The Liberty, a Marriott Luxury Collection Hotel, Boston

Hotels
•
Luxury Collection
8.6 (148 reviews)
215 Charles St, Boston, Massachusetts, 02114 , Boston , US
1-617-224-4000

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Pets allowed

Facilities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Free bicycles on site
No single-use plastic straws
Nightclub
No single-use plastic stirrers
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean accommodations
Unique hotel atmosphere
Cons:
Noise issues
View from room not ideal
High parking costs

Categories

Cleanliness
8.31
Several reviews expressed issues with noise and view, but the hotel is noted as clean.
Service
9.28
High praise for the staff and service received during stay.
Location
9.32
Great location with easy access to attractions and amenities.
Room Quality
7.77
Mixed feelings about room quality due to noise complaints.
Amenities
8.8
Positive comments about the atmosphere and bar service.
Value for Money
7.76
Some reviewers felt the hotel did not offer enough value for the price.
Food and Beverage
8.31
Complimentary coffee was appreciated, but pricing for other amenities was noted.
Overall Experience
9.28
Many guests expressed a strong overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:55

Property Description

Experience the elegance of The Liberty, a Marriott Luxury Collection Hotel, where sophistication meets adventure in the heart of Boston.

Unmatched Leisure Amenities
Dive into a world of entertainment with our vibrant nightclub and state-of-the-art fitness center, ensuring every guest finds their own slice of relaxation and fun.

Culinary Delights
Indulge your palate at one of our two exquisite restaurants or unwind with a drink at one of the four charming bars and lounges, perfect for socializing or quiet reflection.

Exceptional Accommodations
Retreat to one of our 298 stylish guestrooms, featuring luxurious down comforters, designer toiletries, and modern amenities such as LCD televisions and complimentary Wi-Fi, ensuring you feel both at home and indulged.

Your luxurious escape in Boston awaits—book your stay today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Transportation

    Car recommended

  • Pets

    Pet max weight (per pet) in lb is 50

  • Pets

    Pet max weight (per pet) in kg is 23

See all policies

Location

Guest Reviews

8.6
Based on 148 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 9.28
R
Rhonda • family
10
Pros:

Room and property were very well maintained. First night we had a problem with noise and the staff moved us and our belongings to another room no problem. Lobby area had great entertainment, food at The Clink was delicious and large portions. Architecture of this hotel is amazing

2025-10-07 • via Nuitee
K
Karen
2
Pros:

If you don't need sleep and love Club Music in your room all night, and Construction Noise early in the morning, then this is the place.
If you need sleep at night DO NOT STAY HERE. Asked for a quiet room. Our room overlooked Atrium Construction (starts at 7:30 AM), an Club Music pounded into our room until 12:30 AM. At 1:00 AM they empty the construction site dumpster by raising it and dropping it onto the concrete. Room was next to the elevator shaft so that went on and off intermittently all night.
Worst hotel I've stayed in - maybe ever.

2025-10-07 • via Nuitee
G
Gill • partner
10
Pros:

Gwain front of house was fantastic. Great service and made us feel so welcome.
Room itself was lovely we had a small issue and the hotel dealt with it straight away. So professional.
Hotel is directly across from train so easy to explore the city.

2025-10-05 • via Nuitee
F
Florentino • friends
10
Pros:

Great hotel!! I’ll definitely come back!

2025-10-03 • via Nuitee
M
Mia
6
Pros:

We were on the 3rd floor and our room was crazy noisy. The garbage dumpsters were right outside our window and the trash take out started at 2 am and went all morning. And the dance music from the lobby played till 1am every night. This is the loudest hotel we have ever stayed in and I would not come back. It’s pretty much a dance club with show girls walking around taking pictures all night.

2025-09-28 • via Nuitee
C
Carla • partner
10
Pros:

Great location to walk on Charles street and catch the trains also.

2025-09-27 • via Nuitee
S
Sporo
10
Pros:

It was. Clean. Nice. But nothing special

2025-09-16 • via Nuitee
K
Kim • partner
6
Pros:

Our view from our room was the hospital windows and we got to hear the elevator going up and down all day and night. Coffee and tea only in the AM. holiday inn express has it 24/7. $5 for a bottle for water, most hotels give you free water with your room. I guess I expected a little more for what I paid for my stay

2025-09-16 • via Nuitee
B
Betty
10
Pros:

Great hotel, great stay!

2025-09-10 • via Nuitee
L
Lisa
6
Pros:

Hotel was nice, only one elevator was operating which was not convenient , we waited 15 min for an elevator and finally had to take the stairs as we had an appointment at Mass General

2025-09-09 • via Nuitee
C
Corey • partner
10
Pros:

Couldn't find a better place to be in solitary

2025-09-02 • via Nuitee
C
Connor
2
I don’t think I’ll be staying again.
Pros:

Not a luxury hotel in my opinion I was very surprised.

2025-08-31 • via Nuitee
P
Paul • family
10
Pros:

Very cool hotel, service was excellent

2025-08-31 • via Nuitee
B
Billie
6
Pros:

Has some cool historical ambiance, is really beautiful really. Had multiple issues with the AC in our room, took over an hour to respond and when we figured it out and cancelled, still knocked on our door at 11pm. Pretty annoying for the cost.

2025-08-27 • via Nuitee
C
Ces • family
10
Pros:

Great location

2025-08-26 • via Nuitee
D
Douglas
10
Pros:

Very nice stay; will return.

2025-08-25 • via Nuitee
R
Rachael • friends
10
Pros:

Lovely hotel in a great location. Only issue was that we could hear the people in the room next to us very early in the morning.

2025-08-22 • via Nuitee
L
Laurence
10
Pros:

Beautiful, historic, friendly and helpful staff

2025-08-18 • via Nuitee
J
Juan
10
Great stay
Pros:

Awesome every time. Comfortable and great location. Everyone is very accommodating. Beds are comfortable.

2025-08-13 • via Nuitee
S
Sylvain
10
Pros:

Easy check-in / out. Comfortable accommodations. Great food.

2025-08-12 • via Nuitee