Fairfield Inn & Suites by Marriott Chattanooga South East Ridge

Hotels
•
Fairfield Inn
8.7 (714 reviews)
1453 North Mack Smith Road , Chattanooga , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly and helpful staff
Good value for money
Cons:
Issues with breakfast options
Odors in hallways
Location concerns

Categories

Cleanliness
8.41
The hotel was described as clean multiple times, but some guests reported issues with odors.
Service
9.38
Staff were frequently mentioned as friendly and accommodating throughout the reviews.
Location
8.42
Location was convenient for many, though some concerns about safety were noted.
Room Quality
8.87
Rooms were generally found to be comfortable and clean, with some complaints about mattress firmness.
Amenities
8.4
Amenities like the pool were appreciated, but some guests wished for longer hours.
Value for Money
9.36
Most guests felt they received good value for the price, despite some discrepancies in charges.
Food and Beverage
7.91
Breakfast received mixed reviews without sufficient options and issues reported with replenishment.
Overall Experience
8.88
Most guests had a positive overall experience, reporting comfort and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:48

Property Description

Modern Amenities and Comfortable Rooms
Experience modern amenities like flat-screen TVs and feather pillows in our spacious rooms. Each room is designed for your comfort with thick mattresses and air conditioning.

Convenient Work Spaces and Complimentary Breakfast
Stay productive with our large workspaces and easy access to electrical outlets. Start your day right with a complimentary continental breakfast featuring healthy and hearty options made from fresh produce.

Relaxing Indoor Saltwater Pool and Nearby Attractions
Unwind in our indoor saltwater pool or explore nearby attractions like the Tennessee Aquarium and Warner Park Zoo. With our convenient location, you can easily access the best of Chattanooga during your stay.

Book your stay at Fairfield Inn and Suites Chattanooga South/East Ridge for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that pets will incur an additional charge of 50$ per stay.

The maximum weight per pet is 75 pounds and should travel with the cage. There is a 2 pet limit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 714 reviews
Cleanliness: 8.41
Service: 9.38
Location: 8.42
Room Quality: 8.87
Amenities: 8.4
Value for Money: 9.36
Food and Beverage: 7.91
Overall Experience: 8.88
A
Atul • family_with_children • us
10
2026-03-07 • via Nuitee
T
Terry • family_with_children • us
10
Great place to stay!
Pros:

Loved the pool and hot tub. They were nice and clean. Room and staff were great. Breakfast was just ok but plenty of options.

Cons:

Nothing.

2026-03-06 • via Nuitee
T
Tom • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-03-05 • via Nuitee
K
Kevin • couple • us
8
Pros:

The hot breakfast was very good. I liked the Salsa and cheese with my eggs. Our room was nice, and the bed was very comfortable. Overall I’d recommend this hotel.

2026-03-05 • via Nuitee
D
Debbie Stall • solo_traveller • us
8
X
Pros:

Breakfast area big enough to accommodate crowd.

Cons:

Shower floor had no slope to drain-caused user to stand in an inch of dirty water.

Please lose the carpet

Too bad you only have one elevator

2026-03-03 • via Nuitee
B
Bailey • family_with_children • us
10
2026-03-03 • via Nuitee
D
Dennis • couple • us
9
Pros:

clean and convenient

2026-03-03 • via Nuitee
S
Sylvia • couple • us
6
2026-03-03 • via Nuitee
D
Dakota • couple • us
10
2026-03-03 • via Nuitee
R
Richard • solo_traveller • us
9
Staff was great, room was quiet and very clean. Didn’t have soap for the sink area though.
Pros:

Very clean and quiet

Cons:

Breakfast items were not refilled and we ate around 8:30.

2026-03-02 • via Nuitee
A
Ashley • extended_group • us
4
I was very disappointed with my stay. I paid $174 through Booking, and then when I arrived at the hotel, I was charged a
Pros:

The property was fine

Cons:

The AC went out in our room and we were also double charged

2026-03-02 • via Nuitee
R
Renee • family_with_children • us
9
2026-03-01 • via Nuitee
L
Larry L • family_with_children • us
9
great
Pros:

clean, gave us a first-floor room for my handicapped mother-in-law.

Cons:

pet charge of 50 was double of what we paid at other places

2026-02-28 • via Nuitee
M
Marquita • extended_group • us
10
2026-02-28 • via Nuitee
J
Jan • couple • us
9
Would stay here again if traveling thru Tennessee.
Pros:

Liked everything. New Hotel loved the decor. Would stay again

Cons:

Nothing.

2026-02-28 • via Nuitee
R
Ronald • extended_group • us
10
Short one night stay, every thing was great, breakfast was top notch
Pros:

Close to Highway

2026-02-27 • via Nuitee
V
Victoria • family_with_children • us
10
Pros:

Location

2026-02-27 • via Nuitee
P
Pam • couple • us
10
Pros:

Clean. Location

2026-02-25 • via Nuitee
D
Dennis • couple • us
9
2026-02-24 • via Nuitee
J
Jessica • family_with_children • us
7
Nice stay. Friendly staff. Clean hotel.
Pros:

Clean and quiet even being just off the main road. Within walking distance of a few restaurants.

Cons:

I ran out of hot water on one day within about 6 to 7 minutes into my shower around 6:30, so I’m guessing everyone else was up at the same time?

2026-02-23 • via Nuitee