Copthorne Hotel Auckland City

Hotels
•
Copthorne Hotels
7.2 (4391 reviews)
150 Anzac Avenue , Auckland , NZ
+64 9 379 8509

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Good value
Cons:
Cleanliness issues
Additional charges
Outdated rooms

Categories

Cleanliness
5.8
Multiple mentions of uncleanliness and outdated facilities.
Service
8.3
General sentiment of friendly and helpful staff.
Location
8.3
Good location with easy access to city center.
Room Quality
6.8
Mixed reviews; some rooms described as old and in need of update.
Amenities
6.8
Some amenities were satisfactory while others needed improvement.
Value for Money
7.2
Good value in general, but some felt overcharged.
Food and Beverage
6.8
Breakfast was appreciated, but limited options mentioned.
Overall Experience
7.6
Overall pleasant experience despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:43

Property Description

Stunning Views and Central Location

Spacious Rooms with Balconies

Dining Options and Nearby Attractions

To book your stay at the Copthorne Hotel Auckland City and experience the perfect blend of comfort and convenience, reserve now.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

Please note, Copthorne Hotel Auckland City requires a NZD$50 per night credit card pre-authorization, or a NZD$50 cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check-out minus any applicable charges.

The guest will be charged a prepayment of the total price at the time of booking.

Please note that car parking is limited and subject to availability. If you are arriving by car, please contact Copthorne Hotel Auckland City for more information, using the contact details found on the booking confirmation.

Please note that additional charges apply for parking.

Guests under the age of 18 can only check in with a parent or official guardian.

For more information, please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

7.2
Based on 4391 reviews
Cleanliness: 5.8
Service: 8.3
Location: 8.3
Room Quality: 6.8
Amenities: 6.8
Value for Money: 7.2
Food and Beverage: 6.8
Overall Experience: 7.6
K
Kathy • solo_traveller • nz
10
2026-10-24 • via Nuitee
Z
Zoe • solo_traveller • nz
5
Pros:

It was fine.

Cons:

Loked way nicer in the picture. The room was looking tired

2026-10-24 • via Nuitee
A
Annaleis • couple • nz
3
Pros:

beds were really comfy, and the AC was excellent

Cons:

the door in the bathroom didn’t close, the shower was dirty and old, the breakfast buffet was below expectations

2026-10-24 • via Nuitee
M
Michael • family_with_children • nz
10
Pros:

Easy to find rooms are exactly as expected

Cons:

The small bath shower

2026-10-23 • via Nuitee
H
Harry • solo_traveller • nz
9
2026-10-22 • via Nuitee
T
Tracey • family_with_children • nz
8
2026-10-22 • via Nuitee
K
Kel • solo_traveller • au
5
Only okay for a single person.
Pros:

Proximity to train station is fair. Walking distance to most sights.

Cons:

Very old furniture and room fitout.

2026-10-21 • via Nuitee
B
Brigette • couple • nz
9
Pros:

Great location, close to the arena. Nice balcony for fresh air, and easy to get to on public transport.

Cons:

A bit dated, some of the pipes are noisy, but not a major.

2026-10-21 • via Nuitee
H
Hayley • couple • nz
8
2026-10-21 • via Nuitee
J
Jimmy Angelo • family_with_children • au
9
2026-10-21 • via Nuitee
D
Danes • family_with_children • nz
10
2026-10-21 • via Nuitee
M
Mark • family_with_children • nz
8
Pros:

Friendly, great shower pressure. Comfortable bed.

Cons:

Walking up that bloody hill after a day walking around Auckland.🤣🤣🤣 Furniture in the room was a little tired.

2026-10-21 • via Nuitee
D
david • solo_traveller • au
8
2026-10-21 • via Nuitee
K
Kym • extended_group • nz
7
2026-10-21 • via Nuitee
A
Alice • couple • nz
5
Pros:

The location to spark arena for the event we attended.

Cons:

The shower leaked through the whole bathroom as the door didn’t close properly
No hairdryer
The rooms were very dated, particularly the bathroom and you could tell amenities were old and tired.
N sign about timing for breakfast so when checking out it had already finished.

2026-10-20 • via Nuitee
R
Richard • couple • gb
9
Pros:

Great central location and very good value for money.

Cons:

Didn’t like to have to pay for parking. I believe parking should be included in the price when you book.

2026-10-20 • via Nuitee
L
Laeken • couple • nz
10
Great
Pros:

Great comfy bed and close to everywhere

2026-10-20 • via Nuitee
K
Kaila • couple • nz
3
Would not come again
Pros:

Location was great

Cons:

The room was dirty. We also didn’t have access to the patio/balcony which was a main reason for booking the room. This wasn’t communicated to us at all

2026-10-19 • via Nuitee
D
Delwyn • couple • nz
8
Excellent location - beds far too soft.
Pros:

Location was perfect for us as we had medical appointments throughout the day that were nearby so able to come back to the hotel easily. Parking onsite was great too!
Staff were very friendly :)

Cons:

Hotel room is looking a bit tired (paint peeling) and unfortunately the bed was too soft and dipped in the middle so not great for the back!

2026-10-19 • via Nuitee
L
Liza • family_with_children • nz
8
2026-10-19 • via Nuitee