 • via Nuitee
G
Gil Mestre • couple • es
7
2026-04-21 • via Nuitee
F
Francesc • solo_traveller • es
7
2026-04-21 • via Nuitee
P
Pedro • solo_traveller • es
9
Pros:

El personal muy amables y el restaurante del Hall excelente para cenar. Todo muy bueno y muy buena atención. Recomiendo al 100%

Cons:

Nada todo fue estupendo.

2026-04-21 • via Nuitee
R
ronaldo • family_with_children • br
9
2026-04-20 • via Nuitee
K
Karima • family_with_children • fr
8
Pros:

Bonne literie, bon emplacement, très bon petit déjeuner. On a bien dormi. On avait la chambre vue cours donc pas de bruit.
On entends les gens dans le couloir si les gens qui passent font du bruit mais ça nous est arrivé qu'une fois et il n'était pas tard.

Cons:

Pas de place disponible au parking on a pris un autre parking couvert et les tarif sont quasi identique environ 30€ par jour

2026-04-20 • via Nuitee
A
Antonio • solo_traveller • es
10
2026-04-18 • via Nuitee
M
Manuel • solo_traveller • es
1
Mal
Pros:

Nada

Cons:

No razonas con el personal

2026-04-18 • via Nuitee
J
José María • solo_traveller • es
7
2026-04-18 • via Nuitee
J
Jean-Claude • family_with_children • fr
10
Pros:

chambre spacieuse et confortable. Diner et petit déjeuné varié et excellent.

2026-04-18 • via Nuitee
J
José • solo_traveller • es
8
2026-04-18 • via Nuitee
G
Gómez • couple • es
5
No repetiría
Pros:

La cocina y la ubicación

Cons:

Las instalaciones están a falta de manteniendo
Algunos empleados de la recepción demostraron poca experiencia y capacidad resolutiva

2026-04-17 • via Nuitee
G
Gómez • couple • es
5
2026-04-17 • via Nuitee
C
carlos • solo_traveller • es
9
Todo perfecto
Pros:

Suelo ir a mwnudo-me gusta la ubicación y tranquilidad

2026-04-17 • via Nuitee
G
Gómez • couple • es
5
2026-04-17 • via Nuitee
S
Sjef • solo_traveller • nl
9
Pros:

De locatie

Cons:

Krappe plek in de parkeergarage

2026-04-16 • via Nuitee
F
Francisco Manuel • extended_group • es
6
2026-04-16 • via Nuitee
A
Agustina • couple • uy
7
Lugar bonito
Pros:

Buena ubicación y buen desayuno, pero habitaciones muy oscuras donde apenas se ve la luz del día

Cons:

No tener ventana

2026-04-15 • via Nuitee