Copthorne Hotel Auckland City

Hotels
•
Copthorne Hotels
7.2 (4232 reviews)
150 Anzac Avenue , Auckland , nz

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Good value
Cons:
Cleanliness issues
Additional charges
Outdated rooms

Categories

Cleanliness
5.8
Multiple mentions of uncleanliness and outdated facilities.
Service
8.3
General sentiment of friendly and helpful staff.
Location
8.3
Good location with easy access to city center.
Room Quality
6.8
Mixed reviews; some rooms described as old and in need of update.
Amenities
6.8
Some amenities were satisfactory while others needed improvement.
Value for Money
7.2
Good value in general, but some felt overcharged.
Food and Beverage
6.8
Breakfast was appreciated, but limited options mentioned.
Overall Experience
7.6
Overall pleasant experience despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:43

Property Description

Stunning Views and Central Location

Spacious Rooms with Balconies

Dining Options and Nearby Attractions

To book your stay at the Copthorne Hotel Auckland City and experience the perfect blend of comfort and convenience, reserve now.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

Please note, Copthorne Hotel Auckland City requires a NZD$50 per night credit card pre-authorization, or a NZD$50 cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check-out minus any applicable charges.

The guest will be charged a prepayment of the total price at the time of booking.

Please note that car parking is limited and subject to availability. If you are arriving by car, please contact Copthorne Hotel Auckland City for more information, using the contact details found on the booking confirmation.

Please note that additional charges apply for parking.

Guests under the age of 18 can only check in with a parent or official guardian.

For more information, please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 30 per day.

Location

Guest Reviews

7.2
Based on 4232 reviews
Cleanliness: 5.8
Service: 8.3
Location: 8.3
Room Quality: 6.8
Amenities: 6.8
Value for Money: 7.2
Food and Beverage: 6.8
Overall Experience: 7.6
L
Leeann Jensen • solo_traveller • nz
9
2026-06-06 • via Nuitee
S
Scott • solo_traveller • nz
8
Pros:

parking on site and restaurant voucher

2026-06-06 • via Nuitee
G
Gregory • solo_traveller • nz
8
2026-06-05 • via Nuitee
F
Fengli • solo_traveller • nz
10
2026-06-04 • via Nuitee
R
rafael luis • extended_group • nz
9
Nice
Pros:

Nice

Cons:

Nice

2026-06-03 • via Nuitee
N
Nikki • solo_traveller • nz
9
Very comfortable and value for money
Pros:

Convenient location, very comfortable room, lovely staff

Cons:

It is great

2026-06-03 • via Nuitee
P
Penn • family_with_children • nz
7
Pros:

Great location & service

Cons:

The evening meal wasn't very nice. The pork belly looked & tasted old.

2026-06-03 • via Nuitee
M
Michelle Aroha • family_with_children • nz
5
2026-06-02 • via Nuitee
K
Kyle • solo_traveller • nz
10
2026-06-02 • via Nuitee
K
Katherine • extended_group • au
10
2026-06-02 • via Nuitee
C
Clare • family_with_children • nz
6
Adequate place to lay our heads, in the perfect location
Pros:

Location was great, enjoyed the free brekfast.

Cons:

The door to the bathroom was broken, the room was showing signs of wear

2026-06-02 • via Nuitee
A
Alice • solo_traveller • nz
8
2026-06-01 • via Nuitee
T
tisharn • extended_group • nz
10
Cons:

there are no bowls or plates in the room

2026-05-31 • via Nuitee
H
Hannah • extended_group • nz
7
2026-05-31 • via Nuitee
R
Ross • extended_group • nz
7
Pros:

Good value. Good location

Cons:

Wifi didn’t really work. Bathroom isn’t great(shower over bath with a low shower head)

2026-05-31 • via Nuitee
R
Rosie • solo_traveller • nz
7
2026-05-31 • via Nuitee
A
alison • couple • nz
7
Pros:

Liked the location. Breakfast was ok but could have more cereal selection.

Cons:

Nothing i didn't like thanks.

2026-05-30 • via Nuitee
A
Amber • couple • nz
2
Will not be back
Pros:

The bed was comfortable

Cons:

The toilet was very low , bathroom not clean , breakfast was not enjoyable , and staff need to check all details at checkout as tried to charge parking twice when already paid for

2026-05-30 • via Nuitee
B
Barry • family_with_children • au
10
Great
Pros:

The hotel was great, thoroughly enjoyed it

Cons:

the driver never picked us up

2026-05-29 • via Nuitee
M
Misiki • solo_traveller • nz
7
Pros:

I like that I book the room for 3 of us and when extra want to join, it was only $10 additional to our booking price. I like how we all 4 fit in our 2 double beds.
It was good for just our overnight stay

Cons:

I didn't like of no steady parking for our car to make sure if we go somewhere we have no worry for a parking spot when we back. At least when we came back that night it was 1 spot available that we were able to park and the other car was looking for parking.

2026-05-28 • via Nuitee