Matejko Hotel

Hotels
8.3 (7838 reviews)
Plac Matejki 8 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Helpful staff
Good value
Cons:
Small beds
Limited breakfast options
Need for better amenities

Categories

Cleanliness
8.16
Rooms are clean according to multiple reviews.
Service
8.93
Staff are reported to be very helpful and friendly.
Location
9.17
Great location near transport and city attractions.
Room Quality
7.62
Some rooms have issues like small beds and few outlets.
Amenities
8.15
Basic amenities provided, but some missing (fridges, kettles).
Value for Money
8.31
The pricing seems fair for the quality provided.
Food and Beverage
7.66
Breakfast options could be improved, but generally satisfactory.
Overall Experience
8.43
A generally positive experience with notable strengths.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:51

Property Description

Central Location in Old Town Kraków
Hotel Matejko is perfectly situated just 650 meters from the Main Market Square, making it an ideal choice for exploring the historic Old Town centre of Kraków.

Comfortable Rooms with Modern Amenities
Enjoy a relaxing stay in our comfortable rooms equipped with satellite TV, free WiFi, modern bathrooms, and convenient workspaces. Some rooms even feature air-conditioning and a separate seating area for added comfort.

Delicious Buffet Breakfast and 24-Hour Front Desk
Start your day with a delicious buffet breakfast in our European cuisine restaurant. Our friendly 24-hour front desk staff is always available to assist with any needs, from tourist information to shuttle service arrangements.

Experience the charm of Kraków at Hotel Matejko - book your stay now for a memorable visit to this vibrant city!

Important information:

Credit card payments are in PLN. Please note that the amount stated on your confirmation may differ from the amount deducted from your account, according to the official exchange rate of the Polish National Bank.

Please note that the restaurant is not available from November to March.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for 139 zł per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for 180 zł per person per night when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    Children from 5 years old to 11 years old stay for 139 zł per person per night when using an available extra bed.
    Children from 12 years old to 17 years old stay for 180 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 7838 reviews
Cleanliness: 8.16
Service: 8.93
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.31
Food and Beverage: 7.66
Overall Experience: 8.43
B
Bogumiła • family_with_children • pl
8
2026-04-11 • via Nuitee
G
GRAZYNA • family_with_children • gb
10
2026-04-11 • via Nuitee
M
Martin • solo_traveller • cz
8
Pros:

Snídaně formou bufetu, několik druhů salámu, sýru, pomazánek, pečiva, sladkého, jogurty, marmelády atd. A vše průběžně doplňováno, nádobí,příbory čisté atd.

Cons:

No, možná by bylo dobré, kdyby se dodržoval noční klid, z 9 na 10.4.byl na patře ubytovaný nějaký zajezd mladých a ti dělali bordel asi do 01:30. Bouchání dveřmi, běhání po chodbě, křik atd. Muselo to být slyšet až dolů na recepci ( popřípadě i vidět na kamerách)ale nic se nestalo, nikdo z hotelu to neřešil.
Jinak stěny jsou jsou zřejmě tenké, bylo slyšet, co si povídají lidé ve vedlejším pokoji.
Čistota všude na hotelu na skvělé úrovni, pouze sprchový kout trošku pokulhával viz.foto. Ale jinak spokojenost

2026-04-11 • via Nuitee
E
Elżbieta • extended_group • pl
7
Cons:

Zbyt miękki materac, drzwi do łazienki proszą o odświeżenie, woda w muszli klozetowej cieknie.

2026-04-11 • via Nuitee
O
Olgierd • couple • pl
10
Pobyt w tym hotelu to przyjemność
Cons:

Wyposażyć pokój w elektryczny dzbanek do zaparzania herbaty lub kawy.

2026-04-11 • via Nuitee
C
Cesar_1988 • family_with_children • es
8
2026-04-10 • via Nuitee
M
Moscatelli • couple • it
8
Molto consigliato
Pros:

La posizione, la colazione, lo staff della colazione ed il deposito bagagli.

Cons:

Moquette e pressione nella pulizia della stanza.

2026-04-10 • via Nuitee
P
Philippe • solo_traveller • fr
7
2026-04-10 • via Nuitee
M
Marika • couple • ee
9
Hea vanalinna lähedal , palju kohvikuid , ostukeskus!
Pros:

Asukoht super !

2026-04-10 • via Nuitee
P
PIOTROWSKI • solo_traveller • gb
10
2026-04-10 • via Nuitee
D
Dobrosława • solo_traveller • pl
10
Hotel Matejko - moja miejscówka w Krakowie
Pros:

Budynek w doskonałej lokalizacji, tuż obok Barbakanu, Plant, pomnika Jana Matejki i Bramy Floriańskiej. Blisko dworca PKP (400 m) i tramwaju.
Mimo to cicho, w otoczeniu zadbanej zieleni i pięknych XIX wiecznych kamienic.
Bardzo miła obsługa.
Pani z Recepcji zauważyła, że omyłkowo zarezerwowałam 2 pokoje i powiadomiła mnie o tym wcześniej, abym zdążyła anulować tę nadmiarową rezerwację za 0 zł.
Łóżka bardzo wygodne.
Czekał na mnie wywietrzony, czysty pokój z otwartym oknem i powiewem świeżego powietrza. W łazience czysto, w natrysku od razu ciepła woda. Szybkie Wi-Fi.
Cichobieżna winda.
Śniadanie bardzo smaczne z pełnym wyborem dań i napojów. W restauracji czysto i ładnie.

Cons:

Tylko 1 podajnik gorących napojów.
Chciałam tylko herbatę, a stałam w kolejce do 1 ekspresu, który oprócz różnych kaw serwował wrzątek.

2026-04-09 • via Nuitee
A
Alicia • family_with_children • es
4
Revisable
Pros:

La ubicación

Cons:

Las camas imposible dormir,

2026-04-09 • via Nuitee
A
ANDREA • family_with_children • it
8
Cons:

Colazione scarsa

2026-04-09 • via Nuitee
P
Paweł • family_with_children • pl
7
2026-04-09 • via Nuitee
M
martin • family_with_children • ie
7
Pros:

Within walking distance to old town and very nice polish restaurant a few doors away

Cons:

Bed uncomfortable mattress very thin. 1 music channel on tv. All sockets on floor.

2026-04-09 • via Nuitee
I
Ilze • extended_group • lv
9
2026-04-09 • via Nuitee
W
Wojciech • solo_traveller • pl
8
2026-04-09 • via Nuitee
E
Emilia • solo_traveller • is
9
Udany
Pros:

Lokalizacja, super śniadanie i miły personel

Cons:

Obiekt ma już swoje lata i nie da się ukryć, że wymaga re,o tu, z drugiej strony, w sumie to nie jest aż taki problem, wszystko działa

2026-04-09 • via Nuitee
T
Tomasz • couple • pl
8
Bardzo fajna lokalizacja, pyszne śniadanie.
Pros:

Czysto, dobra lokalizacja i śniadanie

Cons:

Było zimno w pokoju.

2026-04-09 • via Nuitee
K
Krystyna Pacocha • extended_group • pl
10
2026-04-08 • via Nuitee