Novelty Suites Hotel - Oviedo Mall

Hotels
9.2 (1963 reviews)
Calle 4 sur # 43A - 109 , Medellín , co

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Issues with cleanliness
Inconsistent internet

Categories

Cleanliness
8.53
Some guests noted issues with towels and cleanliness.
Service
10
The staff was consistently described as friendly and attentive.
Location
9.5
Many reviews praised the hotel's perfect location.
Room Quality
8.54
Generally comfortable, but some noted small and somewhat outdated rooms.
Amenities
8.99
Amenities were adequate with positive feedback on the breakfast.
Value for Money
9.02
Guests felt they received good value, especially regarding the breakfast.
Food and Beverage
9.48
The food quality received high praise, particularly the breakfast.
Overall Experience
9.53
Overall, guests had a very positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:31

Property Description

Luxurious Amenities
Featuring a sauna and a Turkish bath, Novelty Suites offers a pampering experience for guests looking to unwind and relax during their stay. The chic décor of the rooms coupled with free WiFi ensures a comfortable and stylish environment for all visitors.

Comfort and Convenience
The air-conditioned rooms at Novelty Suites are designed with tasteful warm hues, providing a cozy and inviting atmosphere. With cable TV, seating areas with sofa beds, and kitchen facilities in the suites, guests can enjoy the perfect blend of comfort and convenience.

Culinary Delights
Start your day right with an American breakfast served daily at Novelty Suites, complemented by world-famous Colombian coffee. Indulge in international cuisine in the restaurant with contemporary décor, offering a delightful dining experience for guests.

Experience luxury, comfort, and culinary delights at Novelty Suites Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo identification and credit card upon check-in. The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that guests under age must present a documentation proving parenthood or, if traveling without relatives, a permission signed by their parents.

From January 1, 2023, the collection of 19% VAT on tourist services begins again, however, a VAT exemption can be applied to Nonresidents in Colombia who comply with the provisions of Decree 297 of 2016 , demonstrating with your physical Passport that they have the valid Entry and Permanence Permit stamp: PT or valid temporary Visa with tourist Visa stamp (V), otherwise we cannot make the exemption.
Note: advance charges will always be made before VAT, in the cases of people who are NOT exempt, they must pay the value corresponding to VAT at the time of check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JMC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1963 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.99
Value for Money: 9.02
Food and Beverage: 9.48
Overall Experience: 9.53
N
Nathaniela family_with_children bq
9
Pros:

Suite, bed, shower, kitchenette, included breakfast, overall restaurant, location

Cons:

Airconditioning was a little loud

2026-03-14 via Nuitee
D
Daniel solo_traveller us
10
Pros:

Great front Desk staff. Always ready to assist. Very good breakfast buffet. Good location. Comfortable bed.

Cons:

Nothing.

2026-03-14 via Nuitee
P
Proaño solo_traveller ec
10
Pros:

Espacio de habitación, comodidad de cama y almohadas y ubicación

2026-03-14 via Nuitee
J
Javier solo_traveller co
9
Pros:

Comodidad, desayuno, ubicación

Cons:

Podrían dejas mar de una toalla en el baño.

2026-03-13 via Nuitee
A
Atish extended_group in
10
2026-03-13 via Nuitee
C
CESAR solo_traveller co
9
COMODA, SEGURA Y CONFORTABLE
Pros:

EXCELENTE HABITACION

2026-03-11 via Nuitee
E
Elliot solo_traveller us
10
The room was very nice. The service and the Staff was super.
Pros:

Excellent location

Cons:

Need more variety on the breakfast menu

2026-03-10 via Nuitee
D
donatella solo_traveller it
8
2026-03-09 via Nuitee
J
Johan Mauricio family_with_children co
10
2026-03-09 via Nuitee
M
Marco couple it
9
Pros:

Colazione a buffet abbondante e di ottima qualitá. Posizione ottima, zona tranquilla e scevra da pericoli. Silenzio in camera più che buono.

2026-03-08 via Nuitee
E
Elmer couple bq
8
2026-03-07 via Nuitee
A
Aazcbck extended_group it
10
2026-03-05 via Nuitee
L
Luz De Alba couple aw
10
Vacaciones en Medallo
Pros:

Todo estubo super bien,la ubicacion,el personal muy amables.Gracias.

2026-03-02 via Nuitee
B
Benardette extended_group ve
10
Muy bueno ❤️❤️
Pros:

Excelente

2026-02-28 via Nuitee
A
Andres solo_traveller co
10
2026-02-28 via Nuitee
A
Alexandra solo_traveller co
10
Pros:

La vista desde el Gym

2026-02-28 via Nuitee
G
GLADYS family_with_children ec
10
Muy bien
Pros:

La ubicación, la suite amplia y cómoda, los desayunos

Cons:

Muy pocas distracciónes, la entrada está un poco deteriorada

2026-02-25 via Nuitee
N
Néstor solo_traveller cl
10
Estancia muy confortable...Lo recomiendo a ojos cerrados
Pros:

Era mi segunda vez en ese hotel y no me defraudó...Mi habitación era un verdadero apartamento, con dormitorio y un living-comedor-separados por una puerta. Muchísimo espacio y confort. Desayuno, ubicación y room service excelentes. Al quedar a una cuadra de Avenida El Poblado es un lugar muy tranquilo, pero al mismo tiempo es un excelente punto de partida para cualquier destino en la ciudad. Me movilicé usando a diario un muy eficiente servicio de Uber.

Cons:

Me gustó TODO

2026-02-25 via Nuitee
K
Kemel solo_traveller bo
10
2026-02-23 via Nuitee
J
JAVIER family_with_children pa
8
Un buen sitio para estar en Medellín, cerca de todo, desayuno variado y cómodas habitaciones.
Pros:

La ubicación y sus instalaciones.

Cons:

Deben mejorar el equipamiento del gimnasio. Respecto a los tour que se coordinan, deben utilizar empresas con personal serio y profesional, así como también, transportes en buen estado.

2026-02-22 via Nuitee