The Westin Guangzhou

Hotels
Westin
8.8 (771 reviews)
No.6 Lin He Zhong Road , Guangzhou , cn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Lighting in guest room is poor
Some issues with breakfast service

Categories

Cleanliness
8.35
Some complaints regarding old building and lighting issues.
Service
9.15
Staff are helpful and friendly, with good recovery for issues raised.
Location
9.15
Conveniently located next to the Guangdong Railway and Metro station.
Room Quality
8.65
Rooms are generally comfortable but in need of renovation.
Amenities
8.65
Good facilities including gym and pools.
Value for Money
8.85
Affordable pricing compared to other luxury hotels.
Food and Beverage
8.65
Breakfast offerings are rich and generally well-reviewed.
Overall Experience
8.95
Overall enjoyable experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:25

Property Description

Luxurious Amenities

The Westin Guangzhou boasts a luxurious spa, indoor and outdoor swimming pools, and a 24-hour gym for guests to unwind and rejuvenate during their stay.

Elegant Rooms with City Views

Experience contemporary and elegant rooms at The Westin Guangzhou, featuring wood-panelling, floor-to-ceiling windows with stunning city views, and modern amenities like a 32-inch flat-screen TV and Bose Wave radio.

Culinary Delights

Indulge in a culinary journey at The Westin Guangzhou with 4 food and beverage options including Chinese specialties at Hong Mian, Italian dishes at Prego, and an all-day buffet at Seasonal Tastes offering international favorites.

Book now to experience the luxury and comfort of The Westin Guangzhou for your next stay in the vibrant city!

Important information:

Please note, the extra bed fee and breakfast rate will differ for Executive floor room types and suites.

Please note, during the Canton Fair period, the breakfast rate will differ.

The hotel will also provide a free round trip shuttle but service to Pazhou Complex during Canton Fair period (15 Apr - 5 May, 15 Oct - 4 Nov).

Child aged under 6 years old can enjoy breakfast for free, while child aged above will be charged at different price. For details, please contact the property directly using the contact details on your booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 771 reviews
Cleanliness: 8.35
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.85
Food and Beverage: 8.65
Overall Experience: 8.95
K
King Yi couple gb
8
Nice hotel for staying
Pros:

The room size is good, very comfortable bed and environment. I have message the hotel during the booking to get me extra pillows as I'm pregnant and they prepared extra 4 fluffy pillows for me! The breakfast is okay, a good variety. I would say the rice roll is out of expectation and freshly made, but other breakfast options are okay. Maybe worth to save the breakfast and enjoy the traditional Chinese food nearby. Overall the hotel experience is 9 out of 10.

Cons:

The reception has mosquito and we are suffered from the insect attack. Breakfast is okay but no surprise, spend the money in local restaurants will definitely make your trip more memorable.

2026-03-02 via Nuitee
D
DANIIL couple ru
10
2026-02-24 via Nuitee
A
axelw family_with_children de
9
2026-02-10 via Nuitee
V
VIJAY WILSON couple ae
1
Very old property, moldy smell from the carpet. Staff are kind and helpful.
Pros:

Staff - specially Connor, he was kind and helpful. Even all the staff are courteous

Location - Accessible via DiDi easily, clean and neat.

Christmas Eve - fantastic buffet at sky bar lounge - floor, 40

Cons:

Property is outdated, first we were given 30th floor, terrible moldy smell. Then they changed the room to 35th floor. Room was spacious however everything is very old. Breakfast is okay, not great. Lounge access - the food and drinks quality is average.

This hotel seriously needs a renovation.

Note - don’t book Marriott properties via booking.com or any other travel site because I stayed for 10 nights and none of them are counted for loyalty program. They said, we need to book only via Marriott app or website

2026-02-09 via Nuitee
A
ariyamusafir Business Pontian Kecil, Pontian District, Johor
10
Old But Still With a Kick
Pros:

1. Staff from reception to bellboy to life guard are very friendly and nice people.
2. Room is very clean.
3. Comfortable bed
4. All equipment like TVs functioning normally
5. Nice and areas from reception to swimming pool.

2026-02-04 via Tripadvisor
A
annabananarose2204 Solo travel Shenzhen, Guangdong
10
Best place to stay in Guangzhou
Pros:

This is my second time staying at Westin hotel. I’m in love with this hotel, it’s not just about the location but also the kind and helpful staffs and the room.
The room is spacious, with a bathtub and a separate toilet and shower room. The bed is so comfortable and the city view looks so nice at night. I stayed at level 26 and the elevators are fast. There are many restaurants and convenience stores nearby so don’t worry about eating outside. The Guangzhou Railway station is so close to this hotel as well.
I will comeback here, if I need to stay in Guangzhou again.

2026-01-27 via Tripadvisor
K
Karen Kai Leng extended_group au
10
We were treated like VIP, with welcoming smiles, room upgrades and welcome fruit/cakes platter. The customer service
Pros:

The rooms are spacious and luxurious for metropolitan standards. And with the convenience of being close to the railway and subway stations, making local and intra regional connections, this is a perfect home base when in Guangzhou.

2026-01-26 via Nuitee
O
Oualid extended_group fr
9
2026-01-22 via Nuitee
T
Türkes solo_traveller de
8
Pros:

Our stay was comfortable. A big thank to Connor and Hugo for their wonderful service. They provided us great servise. Because of them, our experience was even better. Highly recommended.

2026-01-21 via Nuitee
M
Markus solo_traveller de
8
Wer mitten im Leben und doch nah zum Naherholungsspot Sportpark sein will, ist hier richtig
Pros:

Am Nordende des Tianhe-Platzes fußläufig zum Sportpark gelegen. Auch die Guangzhou East Rail Station ist nur 5-10 Minuten Gehweg entfernt. Große geräumige und komfortable Zimmer. Das Frühstück ist sehr umfangreich und lecker.

Cons:

Nichts

2026-01-20 via Nuitee
G
Giulio extended_group it
8
2026-01-20 via Nuitee
H
Harpreet couple ca
10
2026-01-20 via Nuitee
F
Favour Ebubechukwu solo_traveller ng
10
outstanding
Pros:

Our recent stay was outstanding, largely thanks to Mr. Michael. From our arrival to departure, his service was highly efficient. The hotel has a great location and the staff service is excellent. It's worth my coming again.

2026-01-20 via Nuitee
C
Choon Heng extended_group sg
8
Pros:

Easy access and quiet

Cons:

There is still cigarette smell despite that it is a non smoking room. Probably from neighbouring room or aircon.

2026-01-20 via Nuitee
T
Tony couple au
9
Pleasant stay with good staff and services.
Pros:

Clean. Staff helpful. Good pool and gym. Easy city access. Many thanks to ‘Connor’ for assisting. Worth the $ with the right deal. No issue was too hard for the staff.

Cons:

Maybe a bit less on the $ for bar prices. Walk out the door- get hit by dozens of smokers….horrid.

2026-01-20 via Nuitee
solo_traveller cn
10
Pros:

A great experience, I will come to Guangzhou again next time. Thank you Mike for recommending nearby places for sightseeing and shopping

2026-01-19 via Nuitee
D
DOvran couple cn
10
Wonderful stay in Westin
Pros:

Hotel staff are enthusiastic from the moment guests arrive, helping with luggage and guiding us through the check-in process. feel warm and welcome.
I’d like to extend my heartfelt thanks to Flora for her incredible support. When I encountered issues with my visa, she went above and beyond to assist me. Thank you

2026-01-19 via Nuitee
M
mahajne solo_traveller cn
10
very good
Pros:

The hotel has an excellent environment and a great location, making everything very convenient. The staff are attentive, and Ms. Julia at the front desk provided outstanding service—she helped me a lot during check-in. I will definitely stay at this hotel again when I come to Guangzhou next time, and I highly recommend it to everyone!

2026-01-19 via Nuitee
L
Lim extended_group ie
10
Pros:

Big shoutout to Leal at the Quick Service Center! His positive energy is contagious. He handled my query with a smile and was so friendly and helpful. Made my day!

2026-01-19 via Nuitee
M
mo yuan solo_traveller cn
10
Pros:

The hotel service is excellent. The lobby staffs are all very warm and friendly. I feel valued. Really great.

2026-01-19 via Nuitee