Estelar Santamar Hotel & Centro De Convenciones

Hotels
Hoteles Estelar
8.8 (1659 reviews)
Km 8. Pozos Colorados , Santa Marta , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Food Quality
Amenities
Cons:
Service Variability
Room Issues

Categories

Cleanliness
8.38
Some parts of the hotel are old, but generally clean and maintained.
Service
9.35
Mixed feedback; some staff were helpful while reception needs improvement.
Location
9.39
Beautiful location with a great beach nearby.
Room Quality
7.84
Rooms feel old, with issues like discomfort in pillows.
Amenities
8.87
Good facilities and activities available.
Value for Money
8.33
Prices can be high relative to some aspects of service and facilities.
Food and Beverage
9.38
Variety and quality of food are excellent.
Overall Experience
8.85
Overall enjoyable stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:46

Property Description

Beachfront Luxury

Luxurious Accommodations
Indulge in comfortable rooms equipped with satellite TV, work desk, and modern amenities for a relaxing stay.

Recreation and Dining
Enjoy beach volleyball, football matches, and delicious meals at the on-site restaurant and Beach Grill.

Convenient Location
Only a short drive from Santa Marta city center and close to Simon Bolivar Airport, with easy access to Tayrona National Park.

Experience the ultimate beachfront getaway at Estelar Santamar Hotel & Centro De Convenciones. Book now for an unforgettable stay!

Important information:

Please note, Colombian residents abroad and foreign guests are tax-exempt when buying a tourist package (accommodations plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.

Please note that breakfast or other meal plans are not included for children under 11 years old when using existing beds and should be paid upon check-in at the hotel.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

When booking more than 9 rooms, special conditions and supplements may apply.

Please note one pet is allowed per room up to 30lbs. An extra charge may apply per night.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Pets are welcome for an additional fee of $120,000 COP per night. Dogs and cats are welcome. One per room (up to 13 kg). Pets cannot be left unattended. Select rooms only; restrictions apply. To request pet-friendly rooms, please contact the property at the number on your booking confirmation.

If you travel with your child under eighteen (18) years of age, you must present the minor’s identification document and the document corroborating the first degree of consanguinity (biological father - child) or first degree of civil kinship (adoptive parent - adoptive child).

If the minor does not travel in the company of his parents, it will be indispensable that the responsible adult delivers at the reception, in addition to the identification document of the minor, the permission of the parents with personal presentation before a notary public, together with the copy of the identification document of those who gave the authorization. Without this documentation, minors will not be allowed in the hotel. This is in accordance with the law.
Reply

Please note that given government decree beach services is limited to the following hours : 9:00 am a 6:00 pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 92,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1659 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 8.85
M
Marco Andres family_with_children co
9
Excelente Ubicación
Pros:

La ubicación

Cons:

Relación costo beneficio

2026-03-14 via Nuitee
G
Galindo family_with_children cl
9
2026-03-14 via Nuitee
R
Rosa couple es
9
Pros:

La playa y el restaurante y la amplitud de las habitaciones

2026-03-10 via Nuitee
M
Maria couple co
10
2026-03-09 via Nuitee
N
Natalia couple co
8
Pros:

La ubicacion, la playa y la comida

Cons:

El servicio de la recepción al llegar, mis padres dos adultos mayores, al reservar pedi una habitación cerca a la playa, bungalow y sin escaleras, cuando llegaron se las querían cambiar y tuvieron disgusto para ingresar, no querian cumplir con las condiciones y habitación reservada. Por qué tienen que generar malestar a la gente sin necesidad? Dañan la experiencia del cliente!

2026-03-07 via Nuitee
R
Rosa couple es
9
Buen sitio para hospedarte
Pros:

El desayuno, la comodidad de la cama, el enclave maravilloso.

2026-03-06 via Nuitee
Y
yoann family_with_children fr
10
Pros:

Tout était parfait

2026-03-06 via Nuitee
K
Katherine extended_group cl
9
Vacaciones relajadas y seguras
Pros:

El personal muy amable, camas cómodas, baño amplio, sector seguro

Cons:

Wi fi intermitente, piscinas pequeñas

2026-03-06 via Nuitee
Z
Zamudio family_with_children co
9
Pros:

La atención

Cons:

No funcionaba el jaccuzi

2026-03-03 via Nuitee
N
Néstor family_with_children co
8
No fue malo, pero no fue perfecto
Pros:

El rápido acceso a la playa

Cons:

La relación precio calidad, he estado en hoteles mejorea dotados físicamente y más económicos Además es el único hotel que me pide registrar la tarjeta para cargar consumo a mi habitación, además que me pusieron una nota que más se sentía echandome, al igual que el personal llegó a revisar la nevera cuando ni habia salido de la habitación

2026-03-03 via Nuitee
A
ANDRES family_with_children co
10
2026-03-03 via Nuitee
C
Carlos family_with_children co
6
2026-03-01 via Nuitee
T
TERESITA family_with_children cl
9
Pros:

Llegar a la playa desde el hotel es muy directa y cómodo.

Cons:

Baño sin ventilación

2026-02-27 via Nuitee
V
Vera Tafur couple co
9
Pros:

La playa

Cons:

Ya está muy antiguo

2026-02-27 via Nuitee
C
Cynthia couple co
9
2026-02-26 via Nuitee
N
Natali couple co
10
Todo perfecto
Pros:

Todo, un lugar muy cómodo

Cons:

Todo me gustó

2026-02-25 via Nuitee
E
Elkin couple co
10
Pros:

Es un lugar que lo tiene todo, playa, piscina, bar. Fueron muy amables con nuestro perro, le dieron un juguete de bienvenida.

Cons:

Las almohadas son un poco gruesas y duras.

2026-02-24 via Nuitee
M
Mario couple co
9
Muy buen hotel, tranquilo y el personal es amable
Pros:

Muy buen hotel, tranquilo y el personal es amable, la comida de buena calidad y las instalaciones tal como estaban en la descripción y fotos, recomiendo este hotel en planes familiares

2026-02-23 via Nuitee
M
Mauro family_with_children it
9
Pros:

Colazione abbondante, spiaggia spaziosa e tranquilla, disposizione dell' hotel.

Cons:

Il servizio ristorante a pranzo: ogni richiesta è stata fatta 2 volte.

2026-02-23 via Nuitee
P
Pico Sarmiento family_with_children co
9
Para Repetir
Pros:

Todo estuvo excelente, la comida, la atención y lo cómodo que es el lugar. recomendado.

2026-02-22 via Nuitee