Residence Inn by Marriott Fayetteville Cross Creek

Hotels
Residence Inn
8.9 (353 reviews)
1468 Skibo Road , Fayetteville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Cons:
Limited breakfast options
Unpleasant odor in the kitchen

Categories

Cleanliness
8.86
Reviews mention cleanliness positively, but some concerns about the breakfast options.
Service
9.33
Many reviews highlight exceptional service from the staff.
Location
8.87
Generally positive, but one review indicated it could be more convenient.
Room Quality
8.82
Overall satisfaction with room quality, although some items need improvement.
Amenities
8.85
Amenities like the kitchen and pool were well-received.
Value for Money
9.31
Good value for the price based on multiple comments.
Food and Beverage
8.36
Positive feedback on breakfast, with requests for more variety.
Overall Experience
8.83
Overall enjoyment expressed by guests, despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:43

Property Description

Spacious Units with Full Kitchens:
Enjoy the convenience of fully equipped kitchens in all suites and studios, complete with a microwave, dishwasher, and coffeemaker for a comfortable stay.

Fitness and Relaxation Amenities:
Stay active at the hotel's gym equipped with a treadmill, stair climber, and elliptical trainer. After a workout, unwind in the Jacuzzi for ultimate relaxation.

Convenient Services and Nearby Attractions:
Start your day with a free Grab N Go Breakfast and take advantage of the 24-hour snack shop and grocery shopping service. Explore nearby attractions like the Fascinate-U Children’s Museum and Cape Fear Botanical Gardens, all just a short distance away.

Book your stay at Residence Inn by Marriott Fayetteville Cross Creek for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that a nonrefundable extra charge of US$75 plus tax per stay applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAY

Location

Guest Reviews

8.9
Based on 353 reviews
Cleanliness: 8.86
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.31
Food and Beverage: 8.36
Overall Experience: 8.83
L
Laila family_with_children us
1
Disgusting!!!!!!
Pros:

Nothing. This property was absolutely disgusting! We stopped there on the way back from Florida since it was a good halfway point and close to 95. Never again! The hallway smelled like vomit. The room was absolutely gross. Stains on the tub, the rug was shredded, tiles missing, weird stains on the walls. When we attempted to sleep with our kids in the bed, my wife woke up with two bugs crawling on her. I went to the front desk to complain. The front desk put us in a different room, so I had to move my family and everything over to another room which was cleaner but still not up to par that we normally get at Residence Inns. If I was Marriott, I would shut this property down. I went to speak the GM the next morning at check out under the advisement of the front desk lady from the night before and told him what happened. He apologized and asked if we were Bonvoy members, which I told him we were. He said he would give us some extra points for our stay to make it up to us. Of course we never got them! Stay away from this disgusting property!

Cons:

Read above!

2026-09-06 via Nuitee
D
Di Nuzzo solo_traveller it
10
2026-09-02 via Nuitee
B
Brittany solo_traveller us
9
Pros:

Great staff, mostly clean rooms and amenities. Locations is right by everything.

Cons:

The back of the bathroom sink had a thick layer of grime and someone's beard hair. The shower curtain had blood and a booger dried on.

2026-09-01 via Nuitee
W
White family_with_children us
10
Wil stay here everytime we're traveling and passing through
Pros:

Rooms were spacious and comfortable, along with cleanliness.

2026-08-30 via Nuitee
A
Adair solo_traveller us
10
2026-08-30 via Nuitee
D
Deanna family_with_children us
7
2026-08-02 via Nuitee
J
J6189WCjudyr Family
10
Very hood
Pros:

Booked the hotel because our air conditioning was out in our house. The staff was extremely helpful and courteous. The assistant manager, Anton Stephens went out of his way to make us feel comfortable. I would definitely recommend this hotel. The breakfast was good too.

2026-07-21 via Tripadvisor
L
lisa couple us
10
Pros:

Everything!!! I Love coming here, the staff are amazing!!

2026-07-19 via Nuitee
E
Esdras family_with_children us
10
2026-07-16 via Nuitee
R
Richard couple us
10
Nice
Pros:

Staff

Cons:

Barking dog

2026-07-05 via Nuitee
B
BARBARA family_with_children fr
7
Bien pour une nuit
Pros:

C’était grand mais ne correspondait pas à notre réservation! Nous avions réservé une suite deux chambres et nous avons eu deux chambres séparées

Cons:

Le personnel pas trop sympa !

2026-07-05 via Nuitee
S
Shanikia solo_traveller us
9
Pros:

The staff and cleanliness of the facility

Cons:

N/a

2026-07-03 via Nuitee
R
Richard family_with_children gb
7
2026-06-29 via Nuitee
B
Brittney couple us
10
2026-06-27 via Nuitee
E
Ebony couple us
10
Pros:

It was clean

Cons:

Outdated bathtub instead of walk-in shower

2026-06-27 via Nuitee
M
Mafan72 Family Scranton, Pennsylvania
8
A good value on 2-bedroom, 2-bath units
Pros:

The two-bedroom, two-bath units are a great value. The beds are comfortable, but the mattresses in the sofa beds are extremely uncomfortable. The breakfast is excellent, but I think it would be a good idea for the label on the scrambled eggs to indicate that they contain ham. Vegetarians, beware. One of the bathrooms had no liquid soap or conditioner, so I'm not sure how often they check those containers. Overall it was a good stay.

2026-06-25 via Tripadvisor
R
Ronnie solo_traveller us
9
Pros:

Awesome

2026-06-14 via Nuitee
E
Ernesha solo_traveller us
10
Pros:

The late check-in and the welcome goodie bag. The staff was very nice and pleasant.

Cons:

The variety for breakfast.

2026-06-14 via Nuitee
N
Norma solo_traveller us
10
Perfect location and very clean.
Pros:

Very clean. Staff very friendly and helpful. Variety of items on Continental breakfast. Loved the pool and locked patio area.

2026-06-12 via Nuitee
E
Ebony couple us
9
2026-06-10 via Nuitee