Hotel Rubinstein

Hotels
9 (1554 reviews)
ul. Szeroka 12 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Room renovation needed
Cleanliness minor issues
Breakfast could improve

Categories

Cleanliness
8.33
Some reviews noted cleanliness issues, though overall the rooms were generally clean.
Service
9.8
Staff was consistently mentioned as helpful and friendly, enhancing the experience.
Location
9.84
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8.29
Some rooms needed renovation, though many found the rooms comfortable.
Amenities
8.82
Amenities were decent, with few comments on missing items but overall satisfactory.
Value for Money
9.28
Good value noted, particularly for the quality of service and location.
Food and Beverage
8.33
Breakfast was noted as subpar by some guests, though many enjoyed other meals.
Overall Experience
9.3
Generally a highly positive experience with an intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:51

Property Description

Historic Charm and Modern Comforts
Hotel Rubinstein, a 15th-century gem in Kraków's Kazimierz District, seamlessly blends historic charm with modern comforts. The rooms and apartments, featuring air conditioning, boast a mix of old-world wooden ceilings and 17th-18th century beams.

Luxurious Amenities
Indulge in the flat-screen TV, minibar, and safe in every room. Start your day with a delicious buffet breakfast at the Rubinstein Restaurant, known for its international cuisine. Unwind in the sauna after a day of exploring, with 24-hour staff ready to assist with any needs.

Prime Location
Situated near the Old Synagogue and a short walk from the Wawel Royal Castle, Rubinstein Hotel offers the perfect base to explore Kraków's historic treasures. Book now for an unforgettable stay!

Important information:

Please note that children accompanied with adults need to provide a valid ID/government-issued ID/passport/student ID at check-in and identify his/her relationship with the adults at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 12 years old and over stay for 120 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs PLN 100 per day.

Location

Guest Reviews

9
Based on 1554 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
S
Sarah • solo_traveller • il
3
Pros:

The room was nice and a good buck for change is what I’ll say

Cons:

However I had a very odd experience in one of evenings I spent there , I had placed the “do not disturb” note on the door since I didn’t want staff coming in, and somehow someone had opened the door and then closed it.
I assumed that since I placed the note it shouldn’t have been a staff member but if it was anyone else then how did they have access to open the door? Anyway this incident made me feel uncomfortable and unsafe and that’s why my review for this hotel is rather negative.

2026-02-14 • via Nuitee
A
Anton • couple • pl
10
2026-02-13 • via Nuitee
N
Nico • solo_traveller • gb
10
Pros:

Friendly staff and clean room good location

Cons:

Room out dated needs an upgrade

2026-02-12 • via Nuitee
H
Hannah • couple • gb
6
Lovely location.. wouldn’t recommend
Pros:

Traditional and in a lovely location

Cons:

The beds & pillows were uncomfortable. The WiFi was appalling, I don’t think they should advertise it as even being available.
Members of staff on reception were interested and a bit rude

2026-02-11 • via Nuitee
P
Paul • couple • nl
8
2026-02-11 • via Nuitee
R
Robert • solo_traveller • pl
10
Pros:

Lokalizacja znakomita. Śniadanie O.K.

Cons:

Brak własnego parkingu. Ale jest ogólnodostępny.

2026-02-10 • via Nuitee
A
Ana • couple • nl
10
This hotel is a gem 💎 itself!
Pros:

It was clean, spacious and in top location! Wow, this hotel is a gem itself! The staff were welcoming and supportive. We also used sauna. The location is really really good, we will definitely get back!

2026-02-09 • via Nuitee
S
Stephen • couple • gb
4
2026-02-08 • via Nuitee
A
Anna • solo_traveller • pl
9
Pros:

Bardzo ładne wnętrza, czysto, świetna lokalizacja i pyszne śniadanie

Cons:

-

2026-01-30 • via Nuitee
P
philippe • couple • fr
8
2026-01-29 • via Nuitee
S
Sophie • solo_traveller • gb
10
Perfect
Pros:

I loved everything

Cons:

Nothing

2026-01-28 • via Nuitee
Y
Yevhen • couple • ua
10
Pros:

Lokalita blízko Starého Města, v okolí spousta historických památek, skvělých restauraci a baru. Pokoje čisté a pohodlné, v hotelu je sauna za docela příjemnou cenu.

2026-01-27 • via Nuitee
M
miriam • family_with_children • br
10
Maravilhoso hotel
Pros:

Do restaurante. Ótimos pratos

2026-01-25 • via Nuitee
G
Grzegorz • family_with_children • pl
8
2026-01-25 • via Nuitee
A
amy • couple • ie
10
Pros:

Great location and staff. Really flexible and accommodating. The room was big, clean and had exceptionally comfortable beds.

2026-01-25 • via Nuitee
K
Karine • solo_traveller • br
9
Pros:

Simpatia de todos os funcionários. Facilidade do
Hotel ter restaurante, que por sinal é muito gostoso. Fica em torno de 1,5 km do centro. Restaurantes e comércio perto.

2026-01-24 • via Nuitee
H
helen • couple • gb
10
Wonderful. Our second stay and will be revisiting
Pros:

Perfect hotel in perfect area

2026-01-23 • via Nuitee
M
Mikael • extended_group • se
8
2026-01-23 • via Nuitee
L
Leszek • family_with_children • pl
7
Polecam super miejsce dobre jedzenie
Pros:

Obsługa

Cons:

Bardziej bym się skupił na sprzątaniu zbyt powierzchownie

2026-01-22 • via Nuitee
A
Ana • couple • us
10
Great location, rooftop, and staff!
Pros:

I like the rooftop bar and the friendly staff.

Cons:

The room was a bit outdated but had its charm.

2026-01-21 • via Nuitee