Hampton Inn & Suites Nashville-Downtown

Hotels
Hampton Inn
8.3 (1664 reviews)
310 4th Avenue South , Nashville , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
High valet parking cost
Inconsistent cleanliness

Categories

Cleanliness
7.76
Some rooms mentioned cleanliness issues; needs improvement.
Service
9.23
Staff were friendly and attentive, contributing positively to the experience.
Location
9.77
Superb location for night-life and walking distance to attractions.
Room Quality
8.22
Generally good rooms, but some wear and tear noted.
Amenities
7.75
Valet parking was a common frustration, adding to the cost without enhancing the stay.
Value for Money
7.21
High costs for parking and some minor issues led to a perception of low value.
Food and Beverage
8.26
Breakfast was generally appreciated, but quality varied.
Overall Experience
8.23
Overall positive experience, but some concerns impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:24

Property Description

Convenient Location
Located in the heart of Nashville, Hampton Inn & Suites Nashville-Downtown is just steps away from popular attractions like the Johnny Cash Museum and Bridgestone Arena. Enjoy easy access to the vibrant music scene and entertainment venues the city is famous for.

Comfortable Accommodation
Relax in well-appointed rooms featuring modern amenities such as a flat-screen TV, private bathroom, and complimentary toiletries. Upgrade to a room with a balcony for stunning city views. Start your day right with an American buffet breakfast served at the hotel.

Fitness and Business Facilities
Stay on top of your fitness routine at the on-site fitness centre or catch up on work at the business centre. With multilingual staff at the reception, including English and Spanish speakers, your needs are always taken care of.

Book your stay at Hampton Inn & Suites Nashville-Downtown for a memorable Nashville experience!

Important information:

Please note that the full amount of the reservation is due upon arrival. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 49 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1664 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.77
Room Quality: 8.22
Amenities: 7.75
Value for Money: 7.21
Food and Beverage: 8.26
Overall Experience: 8.23
P
Paddack solo_traveller us
6
The bed was very hard and the pillows were very flat. Unable to sleep so won’t stay again.
Pros:

The location

Cons:

The bed and pillows

2026-03-07 via Nuitee
M
Mary couple us
10
Pros:

Very clean and convenient

2026-03-06 via Nuitee
M
Mary couple us
8
2026-03-04 via Nuitee
B
Beatriz extended_group us
10
Pros:

Rice’s was easy and quick. Breakfast was great!

2026-03-02 via Nuitee
H
House extended_group us
10
2026-03-01 via Nuitee
A
Articia extended_group us
10
Pros:

I loved everything

Cons:

Nothing

2026-02-27 via Nuitee
K
Kendra couple us
7
Nashville trip
Pros:

Location
Breakfast included
Friendly staff
Coffee, hot chocolate and ice water available at all times.
Early check in was very nice.
Safe front door at night.

Cons:

Water pressure in the bathroom shower is imconsistent
The sink faucet doesn't extend far enough into the sink and then makes a mess of water all over the counter, just simply trying to wash your hands.
The towel rack was falling out of the wall.
The doors slam quite loudly from other rooms.
Staff was knocking on the door 2 hours before check out.
They also opened the door when they thought we were checked out. The message wasn't communicated that we added the first night into this stay. We added the night of the 22nd. I wasn't informed I'd need to see the desk the following day or that the housekeepers would think we were out of the room.
They are little things. Overall, we had a nice stay. I'd probably look at staying at a different hotel next time.
Overnight parking is too expensive.

2026-02-27 via Nuitee
J
Jennifer extended_group us
10
Pros:

Location

Cons:

The lady that checked us in was not very nice.

2026-02-27 via Nuitee
N
Naia family_with_children us
7
Pros:

Breakfast was good
Location - wonderful
Room was good

2026-02-25 via Nuitee
S
SherryD529 solo_traveller us
8
2026-02-25 via Nuitee
T
Travelor1836 Friends getaway
10
Smooth check in
Pros:

Due to a snow storm up north, we had to arrive in Nashville much earlier than planned. The night before departing from NY, we called the hotel and spoke to Kerolos who was so patient and kind. He reassured us that everything would work out and if we did arrive early in the day, he would do his best to check us in early. Thank you Hampton Inn for your staff.

2026-02-23 via Tripadvisor
M
madonnal2026 Family
10
Great
Pros:

Room was nice and clean. Derrick the Valet was nice and efficient.

2026-02-22 via Tripadvisor
J
Juanita couple us
9
Great Location, walkable distance to everything.
Pros:

The location, breakfast , and the helpful staff..

2026-02-22 via Nuitee
G
GrandTour26750746577 Business
10
Hampton Inn Valet
Pros:

Very helpful and great service, Gerson was a huge help!

2026-02-19 via Tripadvisor
N
Navigate20454629831 Business
10
Can't remember the valet's name, but it started with a G. He was good
Pros:

Big G in the valet was a big help getting us packed. Give him a raise.

2026-02-15 via Tripadvisor
S
sarahZ3504MS Family
10
Room was ok, friendly service, great valet
Pros:

Excellent valet service by Gerson!

2026-02-13 via Tripadvisor
G
Geoffry couple us
10
Great stay
Pros:

Great location

Cons:

Parking is cumbersome during check in periods

2026-02-11 via Nuitee
X
X9329ILlisaz Friends getaway
10
Great stay
Pros:

Great stay at the Hampton inn and suites in downtown Nashville great staff! Thanks especially to Gerson and Isaiah, they convinced me to continue my stay and made me love it!

2026-02-10 via Tripadvisor
D
Dolors extended_group es
8
2026-02-08 via Nuitee
J
Juanita couple us
9
Pros:

Accommodating staff. The breakfast.

Cons:

The lobby needs updated furniture..

2026-01-31 via Nuitee