Naama Bay Hotel & Resort

Hotels
Tropitel
6.8 (101 reviews)
Naama Bay, Sharm El Sheikh, South Sinai Governorate , Sharm El Sheikh , EG

Facilities

Free breakfast
Boat tours nearby
Fitness facilities
Express check-out
Parasailing nearby
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (several mentions, including named staff)
Clean rooms with good views
Central, convenient location near shops/restaurants and sea
Pleasant atmosphere, nice grounds/sea and pool
Some guests praise the restaurant and food
Cons:
Serious food-hygiene concerns / reported food poisoning
Noise from nearby nightlife / busy tourist area
Inconsistent cleanliness reports (some report poor cleaning)
Beach/amenities management issues and limited pool/slide hours
Service issues in isolated cases (tipping, alleged attempts to influence reviews)

Categories

Cleanliness
5.2
Mixed signals: several guests praised very clean rooms, pool and beach, but multiple reports of poor cleaning and serious hygiene issues (including a reported food-hygiene-related hospitalization) lower this score.
Service
8.5
Generally strong: many reviews call staff friendly, helpful and attentive (specific praise for reception staff). Some isolated complaints about organisation and tipping/bribe attempts, but overall service is a clear strength.
Location
7.7
Location is central and convenient (close to shops, restaurants, sea and airport), and often cited as a main positive; however, repeated comments about noise and a busy, touristy area reduce the score slightly.
Room Quality
8.4
Rooms described as comfortable, very clean and with good views by multiple guests; generally positive room quality across reviews.
Amenities
6
Mixed: pool and beach are praised for cleanliness and atmosphere, but issues include restricted slide/pool hours, a small/mismanaged beach for some guests and limited access to coral viewing.
Value for Money
7
Not directly discussed in most reviews; rated slightly above target to reflect that many guests found the stay enjoyable and the facilities/service good, despite some notable negatives.
Food and Beverage
4.3
Highly mixed to negative: some guests praised the restaurant and meals, but there is a severe negative report of food-hygiene issues and food poisoning requiring hospitalization; overall F&B is a major concern.
Overall Experience
7.3
Overall mixed: multiple repeat and very satisfied guests praising staff, atmosphere, rooms and sea, contrasted with at least one extremely negative, traumatic experience and recurring noise complaints. Net experience remains positive but tempered by serious negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-22 07:08

Property Description

Escape to a tropical paradise at Naama Bay Hotel & Resort, where luxury meets comfort along the stunning shores of Sharm El Sheikh.

Stunning Pools and Private Beach
Relax in style with access to a pristine private beach and indulge in any of our 4 inviting outdoor swimming pools, perfect for soaking up the sun or enjoying a refreshing swim.

Gourmet Dining Options
Savor delectable international cuisine at our five unique restaurants, including the vibrant Palm Restaurant. Enjoy the convenience of 24-hour room service, and unwind with drinks from one of four poolside bars.

Convenient Amenities
Stay connected with complimentary Wi-Fi and enjoy hassle-free express check-in and check-out. Our business center and meeting rooms cater to your professional needs, while convenient airport shuttle services make travel effortless.

Don't miss the chance to elevate your getaway—book your stay at Naama Bay Hotel & Resort today!

Important information:

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SSH

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

Location

Guest Reviews

6.8
Based on 101 reviews
Cleanliness: 5.2
Service: 8.5
Location: 7.7
Room Quality: 8.4
Amenities: 6
Value for Money: 7
Food and Beverage: 4.3
Overall Experience: 7.3
L
larbah solo_traveller ly
7
Pros:

The staffs was great the facilities were great

Cons:

The pools close a little bit early and the beaches, the food was not great but it was fine, there was no signs to guide you in the resort, and they should tell that the resort is not on the beach.

2026-06-20 via Nuitee
S
Snazzy26 solo_traveller za
9
Pros:

Location, location, location!
Staff are extremely helpful. Food buffet was more than expected. The pools are clean and a few to choose from

Cons:

Taxis could not enter the road because police blocked it off. Didn't expect the water slides to close off so early and is really a disappointment that they close at sunset, should be open till 8. The beach is a walk outside the hotel and is very small.

2026-06-19 via Nuitee
M
Mehmet Akif family_with_children tr
10
Tekrar tercih edebilirim
Pros:

Evet

Cons:

Her şey çok güzel temizlik daha iyi olabilirdi

2026-06-19 via Nuitee
S
Shroog extended_group ae
10
Pros:

ممتاز

2026-06-18 via Nuitee
M
Mohamed couple ly
6
The location was wonderful accommodation wasn't excepted it wasn't so good with low facilities and consumed furn
Pros:

Location

Cons:

Need rehabilitation it's consumed without refreshment for long time

2026-06-14 via Nuitee
W
Wael solo_traveller de
10
2026-06-14 via Nuitee
A
Ali solo_traveller eg
8
2026-06-13 via Nuitee
L
Lasheen solo_traveller eg
10
الاقامة كانت ممتازة وانصح به
Pros:

الموقع ممتاز قريب من البحر
موظفين الاستقبال علي قدر عالي جدا من الرقي والتعامل معهم ممتاز دايما مبتسمين
الافطار كان ممتاز وفيه تنوع
نظافة الغرف ممتازين

Cons:

كل شيء اعجبني وكنت سعيدة جدا اثناء الاقامة

2026-06-13 via Nuitee
H
Hesham solo_traveller ps
4
2026-06-13 via Nuitee
M
Moataz couple eg
10
2026-06-12 via Nuitee
A
Ashak solo_traveller eg
10
2026-06-08 via Nuitee
S
seraj family_with_children sa
10
كان كل شي متوفر من والى
Pros:

الموقع وكل شي

Cons:

الموقع والاستقبال والتوديع

2026-06-06 via Nuitee
S
Sasa Auriemma solo_traveller it
10
Pros:

Una garanzia da anni, tutto è stato perfetto.. ci hanno accontentato sulla richiesta della stanza che volevamo, cibo perfetto e abbondante..molto vario.. spiaggia privata attrezzata con teli e lettini.. sei praticamente a naama bay.. Alla reception Ali Elgebali è stato fantastico.. ci torneremo..

2026-06-06 via Nuitee
R
Rozeena couple gb
4
Not sure if I would come back
Pros:

Overall, we had a good stay at Naama Bay Hotel. The location was perfect and made it easy to get around and enjoy the area. Most of the staff were friendly, welcoming and helpful throughout our stay, and the service was generally decent.

The hotel itself is a little outdated and could benefit from some refurbishment, but for the price and location it was still enjoyable. The breakfast was probably the weakest part of the experience. The selection was quite bland and repetitive, with the same items offered every day. During our 5-day stay, we only had breakfast twice because it was very average.

Up until checkout, I would have said our stay was amazing and that we genuinely loved our time there. In fact, we were already considering returning in the future with our family. Unfortunately, the way our departure was handled completely changed our opinion.

Cons:

At checkout, we were presented with a damage report for a small crack in the balcony glass door that we had not even noticed during our stay. There was no discussion, no questions asked, and no attempt to establish what had happened. We were simply told that we needed to pay for it.

After a lengthy back-and-forth discussion, staff then asked us to sign the damage report. I refused to sign it unless I was allowed to write that the damage was not caused by us, as I did not want the document to be used later to justify a charge to our credit card. Eventually, after further arguing, we were not required to pay, but the entire situation was extremely upsetting and disappointing.

It’s a real shame because, until that point, we had thoroughly enjoyed our stay. What should have been a positive experience ended on a very sour note. The way this was handled has unfortunately put us off returning, despite originally planning to come back with our family.

2026-06-04 via Nuitee
N
Nader family_with_children eg
10
حابب انى اكرر التجربة اكتر من مرة
Pros:

نظيف جدا والموقع تحفة مش محتاج اى مواصلات خالص تنزل تكون فى خليج نعمه

2026-06-03 via Nuitee
A
Adam Atrash solo_traveller il
7
2026-06-01 via Nuitee
D
Dale solo_traveller gb
7
2026-06-01 via Nuitee
A
Ahmad couple il
6
Pros:

الموقع

Cons:

الاثاث قديم

2026-06-01 via Nuitee
F
fawzya couple sa
10
اقامه جميله وممتعة
Pros:

فندق رائع ومريح نفسياً يطل على البحر وعنده شاطيء خاص وقريب من كل الاماكن أنا انزل فيه من عشر سنوات واشكر كل العاملين وأخص بالشكر الاستاذ علاء عثمان والأستاذ عمرو وكل العاملين في الاستقبال على حسن التعامل وسرعة الاستجابة

Cons:

لاشيء

2026-06-01 via Nuitee
B
Burçe family_with_children tr
3
Hayalkırıklığı
Pros:

Odamızı temizleyen temizlikçi

Cons:

2 sene önce eşimle burada konakladığımız için anne babamız ve çocuğumuzla tekrar geldik. 2 sene öncesine kıyasla çalışanlar inanılmaz suratsız mutsuz ve sertlerdi. Örneğin wifi sıkıntısı oluyor resepsiyona gidip durumu anlatıyoruz ama sıfır konuşma işaret ile telefonu istiyor kendisi bişeyler yapıyor geri veriyor iletişim sıfır güleryüz sıfır. Biz daha önce öndeki otelde kalmıştık şimdi gittiğimizde ise inanılmaz arka tarafta bi oda verdiler yani fotoğraftakiyle alakası yok. Evet odalar güzeldi temizlik yapan eleman da iyidi ama yaşlı anne babamızla ve çocukla oraya ulaşmak 15 dakikamızı alıyordu. İlk gittiğimizde golf arabasıyla bizi götürdüler işte araba var vs diye ancak daha sonra denizden çıkıp arabaya binmek istediğimizde arabayı kullanan adam bizi hiç bir zaman almadı. Her geldiğimizde arabadan indi, bizi görmezden geldi yaşlı annemizi ve babamızı bindirmek istediğimizde ise sürekli öfleyip püfleyip bizi azarladı. Sırf bi çalışan yüzünden azar yememek için bütün o yolu her gün sıcakta yürümek zorunda kaldık. Çocuklu ve yaşlı olduklarını gördüğü halde bizi asla arabayla bırakmadılar. Her gördüklerinde arabadan indiler ve bizi götürmediler odamıza. Otelin her yerinde olduğu gibi restoran çalışanları da inanılmaz katılar. Tek bir gülenyüz yok. Yukarı Havuzdaki yaşlı cankurtaran bebeğiniz olduğu için sürekli size herkesin içinde bağırıyor ve söyleniyor. Deniz ise iki gün full denizanası istilası olduğu için asla giremedik. İlk gittiğimizde kumdu deniz ama bu sefer sırf yosun ve kayalık vardı. 2 senede turiste bu kadar doyacaklarını ve bu denli şımaracaklarını müşterilere böyle kötü davranabileceklerini asla düşünmezdim.

2026-05-29 via Nuitee