Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Nice pool and hot tub
Great location and staff
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
6.66
Several reviews mentioned dirty and dusty rooms, with inconsistent cleanliness.
Service
9.63
Location and staff are amazing, though some issues with emergency response were noted.
Location
9.67
Close proximity to amenities and attractions.
Room Quality
6.62
Rooms were reported as small and uncomfortable, with mixed comfort levels.
Amenities
8.65
The pool and hot tubs were a highlight, but attention to detail is needed.
Value for Money
6.61
Many felt it was not worth the price paid, given the experience.
Food and Beverage
9.16
Restaurant received positive reviews.
Overall Experience
8.63
Mixed feelings overall, some enjoyed but many found it lacking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:22

Property Description

Contemporary Hotel in Historic Banff
Located in historic Banff, Alberta, the Fox Hotel and Suites offers a modern stay with a touch of charm. Enjoy a complimentary shuttle to downtown and the Banff Ski Gondola, making exploration easy and convenient.

Unique Amenities for Relaxation and Dining
Unwind in the cave-inspired hot pool or indulge in a delicious meal at Chili’s Restaurant and Grill right on-site. Each room is equipped with a flat-screen TV, free Wi-Fi, and cozy amenities like a coffee maker and sofa bed.

Convenient Facilities and Fitness Options
Stay active at the on-site gym with floor-to-ceiling mirrors and modern equipment. For added convenience, guest laundry facilities are available, ensuring a stress-free stay.

Experience the best of Banff at Fox Hotel and Suites, book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Groups: Bookings of 3 rooms or more will be classified as a group and charged 1 night plus tax deposit. A group cancellation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance, or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2335 reviews
Cleanliness: 6.66
Service: 9.63
Location: 9.67
Room Quality: 6.62
Amenities: 8.65
Value for Money: 6.61
Food and Beverage: 9.16
Overall Experience: 8.63
C
Channing • couple • ca
10
Pros:

Great location, cozy , clean.

2026-04-10 • via Nuitee
G
Guest01 • solo_traveller • ca
10
2026-04-10 • via Nuitee
J
Jonathan • couple • ca
7
The hot tub was great, any price over $250 is too much to stay here.
Pros:

The spa hot tub is really nice we fully enjoyed that.

Cons:

The rooms are very small.

2026-04-10 • via Nuitee
C
Christopher • family_with_children • ca
5
Decent to visit once won’t be back
Pros:

Should have been included in the outrageous price

Cons:

Only 1 person working the desk, dog fee should have been returned once room was found not to have any damage caused by dogs , heater would not shut off had to turn breaker switch off to stop heat, room was far to expensive for what was included , no continental breakfast had to pay $8 for two super small coffees as there was no coffee creamers with room rather gross whitener . Should room was more worth 180-200 not 270

2026-04-10 • via Nuitee
M
Mark • couple • ca
7
A lot of skiers (young) so a lot of noise after 11pm
2026-04-10 • via Nuitee
F
Fabrice • couple • ca
10
2026-04-10 • via Nuitee
C
Christie • couple • ca
10
Pros:

I’ve stayed here a few times. Love the hot tub. It’s pet friendly, good restaurant and easy to walk to everything in town.

2026-04-08 • via Nuitee
S
Stuart • couple • ca
10
2026-04-07 • via Nuitee
M
Martha • family_with_children • ca
8
Beautiful homey mountainess place close to shopping area and amazing restaurant attached
Pros:

Beautiful location, comfy rooms

Cons:

We didn’t enjoy that we had to walk outside every time we left the room. That would be amazing in the summer time, but spring was still a cold

2026-04-06 • via Nuitee
J
julia • family_with_children • de
8
2026-04-06 • via Nuitee
A
Aaron • family_with_children • ca
7
2026-04-05 • via Nuitee
W
Wojciech • extended_group • ca
8
Overall very satisfied and decent value and good location in Banff
Pros:

Great breakfast and hot pools

Cons:

The men’s change room shower could use a cleaning

2026-04-05 • via Nuitee
C
Chad • family_with_children • ca
5
Cool place to stay for a couple, not great for kids.
Pros:

Cave hot pool was great.

Cons:

Rooms were quite small

2026-04-04 • via Nuitee
H
Hilary • family_with_children • ca
8
Excellent stay. Great hotel.
Pros:

Great location, underground parking, comfortable and clean rooms, friendly staff, lovely hot pools.

Cons:

Decor is a bit more dated.

2026-04-03 • via Nuitee
I
Isabelle • family_with_children • ca
8
2026-04-03 • via Nuitee
J
John • couple • ca
10
2026-04-01 • via Nuitee
I
Itai • family_with_children • ca
7
Pros:

The hot pool

Cons:

Winter bedding looked like it was meant to be for the hottest summer days

2026-03-31 • via Nuitee
T
Titta • extended_group • fi
9
2026-03-31 • via Nuitee
R
Ruslan • family_with_children • ca
4
Pros:

Location, courtyard

Cons:

The room makes a pleasant first impression due to its cozy atmosphere, but upon inspection, significant shortcomings in cleaning become noticeable.
​The glass surfaces, in particular the doors, are covered with noticeable fingerprints and stains, which immediately spoils the aesthetics of the room. The same problem applies to the water glasses, they have traces of stains on them, which makes them unpleasant to use. In addition, the blinds on the doors were very dirty, which is critical for overall comfort.
​The most worrying thing is the condition of the bathroom, there are noticeable traces of mold on the soap dispenser. This is not only a matter of visual perception, but also basic hygiene and safety. It is a pity that such details spoil the impression of a truly cozy room. There is no soundproofing.

2026-03-31 • via Nuitee
D
Diane • couple • ca
9
2026-03-31 • via Nuitee