Novelty Suites Hotel - Oviedo Mall

Hotels
9.2 (2040 reviews)
Calle 4 sur # 43A - 109 , Medellín , co

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Issues with cleanliness
Inconsistent internet

Categories

Cleanliness
8.53
Some guests noted issues with towels and cleanliness.
Service
10
The staff was consistently described as friendly and attentive.
Location
9.5
Many reviews praised the hotel's perfect location.
Room Quality
8.54
Generally comfortable, but some noted small and somewhat outdated rooms.
Amenities
8.99
Amenities were adequate with positive feedback on the breakfast.
Value for Money
9.02
Guests felt they received good value, especially regarding the breakfast.
Food and Beverage
9.48
The food quality received high praise, particularly the breakfast.
Overall Experience
9.53
Overall, guests had a very positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:31

Property Description

Luxurious Amenities
Featuring a sauna and a Turkish bath, Novelty Suites offers a pampering experience for guests looking to unwind and relax during their stay. The chic décor of the rooms coupled with free WiFi ensures a comfortable and stylish environment for all visitors.

Comfort and Convenience
The air-conditioned rooms at Novelty Suites are designed with tasteful warm hues, providing a cozy and inviting atmosphere. With cable TV, seating areas with sofa beds, and kitchen facilities in the suites, guests can enjoy the perfect blend of comfort and convenience.

Culinary Delights
Start your day right with an American breakfast served daily at Novelty Suites, complemented by world-famous Colombian coffee. Indulge in international cuisine in the restaurant with contemporary décor, offering a delightful dining experience for guests.

Experience luxury, comfort, and culinary delights at Novelty Suites Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo identification and credit card upon check-in. The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that guests under age must present a documentation proving parenthood or, if traveling without relatives, a permission signed by their parents.

From January 1, 2023, the collection of 19% VAT on tourist services begins again, however, a VAT exemption can be applied to Nonresidents in Colombia who comply with the provisions of Decree 297 of 2016 , demonstrating with your physical Passport that they have the valid Entry and Permanence Permit stamp: PT or valid temporary Visa with tourist Visa stamp (V), otherwise we cannot make the exemption.
Note: advance charges will always be made before VAT, in the cases of people who are NOT exempt, they must pay the value corresponding to VAT at the time of check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JMC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 2040 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.99
Value for Money: 9.02
Food and Beverage: 9.48
Overall Experience: 9.53
C
Clarisca solo_traveller aw
9
Excellent
Pros:

Is clean and the location is awesome

Cons:

I like everything

2026-06-27 via Nuitee
E
Emory couple us
9
Comfortable and climate controlled. The food was amazing and the staff is exceptional.
Pros:

I’ve stayed here six or eight times. Every time has been pleasant and clean.

Cons:

Clean and consistent

2026-06-25 via Nuitee
S
Sánchez solo_traveller es
10
Cons:

El aire acondicionado estaba muy alto y no había manera de regularlo o quitarlo

2026-06-25 via Nuitee
M
Matilde solo_traveller pt
9
Pros:

The rooms were big and the bed very comfortable, the breakfast had a nice variety and on demand egg cooking.

Cons:

The internet does not work consistently well.

2026-06-24 via Nuitee
C
Carlos Andres couple co
8
Excelente ubicación
Pros:

Excelente ubicación. Enfrío bastante el aire. Amplia la habitación.

Cons:

Te bañas o te duchas con agua extrema fría o caliente porque no se puede regular para ambas. Baja presión del agua al bañarte.

2026-06-23 via Nuitee
N
Nora family_with_children pr
10
Comodidad y elegancia
Pros:

Súper

2026-06-23 via Nuitee
J
Jorge couple co
9
Buena y acogedora.
Pros:

El menú de los desayunos muy buenos. Ubicación Excelente. Habitaciones cómodas.

2026-06-21 via Nuitee
G
Gricel solo_traveller co
9
2026-06-19 via Nuitee
P
PAULO solo_traveller co
9
Muy agradable y confortable
Pros:

Excelente el espacio de la habitación y muy rico y variado el desayuno

Cons:

Todo muy bien

2026-06-19 via Nuitee
R
Rene couple co
10
2026-06-17 via Nuitee
I
Indira couple us
7
2026-06-15 via Nuitee
O
Orlando A. family_with_children co
8
Se cumplio con nuestro objetivo de visitar a la familia.
Pros:

La Habitación bien de tamaño, especial para un fin de semana, Los desayunos tipo bufet bien presentado todo, y lo mejor la ubicación muy cerca a todo, en la ciudad, y tener un mall al lado lo potencializa aún más, muy bien.

Cons:

lo que no me gusto fue el ofrecimiento del transporte gratis entre aeropuerto y hotel, no se pudo no se logro. Mal que Booking ofrezca lo que no va a cumplir

2026-06-12 via Nuitee
R
Rosanna solo_traveller pr
10
2026-06-12 via Nuitee
H
Herbertus John couple cw
9
Voor herhaling vatbaar
Pros:

Ligging, fijne kamer en personeel. Prima ontbijt

Cons:

Geen theedoeken bij kitchenette

2026-06-11 via Nuitee
H
Hernandez solo_traveller co
8
Pros:

Ubicación

Cons:

Las habitaciones no tienen ventanas insonorizadas y se eschucha mucho ruido en la noche

2026-06-09 via Nuitee
M
Michelle solo_traveller cl
9
2026-06-09 via Nuitee
A
Annouschka couple cw
10
Amazing as ussual!
Pros:

The staff, the rooms, the breakfasst
Everything!

Cons:

That we had to leave

2026-06-08 via Nuitee
N
Nemr couple ca
10
I would go back to the same hotel for twice the price,it was an incredible value !
Pros:

Convenient,comfortable,friendly and a host of amenities! The 24 hour room service and complimentary daily breakfast !

Cons:

Everything was great !

2026-06-08 via Nuitee
M
MIGDALIA couple cw
9
Peaceful and centric
Pros:

The centric position, the breakfast option, the service of staff. The upgraded aircondition and the cleanliness.

Cons:

I missed the ramp for luggage, you need climb stairs and carry luggage

2026-06-07 via Nuitee
F
Federico Emilio couple do
9
Buena Ubicación
Pros:

Ubicación

Cons:

Horario muy temprano de retirar el Desayuno

2026-06-05 via Nuitee