Grand Pyramids Hotel

Great location if you want to go to visit the Pyramids, but not much else to positive about it. The breakfast was very limited and not really fresh. The hotel itself is very outdated and my girlfriend didn't really feel safe around all the men working there and staring constantly so we didn't feel like trying the pool. The reson for the 3*'s is the good location and the great taxi service they had.

I was initially hesitant because of some older bad reviews, but I’m glad I gave this place a chance. The hotel was very clean, and the staff were incredibly friendly and helpful throughout my stay. It seems like the management has really improved things. I had a comfortable and pleasant experience, and I’d definitely recommend it to others now.

Avoid hotel at all costs! Communication is horrendous.
Dirty bed, broke air con, never solved any of our problems I could write pages about what about to us during our stay but unfortunately it doesn't give me that option. I stayed in this hotel a number of times thinking it was one off incidents but when I returned with my children never again. Complete joke. There discrimination is Completely off. Don't waste your money!
Waiter staff lovely literally only nice thing in this hotel.

When my driver come to pick us up to take us to the airport he was told by front dest no one in that name is staying at this hotel. If I didn't have Internet my driver would have left and we would have missed our flight.
Hotel is a complete joke I'm sorry to say.

Its basically an old classic hotel. I was on group vacation, choosing this hotel bcz its near to Pyramid (take around 15 min with bus). Room was clean, air conditioning is functioning well, hot water is also available.
Breakfast is so so, as an Indonesian, i think it needs more salt and msg 🧂🤣
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Oh one more..
Something i didnt expect that they actually allow smoking cigarettes in the lobby 🫣

The hotel staff take wonderful pride in the property and service. And the hotel is very attractive. Breakfast is excellent. However, it is difficult to evaluate the hotel because the government is building the meteo on Alharam- making it more challenging to walk to the pyramids, or any nearby business.

I have no complaints except a very tiny insignificant one that the TV remote didn't work, which made it hard to watch TV because i couldn't change the channel. But that didn't matter to me. I'm only mentioning it because I found it a little funny. The room was more beautiful than advertised. It was nice and quiet and spacious and very comfortable. I loved the balcony. I enjoyed the view from there. The staff was very friendly, which was wonderful. I definitely recommend staying here.

Not clean, old furniture and very slow response in services

Hot water didn’t work and the hotel is not in a good condition or area

My main reason for selecting the Grand Pyramids Hotel was its apparent proximity to the Giza pyramids. The hotel’s website claims “just few steps from the great pyramids area”, but when I asked the duty manager approximately how far from the pyramids, he advised “much too far to walk”. I took a Careem taxi (Arab area equivalent to Uber), and the drive took slightly more than 50 minutes; and when we got close a security guard prevented our driving to the entrance as “Careem cars not permitted”. So I did end up walking - the final half-mile or so to the pyramids compound entrance. My experience makes me wonder what other website claims are untrue - certainly none of the restaurants advertised seemed to be open during my stay, except for the breakfast room. Sadly the hotel was far from living up to its description as “Grand”, with many public areas shabby and quite dirty. But my bedroom was large, comfortable and clean, with a view of the back of a nearby block of flats and the busy elevated highway running past. At least the hotel’s duty manager had been truthful, and on a positive note every single staff member I met was unusually friendly and as helpful as any hotel staff I’ve ever met.

I did pay for the hotel with cash money

Avoid this hotel. Not in a good area at all. Rooms are old and dirty. Bed blankets, carpet, walls and upholstery stained.I can’t believe a tour operator would place British tourists here. Miles out of Cairo and Hotel tries to extort a high price for taxis. Download Uber app.Breakfast poor, most hot food, cold.

We transferred to the this hotel as an upgrade but the only difference was it was less noisy. Rooms smell, moldy bathroom, and stained carpets. The breakfast choices were not desirable. Close to restaurants but on a street with heavy traffic. We stayed for 2 nights only. It has a bank and ATM for money transfers which is very convenient. Staff was helpful and tried their best to meet our needs.

I’ll start off by pointing out that this hotel saved our bacon when the hotel we had booked decided that they didn’t have room for us when we arrived to check in. Our tour guide brought us here. Staff were really friendly and reception area was lovely, thought we were onto a winner but then I saw the room. It was filthy. Wifi barely worked, there was so much noise i couldn’t sleep. It was only for two nights so I put up with it as they had done us a favour by getting us sorted so late at night. Breakfast was ok, not great. Not sure how this is a four star hotel to be honest.

Hotels, third of three used over the 17 days.
Grand Pyramid Hotel 4 Star, Cario
Booking ID 129444
Booking Refs 14939, 14985, 14941
Nov 01 to Nov 17 2022
Trip Advisor, Trustpilot & Google reviews
NO WAY is this a 4-star hotel, 2-star at best. The place was dirty, the breakfast was dreadful, and no way were we eating dinner there. Thank god it was just a 2 night stay for the 3 of us in 1 room. Our Hvezda guide arranged with the reception to give us an alarm call at 03.00 to catch a plane. You guessed it, they did not do so. To get something to eat and to get a few cans of beer we had either ask the desk for delivery service or go over 2 VERY BUSY and dangerous roads to MacDonalds. Avoid it like the plague.

The rooms are spacious. Staff were really nice. Helpful and accommodating. The rooms could do with a deep clean and modernisation. The bathroom was old and very run down. The corridors were run down. Everywhere was dusty. House keeping don't start till 9. Buggered if you need an extra toilet roll! (Belive me! )
Good location for the pyramids but next to a very very busy road. Tooting all day and night. No where to go in the evening.
Most of the staff tried there best. Porters and security very welcoming.
Breakfast wasn't great and did deserve to be free. Again waiting staff were great.
Wouldn't return for the above reasons.

Every picture that I saw if this place was a lie. The location was a ghetto looked like a war zone. Hotel was run down. The lobby was the only decent part of the hotel to deceive. The pool area over run by feral cats some trapped in cages. The rooms were infested by bugs, degusto h stains on carpets, rips on sofas, bathrooms dirty , found blood on sheets of bed. Complained to hotel manager & he refused to speak to me a FEMALE. Dismissing my concerns for safety ( door woundnt lock), cleanliness ( multiple dirty rooms, windows on the 4th floor were blown out, serious damage to walls , torn carpets. Do NOT believe any of the pictures that you see online of this place being grand because it’s a DUMP. Do NOT venture out in the neighborhood of this hotel because your security will be in danger . Location is dangerous . We requested to ge moved & every room was a dump . We checked out a few hours after checking in & hotel REFUSED to refund . Hotel manager wanted to give us a free meal no way I would eat in that place . Manager would NOT speak to females.

were there just for a night but enjoyed the stay. the rooms are spacious. excellent service and view from the room. had a pool facing room. the break fast spread was excellent with something for everyone. lunch was also good the kids loved the same.
service was top notch.

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I just found out that they charged me $187 instead of the price quoted by Expedia, I didn't know

They need to clean the halls and update the entire property.
I think need re evaluate its category from 4 stars to 1 star, honestly.