Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Nice pool and hot tub
Great location and staff
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
6.66
Several reviews mentioned dirty and dusty rooms, with inconsistent cleanliness.
Service
9.63
Location and staff are amazing, though some issues with emergency response were noted.
Location
9.67
Close proximity to amenities and attractions.
Room Quality
6.62
Rooms were reported as small and uncomfortable, with mixed comfort levels.
Amenities
8.65
The pool and hot tubs were a highlight, but attention to detail is needed.
Value for Money
6.61
Many felt it was not worth the price paid, given the experience.
Food and Beverage
9.16
Restaurant received positive reviews.
Overall Experience
8.63
Mixed feelings overall, some enjoyed but many found it lacking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:22

Property Description

Contemporary Hotel in Historic Banff
Located in historic Banff, Alberta, the Fox Hotel and Suites offers a modern stay with a touch of charm. Enjoy a complimentary shuttle to downtown and the Banff Ski Gondola, making exploration easy and convenient.

Unique Amenities for Relaxation and Dining
Unwind in the cave-inspired hot pool or indulge in a delicious meal at Chili’s Restaurant and Grill right on-site. Each room is equipped with a flat-screen TV, free Wi-Fi, and cozy amenities like a coffee maker and sofa bed.

Convenient Facilities and Fitness Options
Stay active at the on-site gym with floor-to-ceiling mirrors and modern equipment. For added convenience, guest laundry facilities are available, ensuring a stress-free stay.

Experience the best of Banff at Fox Hotel and Suites, book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Groups: Bookings of 3 rooms or more will be classified as a group and charged 1 night plus tax deposit. A group cancellation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance, or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.2
Based on 2529 reviews
Cleanliness: 6.66
Service: 9.63
Location: 9.67
Room Quality: 6.62
Amenities: 8.65
Value for Money: 6.61
Food and Beverage: 9.16
Overall Experience: 8.63
A
Arthur • couple • fr
7
Hôtel assez cher avec chambre au rdc non spécifié, et équipements qui gagneraient à être améliorés.
Pros:

Chambre confortable calme mais un peu sombre.

Cons:

Hot tub à rénover, peu agréable, trop chaud surtout! Chambres sombres au res de chaussée avec rapport qualité prix très négatif!

2026-10-16 • via Nuitee
K
Kathleen • family_with_children • us
9
2026-10-14 • via Nuitee
J
Janessa • couple • ca
7
Overall it was a great stay - just for a $500 a night hotel you’d expect a little more care in the facilities
Pros:

The location and free bus passes

Cons:

For the price you pay it could of definitely been cleaner and not so run down looking

2026-10-14 • via Nuitee
M
MIYUN • family_with_children • kr
10
Pros:

호텔내에 칠리스 레스토랑이 있어서 저녁을 즐기기에 너무 좋았구요
번화가와는 조금 떨어진곳이였지만 걸어서 10분정도면 충분히 걸어다닐수 있고
또 셔틀버스 무료 티켓을 제공해주어서 편안히 다녔습니다. 직원들이 너무 친절하고 특히 프론트데스크 직원들한테 너무 고마웠습니다. 다음에 가면 또 이용할듯 합니다

Cons:

화장실의 환기 시스템이 조금 아쉬웠어요

2026-10-13 • via Nuitee
J
JIAXIN • couple • cn
9
2026-10-12 • via Nuitee
H
Hedieh • couple • au
4
Okay but did not get value for money
Pros:

Location

Cons:

Facilities were old and uncomfortable

2026-10-12 • via Nuitee
J
Jocelyn • family_with_children • ca
6
2026-10-12 • via Nuitee
C
christine • solo_traveller • ca
5
Pros:

The hot tub area is nice, but that's about it.

Cons:

No value for your money at this place. The restaurant staff were horrible. The food was disgusting. When you pay an arm and a leg, you would think your stay would be absolutely amazing. I would never go back or recommend this place to anyone. The only nice thing is the hot tub area, but it's definitely not worth six hundred plus a night to stay here

2026-10-11 • via Nuitee
L
lisa • couple • us
9
Pros:

Close to downtown

Cons:

The cleaning…. I had to ask for coffee and than I didn’t cream and the shower by the pool did not have any soap in it for 3 nights so I’m thinking they don’t do really good cleaning or check

2026-10-09 • via Nuitee
J
Jianfei • extended_group • cn
5
2026-10-09 • via Nuitee
J
Jian • couple • cn
5
2026-10-09 • via Nuitee
C
Cheewasan • solo_traveller • th
8
2026-10-08 • via Nuitee
K
Kristen • couple • us
10
Amazing stay - awesome people, restaurant, and room!
Pros:

This was one of the best stays ever! The room was huge with a working fireplace and gorgeous views. The layout was really creative with the hot tub in the ground as well. Awesome staff, easy location to walk to town, and all around comfortable stay.

2026-10-08 • via Nuitee
J
Jacqueline • extended_group • ca
8
2026-10-08 • via Nuitee
P
Penny • extended_group • ca
7
2026-10-07 • via Nuitee
H
Haruko • couple • jp
9
2026-09-19 • via Nuitee
J
James • extended_group • gb
2
Avoid - overpriced
Cons:

Daylight robbery. Over £400/night for a basic motel, which is poorly located. The middle of the quad of rooms has a hot tub, the generator for which runs all night and is incredibly noisy. Our first room was tiny, with no basic amenities such as a fridge, a tiny bed and was dirty - there was mould on the walls/ceiling, stains on the wallpaper and bedding, and the bathroom was in need of a paint. We had to be asked to be moved - the staff did help with this, but again the replacement room was not worthy of the price. You get more in a London Premier Inn for a quarter of the price. Avoid!

2026-09-17 • via Nuitee
G
Gordon • couple • us
10
2026-09-16 • via Nuitee
C
Claudine • extended_group • fr
8
Agréable séjour au Fox hôtel personnel très sympathique et efficace - les pass gratuits pour les bus
Pros:

Petits déjeuners copieux mais service sympathique mais pas toujours rapide

Cons:

Chambre confortable mais sans lumière directe car notre fenêtre donnait sur un mur- il fallait aussi garder les stores baissés à cause du passage.

2026-09-15 • via Nuitee
F
Fiona Ellen • couple • mx
7
2026-09-14 • via Nuitee