La Quinta by Wyndham Sevierville / Kodak

Hotels
La Quinta by Wyndham
7.8 (2086 reviews)
2428 Winfield Dunn Parkway , Sevierville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location was convenient
Staff was generally helpful
Cleanliness of some areas noted
Cons:
Dirty rooms
Inconsistent service
Unpleasant odors in rooms

Categories

Cleanliness
5.78
Several reviews mentioned poor cleanliness, with specific quotes highlighting dirty rooms and a lack of proper cleaning.
Service
8.25
Mixed sentiments; some reviews noted helpful staff but mentioned issues with staff responsiveness.
Location
9.29
Positive feedback on location being convenient, though some noise complaints were noted.
Room Quality
6.74
Some reviews commented on the room condition being less than satisfactory, but a few others mentioned decent space.
Amenities
8.77
Good feedback about the pool and breakfast, though some complaints about the absence of certain amenities.
Value for Money
7.23
Some guests felt the price did not reflect the quality of the stay, especially concerning cleanliness.
Food and Beverage
7.78
Mixed sentiments; breakfast was appreciated but had significant complaints about coffee availability.
Overall Experience
8.55
Overall experience varied, with some positives offset by repeated issues regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:27

Property Description

Indoor and Outdoor Pools
Enjoy the best of both worlds with our hotel's indoor and outdoor pools. Whether you prefer a refreshing swim under the sun or a relaxing dip in a controlled environment, we've got you covered.

Delicious Hot Breakfast
Start your day right with our daily hot breakfast featuring waffles, eggs, sausage, baked goods, fresh fruit, juice, tea, and coffee. A hearty and tasty meal to fuel your adventures in Sevierville.

Convenient Amenities
Our rooms come equipped with cable TV, air conditioning, a small refrigerator, and microwave for your comfort. Stay connected with free Wi-Fi included in all rooms. Everything you need for a comfortable stay is right here.

Book your stay at La Quinta Inn & Suites Sevierville/Kodak now to experience comfort and convenience during your visit to Sevierville.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Service Animals - ADA-defined service animals are welcome free of charge.

Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay.

Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Sep 20, 2025 until Fri, May 29, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 2086 reviews
Cleanliness: 5.78
Service: 8.25
Location: 9.29
Room Quality: 6.74
Amenities: 8.77
Value for Money: 7.23
Food and Beverage: 7.78
Overall Experience: 8.55
C
Cameron solo_traveller us
8
2026-04-11 via Nuitee
C
Charles family_with_children us
3
Pros:

Not much

Cons:

The air conditioner did not work and when I called the front desk they did not answer.

2026-04-09 via Nuitee
A
April family_with_children us
8
2026-04-07 via Nuitee
C
cindylY1726LC Business
2
Very disappointed
Pros:

Sevierville, TN
The worst stay I’ve had at this hotel. The outside was dirty (trash on the ground, tall grass and cobwebs). The public area seemed to be clean but the furniture was worn and outdated. Our room was clean however the floors were slick with some sort of film, the mattresses need to be replaced and the air conditioning unit didn’t work. Reported it to the front desk and the individual came in unplugged it, plugged it back in and then took the face off (filter hadn’t been replaced in a while. It ran for a minute and then shut off. Very disappointing to see just how rundown it has become

2026-04-05 via Tripadvisor
J
Jamie couple us
10
It was awesome!!!
Pros:

Location and staff was awesome and they accommodated our pets!!!

Cons:

Nothing

2026-04-03 via Nuitee
K
Kimberly solo_traveller us
8
Good and will stay again
Pros:

Nice. Pretty clean

Cons:

Gravy at breakfast cold. Needs updating.

2026-04-02 via Nuitee
L
Lori couple us
9
2026-04-02 via Nuitee
R
Robert solo_traveller us
10
2026-03-30 via Nuitee
R
Rayton family_with_children us
10
2026-03-30 via Nuitee
B
BARRY extended_group us
2
Never again
Pros:

It exists

Cons:

The bed was horrible. It was several years past its prime. I’ll never use this hotel again

2026-03-29 via Nuitee
M
Mary couple us
1
Paid money, no room, still waiting for refund.
Pros:

The property was fine. We booked a room and then they didn’t have one for us.

Cons:

There was someone else sleeping in our room. They took our money and then ended up not having a room for us. I have to now call and get a refund because the person who was working didn’t know how to give our money back. It was 2 in the morning and I paid $200 to sleep in my car. It was the second time booking.com screwed us over that night.

2026-03-29 via Nuitee
B
Bonita couple us
8
All in all, our stay was pleasant and we even booked a room for next year at the same time!
Pros:

Bed/Bedding, Room size were excellent.
The staff was very friendly and helpful both day and evening shifts.
The soaps, shampoo, condition an d shower gel was perfect.

Cons:

Monday thru Wednesday there was no hot water, however, they were aware and had a contractor to fix the problem.

2026-03-29 via Nuitee
L
Larry extended_group us
5
2026-03-28 via Nuitee
P
Patricia extended_group us
1
They were up front about the lack of hot water
Pros:

Didn’t stay

Cons:

There was no hot water

2026-03-28 via Nuitee
T
Tina solo_traveller us
8
It was great for the occasion.
Pros:

Location

2026-03-28 via Nuitee
E
ethel couple us
7
2026-03-27 via Nuitee
W
Wilson solo_traveller us
10
2026-03-27 via Nuitee
D
Dustin family_with_children us
10
2026-03-26 via Nuitee
H
Hannah couple us
1
Awful experience
Pros:

Convenient location

Cons:

No hot water and failed to mention that until time of arrival. Paid full price (working on a refund) because they said it would be fixed within the hour and it was not. We were told that it had been out since Tuesday and there was still no hot water when we left the following day. They also served a full breakfast under these conditions, which is illegal.

2026-03-26 via Nuitee
K
Kevin family_with_children us
3
Cons:

Having hot water, having two elevators open! Snack machine, better furniture

2026-03-24 via Nuitee