Hotel Wentzl

Hotels
9.4 (870 reviews)
Rynek Główny 19 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great Location
Accommodating Staff
Good Room Quality
Cons:
Limited Breakfast Options
Needs General Upkeep

Categories

Cleanliness
8.98
Overall satisfactory but some reviewers mentioned a need for improvement, such as a 'bit of TLC'.
Service
9.95
Staff were described as accommodating and helpful, demonstrating excellent service.
Location
10
Repeatedly praised as amazing and ideal, particularly in relation to Krakow's main square.
Room Quality
8.94
Rooms were noted as comfortable but with potential for enhancements in decor and amenities.
Amenities
9.47
Some good aspects like spacious bathrooms, though certain amenities were lacking.
Value for Money
9.43
General feelings of good value, though some guests expected more variety in offerings.
Food and Beverage
8.98
Food received mixed reviews, with guests feeling breakfast options were limited.
Overall Experience
9.47
Several guests enjoyed their stay, but some negative points led to a cautious recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Unforgettable Views and Luxurious Rooms
Hotel Wentzl, a historical gem in Kraków, offers luxurious rooms with stunning views of the Old Town. Each room is elegantly designed and equipped with modern amenities like air conditioning, satellite TV, and a minibar.

Prime Location and Fine Dining
Conveniently situated on the Main Market Square, Wentzl is just a stone's throw away from Kraków's top attractions. Indulge in a culinary journey at the renowned Wentzl Restaurant, serving exquisite European cuisine in a charming setting adorned with Polish artworks.

Impeccable Service and Local Expertise
Experience top-notch hospitality at Hotel Wentzl, where the dedicated staff is available 24/7 to cater to your needs. Benefit from their local insights and recommendations to make the most of your stay in Kraków.

Book your stay at Hotel Wentzl now for an unforgettable experience in the heart of Kraków!

Important information:

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    People 5 years old and over stay for 115 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.4
Based on 870 reviews
Cleanliness: 8.98
Service: 9.95
Location: 10
Room Quality: 8.94
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 8.98
Overall Experience: 9.47
A
Anna • family_with_children • pl
10
Pros:

Wiadomo widok z okna rewelacyjny.

2026-04-09 • via Nuitee
J
János • family_with_children • hu
9
Pros:

Csodás kilátás, központi elhelyezkedés, antik bútorok és berendezés.

Cons:

Elavult technikai háttér (Tv kapcsolódási lehetőségek) viszonylag szegényes reggeli választék.

2026-04-07 • via Nuitee
G
Garry • couple • gb
10
Fantastic
Pros:

We could not have been in a better location
The views from the room were brilliant
The room was lovely and spacious

2026-04-06 • via Nuitee
A
Aina • couple • ee
10
2026-04-05 • via Nuitee
B
barbara • family_with_children • us
10
Polish gal
Pros:

Close to stores art museum,very walkable right at the town plaza

Cons:

Rooms tad warm

2026-04-04 • via Nuitee
C
CALANDREAU • couple • nc
9
Chambre avec vue sur la place centrale de la vieille ville
Pros:

Emplacement exceptionnel

Cons:

Un peu vieillot

2026-04-03 • via Nuitee
P
Pierre • couple • fr
10
Fantastic!
Pros:

Location: room with a view on Market Place

2026-04-03 • via Nuitee
C
Cezary • family_with_children • pl
8
Bliżej Rynku już się nie da.
Pros:

Widok na Rynek w Krakowie - bezcenny.

Cons:

Pokój zupełnie bez ładu wizualnie - niepasujące kolory i faktury - taki misz masz bez klasy. Problematyczne baterie w łazience, cena nieadekwatna do standardu ale obcokrajowiec zapłaci.

2026-04-02 • via Nuitee
C
Chiara • couple • it
10
2026-04-01 • via Nuitee
P
pasquale • couple • it
7
2026-03-29 • via Nuitee
J
Joanne • couple • gb
10
2026-03-28 • via Nuitee
M
Mark • family_with_children • gb
10
Pros:

Perfect location, all round excellent staff, lovely hotel that has a lovely old charm to it with modern facilities.

2026-03-28 • via Nuitee
M
Misty • solo_traveller • us
10
2026-03-27 • via Nuitee
M
Misty • solo_traveller • us
10
2026-03-27 • via Nuitee
J
Jaroslaw • couple • gb
10
Najlepszy widok w Krakowie.
Pros:

Cudowny widok na Rynek, czysto i przytulnie.

2026-03-26 • via Nuitee
I
Ian • couple • gb
9
2026-03-25 • via Nuitee
C
Ciara • extended_group • ie
9
Super
Pros:

Staff and location

Cons:

Breakfast a bit basic

2026-03-21 • via Nuitee
S
Sentapua • family_with_children • us
9
Pros:

Location
Room was excellent
So was the breakfast.

Cons:

Corridors lighting was poor.

2026-03-21 • via Nuitee
L
Louise • extended_group • gb
10
2026-03-16 • via Nuitee
M
MARTIN • couple • gb
10
2026-03-16 • via Nuitee