Fairfield Inn & Suites by Marriott Chattanooga South East Ridge

Hotels
Fairfield Inn
8.7 (719 reviews)
1453 North Mack Smith Road , Chattanooga , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly and helpful staff
Good value for money
Cons:
Issues with breakfast options
Odors in hallways
Location concerns

Categories

Cleanliness
8.41
The hotel was described as clean multiple times, but some guests reported issues with odors.
Service
9.38
Staff were frequently mentioned as friendly and accommodating throughout the reviews.
Location
8.42
Location was convenient for many, though some concerns about safety were noted.
Room Quality
8.87
Rooms were generally found to be comfortable and clean, with some complaints about mattress firmness.
Amenities
8.4
Amenities like the pool were appreciated, but some guests wished for longer hours.
Value for Money
9.36
Most guests felt they received good value for the price, despite some discrepancies in charges.
Food and Beverage
7.91
Breakfast received mixed reviews without sufficient options and issues reported with replenishment.
Overall Experience
8.88
Most guests had a positive overall experience, reporting comfort and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:48

Property Description

Modern Amenities and Comfortable Rooms
Experience modern amenities like flat-screen TVs and feather pillows in our spacious rooms. Each room is designed for your comfort with thick mattresses and air conditioning.

Convenient Work Spaces and Complimentary Breakfast
Stay productive with our large workspaces and easy access to electrical outlets. Start your day right with a complimentary continental breakfast featuring healthy and hearty options made from fresh produce.

Relaxing Indoor Saltwater Pool and Nearby Attractions
Unwind in our indoor saltwater pool or explore nearby attractions like the Tennessee Aquarium and Warner Park Zoo. With our convenient location, you can easily access the best of Chattanooga during your stay.

Book your stay at Fairfield Inn and Suites Chattanooga South/East Ridge for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that pets will incur an additional charge of 50$ per stay.

The maximum weight per pet is 75 pounds and should travel with the cage. There is a 2 pet limit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 719 reviews
Cleanliness: 8.41
Service: 9.38
Location: 8.42
Room Quality: 8.87
Amenities: 8.4
Value for Money: 9.36
Food and Beverage: 7.91
Overall Experience: 8.88
W
Watson family_with_children us
10
2026-03-27 via Nuitee
A
Ann couple us
10
2026-03-27 via Nuitee
T
Taylor couple us
10
EVERYTHING WAS PERFECT
Pros:

The staff!!! THEY MADE OUR TRIP

2026-03-27 via Nuitee
W
Willis couple us
8
2026-03-26 via Nuitee
D
Donna couple us
10
Great hotel
Pros:

Friendly staff, clean environment

Cons:

Everything was good

2026-03-25 via Nuitee
S
stewart family_with_children us
10
Pros:

Staff was very friendly and caring.

2026-03-24 via Nuitee
B
Bell family_with_children us
10
Great place to stay!
Pros:

The rooms were clean and the beds were comfortable. The free breakfast was really nice.

Cons:

I felt like the desk lady had been a bit more friendly. When we checked in.

2026-03-23 via Nuitee
S
Shauna family_with_children us
7
Pros:

We loved the location and the pool and hot tub side by side

Cons:

I had to ask a few times about getting the tv repaired

2026-03-23 via Nuitee
B
Brandi family_with_children us
9
2026-03-22 via Nuitee
K
kimberly family_with_children us
5
Staff was not nice or caring my room ac didn’t work so I called down to the front desk and told them her said ok come do
Pros:

Location

Cons:

Rooms and pool and staff

2026-03-20 via Nuitee
K
Kayla family_with_children us
9
Very friendly atmosphere
Pros:

Nice staff and environment

Cons:

The pull out coach bedding feels like it needs to be replaced. No bags for garbage cans. Lighting in the rooms could be better.

2026-03-19 via Nuitee
A
Amanda couple us
10
Wonderful place to stay ❤️
Pros:

Pool was in great shape and beds were extremely comfortable. Breakfast was also top notch

2026-03-17 via Nuitee
D
Destiny family_with_children us
10
I previously stayed at another place in Chattanooga a month prior and had a terrible experience so this hotel really reb
Pros:

The location is great and by lots of eating options if you are just dropping in for a night!

Cons:

The breakfast could have had more options but all the options were fresh so I appreciate that

2026-03-11 via Nuitee
N
Natalie solo_traveller us
10
2026-03-10 via Nuitee
K
Karen solo_traveller us
9
2026-03-10 via Nuitee
T
Terry family_with_children us
10
Loved this Place!
Pros:

King room had lots of room with a living room area. Hot tub and indoor pool was great!

Cons:

Could have had more breakfast options but was adequate.

2026-03-09 via Nuitee
J
Jill couple us
10
2026-03-08 via Nuitee
A
Atul family_with_children us
10
2026-03-07 via Nuitee
T
Terry family_with_children us
10
Great place to stay!
Pros:

Loved the pool and hot tub. They were nice and clean. Room and staff were great. Breakfast was just ok but plenty of options.

Cons:

Nothing.

2026-03-06 via Nuitee
T
Tom family_with_children us
10
Pros:

Everything

Cons:

Nothing

2026-03-05 via Nuitee