Hotel Stary

Hotels
9.2 (2677 reviews)
ul. Szczepańska 5 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful facilities
Cons:
Overpriced breakfast
Inconsistent heating

Categories

Cleanliness
8.95
The hotel was clean, but some guests mentioned areas for improvement such as food presentation.
Service
9.45
Staff were often described as helpful and friendly, contributing positively to the experience.
Location
9.95
The hotel is ideally located in the old town, with many reviews praising its central location.
Room Quality
9.45
Rooms were spacious and well-designed, but some guests noted issues with heating.
Amenities
8.95
Amenities were mostly praised, though some guests pointed out shortcomings in heating and spa facilities.
Value for Money
8.95
While many guests felt the hotel offered good value, some found breakfast overpriced.
Food and Beverage
8.45
Breakfast was noted as somewhat lacking in quality and presentation, affecting the overall dining experience.
Overall Experience
9.45
Overall, guests expressed a high level of satisfaction, recommending the hotel highly despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:53

Property Description

Luxurious Hotel Stary in Kraków’s Old Town

Sky Bar with a Panoramic View: Enjoy a drink at the seasonal Sky Bar on the rooftop terrace overlooking the Main Market and Old Town.

On-Site Spa and Swimming Pools: Relax in the sauna, gym, steam bath, and 2 swimming pools with swim jets, all available for guests.

Elegant Rooms and Dining Options: Stay in air-conditioned rooms with plasma TVs and enjoy meals at Trzy Rybki restaurant serving traditional Polish dishes. Don't forget to visit the bar, café, and club for a complete experience.

Experience luxury and comfort at Hotel Stary. Book now for an unforgettable stay in Kraków!

Important information:

Due to the change in tax regulations, the tax number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Renovation work in the Wellness & SPA area will be carried out from 30/03/2026 to 02/04/2026. The Wellness & SPA area will be closed on these dates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 150 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for 200 zł per person per night when using an existing bed.
    People 13 years old and over stay for 200 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2677 reviews
Cleanliness: 8.95
Service: 9.45
Location: 9.95
Room Quality: 9.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.45
T
Trond • solo_traveller • no
9
Fantastisk hotell, sentralt ved gamlebyen
Pros:

Sentralt, god service og ett flott hotell . Fine og store rom

Cons:

Var ikke noe å mislike

2026-07-03 • via Nuitee
Y
Yehor • solo_traveller • us
10
2026-07-03 • via Nuitee
S
Sverker • couple • se
8
2026-07-01 • via Nuitee
N
Natalia • family_with_children • pl
9
When in Krakow I will stay there again for sure!
Pros:

Everything:) design, location, the room and bathroom, both were very good size. Very clean and comfortable. Friendly staff.

Cons:

In our room the AC was not working in 100% and breakfast could be better quality.

2026-06-30 • via Nuitee
J
Johanna • couple • se
8
2026-06-30 • via Nuitee
W
Wojciech • couple • dk
10
Super god Hotel fortsæt den bedste i Krakow
Pros:

Rigtig god kontakt via mail og telefonisk om ekstra service under opholdet (parking, blomster og ekstra upgrade) - høj kvalitet!Stille og rolige omgivelser på hotellet, meget stilfuld og stor værelse og badeværelse.
Rigtig god restaurant på stedet Nowe Rybki gril med super service og mad oplevesler.

Cons:

Ingen negative bemærkninger

2026-06-30 • via Nuitee
D
Diana • couple • ca
10
2026-06-30 • via Nuitee
B
Bailey • couple • gb
4
2026-06-29 • via Nuitee
A
agnieszka • couple • pl
5
2026-06-28 • via Nuitee
A
Adela • couple • es
10
2026-06-26 • via Nuitee
A
Adnan Daniel • solo_traveller • cz
10
2026-06-26 • via Nuitee
M
Małgorzata • extended_group • pl
7
2026-06-26 • via Nuitee
A
Adam • solo_traveller • pl
10
2026-06-25 • via Nuitee
P
Peter • solo_traveller • us
8
2026-06-24 • via Nuitee
R
Ronen • solo_traveller • il
10
2026-06-24 • via Nuitee
W
William • family_with_children • us
10
Excellent stay and we would highly recommend!
Cons:

WiFi coverage was spotty.

2026-06-24 • via Nuitee
D
Darren • couple • gb
10
2026-06-24 • via Nuitee
M
marco • couple • it
9
2026-06-23 • via Nuitee
M
Marilyn • family_with_children • us
10
I will recommend the hotel for location, specially first time visitors.
Pros:

The hotel is in an excellent location, the rooms very confortable and friendly staff. We use laundry service and it was done in less time than I expected.

Cons:

I did not like breakfast and I thought it was too expensive for the options available.

2026-06-22 • via Nuitee
F
Frances • solo_traveller • ch
9
2026-06-22 • via Nuitee