Hotel Rubinstein

Hotels
9 (1709 reviews)
ul. Szeroka 12 , Kraków , pl

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Room renovation needed
Cleanliness minor issues
Breakfast could improve

Categories

Cleanliness
8.33
Some reviews noted cleanliness issues, though overall the rooms were generally clean.
Service
9.8
Staff was consistently mentioned as helpful and friendly, enhancing the experience.
Location
9.84
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8.29
Some rooms needed renovation, though many found the rooms comfortable.
Amenities
8.82
Amenities were decent, with few comments on missing items but overall satisfactory.
Value for Money
9.28
Good value noted, particularly for the quality of service and location.
Food and Beverage
8.33
Breakfast was noted as subpar by some guests, though many enjoyed other meals.
Overall Experience
9.3
Generally a highly positive experience with an intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:51

Property Description

Historic Charm and Modern Comforts
Hotel Rubinstein, a 15th-century gem in Kraków's Kazimierz District, seamlessly blends historic charm with modern comforts. The rooms and apartments, featuring air conditioning, boast a mix of old-world wooden ceilings and 17th-18th century beams.

Luxurious Amenities
Indulge in the flat-screen TV, minibar, and safe in every room. Start your day with a delicious buffet breakfast at the Rubinstein Restaurant, known for its international cuisine. Unwind in the sauna after a day of exploring, with 24-hour staff ready to assist with any needs.

Prime Location
Situated near the Old Synagogue and a short walk from the Wawel Royal Castle, Rubinstein Hotel offers the perfect base to explore Kraków's historic treasures. Book now for an unforgettable stay!

Important information:

Please note that children accompanied with adults need to provide a valid ID/government-issued ID/passport/student ID at check-in and identify his/her relationship with the adults at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 12 years old and over stay for 120 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs PLN 100 per day.

Location

Guest Reviews

9
Based on 1709 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
B
bertrand • solo_traveller • fr
9
Pros:

Excellent emplacement. Boutique hôtel plein de charme, très bien organisé. Personnel charmant et serviable. Très bon petit-déjeuner et très bon restaurant. Chambre spacieuse, calme.

Cons:

Une douche séparée serait bienvenue.

2026-06-20 • via Nuitee
K
Krzysztof • solo_traveller • pl
9
2026-06-19 • via Nuitee
R
Radosław • couple • pl
10
2026-06-19 • via Nuitee
B
BARBARA • extended_group • it
10
2026-06-18 • via Nuitee
A
ALYMALCH • family_with_children • us
1
2026-06-17 • via Nuitee
V
Vibeke • solo_traveller • no
10
Pros:

The hotel had several restaurants, good food, and a bar on the roof with great views of Krakow. I loved my room, cosy, elegant and very well equipped. The staff was very helpful. I loved the location, i could walk everywhere, to all the sights, and old town. I enjoyed walking around in the neighbourhood, visited many the coffee shops, restaurants and the lively marked.

Cons:

I loved everything ... would love to go back soon! I traveled alone, I am a woman 70+ I felt safe in Krakow, and the Rubinstein hotel is a gem.

2026-06-17 • via Nuitee
M
Mercedes • solo_traveller • es
10
2026-06-17 • via Nuitee
D
Dorota • solo_traveller • pl
9
Pros:

Cisza. Kosmetyki do pielęgnacji.

Cons:

Zepsute drzwi w kabinie prysznicowej. Zbyt mała łazienka. Zaplamiona firanka. Zakurzona listwa zasilająca.

2026-06-17 • via Nuitee
Y
yakov • family_with_children • il
10
מווושלם
Pros:

קיבלנו חדר גדול ויפה ונקי
אוירה חמה ונעימה
מיקום מצויין בסמיכות לאתרים היהודים

Cons:

בידה בשרותים

2026-06-16 • via Nuitee
D
Dzmitry • solo_traveller • lt
9
2026-06-15 • via Nuitee
F
Francine • solo_traveller • us
10
Comfortable stay in a great location
Pros:

Great location. Easy access to sites. The room was comfortable and that amenities were great. I highly recommend this hotel

2026-06-14 • via Nuitee
A
Adam • solo_traveller • pl
10
2026-06-14 • via Nuitee
A
Apfelbaum • couple • be
8
2026-06-13 • via Nuitee
S
Shiromane • solo_traveller • de
10
Pros:

Hübsches Hotel mit freundlichem Personal. Saubere Zimmer, ruhig mit guter Ausstattung.

Cons:

Kleines Problem, in unserem Zimmer war es nicht möglich, den Fernseher zu nutzen. Er ließ sich nicht mit Handy oder Tablett verbinden. Bei schlechtem Wetter wär das besser, da ein Senderempfang auch nur sehr leidlich war. Er passte aber ins Zimmer.

2026-06-13 • via Nuitee
T
Tim • solo_traveller • gb
10
About as Good as You Get
Pros:

Great location and extra cost for huge room well worthwhile. Staff welcoming and helpful, facilities and restaurant v good. My favorite stay on a cross-Europe train trek.

2026-06-11 • via Nuitee
M
markcP8855ZD • Couples
10
Rubinstein Hotel is for you
Pros:

Excellent location, helpful staff, and fine accommodations. Recommended!

2026-06-10 • via Tripadvisor
S
SILVANO • solo_traveller • it
9
Hotel favoloso in pieno Centro, colazione stupenda! Personale gentile!!
Pros:

Pulito caratteristico in pieno Centro! Bello!!

Cons:

Nel bagno si sentivano I vicini.

2026-06-09 • via Nuitee
B
Bianca • solo_traveller • gb
7
Pros:

It's a quaint place, located in a very nice little square. They have good food.

Cons:

I found most of the staff quite rude.

2026-06-07 • via Nuitee
J
Justyna • couple • pl
10
2026-06-07 • via Nuitee
C
Christel • solo_traveller • se
8
Pros:

Miljön, frukosten, sängen, utsikten i skybaren, servicen, lugnet.

Cons:

Att frukosten var lite dyr

2026-06-07 • via Nuitee