CAMPANILE PRIME Krakow Old Town

Hotels
•
Campanile
8.6 (5808 reviews)
ul. Sw. Tomasza 34 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with cleanliness
Inconsistent amenities

Categories

Cleanliness
8.11
Many reviews highlighted cleanliness positively, but some mentioned issues like dust under the bed.
Service
9.08
The staff was frequently mentioned as friendly and helpful, contributing positively to the overall experience.
Location
9.12
Numerous comments indicated an excellent location close to attractions and transport.
Room Quality
8.57
Rooms were described as comfortable and spacious, though there were mentions of cold temperatures.
Amenities
8.1
Amenities were noted as satisfactory, but some reviews highlighted a lack of fridges and daily cleaning service.
Value for Money
8.56
Generally perceived as good value, though some guests felt certain amenities should be included.
Food and Beverage
8.61
While the breakfast was praised, a few mentioned a lack of variety and some critique on the beverage options.
Overall Experience
8.68
Overall, guests expressed a strong likelihood of returning and were satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Central Location in Kraków’s Old Town
The Campanile Cracovie offers a prime location in the heart of Kraków's Old Town, adjacent to Planty Park. With easy access to various shops, bars, and restaurants, guests can immerse themselves in the vibrant atmosphere of the city.

Comfortable and Well-Equipped Rooms
The hotel's spacious and air-conditioned rooms are designed for maximum comfort, featuring flat-screen TVs, cable channels, and modern bathrooms with both bath and shower facilities. Guests can also enjoy complimentary Wi-Fi in public areas.

Delicious Dining Options and Nearby Attractions
Start your day with a delicious breakfast buffet and savor French and international cuisine at the hotel's restaurant. With Kraków's popular landmarks like St Mary’s Basilica and Wawel Castle within walking distance, guests can easily explore the city's rich history and culture.

Book your stay at Campanile Cracovie for a memorable experience in Kraków!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs PLN 120 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for 100 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 5808 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
A
Andy • solo_traveller • gb
9
Great location in Krakow Old Town
Pros:

Friendly staff. Clean. Great location

Cons:

No fridge nor a safe in the room

2026-05-30 • via Nuitee
M
Marek • solo_traveller • pl
8
2026-05-30 • via Nuitee
T
Tarenborn • couple • cy
7
Good location
Pros:

The hotel was in a good location on the edge of the park that surrounds the medieval town, and within easy walking distance of the centre. The breakfast provided a reasonable selection.

Cons:

The room had no fridge, there was limited wardrobe/hanging space for clothing and no safe. Unfortunately we were right opposite the school of music and because the evenings were warm, they had their windows open and were practicing until quite late at night. We had a superior double, so perhaps a bit overpriced for what it was!

2026-05-30 • via Nuitee
S
Suzanne • solo_traveller • cy
7
Pros:

Location

Cons:

Rooms to hot, ac ineffective
No fridge in room
No housekeeping last day

2026-05-30 • via Nuitee
S
Sue • couple • cy
8
2026-05-30 • via Nuitee
K
Kamil • solo_traveller • pl
10
Pros:

Pokój wystrój i przestronność

Cons:

Śniadanie było smaczne ale wybór mógłby być odrobinę większy

2026-05-29 • via Nuitee
P
Prantl • solo_traveller • at
9
Pros:

Zimmer und Lage bestens

Cons:

Haben uns in einem Hotel dieser Preiskategorie eine tägliche Reinigung erwartet. Wurde erst nach Anfrage durchgeführt.

2026-05-29 • via Nuitee
G
Giulia • extended_group • it
7
La struttura è comoda per la posizione vicino al centro. Andrebbero però apportati dei cambiamenti. Innanzitutto bisogne
Pros:

Ottima la posizione centrale e la possibilità del deposito bagagli gratuito.

Cons:

Mancanza di illuminazione sufficiente all’interno della stanza e mancato cambio degli asciugamani tra una notte un’altra.

2026-05-29 • via Nuitee
K
Kuvay • couple • tr
9
2026-05-29 • via Nuitee
A
Aron Teame • solo_traveller • se
2
Pros:

Beliggenheten.

Cons:

Personalen...Otroligt otrevliga och noll service minded. Gästerna var ett besvär för personalen var uppfattningen man kände.

2026-05-29 • via Nuitee
W
Witold • solo_traveller • pl
8
2026-05-29 • via Nuitee
A
Amelia • extended_group • pl
8
2026-05-28 • via Nuitee
O
Oleksiy • solo_traveller • ua
9
2026-05-28 • via Nuitee
B
Birte K • family_with_children • dk
10
Pros:

Rigtig god morgenmad og god beliggenhed

2026-05-28 • via Nuitee
D
Dorota • solo_traveller • pl
9
2026-05-28 • via Nuitee
S
Sundas • solo_traveller • pk
9
2026-05-28 • via Nuitee
L
luigina • family_with_children • it
10
Cracovia bella scoperta
Pros:

Colazione buona posizione top tt ok

2026-05-28 • via Nuitee
V
Vasiliki • solo_traveller • gr
9
Pros:

Η τοποθεσία ήταν εξαιρετική. Το πρωινό του με πολλές επιλογές και ανατροφοδοτουνταν συνεχώς. Σχεδόν κάθε μέρα αλλάζανε τις πετσέτες. Επίσης υπήρχε ψύκτης στους ορόφους όπου μπορούσες να έχεις νερό. Το προσωπικό ήταν εξαιρετικό.

Cons:

Δεν υπήρχε κάτι αρνητικό απλά επειδή το ξενοδοχείο βρίσκεται στην παλιά πόλη, όταν θα είναι να φύγετε με ταξί καλέστε το έγκαιρα γιατί μπορεί να μπλοκάρει στην κίνηση.
Επίσης πάρτε μαζί σας παντόφλες και ειδη προσωπικής σας φροντίδας.

2026-05-27 • via Nuitee
O
Osvaldo • couple • ar
10
Excelente
Pros:

ubicación perfecta a 4 minutos de la calle principal del casco histórico fácil de llegar en auto limpieza espectacular, las chicas de la recepción son divinas nos ayudaron en todo vamos a volver a ese hotel siempre que visitemos Cracovia.

Cons:

Nos gustó todo, va a ser un recuerdo muy lindo que vamos a tener por siempre.

2026-05-27 • via Nuitee
P
PIERRE • solo_traveller • fr
8
2026-05-27 • via Nuitee