Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Nice pool and hot tub
Great location and staff
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
6.66
Several reviews mentioned dirty and dusty rooms, with inconsistent cleanliness.
Service
9.63
Location and staff are amazing, though some issues with emergency response were noted.
Location
9.67
Close proximity to amenities and attractions.
Room Quality
6.62
Rooms were reported as small and uncomfortable, with mixed comfort levels.
Amenities
8.65
The pool and hot tubs were a highlight, but attention to detail is needed.
Value for Money
6.61
Many felt it was not worth the price paid, given the experience.
Food and Beverage
9.16
Restaurant received positive reviews.
Overall Experience
8.63
Mixed feelings overall, some enjoyed but many found it lacking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:22

Property Description

Contemporary Hotel in Historic Banff
Located in historic Banff, Alberta, the Fox Hotel and Suites offers a modern stay with a touch of charm. Enjoy a complimentary shuttle to downtown and the Banff Ski Gondola, making exploration easy and convenient.

Unique Amenities for Relaxation and Dining
Unwind in the cave-inspired hot pool or indulge in a delicious meal at Chili’s Restaurant and Grill right on-site. Each room is equipped with a flat-screen TV, free Wi-Fi, and cozy amenities like a coffee maker and sofa bed.

Convenient Facilities and Fitness Options
Stay active at the on-site gym with floor-to-ceiling mirrors and modern equipment. For added convenience, guest laundry facilities are available, ensuring a stress-free stay.

Experience the best of Banff at Fox Hotel and Suites, book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Groups: Bookings of 3 rooms or more will be classified as a group and charged 1 night plus tax deposit. A group cancellation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance, or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2424 reviews
Cleanliness: 6.66
Service: 9.63
Location: 9.67
Room Quality: 6.62
Amenities: 8.65
Value for Money: 6.61
Food and Beverage: 9.16
Overall Experience: 8.63
C
Cheryl • couple • us
10
2026-06-27 • via Nuitee
D
Darlene • family_with_children • ca
5
The pull out couch was awful
Pros:

Was nice location

Cons:

Needs upgrading

2026-06-26 • via Nuitee
S
Shruti • family_with_children • in
9
Very good. Worth repeating
Pros:

Excellent location. Good facilities. Spacious rooms

Cons:

Housekeeping could be better. Although service was prompt. Kitchenware could be increased

2026-06-25 • via Nuitee
W
Willy • solo_traveller • us
6
Pros:

We like the front desk people and the Chili's restaurant. The room was a good size.

Cons:

The room is overpriced for 3 stars lodge.

2026-06-25 • via Nuitee
C
Cian • couple • ca
10
2026-06-25 • via Nuitee
현수 • family_with_children • kr
7
2026-06-25 • via Nuitee
J
JEONGHWAN • solo_traveller • ca
7
Pros:

벤프 다운타운에서 가까워서 쇼핑 하기 좋음

Cons:

벤프여서 그런건지 방 사이즈가 적다

2026-06-24 • via Nuitee
L
LeomCan • solo_traveller • us
8
Pros:

Near downtown.
Helpful staff

Cons:

Small room. Difficult to control room temperature !
No A/C
We did not need it. But the room was warm at times,

2026-06-24 • via Nuitee
S
Sandra • solo_traveller • ca
5
2026-06-23 • via Nuitee
M
Manuel José • solo_traveller • es
7
Pros:

La zona de spa está muy bien, parking cómodo, relativamente bien situado

Cons:

La cama muy blanda, falta de iluminación en la habitación y falta privacidad en la habitación

2026-06-22 • via Nuitee
D
Dinchun • couple • us
8
Comfortable Stay
Pros:

The room I am in is pretty spacious.

Cons:

The cleanliness of the room can have some improvement, there are dusts on the floor under chairs and tables that can easily be seen.

2026-06-19 • via Nuitee
J
Justine • couple • us
10
2026-06-19 • via Nuitee
K
Kristine • couple • ca
8
2026-06-19 • via Nuitee
L
Lesley • couple • gb
10
We had a very pleasant stay, staff friendly and helpful and we enjoyed relaxing in the hot, rock pool in the evening aft
Pros:

Great location and the rock sauna!

Cons:

Nothing.

2026-06-18 • via Nuitee
G
Gurjot • couple • ca
9
2026-06-17 • via Nuitee
C
Chirag • couple • ca
6
2026-06-16 • via Nuitee
S
Shiuh Her • extended_group • ca
7
Pros:

環境不錯

Cons:

沒有冰箱

2026-06-16 • via Nuitee
A
Asif • extended_group • in
10
Smooth check-in. Relatively close to downtown. Friendly staff.
Pros:

Neat and clean with helpful staff.

Cons:

Everything was good

2026-06-15 • via Nuitee
P
Precious Mae • couple • ca
10
Overall, enjoyed our stay at Fox Hotel. Would highly recommend
Pros:

Excellent. Nice room. Good views. Good location. Very nice staff.

Cons:

Water went off on our last day. It’s a good thing we were about to check out when they had to shut down water for 2 hours to fix some issue.

2026-06-15 • via Nuitee
C
Christy • couple • us
8
Overall, we would stay again! The staff was friendly and the facilities were very clean.
Pros:

We liked the location, the hot tub and the cleanliness.

Cons:

We only had room service the 1st day we stayed. Otherwise, they knocked and asked if we needed anything but it would have been nice if they came back. This happened around 8am one day and 2/3pm another day.

2026-06-15 • via Nuitee