Don Chan Palace, Hotel & Convention

Hotels
•
Independent
7.8 (75 reviews)
06 Ban Piawat, Rue Fa Ngum, Sisattanak District, Vientiane, Vientiane, 01000 , Vientiane , LA
856-21-226666

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
See all facilities

Property Description

Luxurious Spa and Recreation Facilities
Indulge in massages at the full-service spa, lounge by the outdoor pool, or work out in the 24-hour fitness center and sauna.

Fine Dining and Entertainment Options
Choose from 2 restaurants, a cafe offering snacks, and 24-hour room service. Unwind with a drink at the bar/lounge after enjoying a buffet breakfast.

Convenience and Events
Enjoy complimentary shuttle service, wireless internet, and concierge services. With a business center, conference rooms, and a conference center, hosting events is a breeze.

Ready to experience luxury in the heart of Vientiane? Book your stay at Don Chan Palace, Hotel & Convention for an unforgettable getaway.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: VTE

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

7.8
Based on 75 reviews
V
Verified traveler
2
Items stolen from my room. Disappointed customer.
Pros:

I stayed her for 3 nights. A few items were missing (stolen) from my room. These items lost had sentimental value to me as well as it cost me $200. I told the front desk twice and was told that management would look into it and get back to me. Two weeks later after asking the front desk twice and emailing the hotel, I heard nothing. I know that I will never get back what I lost but though the hotel would take responsibility for my lost items. Apparently, they don't care. They could have at least credited my room or even an apology. Be careful of your valuable stuff if anyone ever decides to stay here. I have stayed at Don Chan every year for the past 5 years but will never stay again because they don't value their customers. The sauna also had no smoking signs up. People were smoking in there. I can't deal with smoke. I told the staff and they didn't care to say anything to the smokers either.

2020-03-02 • via Nuitee
V
Verified traveler
8
リバービューがおすすめ
Pros:

メコン川沿いのホテルなのでリバービューの部屋がおすすめです。タウンからは車移動必須なのがマイナスですが、その分静かで落ち着けます。

2020-02-22 • via Nuitee
W
Willem
6
Pros:

Hotel is ok and breakfast is good , no free shuttle in to town . Cost 10 dollar , same with the so called free shuttle to the airport

2020-01-28 • via Nuitee
V
Verified traveler • family
10
Pros:

Very good hotel and the staff very good I will refer other guest to the hotel

2019-12-18 • via Nuitee
V
Verified traveler
8
眺望の良い老舗ホテル
Pros:

メコン川に面しており、高層階からの眺望は素晴らしかったです。
昔ながらの老舗ホテルで、若干老朽化はしていますが高級感があります。朝食も品数が豊富で、ラオスの代表的な麺料理のカオビアックも食べられて良かったです。
ただ、周囲には店など少なく孤立しているため、移動には車が必須になるかと思われます。館内には夜遅くまで開いている中華系スーパーがあるため、ちょっとした買い物には困りませんでした。

2019-12-13 • via Nuitee
V
Verified traveler
10
Pros:

It was a very nice experienced for our first stay in a nice hotel in Laos.

2019-12-05 • via Nuitee
V
Verified traveler
8
Pros:

the staff were great and helpful and the property is in an excellent location.

2019-11-11 • via Nuitee
A
A • friends
2
Pros:

スタッフはやる気が無い。言葉使いが悪い。態度が悪い。最悪。

2019-11-10 • via Nuitee
D
DOREEN CHIN YEE
8
Well maintained
Pros:

Satisfied with 24h open space gym

2019-06-23 • via Nuitee
J
Jung
8
Pros:

전반적으로 만족하나 시티사이드 숙박이다 보니 밤 늦게까지 컨벤션센타에서 소음이 발생
시내와 다소 먼 거리

2019-02-28 • via Nuitee
J
jongmuk
10
굿굿굿
Pros:

가격대비 좋았습니다.
직원들 친절하고요

2019-02-15 • via Nuitee
V
Verified traveler • family
2
Pros:

I will not stay at this hotel again ever, their bed hard like rock and the air condition is not cool at all, I had slept in the room with 26 C. It was hotter than the temperature outside. After they moved us to another room, there was nothing different, bed the same, AC still the same. I was turned it down to 5 C, but it still stay at 26 C the whole night, it is horrible. This hotel is not even suppose to rate as 2 stars.

2019-02-11 • via Nuitee
V
Verified traveler
10
快適なホテル
Pros:

新しいとは言えないが、色んな設備が整っており、スタッフの対応も素晴らしい❗

2019-02-07 • via Nuitee
D
Derek
8
Don Chan Palace lives up to its name
Pros:

We have stayed often at the Don Chan Palace and believe it to be one of the better values in Vientiane. Staff are extremely helpful and courteous the location is mostly central to most amenities with a regular shuttle offered into town, although you can walk. Well maintained, clean and convenient. Sure you’ll enjoy your stay

2019-01-15 • via Nuitee
D
Derek
8
Don Chan Palace is worth your visit
Pros:

Stayed many times at Don Chan Palace and found staff and hotel to be of high quality. The location is a small distance (.5km) from most conveniences, but they provide a shuttle at regular times to make getting around easier. Staff are very polite and helpful.

2019-01-07 • via Nuitee
V
victor
4
Stone mattress
Pros:

Terrible experience. The property is located in the middle of nowhere and caters primarily two Chinese and Korean tour groups which is perfectly fine but everything in the hotel is done with that in mind. Horrible internet and no cable TV service other than Chinese language channels and absolutely nothing in English or any other language. Pool and fitness area are terrible with equipment that may be 50 years old. Breakfast buffet also terrible with a lack of protein of any kind. In other words noodles breads some fruits and vegetables but almost nothing in terms of protein. And I would be remiss if I did not point out that the worst thing of all was the mattress which was obviously a slab of stone covered by a piece of foam. I enjoy a firm mattress but this was something I had never experienced before. Coming from someone who has certainly slept on the floor using a thin futon I have to say this was the most Rock Solid that I have ever slept on and it made for horribly sleepless nights.

2018-12-16 • via Nuitee
V
Verified traveler
10
快適なホテル
Pros:

市街地から少し離れていますが、タクシーやシャトルバスがありますので気になりませんでした。
新しくはないですが、様々な施設が整い、清潔感があり、スタッフの対応も素晴らしかったです。

2018-12-16 • via Nuitee
K
Koby
10
Pros:

The are big, the breakfast Is good, the location close to the makong River

2018-12-05 • via Nuitee
M
Michael
8
Pros:

Very good in general. The elevators are slow. Need more electric outlets, The locations of current outlets are inconvenient. The shower water power is not strong enough.

2018-11-22 • via Nuitee
V
Verified traveler
10
Très bon séjour
Pros:

Nous y avons passé 4 nuits en novembre 2018 . La chambre était spacieuse, confortable et agréable . Le service était impeccable . Nous tenons à remercier le personnel de cet établissement, lequel a rendu notre séjour très très agréable . Cet hôtel est très bien situé ; par l arrière on arrive sur une rue , à droite en longeant on est le long du Mékong qui donne sur le marché de nuit .

2018-11-09 • via Nuitee