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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Kid meals
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Pool with view
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Shallow end
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Manicure
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Pedicure
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Amenities
The Macdonald Portal Hotel offers a range of luxurious amenities including an indoor pool, spa with various treatments, and 3 golf courses for guests to enjoy.
Championship Golf Course
For golf enthusiasts, the hotel boasts a Championship standard golf course, perfect for a challenging and scenic round of golf during your stay.
Fine Dining Experience
Indulge in traditional cuisine with an organic twist at the award-winning Ranulf Restaurant, or unwind at the Lounge Bar with freshly brewed coffee and a light snack menu.
Experience luxury, leisure, and top-notch service at The Macdonald Portal Hotel. Book now for a memorable countryside getaway.
All beauty treatments and golf sessions must be booked prior to arrival and are subject to availability.
You are advised to make your dinner reservations before arrival.
The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.
Children 12 years and under sharing suitable room with 2 adults are inclusive of Bed and breakfast, all other meals are charged as taken.
Please note that the hotel doesn't accept any cash payments
When booking 7 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The main reason for booking was Spa & room & location & price
We love the treatments which was our main reason it’s great that you can stay the night
The Hotel in general is good it is a little dated & Tired Rooms are efficient however they are not ‘Boutique’
The pool could do with an upgrade
Comfy
Great property, great staff and everything you need inside
Poor signage to hotel reception.
Nearest car parking distant from Reception
Pullows were exceptional and food was amazing.
Only two of everything in the room but they bought up for three
Location,Spa facilities spacious room
Bed little to hard for me pillows could be softer. But this is just my preference
Pool and spa area is nice and light. The cooked breakfast to order was really nice and unexpected.
A little outdated and tired in areas. It was disappointing to find that on a Friday afternoon the bar was not stocked very well and was unable to fulfil my request for a cold glass of prosecco.
Beautiful setting, good size rooms, food quality good
WiFi very poor making it difficult to work, gym small and overcrowded with limited equipment, breakfast very limited and took so long to prepare my requested scrambled eggs on toast (25mins plus) that I had to abandon it and leave without receiving it.
Use of swimming pool
Staff friendly and welcoming
Beautiful setting, clean and welcoming. Friendly and helpful staff.
Beautiful location
Full of loud golfers
Breakfast appalling value for money
In a nice location
Rooms need a bit of updating. Only one electrical socket which was on the dressing table. None by the bed.
Would also be nice to be provided with some complementary bottled water.
No phones in the bedroom to contact reception etc
Accomodation overnight with breakfast for this place is £300+
Receptionist, although pleasant, didn’t seem very knowledgeable about the hotel. We were able to speak to Hotel manager Alison who was very helpful.
Breakfast was pretty poor. Lack of selection. Coffee and tea stored in flasks. Very unpleasant.
Bar area seats worn and tired
Comfortable bed, beautiful surroundings, restaurant staff were brilliant
No USB ports, room smelled musty. Food wasn't too good especially the breakfast which if you don't eat sausages and bacon there is very little. No pots of yogurt, minimal fruit very uninspiring. Drinks are very expensive £5.40 for coffee. T ng e swimming pool was full of kids and there's no jacuzzi.
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