La Quinta by Wyndham Sevierville / Kodak

Hotels
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La Quinta by Wyndham
7.8 (2150 reviews)
2428 Winfield Dunn Parkway , Sevierville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location was convenient
Staff was generally helpful
Cleanliness of some areas noted
Cons:
Dirty rooms
Inconsistent service
Unpleasant odors in rooms

Categories

Cleanliness
5.78
Several reviews mentioned poor cleanliness, with specific quotes highlighting dirty rooms and a lack of proper cleaning.
Service
8.25
Mixed sentiments; some reviews noted helpful staff but mentioned issues with staff responsiveness.
Location
9.29
Positive feedback on location being convenient, though some noise complaints were noted.
Room Quality
6.74
Some reviews commented on the room condition being less than satisfactory, but a few others mentioned decent space.
Amenities
8.77
Good feedback about the pool and breakfast, though some complaints about the absence of certain amenities.
Value for Money
7.23
Some guests felt the price did not reflect the quality of the stay, especially concerning cleanliness.
Food and Beverage
7.78
Mixed sentiments; breakfast was appreciated but had significant complaints about coffee availability.
Overall Experience
8.55
Overall experience varied, with some positives offset by repeated issues regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:27

Property Description

Indoor and Outdoor Pools
Enjoy the best of both worlds with our hotel's indoor and outdoor pools. Whether you prefer a refreshing swim under the sun or a relaxing dip in a controlled environment, we've got you covered.

Delicious Hot Breakfast
Start your day right with our daily hot breakfast featuring waffles, eggs, sausage, baked goods, fresh fruit, juice, tea, and coffee. A hearty and tasty meal to fuel your adventures in Sevierville.

Convenient Amenities
Our rooms come equipped with cable TV, air conditioning, a small refrigerator, and microwave for your comfort. Stay connected with free Wi-Fi included in all rooms. Everything you need for a comfortable stay is right here.

Book your stay at La Quinta Inn & Suites Sevierville/Kodak now to experience comfort and convenience during your visit to Sevierville.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Service Animals - ADA-defined service animals are welcome free of charge.

Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay.

Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 2150 reviews
Cleanliness: 5.78
Service: 8.25
Location: 9.29
Room Quality: 6.74
Amenities: 8.77
Value for Money: 7.23
Food and Beverage: 7.78
Overall Experience: 8.55
T
Tracy • family_with_children • us
10
Nice relaxing vacation
Pros:

Beds very comfortable

Cons:

Breakfast awful waffle makers broken

2026-06-05 • via Nuitee
K
Kelly • family_with_children • us
10
2026-06-05 • via Nuitee
S
Scaggs • couple • us
1
A short sentence won’t cover the horrors of what we have gone through.
Pros:

N/A

Cons:

I am not someone who leaves reviews. In fact, this is the first negative review I have ever written. However, my experience at La Quinta in Sevierville was so unbelievably bad that I feel obligated to warn others before they make the same mistake my girlfriend and I did.

The first red flag appeared before we even walked inside. The parking lot was practically empty, which immediately made me uneasy. Unfortunately, things only got worse from there.

When we entered the hotel, we saw only one employee during our entire stay—a very young woman working alone. We checked in, paid for our room, and headed upstairs expecting a standard hotel experience. What we found instead was something straight out of a nightmare.

The room was filthy.

The bed sheets didn’t even properly cover the mattress, exposing large stains on the corners. There were hairs left behind from previous guests, making it obvious the room had not been thoroughly cleaned. Even worse, we found clothing that did not belong to us—including socks and underwear left behind by previous occupants. At that point, any confidence we had in the cleanliness of the room was completely gone.

Because I knew nobody would believe conditions were actually this bad, I immediately took photos of everything. The stains, the exposed mattress, the hair, and the clothing left behind by previous guests are all documented in the pictures attached to this review.

We were so disgusted that we immediately left the room and went back downstairs. We politely requested a refund and were informed that because we had booked through Booking.com, the hotel could not process one directly. While disappointed, I understood that policy and decided to pursue the matter through the booking platform.

Unfortunately, that was not the end of the nightmare.

Several days later, after my trip had ended, I contacted Booking.com to request a refund.

2026-06-04 • via Nuitee
O
Othniel • solo_traveller • us
1
2026-06-02 • via Nuitee
M
Mariline • solo_traveller • us
7
Pros:

The breakfast was very good. The location was great.

Cons:

There were ants in the room. The beds were uncomfortable and noisy.

2026-06-01 • via Nuitee
R
Rocky • family_with_children • us
2
Alright
Pros:

Decent sized rooms and had indoor pool

Cons:

Our room wasn’t clean to my expectations. My 1 year old almost touched a used condom that was on the ground in our room. There were spills still on the kitchenette floor in the hospitality suite. Felt like I couldn’t let my toddler walk around anymore after seeing the room. Good thing it was just two nights I had to push through

2026-06-01 • via Nuitee
J
jennifer • family_with_children • us
6
2026-05-30 • via Nuitee
T
Teri • solo_traveller • us
6
2026-05-29 • via Nuitee
T
Tim • couple • us
10
2026-05-27 • via Nuitee
A
Anastasiia • extended_group • us
9
2026-05-26 • via Nuitee
J
Jerry • couple • us
1
Worst experience ever in a hotel.
Pros:

Nothing

Cons:

Sewage backup and overflow onto floor. Room smelled awful. We were unable to stay and left without any usage of the hotelwirst

2026-05-19 • via Nuitee
G
George • solo_traveller • us
8
2026-05-16 • via Nuitee
B
Brooks • couple • us
6
Pros:

Staff was friendly and loved being back in Tennessee

Cons:

Had a major ant problem in our room , and a lot of leakage in ceiling tiles . Could have been more kept up. Staff did accommodate the situation which was nice .

2026-05-16 • via Nuitee
G
Gail • solo_traveller • us
8
2026-05-16 • via Nuitee
L
Lex • couple • us
10
2026-05-15 • via Nuitee
J
Joe • couple • us
9
The stay was enjoyable just skip breakfast
Pros:

Easy access great indoor pool

Cons:

Breakfast could do with a bit of an upgrade
The real downside is the orange juice it tasted nothing like orange juice but it was orange in color.

2026-05-14 • via Nuitee
H
Heather • family_with_children • us
2
Pros:

Location

Cons:

Dirty room and breakfast area

2026-05-11 • via Nuitee
M
meares • solo_traveller • us
7
Pros:

Good location

Cons:

Dog poop in elevator and stinky carpet

2026-05-11 • via Nuitee
D
Debra • solo_traveller • us
8
2026-05-07 • via Nuitee
J
Janet • extended_group • us
10
One of best times we have had at a hotel.
Pros:

The hole experience was very good. The staff was very personable. The breakfast was good. The rooms were very nice.

Cons:

Nothing I can think of to complain about.

2026-05-07 • via Nuitee