Extended Stay - Ormond Beach

Ordered 2 rooms both were supposed to have 2 beds and both only had 1. TVs did not work in either room there were no towels. Police were there to evict someone when we arrived just an overall bad experience would not recommend staying here.

It’s dirty

I was moved three times to three different rooms back to back due to the roach infestation the conditions of the room I rented was deteriorating and disgusting I demand a call back with some kind of solution to this matter my name is Brian

The photos that are listed on the website are for the hotel next door. You check in there and they send you to the building next door which is extended stay. There were roaches everywhere. Bedbugs and filth. I went to front desk and asked for refund . Still haven’t received it yet. However, the young man working at the counter asked no ?’s when I asked to cancel. I have a video of the room but unable to upload here.

Walked into the room to strong odor of mold. Visual mold in cealing above front windows. Bed had holes burned through the covers and mattress from cigarette burns. Pillows were heavily stained inside pillow cases. Visual roaches moving and dead. Bathroom looks like it hasnt been cleaned since they built the place. Ac vent was hanging off the wall by tape and black mold around outlet. Ended up not staying and just left and chose to drive to another more well known hotel chain. Wouldnt allow an animal to sleep in that room.

Staff supper firefly anf helpfull

Great placev

I didn't get to see it because they gave my room away before I got there. I got there at midnight and I had no place to stay. Thank you

Thank You.

They overbooked and cancelled our reservation and we didn’t now until we got there and the Expedia wanted to put us in other places worse than this one. Terrible terrible you should do better Expedia.
Wasn’t anything like you see when you book. Looks like half the place had people living there all the time, people riding bikes through the parking lot looking like they are casing new arrival cars.

This was one of the worst if not the worst place I have seen. Cockroach on the bed. Did not stay . Horrible

Check in was delayed due to lack of staff. You could tell the team that was there was working hard to get the room ready. I went to my room walking past a dirty mattress and pile of sheets on the ground. When I got to my room I was greeted with a puddle of water on the floor and stained bedding. In addition to this there was a cockroach on my pillow. I decided to leave and promptly handed my key back to the front desk and found another place to stay. I understand it is a low cost hotel but how this place is allowed to be open is beyond me.

Manager is great.very sweet and professional .. facilities aren't. I understand the remodeling phase but some rooms are simply not up to par.

We were moved to 3 different times. There were no sheets on the bed also no blankets. There were also no towls to shower. I think i should be refunded. Plus no one in the office to speak with about fixing the issues.

I booked for extended stay when I got there after traveling for over 16 hours the office door tells you to go over to days inn to check in. So I do that they give me a room in days inn. They never told me what time any thing was open till or opens at like pool or breakfast. Then I go to park late at night there is no spots near my room area so I drove down more I see a man standing outside with a pit bull he was smoking and fumbling around with his pockets. The lighting in the parking lot it self was not good I found a spot pull in. As I head to my room at eh top of the steps is a very large bag of trash just sitting in the way and 2 men are standing outside my door. I hurry in being by myself. Room was ok not the worst I have stayed in. The toilet paper holder was missing , I wanted to Shower no towels in my room look for the phone to call front desk no phone in room. So I call
With my cell phone to be told they had no towels for the night I can get some after 9 or 10 in the morning when house keeping is in. I got woken up a few times over the evening as people talking loud outside or people with loud cars sitting with radio on. I call back around 8.am just to double check on towels the man said they have no towels and then won't be any. The guest have them in their rooms . When I went over to the office to find out about breakfast at 8:45 they said it ends at 9 but had everything put away. Tables had bugs crawling on the bathroom was nasty no soap trash overflowing.

A cheap place to sleep with good ac. The area is run down and depressing. The staff was really nice and helpful. They need a raise for staying on there.

I booked at one property and when I go there, there was a sign on the door sending me to the hotel next door. The room I was given wasvery dirty, had only one working light in the room. Also, the bathroom had mold and the room was generally falling apart. There were zero towels in the room. Went to teh reception 3 times before someone slide 3 towels through a hole in the window at the FD desk. No hand towls, wash cloths, bath mat, just 3 towels. There were people walking and talking around the property all night. I couldn't call the FD because there was no phone. I don't know how to discribe the feeling of this place other than to say that I was shocked.

1 place wouldn't take my card the other did both wasn’t the cleanest

Room smelled like bug spray and had to air room out, electrical plugs didn't all work as well. Had to ask for towels and shower curtain since there wasn't any as well.

We had a room prepaid for 5 nights and just one night into our reservation they gave our room to someone else. We came back to find other people in our room and our stuff was no where to be found and they couldn’t explain it. Thankfully the “stuff” appeared the next day. But we had to deal with that at 1am in the morning. Not recommended.