CAMPANILE PRIME Krakow Old Town

Hotels
•
Campanile
8.6 (5361 reviews)
ul. Sw. Tomasza 34 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with cleanliness
Inconsistent amenities

Categories

Cleanliness
8.11
Many reviews highlighted cleanliness positively, but some mentioned issues like dust under the bed.
Service
9.08
The staff was frequently mentioned as friendly and helpful, contributing positively to the overall experience.
Location
9.12
Numerous comments indicated an excellent location close to attractions and transport.
Room Quality
8.57
Rooms were described as comfortable and spacious, though there were mentions of cold temperatures.
Amenities
8.1
Amenities were noted as satisfactory, but some reviews highlighted a lack of fridges and daily cleaning service.
Value for Money
8.56
Generally perceived as good value, though some guests felt certain amenities should be included.
Food and Beverage
8.61
While the breakfast was praised, a few mentioned a lack of variety and some critique on the beverage options.
Overall Experience
8.68
Overall, guests expressed a strong likelihood of returning and were satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Central Location in Kraków’s Old Town
The Campanile Cracovie offers a prime location in the heart of Kraków's Old Town, adjacent to Planty Park. With easy access to various shops, bars, and restaurants, guests can immerse themselves in the vibrant atmosphere of the city.

Comfortable and Well-Equipped Rooms
The hotel's spacious and air-conditioned rooms are designed for maximum comfort, featuring flat-screen TVs, cable channels, and modern bathrooms with both bath and shower facilities. Guests can also enjoy complimentary Wi-Fi in public areas.

Delicious Dining Options and Nearby Attractions
Start your day with a delicious breakfast buffet and savor French and international cuisine at the hotel's restaurant. With Kraków's popular landmarks like St Mary’s Basilica and Wawel Castle within walking distance, guests can easily explore the city's rich history and culture.

Book your stay at Campanile Cracovie for a memorable experience in Kraków!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs PLN 120 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for 100 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 5361 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
C
Chiara • couple • it
8
Pros:

posizione eccezionale, staff molto gentile e cortese, colazione molto buona e varia, consiglio questo hotel!

2026-02-14 • via Nuitee
A
Artur • solo_traveller • pl
10
Pros:

Przytulne mieszkanko.

2026-02-13 • via Nuitee
I
Isabel • extended_group • es
9
Recomendable 100%
Pros:

La ubicación, la atención, la limpieza y la comodidad es lo mejor.

2026-02-13 • via Nuitee
K
Kolaczyk • couple • pl
8
2026-02-12 • via Nuitee
G
George • extended_group • gr
9
Pros:

Πολύ βολική τοποθεσία,άνετο δωμάτιο και μπάνιο.Αναπαυτικά στρώματα!!

Cons:

Το πρωινό είχε πολλές ελλείψεις, σε βασικά προιόντα!!

2026-02-12 • via Nuitee
M
Michał • family_with_children • pl
10
Pros:

Bardzo dobra lokalizacja hotelu, blisko do rynku, stacji pkp. W pobliżu też sporo dobrych restauracji.
Pokoje bardzo czyste i komfortowe, Panie z obsługi bardzo pomocne i miłe, śniadania przepyszne.
Bardzo polecamy i z pewnością jeszcze wrócimy 😀

2026-02-12 • via Nuitee
L
Lindsey • couple • us
8
Our stay was great and would book here again.
Pros:

The room was nice and spacious and overall quiet and relaxing. The location to the main square, restaurants, shopping and bars was great. The staff at the front desk were friendly.

Cons:

The water leaked out of the shower quite a bit. There was no way to turn the AC on (only heat), so we just turn the air off completely and opened the window for a few to cool off the room.

2026-02-12 • via Nuitee
P
Paweł Czekalski • family_with_children • pl
9
2026-02-12 • via Nuitee
D
Daphne • solo_traveller • us
8
Pros:

Breakfast is very good. Very clean room. Hot water at night.

Cons:

Cold by the window. Blanket is not warm enough in cold winter days.

2026-02-11 • via Nuitee
G
Gemma • solo_traveller • gb
10
2026-02-11 • via Nuitee
A
Andrzej • solo_traveller • pl
10
2026-02-11 • via Nuitee
D
Dias • family_with_children • pt
8
Pros:

O hotel fica muito perto da Old Town.

2026-02-11 • via Nuitee
A
Aleksandra • couple • pl
8
2026-02-11 • via Nuitee
N
Nicola • couple • gb
9
2026-02-11 • via Nuitee
I
Iwona • family_with_children • no
10
Pros:

Piękny, duży pokój z widokiem na park. Bardzo czysto i pachnąco. W pokoju wszystkie udogodnienia łącznie z wanną. Cicho mimo że w centrum. Profesjonalne podejście do klienta ale również bardzo przyjazne. Śniadania nie za wystawne ale wszystko co powinno być to było. No i cena naprawdę atrakcyjna jak na taki hotel. Wcześniej nocowałam w hotelu z 4 ⭐a tam standart był dużo gorszy. Polecam

Cons:

Brak

2026-02-10 • via Nuitee
M
Magdalena • family_with_children • pl
10
2026-02-10 • via Nuitee
R
Rachael • family_with_children • gb
9
Great hotel at edge of old town
Pros:

Ideal location at the edge of the old town, easily walkable to main square and tram/bus routes, and generally quiet street. Spacious rooms, comfy bed, good shower. Breakfast had good options and a relaxed vibe. Multiple water refill stations in the hotel was ideal so didn't need to buy bottled water! Great value for money I think, and staff were friendly with good English.

Cons:

Unfortunately the restaurant/bar was being renovated so was not accessible for our stay - breakfast was in the conference room as a temporary measure and there wasn't a communal seating area to relax in the day/evening with our group from different rooms. Heard some noise from the street at night but not a lot.

2026-02-10 • via Nuitee
R
Rafał • couple • pl
6
2026-02-10 • via Nuitee
S
Stylianou • couple • cy
9
Pros:

Ikanopoiitiko proino

2026-02-09 • via Nuitee
K
Koulla • extended_group • cy
10
Pros:

Τέλεια τοποθεσία και πολύ ωραία μεγαλα, ανετα δωματια. Δοκιμάσαμε και πρωινό μια φορά και ήταν πολύ καλό.

2026-02-09 • via Nuitee