Hotel Wentzl

Hotels
9.4 (932 reviews)
Rynek Główny 19 , Kraków , pl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great Location
Accommodating Staff
Good Room Quality
Cons:
Limited Breakfast Options
Needs General Upkeep

Categories

Cleanliness
8.98
Overall satisfactory but some reviewers mentioned a need for improvement, such as a 'bit of TLC'.
Service
9.95
Staff were described as accommodating and helpful, demonstrating excellent service.
Location
10
Repeatedly praised as amazing and ideal, particularly in relation to Krakow's main square.
Room Quality
8.94
Rooms were noted as comfortable but with potential for enhancements in decor and amenities.
Amenities
9.47
Some good aspects like spacious bathrooms, though certain amenities were lacking.
Value for Money
9.43
General feelings of good value, though some guests expected more variety in offerings.
Food and Beverage
8.98
Food received mixed reviews, with guests feeling breakfast options were limited.
Overall Experience
9.47
Several guests enjoyed their stay, but some negative points led to a cautious recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Unforgettable Views and Luxurious Rooms
Hotel Wentzl, a historical gem in Kraków, offers luxurious rooms with stunning views of the Old Town. Each room is elegantly designed and equipped with modern amenities like air conditioning, satellite TV, and a minibar.

Prime Location and Fine Dining
Conveniently situated on the Main Market Square, Wentzl is just a stone's throw away from Kraków's top attractions. Indulge in a culinary journey at the renowned Wentzl Restaurant, serving exquisite European cuisine in a charming setting adorned with Polish artworks.

Impeccable Service and Local Expertise
Experience top-notch hospitality at Hotel Wentzl, where the dedicated staff is available 24/7 to cater to your needs. Benefit from their local insights and recommendations to make the most of your stay in Kraków.

Book your stay at Hotel Wentzl now for an unforgettable experience in the heart of Kraków!

Important information:

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    People 5 years old and over stay for 115 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.4
Based on 932 reviews
Cleanliness: 8.98
Service: 9.95
Location: 10
Room Quality: 8.94
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 8.98
Overall Experience: 9.47
M
MarikaL • solo_traveller • fi
9
Pros:

Sijainti huippuhyvä.
Aamupala laadukas.
Huone suuri ja tyylikäs.
Sängyissä ja tyynyissä hieman toivomisen varaa, mutta ok.
Valitsisin uudelleenkin.

2026-07-23 • via Nuitee
C
Claire • couple • fr
9
Très bon séjour
Pros:

Très bon emplacement. Chambre qui nous donnait sur place donc avec tous les avantages mais aussi un peu de bruit (moi cela ne m’a pas dérangé du tout).
Très propre. Très bon accueil. Déco un peu vieillotte mais c’est l’identité de l’hôtel.
Excellente literie.

Cons:

Rien

2026-07-21 • via Nuitee
C
Chris • couple • gb
9
Perfect location in a lovely appointed hotel with excellent staff.
Pros:

Excellent location on the square. Our rooms had views over it. Lovely traditional rooms with high quality bathroom and good aircon. Staff at reception great!

Cons:

We liked everything. Minor things for hotel to consider are replacing the mattress in room 33 - sagging and has had its day! Also lack of full length mirrors in both rooms we had.

2026-07-19 • via Nuitee
S
Sari • solo_traveller • fi
9
2026-07-18 • via Nuitee
D
David • solo_traveller • gb
9
2026-07-17 • via Nuitee
R
Rabia • couple • tr
10
2026-07-17 • via Nuitee
P
paolo • solo_traveller • it
10
Il miglior alloggio in Piazza a Cracovia
Pros:

Tutto!
Camera grande, comoda, dotata di ogni servizio e comfort.
Inoltre, dal nostro terrazzino al 4 piano, avevamo la più bella vista di Cracovia su tutta la piazza del mercato e sulla cattedrale di Santa Maria.
Colazione a buffet, con possibilità di ordinare extra, eccellente, varia e abbondante.
Consigliatissimo.

Cons:

Nulla. Tutto ottimo.

2026-07-16 • via Nuitee
J
Jacek • solo_traveller • pl
9
2026-07-16 • via Nuitee
Łukasz • extended_group • pl
9
2026-07-15 • via Nuitee
J
Justyna • solo_traveller • br
10
Central location and a beautiful room
Pros:

The location and view from the window on the Main Square and the Mariacki Church. The bed was super comfy and the bathroom - huge and lovely. Being able to listen to the Trumpet Call sitting in the window of the hotel was a total highlight.

Cons:

I’m a light sleeper so I couldn’t fall asleep until most of the bars closed, but it would not be a problem for anyone who can fall asleep easily. The windows provide great sound-proofing overall.

2026-07-14 • via Nuitee
T
Tanja • solo_traveller • us
10
We had a great stay at this beautiful hotel.
Pros:

The location and breakfast were fantastic!

Cons:

NA

2026-07-12 • via Nuitee
B
Bartłomiej • solo_traveller • pl
9
2026-07-08 • via Nuitee
T
Tim • solo_traveller • gb
9
2026-07-08 • via Nuitee
Z
Zilma • couple • br
10
Linda! Super recomendo! As fotos, tirei da sacada do nosso quarto!
Pros:

Espetacular! Localização impecável, limpeza e cordialidade dos funcionários, tudo muito além do esperado.

2026-07-07 • via Nuitee
L
Lech • couple • au
7
We have stayed there few times before. The general standards seem to go lower every time. It needs a renovation. The bre
Pros:

Location

Cons:

Breakfast

2026-07-07 • via Nuitee
D
Daniel • solo_traveller • ch
10
2026-07-05 • via Nuitee
E
Esperança • couple • es
10
Hotel encantador amb increïble situació
Pros:

La situació de l’hotel es increïble. Les vistes des de l’habitació son fantàstiques. El personal molt amable i t’ajuda moltíssim. L’habitació molt còmode, amplia i neta. Es un hotel encantador. L’esmorzar molt complert i bo.

2026-07-03 • via Nuitee
M
Minna • couple • fi
10
Erittäin onnistunut!! Iltaelämä vilkas ja eläväinen! Ihana loma!!
Pros:

Loistava sijainti ja erinomainen palvelu!

2026-06-29 • via Nuitee
S
Sándor • couple • hu
9
Pros:

Minden.

Cons:

Nem volt ilzen.

2026-06-29 • via Nuitee
P
Panayiota • couple • cy
9
Υπεροχη τοποθεσια!
Pros:

Το ξενοδοχείο βρισκεται πανω στην πλατεία στο κεντρικότερο σημειο. Η θεα απο το μπαλκόνι ειναι ανεπανάληπτη. Το δωμάτιο καθαρό με όλες τις ανέσεις και το προσωπικό πρόθυμο να βοηθήσει. Το πρόγευμα ήταν ικανοποιητικό.

Cons:

Η κουρτίνα στο δωμάτιο ηταν μικρή και δεν παρείχε πλήρη συσκότιση με αποτέλεσμα το φως να μπαίνει απο πολύ νωρις μέσα.

2026-06-28 • via Nuitee