Best Western Hotel Arena

Hotels
•
Best Western
7.8 (132 reviews)
Baldersgatan 6, Gothenburg, 411 02 , Gothenburg , SE
46-46-31158380

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Pets allowed

Facilities

Free breakfast
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Free breakfast
Express check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Basic amenities

Categories

Cleanliness
6.41
Multiple mentions of poor cleaning, dust, and hair found in the shower.
Service
8.38
Friendly staff that provided personal assistance during the stay.
Location
8.92
Great central location with easy access to shops and attractions.
Room Quality
7.37
Rooms described as basic with some concerns about space, but generally acceptable.
Amenities
6.9
Basic amenities present, but there were complaints about missing items like fans.
Value for Money
8.36
Good value for the price with some aspects meeting expectations.
Food and Beverage
7.91
Breakfast received mixed reviews, noted for variety but cleanliness issues.
Overall Experience
8.18
Overall, a satisfactory stay with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:16

Property Description

Convenient Location
Located in the heart of Gothenburg, Sure Hotel by Best Western Arena offers easy access to popular attractions such as Nya Ullevi Stadium and Nordstan Shopping Center.

Comfortable Accommodations
Stay in one of our 58 well-appointed guestrooms featuring modern amenities including flat-screen televisions and complimentary wireless internet access.

Fantastic Amenities
Enjoy a complimentary full breakfast every morning and make use of our express check-out, 24-hour front desk, and luggage storage facilities. Additionally, self-parking is available for your convenience.

Don't miss the opportunity to stay at Sure Hotel by Best Western Arena for a seamless and enjoyable visit to Gothenburg!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7.8
Based on 132 reviews
Cleanliness: 6.41
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 6.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.18
Y
Yvonne • couple • se
6
2026-07-11 • via Nuitee
H
Hugo • family_with_children • se
8
2026-07-11 • via Nuitee
N
Niels • couple • dk
8
2026-07-10 • via Nuitee
C
Carmen • solo_traveller • de
1
Pros:

Das Personal wat sehr nett. Der Frühstücksraum ssuber und das Frühstücksbuffet angemessen.

Cons:

Das Zimmer war dreckig.
Schamhaate in Dusche und Toilette (Pfui!) Bettwanzen im Bett ( EKELIG und vorallem sehr unangenehm!)
Ich bin völlig zerstochen.
Sehr hellhörig, man hört die Nachbarzimmer.
Leider stimmt der Preis von 86 €/2Persoben inkl. Frühstück und Parkplatz nicht!!! ( Ich habe online gebucht) und konnte nicht einfach abreisen. Es wäre der volle Preis als Stornogebühr angefallen!
Ich habe 86 € für 2 Personen inkl. Frühstück ,
für das "freie" Parken 25 € und für den Hund 20 €, obwohl lt. Netz erlaubt und frei.
Ich bin vom Hotel und von booking.com sehr enttäuscht :((
Ich habe schon häufiger bei booking.com gebucht, aber so etwas ist mir noch nie passiert!!!
Ich erwarte von Ihnen eine Antwort und einen Gutschein.

2026-07-10 • via Nuitee
E
Emily • couple • se
6
It was ok
Pros:

I liked the service and breakfast buffe

Cons:

The location seamed a little odd when arriving at night but that might be because of it being nighttime and everything looks sketchy at night. Otherwise it was close to where we had to be

2026-07-09 • via Nuitee
H
Helen • solo_traveller • se
7
Cons:

Saknade lite mer glutenfria alternativ vid frukosten.

2026-07-09 • via Nuitee
L
Leendert • couple • nl
6
Noodzakelijk
Pros:

Het ontbijt was geweldig netjes ruime keuze

Cons:

De kamer was klein en de bedden ook te smal voor twee personen.

2026-07-09 • via Nuitee
S
Sarah • couple • se
8
Pros:

Centralt

Cons:

Hårtussar på golvet i badrummet

2026-07-08 • via Nuitee
J
john • couple • gb
3
2026-07-07 • via Nuitee
A
anette • solo_traveller • no
4
Pros:

Beliggenheten

Cons:

Støvet, håndkler som luktet sur sneip.

2026-07-07 • via Nuitee
S
Suzanne • solo_traveller • nl
10
Fijn schoon comfortabele kamer met vriendelijk personeel
Pros:

De vriendelijkheid van personeel, comfortabele kamer, super prijs/kwaliteit met gratis parkeergarage

Cons:

Nvt

2026-07-07 • via Nuitee
R
Rolf • couple • se
8
2026-07-07 • via Nuitee
W
Wåhlander • couple • se
4
2026-07-07 • via Nuitee
A
Andreas • couple • se
6
2026-07-07 • via Nuitee
G
Gaby • solo_traveller • de
8
Schönes Hotel im Zentrum Göteborgs
Pros:

Großes Zimmer mit Balkon (oberste Etage), sehr leckeres Frühstücksbuffet mit glutenfreiem Brot

Cons:

Nichts

2026-07-07 • via Nuitee
S
Sofie • extended_group • se
10
2026-07-07 • via Nuitee
H
harmeet • family_with_children • no
10
cool
Pros:

good

Cons:

every think fine

2026-07-06 • via Nuitee
R
Rzewnicki • solo_traveller • pl
8
2026-07-06 • via Nuitee
F
Ferenc Ferenc • solo_traveller • se
1
2026-07-06 • via Nuitee
U
Ulrika • family_with_children • se
7
Pros:

Välstädat på rummet och sköna sängar.Trevlig personal och fin frukost. Väldigt centralt.

Cons:

Väldigt mörkt överallt. Varmt på rummet med dåliga mörkläggningsgardiner. Ofräscha handdukar.

2026-07-05 • via Nuitee