Hotel Rubinstein

Hotels
9 (1605 reviews)
ul. Szeroka 12 , Kraków , pl

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Room renovation needed
Cleanliness minor issues
Breakfast could improve

Categories

Cleanliness
8.33
Some reviews noted cleanliness issues, though overall the rooms were generally clean.
Service
9.8
Staff was consistently mentioned as helpful and friendly, enhancing the experience.
Location
9.84
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8.29
Some rooms needed renovation, though many found the rooms comfortable.
Amenities
8.82
Amenities were decent, with few comments on missing items but overall satisfactory.
Value for Money
9.28
Good value noted, particularly for the quality of service and location.
Food and Beverage
8.33
Breakfast was noted as subpar by some guests, though many enjoyed other meals.
Overall Experience
9.3
Generally a highly positive experience with an intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:51

Property Description

Historic Charm and Modern Comforts
Hotel Rubinstein, a 15th-century gem in Kraków's Kazimierz District, seamlessly blends historic charm with modern comforts. The rooms and apartments, featuring air conditioning, boast a mix of old-world wooden ceilings and 17th-18th century beams.

Luxurious Amenities
Indulge in the flat-screen TV, minibar, and safe in every room. Start your day with a delicious buffet breakfast at the Rubinstein Restaurant, known for its international cuisine. Unwind in the sauna after a day of exploring, with 24-hour staff ready to assist with any needs.

Prime Location
Situated near the Old Synagogue and a short walk from the Wawel Royal Castle, Rubinstein Hotel offers the perfect base to explore Kraków's historic treasures. Book now for an unforgettable stay!

Important information:

Please note that children accompanied with adults need to provide a valid ID/government-issued ID/passport/student ID at check-in and identify his/her relationship with the adults at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 12 years old and over stay for 120 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs PLN 100 per day.

Location

Guest Reviews

9
Based on 1605 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
S
Stefan • couple • de
9
Pros:

Sehr schönes Hotel mit angenehmer Atmosphäre. Großzügiges Zimmer. Das Personal war immer zur Stelle und hilfsbereit. Die Bar auf dem Dach war ein Highlight.

2026-04-11 • via Nuitee
A
Andrzej • couple • pl
7
2026-04-11 • via Nuitee
J
Jackie • couple • gb
10
One of the best City breaks we have been, after a long day out we were so happy to go back to this amazing hotel.
Pros:

Loved the decor. Absolutely spotlessly clean. Staff were amazing. Loved the location

Cons:

There wasn’t anything I disliked

2026-04-10 • via Nuitee
E
Elisabeth • family_with_children • de
7
Pros:

Die Lage des Hotels und die Atmosphäre

Cons:

Im. Zimmer ziemliche Geräuschbelästigung am frühen Morgen durch Straßenbahn und Küche. In Zimmer 205.
Auch Küchengerüche.

2026-04-09 • via Nuitee
M
Magdalena • family_with_children • pl
7
Pros:

Hotel bardzo czysty, położenie genialne

Cons:

śniadanie pozostawia dużo do życzenia... Marna jakoś jak na tego typu hotel. Polecam hotel, nie polecam gastronomii

2026-04-09 • via Nuitee
U
U7123BZmikeb • Friends getaway • Brayton, Selby District, North Yorkshire, England
10
A nice surprise we stumbled across !!
Pros:

Visited for lunch whilst visiting the Jewish quarter in Krakow. The sky bar was well sheltered despite the winds and the food was delicious!

2026-04-08 • via Tripadvisor
J
James • couple • gb
8
In the beating heart of the Jewish Quarter, this is the place to stay if you're looking to explore.
Pros:

The location is pretty fantastic for exploring Krakow - the absolute heart of the Jewish Quarter, you step out of the hotel and are immediately in a wonderful, exciting part of town.

Cons:

The wifi was basically non-existent, not the end of the world but a bit annoying. The pillows could also be improved on.

2026-04-08 • via Nuitee
A
Ana • family_with_children • es
9
Totalmente recomendable
Pros:

La ubicación en el barrio judio es muy buena. Esta rodeado de calles con restaurantes y sitios donde tomar algo. Pero la plaza es tranquila. Las habitaciones son amplias y limpias. El desayuno esta muy bien para el precio que tiene. Y el personal es muy amable.

2026-04-06 • via Nuitee
R
Robert • solo_traveller • pl
10
2026-04-06 • via Nuitee
K
kevin • solo_traveller • cr
10
2026-04-06 • via Nuitee
L
L2499EHlucys • Family
8
Nice hotel in historic Krakow
Pros:

We stayed at the Rubinstein Hotel for three nights and loved it. It’s very conveniently located for exploring Kraków—halfway between the Old Town and the former ghetto, right on the main square of Kazimierz. We really enjoyed the sky bar and the views. The room was spacious enough, and the bed was comfortable. We weren’t looking for luxury accommodation, just something around a 4+ star level. The Rubinstein Hotel worked great for us.

2026-04-05 • via Tripadvisor
A
antonella • family_with_children • it
10
Il fascino della storia
Pros:

Hotel storico ristrutturato con gusto.
Quartiere interessante e accogliente.
La storia di Helena Rubinstein affascina e rende speciale i luoghi.
Sky bar sul tetto mozzafiato.
Consigliabile al 100%

2026-04-05 • via Nuitee
K
Kristina Mia • couple • dk
10
2026-04-05 • via Nuitee
G
Gemma • family_with_children • es
8
Confortable
Pros:

La situación del hotel és perfecta. El hotel está mi¡uy limpio y el personal es atento.

Cons:

No me gustó que tuviera alfombras en pasillos y habitación. El cuarto de baño de la habitación individual es algo pequeño.

2026-04-05 • via Nuitee
F
francesco • extended_group • it
10
2026-04-04 • via Nuitee
S
salivarunner • Family • London, Ontario
2
Restaurant on the top floor overpriced
Pros:

Restaurant is overpriced. The service is extremely slow. For a simple beef tartare and a caprese salad and sparkling water the price was 185 polish currency. This is extremely more expensive than any other restaurant, same level, on the same street.

2026-04-03 • via Tripadvisor
J
Jenny • family_with_children • se
8
Bra och mysigt läge
Pros:

Mysigt och bra läge. Trevlig personal och tysta rum.

Cons:

Vi kunde inte ansluta till Wifi i rummen (2 separata dubbelrum utan fönster). Gissar att väggarna var för tjocka då några i sällskapet även hade problem att få uppkoppling på mobilen.

2026-04-02 • via Nuitee
V
VICTOR • extended_group • fr
8
2026-04-02 • via Nuitee
R
Rachel • extended_group • gb
10
A great choice for hospitality & locations
Pros:

The rooms were lovely, clean & comfortable, the ladies in the restaurant at breakfast & during the day were fantastic. A real credit to the hotel.

Cons:

N/A

2026-04-01 • via Nuitee
M
Matthias • extended_group • de
8
2026-04-01 • via Nuitee