Copthorne Hotel Auckland City

Hotels
•
Copthorne Hotels
7.2 (3933 reviews)
150 Anzac Avenue , Auckland , nz

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Good value
Cons:
Cleanliness issues
Additional charges
Outdated rooms

Categories

Cleanliness
5.8
Multiple mentions of uncleanliness and outdated facilities.
Service
8.3
General sentiment of friendly and helpful staff.
Location
8.3
Good location with easy access to city center.
Room Quality
6.8
Mixed reviews; some rooms described as old and in need of update.
Amenities
6.8
Some amenities were satisfactory while others needed improvement.
Value for Money
7.2
Good value in general, but some felt overcharged.
Food and Beverage
6.8
Breakfast was appreciated, but limited options mentioned.
Overall Experience
7.6
Overall pleasant experience despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:43

Property Description

Stunning Views and Central Location

Spacious Rooms with Balconies

Dining Options and Nearby Attractions

To book your stay at the Copthorne Hotel Auckland City and experience the perfect blend of comfort and convenience, reserve now.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

Please note, Copthorne Hotel Auckland City requires a NZD$50 per night credit card pre-authorization, or a NZD$50 cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check-out minus any applicable charges.

The guest will be charged a prepayment of the total price at the time of booking.

Please note that car parking is limited and subject to availability. If you are arriving by car, please contact Copthorne Hotel Auckland City for more information, using the contact details found on the booking confirmation.

Please note that additional charges apply for parking.

Guests under the age of 18 can only check in with a parent or official guardian.

For more information, please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 30 per day.

Location

Guest Reviews

7.2
Based on 3933 reviews
Cleanliness: 5.8
Service: 8.3
Location: 8.3
Room Quality: 6.8
Amenities: 6.8
Value for Money: 7.2
Food and Beverage: 6.8
Overall Experience: 7.6
S
shore • solo_traveller • nz
8
2026-02-14 • via Nuitee
S
Seth • extended_group • au
1
2026-02-13 • via Nuitee
A
Ariana • couple • nz
8
Besides the location it’s a lovely place
Pros:

Comfy beds, lovely staff

Cons:

The location

2026-02-13 • via Nuitee
M
Meehan • family_with_children • nz
8
2026-02-13 • via Nuitee
B
Brian • family_with_children • gb
10
2026-02-13 • via Nuitee
M
Mikala • extended_group • nz
9
Great wee hotel if you are going to a concert at Spark Arena - well priced, the rooms are comfy and have everything you
Pros:

The staff are lovely and helpful - our room was compact, cosy and perfect for a two night stay - comfy beds. So close to Spark Arena! An easy walk in to town the next day too

Cons:

No complaints - have rebooked for an event next month

2026-02-13 • via Nuitee
F
Fay • couple • au
8
Staff were very accommodating
Pros:

Location

Cons:

One room was very noisy next to lift and main road. The staff moved us to a quieter room

2026-02-13 • via Nuitee
M
Michelle • family_with_children • nz
8
Very good comfortable Hotel. The food in the restaurant was very fresh and tasty. Excellent service
2026-02-12 • via Nuitee
L
Leanne • family_with_children • nz
7
2026-02-12 • via Nuitee
R
Rogers • solo_traveller • nz
8
2026-02-12 • via Nuitee
H
Harmon • couple • nz
10
Loved our stay here and will 100% be back again
Pros:

The view was awesome the room was nice n clean. I loved the fact that we could sleep with the doors open and the best part about our stay was the bed!! i would book to stay again purely for the bed

Cons:

Parking was extremely tight

2026-02-12 • via Nuitee
K
Karen • solo_traveller • gb
9
Pros:

15 mins walk to Quay, friendly staff

2026-02-11 • via Nuitee
S
SJ • solo_traveller • nz
7
2026-02-10 • via Nuitee
P
Paul • family_with_children • nz
9
2026-02-10 • via Nuitee
R
Roland • extended_group • nz
9
2026-02-10 • via Nuitee
S
Susan • couple • gb
8
Pros:

All of it the short time we were there.

2026-02-09 • via Nuitee
S
Shane • family_with_children • nz
8
Pros:

Great location

Cons:

Shower over a bath.

2026-02-09 • via Nuitee
L
Liz • family_with_children • nz
5
Pros:

Location was good for Spark.
Bed was comfy.

Cons:

I asked for a park at time of booking but was not available, which turned out great because it only cost us $7 to park on road instead of $30 onsite.
Room was run down. Curtain was broken, shower leaked and made bathroom unsafe.
It was pretty expensive for what we got.
Room was quite small.

2026-02-08 • via Nuitee
D
Donald • solo_traveller • nz
9
I will use this hotel again
Pros:

A last minute booking due to flight disruptions. It wasn't a luxury hotel but it was good and good value for money.

2026-02-08 • via Nuitee
L
Loren • family_with_children • nz
7
Pros:

Great location, easy check in and out.

Cons:

A bit disappointed with the upkeep of the bathroom. Old, dated, scratched up and the shower curtain seemed dirty.

2026-02-08 • via Nuitee