Novelty Suites Hotel - Oviedo Mall

Hotels
9.2 (1999 reviews)
Calle 4 sur # 43A - 109 , Medellín , co

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Issues with cleanliness
Inconsistent internet

Categories

Cleanliness
8.53
Some guests noted issues with towels and cleanliness.
Service
10
The staff was consistently described as friendly and attentive.
Location
9.5
Many reviews praised the hotel's perfect location.
Room Quality
8.54
Generally comfortable, but some noted small and somewhat outdated rooms.
Amenities
8.99
Amenities were adequate with positive feedback on the breakfast.
Value for Money
9.02
Guests felt they received good value, especially regarding the breakfast.
Food and Beverage
9.48
The food quality received high praise, particularly the breakfast.
Overall Experience
9.53
Overall, guests had a very positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:31

Property Description

Luxurious Amenities
Featuring a sauna and a Turkish bath, Novelty Suites offers a pampering experience for guests looking to unwind and relax during their stay. The chic décor of the rooms coupled with free WiFi ensures a comfortable and stylish environment for all visitors.

Comfort and Convenience
The air-conditioned rooms at Novelty Suites are designed with tasteful warm hues, providing a cozy and inviting atmosphere. With cable TV, seating areas with sofa beds, and kitchen facilities in the suites, guests can enjoy the perfect blend of comfort and convenience.

Culinary Delights
Start your day right with an American breakfast served daily at Novelty Suites, complemented by world-famous Colombian coffee. Indulge in international cuisine in the restaurant with contemporary décor, offering a delightful dining experience for guests.

Experience luxury, comfort, and culinary delights at Novelty Suites Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo identification and credit card upon check-in. The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that guests under age must present a documentation proving parenthood or, if traveling without relatives, a permission signed by their parents.

From January 1, 2023, the collection of 19% VAT on tourist services begins again, however, a VAT exemption can be applied to Nonresidents in Colombia who comply with the provisions of Decree 297 of 2016 , demonstrating with your physical Passport that they have the valid Entry and Permanence Permit stamp: PT or valid temporary Visa with tourist Visa stamp (V), otherwise we cannot make the exemption.
Note: advance charges will always be made before VAT, in the cases of people who are NOT exempt, they must pay the value corresponding to VAT at the time of check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JMC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1999 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.99
Value for Money: 9.02
Food and Beverage: 9.48
Overall Experience: 9.53
E
EDNA MARGARITA CABRERA BAUTISTA • family_with_children • co
10
Excelente todo.
Pros:

Excelente la atención del personal, los desayunos increibles, variedad en los productos y excelente calidad. Gracias por todo. Bendiciones.

2026-05-07 • via Nuitee
E
Ely • family_with_children • ve
9
2026-05-06 • via Nuitee
G
Garcés Alvarez • couple • es
10
Wonderful
Pros:

Close to everything

2026-05-04 • via Nuitee
E
Edgar • couple • pa
10
Pros:

Atención del personal, limpieza,ubicación el desayuno
La verdad calidad precio
Excelentes

2026-05-04 • via Nuitee
M
Monica • extended_group • co
10
2026-05-01 • via Nuitee
A
Angel • couple • pr
8
2026-05-01 • via Nuitee
S
Shihang • couple • cn
9
2026-04-28 • via Nuitee
M
McArthur • couple • us
10
Pros:

Todo estaban perfecto!!
Es un hotel hermoso y el servicio es excelente!!

2026-04-23 • via Nuitee
J
Jorge Andres • extended_group • co
10
Muy cómodo
Pros:

La ubicación es muy cómoda

2026-04-23 • via Nuitee
G
Gustavo • solo_traveller • co
9
2026-04-23 • via Nuitee
E
Edgar • couple • pa
9
Pros:

Bien

2026-04-21 • via Nuitee
J
Juan Carlos • solo_traveller • co
8
Perfecto de trabajo o vacaciones, ubicación perfecta si quieres opciones y tranquilidad
Pros:

Ubicación y aseo

2026-04-21 • via Nuitee
J
Jorge • solo_traveller • pa
9
Pros:

Ubicación

Cons:

Un día no se realizó la limpieza del cuarto

2026-04-19 • via Nuitee
E
Eduardo • solo_traveller • br
1
2026-04-18 • via Nuitee
A
Annoesma • couple • sr
7
Was voor derest naar wens.
Pros:

De kamer voldeed zoals verwacht. Alleen 1 keer was het niet op tijd schoongemaakt. Vuile Baddoeken hadden ze weggebracht, geen andere schone gezet en die dag was de kamer niet schoongemaakt toen we terugwaren.

Cons:

Het personeel van het restaurant spreekt slecht tot geen engels, waardoor het moeizaam ging met eten bestellen (room service).
Wat wel fijn was dat de Manager het goed heeft gemaakt met een fruitschaal en een voucher van 150.000 pesos. Dat hebben we gewaardeerd.

2026-04-14 • via Nuitee
N
Natalie • solo_traveller • jm
10
A wonderful stay
Pros:

Staff very friendly.Bellhop John especiallu has hood customer service.I got the roo. I paid for with all its amenities. Breakfast was varied and good.

Cons:

Sauna small.heat was not properly disperse. On floor where sauna is was dark,which was stranhe as bar although was not in use was there.
Mini bar not being apart of room cost.

2026-04-13 • via Nuitee
A
ANDREA • solo_traveller • co
10
2026-04-12 • via Nuitee
• couple • bq
8
2026-04-10 • via Nuitee
C
Carmen Lucia • couple • co
10
Relax y disfrute!
Pros:

La amabilidad del personal.

Cons:

Necesitamos otro aparato para colocar la segunda maleta, un poco más de agua de cortesía y sería bueno tener un espejo de cuerpo entero.

2026-04-08 • via Nuitee
M
Marcel • solo_traveller • br
8
Muito boa
Pros:

Localizaçao

Cons:

Restaurante fecha as 19:30 para o jantar

2026-04-08 • via Nuitee