Estelar Santamar Hotel & Centro De Convenciones

Hotels
Hoteles Estelar
8.8 (1737 reviews)
Km 8. Pozos Colorados , Santa Marta , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Food Quality
Amenities
Cons:
Service Variability
Room Issues

Categories

Cleanliness
8.38
Some parts of the hotel are old, but generally clean and maintained.
Service
9.35
Mixed feedback; some staff were helpful while reception needs improvement.
Location
9.39
Beautiful location with a great beach nearby.
Room Quality
7.84
Rooms feel old, with issues like discomfort in pillows.
Amenities
8.87
Good facilities and activities available.
Value for Money
8.33
Prices can be high relative to some aspects of service and facilities.
Food and Beverage
9.38
Variety and quality of food are excellent.
Overall Experience
8.85
Overall enjoyable stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:46

Property Description

Beachfront Luxury

Luxurious Accommodations
Indulge in comfortable rooms equipped with satellite TV, work desk, and modern amenities for a relaxing stay.

Recreation and Dining
Enjoy beach volleyball, football matches, and delicious meals at the on-site restaurant and Beach Grill.

Convenient Location
Only a short drive from Santa Marta city center and close to Simon Bolivar Airport, with easy access to Tayrona National Park.

Experience the ultimate beachfront getaway at Estelar Santamar Hotel & Centro De Convenciones. Book now for an unforgettable stay!

Important information:

Please note, Colombian residents abroad and foreign guests are tax-exempt when buying a tourist package (accommodations plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.

Please note that breakfast or other meal plans are not included for children under 11 years old when using existing beds and should be paid upon check-in at the hotel.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

When booking more than 9 rooms, special conditions and supplements may apply.

Please note one pet is allowed per room up to 30lbs. An extra charge may apply per night.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Pets are welcome for an additional fee of 130,000 COP per night. Dogs and cats are welcome. One per room (up to 13 kg). Pets cannot be left unattended. Select rooms only; restrictions apply. To request pet-friendly rooms, please contact the property at the number on your booking confirmation.

If you travel with your child under eighteen (18) years of age, you must present the minor’s identification document and the document corroborating the first degree of consanguinity (biological father - child) or first degree of civil kinship (adoptive parent - adoptive child).

If the minor does not travel in the company of his parents, it will be indispensable that the responsible adult delivers at the reception, in addition to the identification document of the minor, the permission of the parents with personal presentation before a notary public, together with the copy of the identification document of those who gave the authorization. Without this documentation, minors will not be allowed in the hotel. This is in accordance with the law.
Reply

Please note that given government decree beach services is limited to the following hours : 9:00 am a 6:00 pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 92,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1737 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 8.85
M
Mario family_with_children co
10
Pros:

DESAYUNOS EXCELENTES, CAMBIO EN EL MENU DEL ALMUERZO BIEN. Y CENA

2026-05-01 via Nuitee
D
DANIELA couple co
6
tranquila
Pros:

pizza deliciosa, comida muy rica, desayuno abundante.

Cons:

el horario de las piscinas es muy malo ya que la abren muy tarde , creo que podían mejorar e innovar en las zonas humedas, por el valor de la estadia esa parte es super importante y la verdad tienen piscinas muy basicas

2026-04-29 via Nuitee
D
Diana Elisabeth solo_traveller co
9
Pros:

Encantada del lugar, la atención, la comida exquisita, las habitaciones muy limpias y bonitas, fascinada de la playa muy organizados, todos los días hay actividades para adultos y niños.... Volvería mil veces🙏

2026-04-27 via Nuitee
C
Carolina family_with_children co
9
Excelente el ambiente las instalaciones es la playa algo muy familiar social todo en un mismo lugar muy bueno y el servi
Pros:

Todo su ubicación su comida su bar

Cons:

Que ustedes no tengan claro lo de los desayunos si lo cuando está confirmada la reserva del checking. Con ellos ha si dejan claro el desayuno de los menores.

2026-04-27 via Nuitee
D
Darmi Francisco couple co
5
Normal.
Pros:

El bar playero.

Cons:

Jacuzzi dañado.

2026-04-27 via Nuitee
C
cecilia solo_traveller at
10
Descanso
Pros:

La ubicación muy cerca de la playa

Cons:

La demora en el servicio de alimentación.

2026-04-27 via Nuitee
E
Elizabeth couple py
7
Buena
Cons:

La atencion del front desk ..no son amables

2026-04-26 via Nuitee
M
Maria Jose extended_group co
6
2026-04-26 via Nuitee
G
Griffiths solo_traveller gb
10
Perfect stay in good area
Pros:

Just a lovely hotel. Excellent staff spotless hotel comfortable room. Can’t fault the place

Cons:

Everything excellent

2026-04-24 via Nuitee
L
Luz Dari family_with_children co
10
Espectacular
Pros:

Todo la comida el lugar las personas la limpieza

Cons:

Nada

2026-04-24 via Nuitee
L
Liz couple co
10
EXCELENTE
Pros:

las instalaciones y la ubicacion frente a la plaza

Cons:

el horario de la pisicna, no la pude usar, abrian 11:30 am y a esa hora debiamos entregar la habitacion

2026-04-23 via Nuitee
L
Lina Maria family_with_children co
10
Excepcional!
Pros:

Excelente la atención y el servicio!

2026-04-23 via Nuitee
S
Soler family_with_children co
7
Se ajustó a lo que necesitábamos
Pros:

Nos gustó mucho el desayuno
Nos agradó mucho la cercanía de las playas al hotel, y éstas en sí mismas

Cons:

Las instalaciones, en particular las habitaciones, necesitan modernizar muebles, aire acondicionado, baños

2026-04-21 via Nuitee
M
mapigoma solo_traveller co
10
Pros:

La atención del personal es excepcional. La calidad de los alimentos. La carta deli, la pizza 🍕 es deliciosa

2026-04-20 via Nuitee
A
Angela family_with_children co
9
Nice place/
Pros:

Really nice and comfortable place!

Cons:

El único problema es que en una de las piscinas (la de los niños) había gran cantidad de abejas, los trabajadores terminaron cerrando la piscina. Muchos vendedores en la playa que puede llegar a ser incómodo.

2026-04-20 via Nuitee
F
Fabio family_with_children co
6
Fine but eventualy won't considered for a next trip
Pros:

Good service

Cons:

Property needs investment... pur rooms were old...and the buildings in general need CAPEX

2026-04-20 via Nuitee
S
Sayas family_with_children co
10
2026-04-19 via Nuitee
A
Alejandro couple us
10
2026-04-19 via Nuitee
T
Torres extended_group co
8
2026-04-19 via Nuitee
M
María Victoria solo_traveller co
9
Pros:

La playa privada, los desayunos

Cons:

Los almuerzos

2026-04-19 via Nuitee