Eurostars Hotel Real

Hotels
Eurostars Hotels
9 (1715 reviews)
Paseo Pérez Galdós, 28 , Santander , es

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Elegant decor
Cons:
Cleanliness issues
Comfort of beds and pillows

Categories

Cleanliness
8.09
Some guests found the rooms dirty and poorly maintained.
Service
10
Staff was frequently praised for their helpfulness and professionalism.
Location
9.56
Location was often described as excellent and desirable.
Room Quality
8.6
Rooms were comfortable but issues with beds and climate control were noted.
Amenities
8.55
Amenities were generally good but some wished for better amenities like Wi-Fi.
Value for Money
9.08
Overall perception of value was good, but some felt it could be better.
Food and Beverage
8.54
Dining experiences were generally positive with standout mentions of the breakfast.
Overall Experience
9.59
A generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-26 07:44

Property Description

Luxurious Palace-Style Building with Stunning Views

Elegant Rooms and Free Gym
Indulge in the classic-style rooms at Hotel Real with free Wi-Fi, satellite TV, and breathtaking sea views. Relax in the spacious rooms equipped with air-conditioning, bathrobes, and hairdryers.

Award-Winning Dining Experience
Savor the taste of Cantabrian cuisine at the renowned El Puntal restaurant with a selection of over 180 wines. Enjoy panoramic views of Santander Bay from the restaurant, bar, and cocktail terrace.

Experience luxury and breathtaking views at Hotel Real. Book now to enjoy a memorable stay by the beach.

Important information:

The Thalassotherapy Center is only open to children aged 14 and over.

Restaurante el Puntal will be closed from November 7 to 30 (both included).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1715 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.08
Food and Beverage: 8.54
Overall Experience: 9.59
R
Ron couple gb
10
Exceptional hotel offering outstanding value for money.
Pros:

Fabulous hotel, great history. Views across the bay spectacular. Staff were very attentive.
Booked half-board, excellent value. Breakfast was very good and the evening meal was good quality and well presented.
Would definitely choose this hotel if staying in Santander.

Cons:

The gym was open and equipment was top of the range. However, the spa pool was not open and it would have been an additional treat to have used it.

2026-05-30 via Nuitee
A
ALAN couple ad
6
Gran Edificio y vistas pero no es un 5 GL
Pros:

El edificio es precioso con unas vistas increíbles. Mencion para el personal de recepcion y de la terraza muy amables.

Cons:

Principalmente no es un 5 estrellas gran lujo. Muy caro para la inversion que han realizado en las habitaciones (todavia se ven cosas muy viejas). El wifi era un absoluto desastre con una velocidad de entre 1 y 2 mgb, aunque a veces colapsaba por completo. No reponian las bebidas ( aguas) de un dia para otro y los amenities muy flojos.

2026-05-30 via Nuitee
J
Jérôme couple ch
8
2026-05-29 via Nuitee
R
Rumen solo_traveller bg
10
Pros:

Everything was perfect. Amazing views and atmosphere

2026-05-26 via Nuitee
J
JOSE MARIA couple es
8
todo bien
Pros:

desayuno

Cons:

pocas plazas para poder aparcar bien, hay que dar muchas vueltas,.

2026-05-26 via Nuitee
J
Jérôme family_with_children fr
9
Pour un anniversaire de 75 ans, l'hotel le lieu, la ville = très bon choix.
Pros:

Reservation via Booking sans problême. Chambre vue sur mer comme demandé. Localisation géogragique est parfaite.
nous n'avons pas diné à l'hotel mais le petit-déjeuner était parfait. copieux, large choix.

Cons:

La propreté de la moquette de la chambre laisse à désiré. Pour un hotel de ce rang, c'est un peu décevant !

2026-05-26 via Nuitee
P
Philip couple au
10
Very happy with our choice to stay
Pros:

Great location, beautiful old hotel, friendly service, excellent breakfast, comfortable beds, lovely views.

Cons:

Double rather than queen size beds but free upgrade to 2 double beds

2026-05-26 via Nuitee
R
richard solo_traveller fr
10
La perfection !
Pros:

Situation , , vue exceptionnelle , personnel charmant , chambre et salle de bains au top petit déjeuner copieux et goûteux .

Cons:

Rien.

2026-05-26 via Nuitee
A
Ana couple ch
10
2026-05-23 via Nuitee
C
chris couple gb
10
2026-05-23 via Nuitee
G
GRACEAB couple pe
10
ESTANCIA SATISFACTORIA
Pros:

LA UBICACION MUY CONVENIENTE,LA VISTA ESPECTACULAR, LA HABITACION MUY COMODA, TODO FUE LO ESPERADO. DESAYUNO DELICIOSO

Cons:

TODO NOS GUSTO

2026-05-22 via Nuitee
S
Sergei couple es
8
Pros:

Это одино из самых центровых мест сантандера! Вид с высоких этажей фантастический! Отелю уже более ста лет, но все еще ощущается имперская задумка и мощь)) тишина, красивые виды, приятный завтрак, хороший ресторан ! Все понравилось)

2026-05-22 via Nuitee
E
Esther couple es
8
Cons:

El mobiliario de la habitación necesita una restauración

2026-05-22 via Nuitee
G
GRACEAB couple pe
10
EXCELENTE ATENCION Y COMODIDAD
Pros:

LA VISTA ESPECTACULAR, VIMOS UN ARCO IRIS PRECIOSO

2026-05-22 via Nuitee
C
Carlos solo_traveller es
9
Espectacular y decadente
Pros:

Atencion del personal, jardines y situacion.

Cons:

El hotel no esta para 5 estrellas GL. Ni para 5 estrellas. El inmueble es impecable, pero las habitaciones tienen moquetas historicas y con algunaa manchas y el mobiliario antiguo y decadente. Con una actualizacion del mismo, muy necesaria, seria un hotel extraordinario.

2026-05-22 via Nuitee
P
PEDRO extended_group es
8
2026-05-22 via Nuitee
R
Robert extended_group us
9
2026-05-21 via Nuitee
J
Jacques solo_traveller fr
8
2026-05-21 via Nuitee
C
carlos choy couple pe
9
2026-05-21 via Nuitee
A
Angel couple es
9
Agradable y reconfortante estancia.
Pros:

Desayuno, ambiente zonas comunes, vistas

Cons:

Se me va de precio, solo podre ir de forma excepcional

2026-05-20 via Nuitee