4R Playa Park

Todo la amabilidad , el servicio excelente muy bien

La propreté
La gentillesse du personnel
Le petit déjeuner avec beaucoup de choix sucré et salé et bon.
La proximité de la plage

Gostei de tudo dos funcionários eram 5 estrelas sempre bem dispostos, entao no refeitorio sempre preocupados para nada faltar . Adorei a estadia ... Voltarei

- Petit déjeuner incroyable. Rassasié à tel point que l'on mangeait que le soir ou un grignotage vers 17h!

- Les deux piscines sont vraiment top

- Les spectacles le soir sont de très bonnes qualités

- Les animatrices sont super, bienveillantes , professionnelles et compétentes. Leurs performances durant certaines représentations sont époustouflantes.

- Le maître nageur fait très bien son travail

- L'emplacement est top ( proximité de la ville ( restaurants, bars mais aussi des plages, criques ).

Excelente atención y la limpieza de las habitaciones muy buena, el personal de la recepción muy buenos y profesionales.
Realmente es un buen hotel cómodo y a pocos metros de la playa

La tranquilidad de la zona

L'emplacement est parfait. A proximité de tout.Le personnel est agréable.
Le buffet du pti déjeuner est au top. Je n'ai pas eu l'occasion de déjeuner ni de dîner.
La piscine est agréable malgrés le monde présent à ce moment là.

Emplacement

La proximité de la plage (en contrebas de l’hôtel ) et du centre ( bars, restaurants , boutiques …) à quelques minutes à pied .
La vue sur la mer .
Le petit déjeuner varié et très bon .
Le personnel de l’accueil très agréable , gentil et parlant plusieurs langues .
Le personnel de ménage , très agréable , souriant .
Le nettoyage des chambres impeccable .
Piscine très bien même si pas très grande , mais il y a la mer juste à côté .
Animation et spectacle tous les soirs .
Parking souterrain dans l’hôtel

Location – hotel is on a hill, but this does make for some impressive sea views from some rooms. It’s about a 5 min walk downhill to Hotel Best Mediterraneo area for bus stops, supermarkets and a Bus Plana office for bus passes and excursions. Only a couple of minutes to the nearest bar, and only about 5 mins downhill to the pretty little natural beach cove (no bar sunbeds or facilities) of LLenguadets. Capellans and Platja Llarga are two larger more organised beaches which are still very close by. You can walk to Salou prom or the strip, but buses are available very close by if walking doesn’t appeal.

Food – I found the buffet to be of a decent variety – breakfast had plenty of pastries, breads, cakes, cold meat & cheese, cereal, yoghurt & full English available. Occasionally, hash browns and pancakes were available.
Dinner offered a variety of meat dishes (roasted, grilled or stew-style in sauce) , pasta (with optional sauce), potatoes, vegetables, salads, breads, pizza slices, a varied dessert selection, and ice cream tubs in basic flavours. There’s a kids area with nuggets, burgers, chips etc.
The indoor buffet is quite large, and can get noisy especially if there are large groups. Thankfully there’s a small restaurant terrace area which overlooks the pool, unfortunately sometimes they have to close the terrace due to high winds. Special thanks to Alex, Margarita? and to the manageress in the purple shirt.

Rooms – I was impressed with the refurbished rooms. The TV had channels in many European languages and include BBC1,BBC2,BBC3 and BBC4. The balconies are a good size, have good quality balcony furniture, and a pull-out airer for towels etc. Be careful in the shower – the shower cubicle floor can be slippy. Also, the hotel don’t seem to have bath mats so I repeatedly had to use a hand towel as a bath mat. Safe was 17.50 for a week plus 10E returnable deposit. The safe is “old style” and they give you a key….and the lock itself! It’s a bit of a knack to actually figure out how to shut the safe securely without the lock falling out or the door coming back open. There’s a charge to use the fridge, which is locked on arrival. I had medication so use of the fridge was free, however I do think fridge use should be included as standard.

Pools – the larger irregular shaped one (which has roman steps & “jacuzzi” at certain times) is monitored by the lifeguard, the small rectangular one (ladders only) at the back isn’t, unless he’s doing a random walk-by. Plenty of loungers & parasols (all good quality), I never struggled to find a lounger free in early June.
Currently the rear pool (and any north facing rooms) experience some visual/noise disturbance as a nearby building is having it’s façade refurbished, but it didn’t seem too constant.

Entertainment – there is daily evening entertainment, a mix of singers, acrobats, dancing displays. In early June the weather was good but for some reason the entertainment still took place inside, despite the existence of an outdoor stage. This meant you either had to sit inside, or have a slightly restricted view of the entertainment from the terrace. Bar prices didn’t seem too bad. There’s a “happy” 45 mins around teatime.

Now here come the criticisms.
This hotel hosts HUGE groups of kids & teens, some on school trips, others on sporting trips. They seem to have little adult supervision (if any) and this leads to problems. The younger kids on the sporting trips were jumping into the pool repeatedly, causing a danger to other pool users, and one was using a megaphone(!) whilst on the small football pitch, disturbing the peace. The teens (easily over 100 of them) were shouting from their balconies at times, and on arrival completely blocked the hotel entrance with their sheer number, and their cases – their supervisors made no attempt to get them to stand to one side on the pavement to allow other guests to enter the hotel. That same group also dined all together at the same time each night, creating a large amount of noise in the buffet, blocking the buffet entrance, and of course arriving at the buffet all in one go meant all the food disappeared in one go. I was forced into eating earlier in the evening to ensure I could pick from a variety of food, and to get some peace whilst I ate. The restaurant staff do their best, but it’s a difficult situation.

Thankfully none of these groups were in rooms anywhere near mine, so my sleep was not disturbed. I suspect my review would have been more critical if that had been the case. If the hotel must accept these groups, they need to work with the organisers and ensure the kids are suitably supervised at all times to prevent excessive noise or disruption to other guests.

Spanish staff of the hotel were lovely (including Mayte on reception) but the Russian staff members (particularly on reception) need to smile more– they may not realise it, but they come across as unwelcoming and this is presumably not the impression the hotel management would want them to provide.

The hotel does not offer a “take away breakfast box” for those leaving early, but if you ask at reception, they will open the buffet restaurant early and provide cold breakfast options. I believe you can swap dinner for lunch if you ask at reception the day before.

Salou itself is quite large – it has a long promenade with bars and restaurants (and lots of fountains which come alive with music and colour at night), there is also a lively “strip” a couple of roads inland. There’s also a coastal path round to the lighthouse – some sections are paved & stepped, others are only for the very confident.

Easy day trips include Cambrils, Port Aventura theme park, Tarragona, Reus. The local T10 bus pass is excellent value – pick one up at any Bus Plana shop (you’ll see plenty of them) with the initial card costing about 11E and includes 10 journeys of any distance. Top-ups at any BP shop for another 10 journeys are about 8E. Buses were pretty reliable and run till quite late.

In short – this hotel offers a good base for exploring the surrounding area – but they do need to manage the large groups better.