Hotel Poblado Plaza

Hotels
9.2 (269 reviews)
Carrera 43 A No 4 Sur-75 , Medellín , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and helpful staff
Great location
Comfortable rooms
Good amenities
Cons:
Issues with billing
Some complaints about mattress quality

Categories

Cleanliness
9.14
Guests frequently mention the hotel being very clean and well-maintained.
Service
9.41
Staff is consistently described as friendly, helpful, and attentive.
Location
9.65
The hotel is well-situated in a safe area, close to various amenities.
Room Quality
9.1
Rooms are noted to be comfortable and well-equipped.
Amenities
9.13
Amenities like breakfast and room service are highlighted positively.
Value for Money
8.89
Overall perceived as offering good value, despite some complaints.
Food and Beverage
8.83
Breakfast and dining options are praised, although there was one pricing complaint.
Overall Experience
9.41
Overall impression is highly favorable, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:22

Property Description

Luxurious Room Amenities
Hotel Poblado Plaza offers rooms with top-notch amenities including air conditioning, cable TV, and free Wi-Fi. Some rooms even feature spacious seating areas with a cozy sofa for ultimate relaxation.

Delicious Dining Options
Guests can indulge in a daily breakfast spread featuring fresh seasonal fruits, yogurts, and granola. For other meals, the on-site restaurant and café serve up delectable regional cuisine and classic cocktails for a memorable dining experience.

Convenient Location and Services
Conveniently located just a 10-minute drive from Olaya Herrera Airport and situated opposite Oviedo Mall, Plaza Poblado provides easy access to transportation. Guests can take advantage of free parking on-site and arrange for an airport shuttle service through the helpful concierge.

Book your stay at Hotel Poblado Plaza now for a luxurious and convenient experience!

Important information:

Guests checking in with minors (under 18 years of age) must present an identity document and proof of parenthood or authenticated parental permission.
Failure to present proper documentation will result in the hotel reserving the right of admission.
Guests will be required to show a valid ID and credit card upon check-in.

Please note that all special requests are subject to availability and may incur additional charges.
Please inform Hotel Poblado Plaza in advance of your expected arrival time. To do so, please use the special requests section when booking or contact the property directly. Contact information is included in the booking confirmation.

In accordance with government guidelines to minimize the spread of the coronavirus (COVID-19), this property may request additional documentation from guests to verify their identity, travel itinerary and other relevant information while these guidelines are in effect.

Please note that only guests residing abroad, who have been in the country for less than 90 days and are in possession of a TP-11 or 5 temporary visa or PTP-5 temporary stay permit are exempt from paying the 19% VAT for the duration of their stay. This will be validated by requesting the identity card or passport at the time of check-in.

The 19% VAT tax is not automatically included in the total amount of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for COP 90,000 per person per night when using an existing bed.
    Children from 3 years old to 10 years old stay for COP 90,000 per person per night when using an available extra bed.
    People 11 years old and over stay for COP 180,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 269 reviews
Cleanliness: 9.14
Service: 9.41
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.89
Food and Beverage: 8.83
Overall Experience: 9.41
G
gabriel • solo_traveller • co
8
2026-02-13 • via Nuitee
A
Angelo • extended_group • it
10
Eccellente e indimenticabile
Pros:

Tutto

Cons:

Niente

2026-02-13 • via Nuitee
N
natya • couple • pr
10
2026-02-12 • via Nuitee
F
Fanny • couple • fr
8
Enjoyable stay overall and room for improvement
Pros:

Very spacious room full of storage, comfortable beds, clean, nice view of the city and very quiet. Breakfast was excellent to Colombian standards. The location is quite safe at night. We were walking to the centre of Poblado without an issue. Restaurants and shopping mall really close by.

Cons:

The mini fridge was not cleaned out and had leftover food and drinks from the previous guests. Makes us wonder what else has not been cleaned from the previous guests…
While the soundproofing with the outside is great, we can hear everything from the rooms next door.
The bathroom could definitely use some renovation. It feels quite outdated compared to the modern design of the hotel lobby.
A bit far from either metro stations (20min walk).

2026-02-08 • via Nuitee
L
luis • couple • us
10
Staff and Location makes this hotel the perfect place for your stay in Medellin.
Pros:

Wonderful location; convenient, walkable, and close to great restaurants and shops. The hotel is very comfortable, and the rooms are generously sized (could use more lighting, but not a big issue). Breakfast is delicious, with a wide variety of options to suit every taste. What truly makes this hotel special is the staff; everyone goes out of their way to make your stay feel personal and memorable, creating a genuinely warm and welcoming atmosphere.

2026-01-27 • via Nuitee
A
angeline • couple • co
10
2026-01-26 • via Nuitee
F
Fabiana • family_with_children • co
9
2026-01-26 • via Nuitee
P
Paul • couple • ec
8
Muy agradable
Pros:

La buena atención

Cons:

No tienen actualizado la ubicación andábamos perdidos igual su foto de whatsap no coincidía con lo que es ahora el hotel nadie nos podía ayudar

2026-01-26 • via Nuitee
E
Esperanza • couple • pa
9
Muy cómodo y agradable
Pros:

La parte del restaurante aseado

Cons:

N/A

2026-01-26 • via Nuitee
D
Darielys • solo_traveller • do
10
2026-01-25 • via Nuitee
D
Dorjan • couple • us
10
2026-01-20 • via Nuitee
G
Guiomar • solo_traveller • co
7
buena
Pros:

el servicio y amabilidad del personal

Cons:

el ruido en la habitacion como de una motobomba de agua a las 5 am

2026-01-19 • via Nuitee
H
Howard • solo_traveller • us
8
Solid for the price
Pros:

Very good

Cons:

Need a new mattress on the bed

2026-01-19 • via Nuitee
D
Dario Alberto • solo_traveller • co
9
Es un muy buen lugar para hospedarse en Medellin
Pros:

La ubicación y la atención son excelentes.

Cons:

No hay pantuflas ni batas de baño en las habitaciones.

2026-01-18 • via Nuitee
A
alejpira • couple • co
8
buen sitio para ir en medellin
Pros:

el desayuno muy bueno, típico de la region. la gente muy amable, típica de la region.

Cons:

na

2026-01-14 • via Nuitee
D
Damian • family_with_children • us
10
Pros:

This was the fourth consecutive year of visiting Medellín and staying at this hotel. It has always been a memorable visit and stay and this time was no different. I would particularly like to appreciate the housekeeping staff and in particular the supervisor Norfalia Herrera for her dedication and diligent work. The room service and kitchen staff also did a marvelous job every time I placed an order.

2026-01-14 • via Nuitee
F
Francisco • couple • co
9
2026-01-13 • via Nuitee
F
Federico • couple • co
10
Nice, clean and great client service
Pros:

The food and drinks were really good.

Cons:

Everything was great

2026-01-13 • via Nuitee
H
Hamilton • couple • us
7
2026-01-11 • via Nuitee
M
MARGARITA MARIA • couple • co
10
Delicioso y excelente todo!!
Pros:

La cama. El desayuno.

Cons:

Nada

2026-01-10 • via Nuitee