Novelty Suites Hotel - Oviedo Mall

Hotels
9.2 (1936 reviews)
Calle 4 sur # 43A - 109 , Medellín , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Issues with cleanliness
Inconsistent internet

Categories

Cleanliness
8.53
Some guests noted issues with towels and cleanliness.
Service
10
The staff was consistently described as friendly and attentive.
Location
9.5
Many reviews praised the hotel's perfect location.
Room Quality
8.54
Generally comfortable, but some noted small and somewhat outdated rooms.
Amenities
8.99
Amenities were adequate with positive feedback on the breakfast.
Value for Money
9.02
Guests felt they received good value, especially regarding the breakfast.
Food and Beverage
9.48
The food quality received high praise, particularly the breakfast.
Overall Experience
9.53
Overall, guests had a very positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:31

Property Description

Luxurious Amenities
Featuring a sauna and a Turkish bath, Novelty Suites offers a pampering experience for guests looking to unwind and relax during their stay. The chic décor of the rooms coupled with free WiFi ensures a comfortable and stylish environment for all visitors.

Comfort and Convenience
The air-conditioned rooms at Novelty Suites are designed with tasteful warm hues, providing a cozy and inviting atmosphere. With cable TV, seating areas with sofa beds, and kitchen facilities in the suites, guests can enjoy the perfect blend of comfort and convenience.

Culinary Delights
Start your day right with an American breakfast served daily at Novelty Suites, complemented by world-famous Colombian coffee. Indulge in international cuisine in the restaurant with contemporary décor, offering a delightful dining experience for guests.

Experience luxury, comfort, and culinary delights at Novelty Suites Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo identification and credit card upon check-in. The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that guests under age must present a documentation proving parenthood or, if traveling without relatives, a permission signed by their parents.

From January 1, 2023, the collection of 19% VAT on tourist services begins again, however, a VAT exemption can be applied to Nonresidents in Colombia who comply with the provisions of Decree 297 of 2016 , demonstrating with your physical Passport that they have the valid Entry and Permanence Permit stamp: PT or valid temporary Visa with tourist Visa stamp (V), otherwise we cannot make the exemption.
Note: advance charges will always be made before VAT, in the cases of people who are NOT exempt, they must pay the value corresponding to VAT at the time of check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JMC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1936 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.99
Value for Money: 9.02
Food and Beverage: 9.48
Overall Experience: 9.53
C
Cyril • solo_traveller • fr
8
2026-02-13 • via Nuitee
D
donatella • solo_traveller • it
8
2026-02-13 • via Nuitee
F
Francesca Madia • extended_group • it
8
It was amazing, Glad to have chosen this hotel for our stay.
Pros:

Breakfast provided a good variety of food. The open kitchen was fantastic.
Location was very central, amazing spot.
The rooms were spacious enough, although I know I was assigned twice the smallest room available on the floor.

Cons:

The rooms I was assigned were the smallest on the floor. Both times.

2026-02-13 • via Nuitee
C
Chapple • solo_traveller • us
10
It was a great stay, I look forward to returning again
Pros:

My 2nd time staying and the staff was very helpful

Cons:

There was nothing that I didn’t like

2026-02-13 • via Nuitee
M
Marco • couple • it
8
Pros:

Staff, posizione, pulizia, colazione.

Cons:

Camere scarsamente insonorizzate verso esterno ed interno.

2026-02-12 • via Nuitee
R
Rafael • family_with_children • cr
8
2026-02-11 • via Nuitee
D
donatella • solo_traveller • it
8
Ottimo albergo
Pros:

Buona posizione, camere abbastanza spaziose, colazione veramente ottima, con vasta scelta e di qualità, personale gentilissimo e disponibile

Cons:

Il coprimaterasso in plastica, anche se sottile si sente sotto il lenzuolo e non è una sensazione piacevole

2026-02-10 • via Nuitee
N
nasery • family_with_children • us
10
Enjoyed overall
Pros:

Breakfast
Location

Cons:

Serving coffee. Not convenient to wait to get coffee.
Other issue coffee isn’t hot one would want.

2026-01-31 • via Nuitee
D
Daniell Durande • solo_traveller • co
10
2026-01-31 • via Nuitee
D
Debora • family_with_children • cl
10
Muy buen nivel
Pros:

Muy cómodo, acogedor, personal muy amable, desayuno variado y rico. Las habitaciones son muy cómodas y limpias. Está a media cuadra de Andrés Carnes de Res, de 2 centros comerciales, cafeterías, farmacia y librería. Puedes ir caminando al Parque del Poblado. Excelente lugar!

Cons:

Nada.

2026-01-31 • via Nuitee
F
Felipe • family_with_children • co
10
Pros:

Desayuno realmente muy bueno, el calentado muy muy rico. Hemos estado varias veces no sabíamos el paso exclusivo para ir al centro comercial Oviedo, pero facilita mucho. La atención para guardar maletas y sobre todo subirlas porque estábamos pro fuera.

2026-01-30 • via Nuitee
J
Juan Manuel • family_with_children • co
9
Muy bueno
Pros:

Muy buena ubicación y buen servicio

2026-01-28 • via Nuitee
J
JUAN CARLOS • extended_group • co
10
2026-01-27 • via Nuitee
G
Gaspar • extended_group • pa
10
Excelente
Pros:

La ubicación excelente, cerca de muchas cosas en el barrio el poblado, buenos desayunos, camas muy cómodas, la atención del personal.

2026-01-27 • via Nuitee
E
Enrique Gerardo • couple • co
8
2026-01-27 • via Nuitee
P
patricia • family_with_children • ec
10
Excelente todo
Pros:

La ubicación excelente cerca de dos grandes centros comerciales y un supermercado 24/7

Cons:

Todo estuvo excelente

2026-01-26 • via Nuitee
G
Ghada • couple • us
8
Highly recommend this location
Pros:

Location and cleanliness was great. Staff are friendly and helpful.

2026-01-25 • via Nuitee
A
Agnieszka • family_with_children • pl
10
2026-01-25 • via Nuitee
P
Pascal • family_with_children • cl
8
Grata estadía
Pros:

El personal muy amable, buena comunicación y atención a cualquier requerimiento. Destaco el aire acondicionado que funcionaba muy bien.

Cons:

El bar del piso 15 funciona sólo hasta las 21:30 hrs. Es un horario muy acotado. Debería operar las las 24 o más.
La comida a veces llegó fría en el piso 15 y muy lento el servicio.
Deben cuidar la presencia de insectos en el desayuno (moscas). En 2 oportunidades vi eso y creo que el personal debe estar más atento a este tipo de situaciones.

2026-01-25 • via Nuitee
J
James • solo_traveller • co
10
2026-01-24 • via Nuitee