Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Nice pool and hot tub
Great location and staff
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
6.66
Several reviews mentioned dirty and dusty rooms, with inconsistent cleanliness.
Service
9.63
Location and staff are amazing, though some issues with emergency response were noted.
Location
9.67
Close proximity to amenities and attractions.
Room Quality
6.62
Rooms were reported as small and uncomfortable, with mixed comfort levels.
Amenities
8.65
The pool and hot tubs were a highlight, but attention to detail is needed.
Value for Money
6.61
Many felt it was not worth the price paid, given the experience.
Food and Beverage
9.16
Restaurant received positive reviews.
Overall Experience
8.63
Mixed feelings overall, some enjoyed but many found it lacking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:22

Property Description

Contemporary Hotel in Historic Banff
Located in historic Banff, Alberta, the Fox Hotel and Suites offers a modern stay with a touch of charm. Enjoy a complimentary shuttle to downtown and the Banff Ski Gondola, making exploration easy and convenient.

Unique Amenities for Relaxation and Dining
Unwind in the cave-inspired hot pool or indulge in a delicious meal at Chili’s Restaurant and Grill right on-site. Each room is equipped with a flat-screen TV, free Wi-Fi, and cozy amenities like a coffee maker and sofa bed.

Convenient Facilities and Fitness Options
Stay active at the on-site gym with floor-to-ceiling mirrors and modern equipment. For added convenience, guest laundry facilities are available, ensuring a stress-free stay.

Experience the best of Banff at Fox Hotel and Suites, book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Groups: Bookings of 3 rooms or more will be classified as a group and charged 1 night plus tax deposit. A group cancellation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance, or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2387 reviews
Cleanliness: 6.66
Service: 9.63
Location: 9.67
Room Quality: 6.62
Amenities: 8.65
Value for Money: 6.61
Food and Beverage: 9.16
Overall Experience: 8.63
S
Sue • couple • au
10
Great location . Lovely room and views
Pros:

Lovely room with great views . Very comfortable with separate bedroom and lounge area .
Staff were lovely . Shuttle bus outside front door

Cons:

All great

2026-05-23 • via Nuitee
M
Melissa • extended_group • us
10
Great hotel and excellent location for the ski bus!
Pros:

Great hot tub and easy access to the ski shuttle. Clean room and location is right in the middle of lots of restaurants and amenities.

Cons:

Would've loved some free lobby coffee.

2026-05-23 • via Nuitee
M
Monique • solo_traveller • ca
5
Pros:

It was a beautiful hotel

Cons:

Our room was missing a section of hand rail and there were nails poking out of it we have small kids that could have cut there hands on it when we called to get it fixed the maintance guy that came was very unprofessional swearing around the kids

2026-05-22 • via Nuitee
R
Raymundo • couple • mx
10
2026-05-22 • via Nuitee
A
Angela • family_with_children • ca
10
2026-05-19 • via Nuitee
Ånund • solo_traveller • no
9
2026-05-19 • via Nuitee
M
Marthese • couple • au
9
2026-05-19 • via Nuitee
L
Lesley • couple • gb
9
We were greeted at The Fox by a friendly, helpful member of staff in the cosy lobby. Our room was very clean and comfort
Pros:

Clean, location, easy check in and out, the sauna rock pool and the cosy lobby

Cons:

Nothing.

2026-05-18 • via Nuitee
A
Ashley • couple • ca
4
Cons:

The rooms are very small, no fridge or microwave. The hot tub was just warm.

2026-05-18 • via Nuitee
T
Thi le mai • family_with_children • ca
9
2026-05-18 • via Nuitee
C
Corinne • couple • us
10
We loved our stay. Rooms were clean. Loved the bath products
Pros:

We loved the cave hot pools at the end of our days!

Cons:

A mini fridge in the room would have been nice.

2026-05-17 • via Nuitee
T
Tammy • couple • ca
10
2026-05-17 • via Nuitee
C
Cory • solo_traveller • ca
4
2026-05-16 • via Nuitee
S
Sasa • solo_traveller • ca
10
2026-05-15 • via Nuitee
T
Thomas • couple • ca
1
2026-05-14 • via Nuitee
S
Sharon • couple • ca
10
2026-05-12 • via Nuitee
E
Elena • family_with_children • ca
10
Pros:

Absolutely amazing place to stay, family friendly, definitely recommended

2026-05-12 • via Nuitee
M
Mercilyn • couple • ca
8
Pros:

Great location, awesome food and staffs are very friendly and helpful.

2026-05-12 • via Nuitee
N
Nellie • couple • ca
7
I find it too expensive on a peak-off season.
Pros:

Very Friendly Staff!

Cons:

There was no early check-in availability. No air-conditioning and microwave available.

2026-05-11 • via Nuitee
R
Richard • solo_traveller • br
10
Maravilha
Pros:

Quartos super confortáveis, limpos diariamente. Localização excepcional na cidade. A caverna no subsolo com águas quentes e sauna deixou a estadia mais especial.

Cons:

Queria que as máquinas de refrigerante no subsolo aceitassem pagamento por aproximação (NFC). De resto, não tenho mais nada a declarar.

2026-05-11 • via Nuitee