Best Western Hotel Arena

Hotels
•
Best Western
7.8 (132 reviews)
Baldersgatan 6, Gothenburg, 411 02 , Gothenburg , SE
46-46-31158380

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Pets allowed

Facilities

Free breakfast
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Free breakfast
Express check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Basic amenities

Categories

Cleanliness
6.41
Multiple mentions of poor cleaning, dust, and hair found in the shower.
Service
8.38
Friendly staff that provided personal assistance during the stay.
Location
8.92
Great central location with easy access to shops and attractions.
Room Quality
7.37
Rooms described as basic with some concerns about space, but generally acceptable.
Amenities
6.9
Basic amenities present, but there were complaints about missing items like fans.
Value for Money
8.36
Good value for the price with some aspects meeting expectations.
Food and Beverage
7.91
Breakfast received mixed reviews, noted for variety but cleanliness issues.
Overall Experience
8.18
Overall, a satisfactory stay with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:16

Property Description

Convenient Location
Located in the heart of Gothenburg, Sure Hotel by Best Western Arena offers easy access to popular attractions such as Nya Ullevi Stadium and Nordstan Shopping Center.

Comfortable Accommodations
Stay in one of our 58 well-appointed guestrooms featuring modern amenities including flat-screen televisions and complimentary wireless internet access.

Fantastic Amenities
Enjoy a complimentary full breakfast every morning and make use of our express check-out, 24-hour front desk, and luggage storage facilities. Additionally, self-parking is available for your convenience.

Don't miss the opportunity to stay at Sure Hotel by Best Western Arena for a seamless and enjoyable visit to Gothenburg!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7.8
Based on 132 reviews
Cleanliness: 6.41
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 6.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.18
C
Captain Wens.Chen • solo_traveller • tw
8
2026-06-13 • via Nuitee
M
Misoop • solo_traveller • au
8
Pros:

Location close to trains and buses

Cons:

All ok

2026-06-13 • via Nuitee
L
Lena • solo_traveller • se
7
2026-06-13 • via Nuitee
A
Aleezah • couple • gb
5
Pros:

The room was clean and comfortable. There was a kitchenette as listed and the location was good.

Cons:

Booked a room with kitchenette but there was no cookware or utensils. Had to ask reception for cookware, which was then provided.

2026-06-13 • via Nuitee
E
Eva • couple • se
8
Välfungerande rum och badrum. Tyst miljö, när bussstation och många bra restauranger . Nära centralen med buss
Pros:

Väldigt bra frukost buffé . Personalen var super trevliga

Cons:

Sängen alldeles för mjuk . Vi fick båda ont i ryggen

2026-06-12 • via Nuitee
A
Azhar • solo_traveller • se
8
2026-06-12 • via Nuitee
N
Nicole • solo_traveller • se
4
2026-06-12 • via Nuitee
K
Klaus • couple • de
8
2026-06-12 • via Nuitee
L
Laura • solo_traveller • se
10
2026-06-11 • via Nuitee
C
claudine • couple • no
1
2026-06-11 • via Nuitee
M
Magnus • solo_traveller • se
7
2026-06-11 • via Nuitee
S
Sören • solo_traveller • se
5
2026-06-11 • via Nuitee
N
Nellie • couple • se
3
Pros:

Inte så mycket faktiskt helt okej personal bra läge

Cons:

Vi hade fläckar på lakanet och eran smoothie vi drack hade jäst så det smakade kolsyrat

2026-06-10 • via Nuitee
I
Ingrid • solo_traveller • at
5
Pros:

Parkplatz am Gelände ist sehr gut. Vor allem da weit und breit kein Parkhaus verfügbar war.

Cons:

Frühstück war... na ja, wir sind besseres gewohnt, vor allem von Best Western.
Beim Eingang ins Hotel braucht man bereits die Karte, und irgendwie hat es den Anschein, dass es nicht eine "nette" Gegend ist.
Man hört teilweise die Straßenbahn, aber damit könnte man noch leben, aber richtig störend war der Lärm von der Straßenreinigung mitten in der Nacht! Um ca. 2:00 Uhr wurde vor unserem Zimmer eine halbe Stunde die Straße gereinigt. Mit schwerer Kehrmaschine. Um 4:00 habe Leute zu ??? schimpfen oÄ begonnen.
Sehr ärgerlich!

2026-06-09 • via Nuitee
Z
Zuzanna • couple • pl
9
2026-06-09 • via Nuitee
A
Anucha • couple • se
9
2026-06-09 • via Nuitee
G
Gerhard • solo_traveller • at
10
Pros:

Super freundlicher Empfang u mega hilfsbereit bezüglich unseres Hundes

2026-06-09 • via Nuitee
I
Ismo • couple • se
6
2026-06-09 • via Nuitee
O
Okanovic • solo_traveller • mk
8
Pros:

We had a pleasant stay at the hotel. The location is very good, with everything close by and within walking distance of the city center and main attractions. We arrived late, but the self check-in machine worked perfectly and was easy to use, so we had no problems getting into our room. The breakfast was okay with enough options to start the day, and the service throughout our stay was good. Overall, a convenient and comfortable hotel for a city visit.

2026-06-09 • via Nuitee
K
Kai Willy • family_with_children • no
8
2026-06-08 • via Nuitee