Hotel Rubinstein

Hotels
9 (1758 reviews)
ul. Szeroka 12 , Kraków , pl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Room renovation needed
Cleanliness minor issues
Breakfast could improve

Categories

Cleanliness
8.33
Some reviews noted cleanliness issues, though overall the rooms were generally clean.
Service
9.8
Staff was consistently mentioned as helpful and friendly, enhancing the experience.
Location
9.84
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8.29
Some rooms needed renovation, though many found the rooms comfortable.
Amenities
8.82
Amenities were decent, with few comments on missing items but overall satisfactory.
Value for Money
9.28
Good value noted, particularly for the quality of service and location.
Food and Beverage
8.33
Breakfast was noted as subpar by some guests, though many enjoyed other meals.
Overall Experience
9.3
Generally a highly positive experience with an intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:51

Property Description

Historic Charm and Modern Comforts
Hotel Rubinstein, a 15th-century gem in Kraków's Kazimierz District, seamlessly blends historic charm with modern comforts. The rooms and apartments, featuring air conditioning, boast a mix of old-world wooden ceilings and 17th-18th century beams.

Luxurious Amenities
Indulge in the flat-screen TV, minibar, and safe in every room. Start your day with a delicious buffet breakfast at the Rubinstein Restaurant, known for its international cuisine. Unwind in the sauna after a day of exploring, with 24-hour staff ready to assist with any needs.

Prime Location
Situated near the Old Synagogue and a short walk from the Wawel Royal Castle, Rubinstein Hotel offers the perfect base to explore Kraków's historic treasures. Book now for an unforgettable stay!

Important information:

Please note that children accompanied with adults need to provide a valid ID/government-issued ID/passport/student ID at check-in and identify his/her relationship with the adults at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 12 years old and over stay for 120 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs PLN 100 per day.

Location

Guest Reviews

9
Based on 1758 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
Кучеренко • solo_traveller • ua
9
2026-07-24 • via Nuitee
K
Kathryn • family_with_children • us
10
The front desk was more than helpful and available to accommodate our stay to our specific needs. Highly recommend.
Pros:

Gorgeous hotel with profoundly moving history. So many thoughtful extras like the stunning motion sensor nightlight in the bathroom. The front desk was more than helpful and accommodating to our specific needs. The location cannot be beat - it is utterly delightful. We didn’t want to leave.

Cons:

Absolutely nothing.

2026-07-24 • via Nuitee
S
Sean • solo_traveller • ie
8
2026-07-24 • via Nuitee
R
Robert • extended_group • de
8
2026-07-23 • via Nuitee
A
Aneta • family_with_children • pl
10
2026-07-21 • via Nuitee
P
Peter • solo_traveller • hu
10
2026-07-21 • via Nuitee
Łukasz • solo_traveller • pl
10
2026-07-21 • via Nuitee
M
Moshe • solo_traveller • il
6
2026-07-21 • via Nuitee
M
Matthew • couple • gb
8
Great location.
Pros:

Clean, good location, great staff.

Cons:

Breakfast wasn’t the greatest, definitely for the price, but it is convenient.

2026-07-20 • via Nuitee
B
Beate Trueck • solo_traveller • be
7
Pros:

Schön renoviertes Hotel in super Lage, leckeres Frühstück und angenehm frisch Dachterrasse am Abend.

Cons:

Das Zimmer war zur Strasse hin und der Verkehr dort ist so laut, dass man das Fenster nicht öffnen kann.

Das Kissen ist viel zu weich. Alles in allem haben wir wegen Lärm und Kissen nicht gut geschlafen.

2026-07-20 • via Nuitee
P
Paula • couple • gb
4
2026-07-20 • via Nuitee
M
Michael • couple • es
8
2026-07-20 • via Nuitee
J
jackdm • solo_traveller • pl
9
2026-07-20 • via Nuitee
D
Darek • family_with_children • pl
9
2026-07-20 • via Nuitee
B
Barbara • solo_traveller • ie
10
Pros:

Excellent location, staff and breakfast

2026-07-20 • via Nuitee
M
Malgorzata • solo_traveller • gb
10
Perfect stay
Pros:

Great deco, perfect location. Very generous breakfast.

2026-07-19 • via Nuitee
J
Judy • couple • gb
8
Fantastic place to stay.
Pros:

Location for tours and proximity to rests and cafes fantastic.
Friendly staff
Old world field to hotel

Cons:

Bathroom needs small improvements- shelf for 2toiletry bags, toilet roll angle incorrect. Shower does not drain well.
Skybar beautiful but too expensive.

2026-07-19 • via Nuitee
J
Janusz • couple • pl
9
SUPER -polecam
Pros:

Wspaniały klimat starego hotelu

Cons:

Brak niegatywnych uwag

2026-07-18 • via Nuitee
H
Heike • couple • de
9
Der ideale Ort, um die speziellen Vibes von Krakau zu erleben.
Pros:

Sehr gute Lage im jüdischen Viertel!

Cons:

Die Gastronomie direkt vor dem Haus.

2026-07-18 • via Nuitee
J
judyrZ6057MU • Couples
8
Great location and helpful staff
Pros:

Friendly receptionist.
Room of reasonable size but decor needs updating.
Excellent location for tourists within easy reach of many sights and tours.
Helpful staff and clean room.
Felt a bit accosted by restaurant staff at entrance unfortunately.

2026-07-16 • via Tripadvisor