Eurostars Hotel Real

Hotels
•
Eurostars Hotels
9 (1775 reviews)
Paseo Pérez Galdós, 28 , Santander , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Elegant decor
Cons:
Cleanliness issues
Comfort of beds and pillows

Categories

Cleanliness
8.09
Some guests found the rooms dirty and poorly maintained.
Service
10
Staff was frequently praised for their helpfulness and professionalism.
Location
9.56
Location was often described as excellent and desirable.
Room Quality
8.6
Rooms were comfortable but issues with beds and climate control were noted.
Amenities
8.55
Amenities were generally good but some wished for better amenities like Wi-Fi.
Value for Money
9.08
Overall perception of value was good, but some felt it could be better.
Food and Beverage
8.54
Dining experiences were generally positive with standout mentions of the breakfast.
Overall Experience
9.59
A generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-26 07:44

Property Description

Luxurious Palace-Style Building with Stunning Views

Elegant Rooms and Free Gym
Indulge in the classic-style rooms at Hotel Real with free Wi-Fi, satellite TV, and breathtaking sea views. Relax in the spacious rooms equipped with air-conditioning, bathrobes, and hairdryers.

Award-Winning Dining Experience
Savor the taste of Cantabrian cuisine at the renowned El Puntal restaurant with a selection of over 180 wines. Enjoy panoramic views of Santander Bay from the restaurant, bar, and cocktail terrace.

Experience luxury and breathtaking views at Hotel Real. Book now to enjoy a memorable stay by the beach.

Important information:

The Thalassotherapy Center is only open to children aged 14 and over.

Restaurante el Puntal will be closed from November 7 to 30 (both included).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1775 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.08
Food and Beverage: 8.54
Overall Experience: 9.59
A
Agnieszka • couple • pl
9
Piękny pobyt w Santander
Pros:

Super lokalizacja, piękny widok z okna, pyszne śniadania, wygodne łóżka

Cons:

Hałas pochodzący od wrzucania szklanych śmieci do pojemników, które znajdują się pod oknami części pokoi.

2026-07-17 • via Nuitee
Y
Yan • family_with_children • es
8
我很满意的一次旅行
Pros:

房间足够大，海景房漂亮

Cons:

酒店房间地毯可以更新一点

2026-07-15 • via Nuitee
A
Agnieszka • couple • pl
9
Piękny hotel z widokami
Pros:

Przepiękny historyczny budynek, cudne widoki z balkonu, pyszne śniadania, bardzo wygodne łóżko

Cons:

Jedyna rzecz to strasznie hałaśliwy sposób wyrzucania śmieci (szkła) do pojemników, które się znajdują pod balkonami. Jestem przekonana, że można to robić w mniej „akustyczny” sposób

2026-07-14 • via Nuitee
E
eddie • couple • ie
9
2026-07-14 • via Nuitee
B
Begoña • solo_traveller • es
10
un sueño cumplido
Pros:

disfrute de la estancia en este hotel

2026-07-14 • via Nuitee
J
Jose • couple • es
8
Agradables vistas
Pros:

Las vistas y el edificio. Amplitud habitación

Cons:

Un poco pasado. No tiene ducha.
El desayuno correcto pero bajo en comparación de otros 5*

2026-07-13 • via Nuitee
R
Rafael • family_with_children • it
10
It's been a great experience in a unique venue!
Pros:

The views and the exclusivity of the venue! It has been a great experience together with a very kind and helpful staff!

Cons:

Everything was good, nonetheless if I had to say something the room had a bit of a smell of the moquette, so I would invest in giving a bit of a refreshing air smell change

2026-07-12 • via Nuitee
P
Pedro • solo_traveller • es
6
Un hotel venido a menos... Los actuales gestores son incapaces de mantener su alto nivel histórico
Pros:

Ubicación, clasicismo

Cons:

Peor experiencia como cliente que en todos mis viajes a Santander en los que siempre me he alejado en el Hotel Real

2026-07-12 • via Nuitee
J
Jan • couple • nl
9
2026-07-11 • via Nuitee
K
Koeppel-Tamms • family_with_children • de
8
2026-07-09 • via Nuitee
C
Carlos • couple • es
10
Magnífico hotel
Pros:

Espectacular todo, un establecimiento que ofrece toda la elegancia y confort que se espera de un hotel de esta categoría. A destacar particularmente la amabilidad y profesionalidad del personal. Un 10.

Cons:

Nada

2026-07-09 • via Nuitee
M
Monique • couple • nl
9
Die zou perfect kunnen worden.
Pros:

Hotel is absoluut oude sjiek. Prachtig met werkelijk een schitterende lift. Parkeren is top.
Buitenbad is mooi. Ontbijt is goed. Airco werkt prima. Bedden zijn fantastisch. Fijn dat er badjassen en sloffen zijn e.d.

Cons:

Voor zo’n prachtig hotel miste ik toch faciliteiten. De gym was bloedheet op zolder van een bijgebouw met een paar apparaten. Maar voor zo’n mooi hotel zouden er meer mogelijkheden mogen zijn. Zeker voor de prijs. Vloerbedekking was niet schoon. De kamerdingetjes (melkjes, thee water, douche-muts etc, werden niet automatisch aangevuld. Ik vind dat altijd zo jammer, als een hotel daar niet op let, geeft mij het wel der dat ze erop willen bezuinigen. Verkeerde zuinigheid lijkt me. Ik miste een Spa, een zwembad, een eventuele tea-room. Helaas maken de kamerdeuren (van buren) erg veel lawaai. Misschien drangers? Bij binnenkomst het welkomst-drankje aangeboden krijgen ipv in een hoekje bij de ingang zetten… het kan zoveel beter. Wat zou ik hier graag mijn handen in willen zetten. Maar goed dat mogen de managers van het hotel doen…

2026-07-07 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-07-06 • via Nuitee
K
Karen • couple • gb
10
Wonderful could not really fault apart from bed.
Pros:

Beautiful views on the dunes and coast

Cons:

We asked for a double bed, it was two singles pushed together, which was uncomfortable at all, we changed rooms no problem for the staff at all

2026-07-06 • via Nuitee
J
Jose Enrique • couple • es
9
Maravilloso
Pros:

Edificio precioso. El personal especialmente amable, sonrisa constante.

Cons:

Todo es maravilloso. Sólo hay que saber que no tiene piscina, y que hay un breve paseo a la playa.

2026-07-06 • via Nuitee
M
MONTSERRAT • solo_traveller • es
10
Pros:

Las vistas a la bahía.
Desayunar en el jardín.
La atención exquisita.

Cons:

La bañera.

2026-07-05 • via Nuitee
J
José • solo_traveller • pt
8
2026-07-05 • via Nuitee
S
Sonia • solo_traveller • pe
9
Pros:

Es un hotel muy elegante y cómodo! Un delicioso desayuno!

2026-07-05 • via Nuitee
M
Maria • solo_traveller • xa
9
2026-07-04 • via Nuitee
G
gordon • couple • gb
10
2026-07-04 • via Nuitee