Eurostars Hotel Real

Hotels
•
Eurostars Hotels
9 (1837 reviews)
Paseo Pérez Galdós, 28 , Santander , ES
+34 942 27 25 50

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Elegant decor
Cons:
Cleanliness issues
Comfort of beds and pillows

Categories

Cleanliness
8.09
Some guests found the rooms dirty and poorly maintained.
Service
10
Staff was frequently praised for their helpfulness and professionalism.
Location
9.56
Location was often described as excellent and desirable.
Room Quality
8.6
Rooms were comfortable but issues with beds and climate control were noted.
Amenities
8.55
Amenities were generally good but some wished for better amenities like Wi-Fi.
Value for Money
9.08
Overall perception of value was good, but some felt it could be better.
Food and Beverage
8.54
Dining experiences were generally positive with standout mentions of the breakfast.
Overall Experience
9.59
A generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-26 07:44

Property Description

Luxurious Palace-Style Building with Stunning Views

Elegant Rooms and Free Gym
Indulge in the classic-style rooms at Hotel Real with free Wi-Fi, satellite TV, and breathtaking sea views. Relax in the spacious rooms equipped with air-conditioning, bathrobes, and hairdryers.

Award-Winning Dining Experience
Savor the taste of Cantabrian cuisine at the renowned El Puntal restaurant with a selection of over 180 wines. Enjoy panoramic views of Santander Bay from the restaurant, bar, and cocktail terrace.

Experience luxury and breathtaking views at Hotel Real. Book now to enjoy a memorable stay by the beach.

Important information:

The Thalassotherapy Center is only open to children aged 14 and over.

Restaurante el Puntal will be closed from November 7 to 30 (both included).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Location

Guest Reviews

9
Based on 1837 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.08
Food and Beverage: 8.54
Overall Experience: 9.59
M
Michael • couple • es
10
Genial
Pros:

An amazing hotel experience. Staying here was a bit of a splurge but it was worth it. The breakfast is amazing and the garden patio is beautiful. There is also a lovely balcony where you can have drinks. Staff are all extremely helpful. Rooms are exquisite, clean, comfortable and luxurious.

Cons:

The gym was just one small square room, for a hotel of this size and quality I would have expected something better.

2026-09-12 • via Nuitee
M
Matthew • couple • us
9
2026-09-11 • via Nuitee
M
Matthew • couple • us
9
2026-09-11 • via Nuitee
M
Maria del Rocio • extended_group • py
9
Hola hermoso Hotel
2026-09-11 • via Nuitee
M
Maria del Rocio • extended_group • py
9
Todo,
2026-09-11 • via Nuitee
N
Nathalie • couple • fr
9
Nous avons toujours plaisir à venir car l’emplacement est exceptionnel
Cons:

Les chambres ont besoins d’être refaites

2026-09-11 • via Nuitee
H
Hugo • extended_group • gb
8
Comfortable stay, but questionable value for money.
Pros:

Breakfast was very good

Cons:

Strong smell of sewage coming from the bathrooms, terrible, also very few tv channels in English. Bath silicone with mildew .

2026-09-10 • via Nuitee
C
Carmen • couple • es
6
2026-09-10 • via Nuitee
R
Rovena • solo_traveller • al
10
2026-09-10 • via Nuitee
U
Ulla • couple • de
10
2026-09-09 • via Nuitee
P
Peer • couple • ch
4
5 Sterne heisst nicht 5 Sternekomfort !
Pros:

Die Lage des Hotels, auf einer Anhöhe, ruhig gelegen in einer Parkanlage. Tolle Sicht, je nach Zimmer, auf's Meer.
Der antike, wunderbar restaurierte Aufzug, zentral im Haus. Ein Bijoux.

Cons:

Im Zimmer: Ein in die Jahre gekommener Spannteppich mit Flecken, viele an der Zahl, abgetreten. Eklig und das im 5 Sterne Hotel.. Die Beleuchtung im Zimmer, eine Katastrophe, aus dem letzten Jahrhundert, man könnte dies bequem mit kleinen LED Ergänzungen optimieren. ..und eine Duschbadewanne, eine Duschkabine wäre erfreulicher...
Das Frühstücks-Buffet ist nur mit einer minimalen Auswahl an Cerialien ausgestattet, der Kaffee aus der teueren Kaffeemaschine schmeckt wie Abwaschwasser und last but not least, das Personal ist relativ demoniviert und unachtsam.. leider.

2026-09-08 • via Nuitee
C
CRISTINA • solo_traveller • es
8
Cons:

El ruido del ascensor de servicio en la puerta de al lado de la habitación

2026-09-08 • via Nuitee
R
Rostislava • couple • bg
10
For special occasions or just grasp a feeing of Belle epoque time
Pros:

Stylish old money residence equiped with all comfort of modernity. Top restaurant on site with great service. Sea views are mesmerizing

Cons:

We left at 7am and could not enjoy our last breakfast, as this was also a strength of the hotel.

2026-09-08 • via Nuitee
J
jorge • couple • us
5
No recomiendo un hotel que dice ser 5 estrellas y no lo es.
Pros:

Lo mejor la vista al mar y el edificio en sí.

Cons:

No nos gustó que lo han remodelado con muy bajo presupuesto, colchones viejos, habitaciones con muebles deteriorados, alfombras de las habitaciones sucias.

2026-09-07 • via Nuitee
J
Jean-René • couple • fr
6
2026-09-05 • via Nuitee
T
Tristram • couple • gb
10
Perfect… this was our fifth stay at the hotel and it’s one of the most relaxing hotels we have visited globally.
Pros:

Beautiful architecture… ideal location… like stepping back in time but with modern touches

Cons:

That we couldn’t stay longer

2026-09-05 • via Nuitee
C
Clotilde • couple • ge
10
Le charme de l’ancien avec la modernité d’un hôtel bien géré.
Pros:

L’Hotel Real a le charme de l’ancien, avec un personnel fidèle.

Cons:

Tout

2026-09-01 • via Nuitee
V
viktor • couple • ua
10
2026-09-01 • via Nuitee
M
Mark • couple • gb
10
Great Hotel
Pros:

Location, cleanliness, staff.

Cons:

£50 charge for late checkout (3 hours)

2026-08-31 • via Nuitee
C
Cristina • couple • es
10
2026-08-29 • via Nuitee