Hotel Rubinstein

Hotels
9 (1829 reviews)
ul. Szeroka 12 , Kraków , pl
+48 12 384 00 00

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Room renovation needed
Cleanliness minor issues
Breakfast could improve

Categories

Cleanliness
8.33
Some reviews noted cleanliness issues, though overall the rooms were generally clean.
Service
9.8
Staff was consistently mentioned as helpful and friendly, enhancing the experience.
Location
9.84
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8.29
Some rooms needed renovation, though many found the rooms comfortable.
Amenities
8.82
Amenities were decent, with few comments on missing items but overall satisfactory.
Value for Money
9.28
Good value noted, particularly for the quality of service and location.
Food and Beverage
8.33
Breakfast was noted as subpar by some guests, though many enjoyed other meals.
Overall Experience
9.3
Generally a highly positive experience with an intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:51

Property Description

Historic Charm and Modern Comforts
Hotel Rubinstein, a 15th-century gem in Kraków's Kazimierz District, seamlessly blends historic charm with modern comforts. The rooms and apartments, featuring air conditioning, boast a mix of old-world wooden ceilings and 17th-18th century beams.

Luxurious Amenities
Indulge in the flat-screen TV, minibar, and safe in every room. Start your day with a delicious buffet breakfast at the Rubinstein Restaurant, known for its international cuisine. Unwind in the sauna after a day of exploring, with 24-hour staff ready to assist with any needs.

Prime Location
Situated near the Old Synagogue and a short walk from the Wawel Royal Castle, Rubinstein Hotel offers the perfect base to explore Kraków's historic treasures. Book now for an unforgettable stay!

Important information:

Please note that children accompanied with adults need to provide a valid ID/government-issued ID/passport/student ID at check-in and identify his/her relationship with the adults at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9
Based on 1829 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
T
Tina • couple • gb
10
Thoroughly enjoyable
Pros:

Great location, friendly staff, fabulous room

Cons:

N/A

2026-09-12 • via Nuitee
T
Tina • couple • gb
10
Wonderful stay
Pros:

Great location, lovely staff, fabulous room

Cons:

N/A

2026-09-12 • via Nuitee
J
Johan • couple • se
10
2026-09-12 • via Nuitee
E
Erik Jan • couple • gb
8
Great location, good rooms.
Pros:

Excellent location in old town, good room, fair price.

Cons:

Service was cold, ‘unsmiling’ and compared to the service in the restaurants in the town close to rude.

2026-09-11 • via Nuitee
R
Remco Zuidam • solo_traveller • nl
9
Pros:

Locatie

2026-09-11 • via Nuitee
R
Rafał • solo_traveller • pl
10
2026-09-10 • via Nuitee
J
Jarek G. • solo_traveller • pl
7
Hotel z tarasem i widokiem na panoramę Krakowa
Pros:

Hotel ciekawie położony i z bogatą historią. Jest dużo miejsc do posiedzenia przed hotelem z widokiem na Szeroką i synagogi, za hotelem od strony Starowiślnej oraz na tarasie z widokiem na Kraków. Hotel jest dość wygodny i ma dobry design.

Cons:

Śniadania bardzo słabe na tle innych hoteli, nawet 3-gwiazdkowych. Za tę cenę jak ktoś może zjeść na własną rękę to na Kazimierzu jest wybór przeogromny, za połowę ceny. Ja akurat nie mogłem bo wstawałem wcześniej. Sama restauracja też nie ma dobrej oferty jak na dzisiejsze standardy, płaci się za miejsce.

2026-09-08 • via Nuitee
A
Artur • couple • pl
8
2026-09-08 • via Nuitee
A
Agnieszka • solo_traveller • de
10
2026-09-08 • via Nuitee
A
Ash • solo_traveller • gb
10
Will go again.
Pros:

Stunning

Cons:

Nothing it was perfect

2026-09-06 • via Nuitee
C
Chili84 • solo_traveller • il
10
Pros:

מיקום מיוחד במינו
קדוש נקי מכובד ומאיר פנים לכולם

Cons:

שלא נשארנו עוד קצת

2026-09-06 • via Nuitee
K
Kari Anne • solo_traveller • no
10
Pros:

Beluggenhet. Lite og koselig. Stille område. Komfortabelt rom.

2026-09-06 • via Nuitee
B
Bianka • couple • de
10
Sehr schönes Hotel, super Service und Essen.
Pros:

Sehr schönes Hotel, zentral gelegen, sehr nettes Personal, super Service und Essen.

Cons:

Kein eigener Parkplatz.

2026-09-06 • via Nuitee
V
Vanha-aho • solo_traveller • fi
10
2026-09-05 • via Nuitee
A
Albena • solo_traveller • bg
9
2 nights in Krakov
Pros:

The location was perfect - the best place to visit Krakov walk or with public transpost.
Very friendly staff, perfect clean room.

Cons:

Nothing

2026-09-05 • via Nuitee
J
Josefina • solo_traveller • es
9
Pros:

Habitación amplia con camas muy cómodas. Bastante sitio para dejar el equipaje (alguna percha más estaría bien) y armarios amplios aparte de cajoneras con separadores muy útiles. Muchos detalles para hacer confortable la estancia : minibar, hervidor de agua con café e infusiones e incluso una plancha de vapor.
Un baño espacioso con bañera y todos los productos necesarios de aseo y el detalle de luz nocturna en el rodapié para iluminar sin molestar por la noche.
La ubicación en pleno corazón del barrio judío . Una localización preciosa.
El buffet de desayuno muy completo y con buenos productos.

Cons:

La habitación era interior. Realmente no es una desventaja porque estaba más aislada del ruido y tenía mucha luz puesto que el pasillo al que da es un acristalamiento completo de una pared del edificio.

2026-09-04 • via Nuitee
A
Andrea • solo_traveller • at
8
Pros:

Super Lage, schöne Roof top Bar

Cons:

Beim Personal, besonders beim House keeping ist Luft nach oben

2026-09-02 • via Nuitee
D
daniela • solo_traveller • it
10
2026-09-02 • via Nuitee
P
Pascale • solo_traveller • ch
10
Pros:

Sehr schönes Zimmer in historischem Haus, gute Lage, spannendes Quartier. Nettes Personal und tolles Frühstück. Haben gleich wieder gebucht!

Cons:

Nichts

2026-09-02 • via Nuitee
J
Jonathan • family_with_children • gb
10
Fantatastic stay in a hotel full of character and an area full of culture.
Pros:

Fantastic hotel in a great location. All the staff were extremely helpful and friendly, the rooms and beds were super-comfortable and the hotel had huge amounts of character. Lovely rooftop bar.
The hotel is right outside the main square in the Kazmirez which was full of culture and although the square was busy the hotel was soundproofed and there was no noise to worry about.

Cons:

There was an issue with the air conditioning but they sorted this out extremely quickly and were very apologetic and even moved us to a better room.

2026-09-01 • via Nuitee