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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Garden
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Hiking
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Luggage storage
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Fishing
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Meeting/banquet facilities
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Car hire
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Packed lunches
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Currency exchange
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Casino
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Non-smoking throughout
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Designated smoking area
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Board games/puzzles
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Kid meals
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Vending machine - drinks
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Indoor play area
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Themed dinner nights
Review Highlights
Categories
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Property Description
Historic Charm by the River
This 1860s carriage factory turned inn offers a unique blend of history and modern comforts on the St. Lawrence River. The private dock adds a touch of exclusivity to your stay.
Luxurious Rooms and Dining
Indulge in classical rooms equipped with all the essentials like cable TV, DVD player, and free Wi-Fi. The Watermark Restaurant serves delectable French cuisine while Muskie Jakes Tap & Grill offers a vibrant dining experience by the river.
Relaxation and Exploration
Unwind with organic products and spa treatments at the hotel spa. For adventure seekers, the Gananoque Boat Line for cruises and the Arthur Child Heritage Museum are just a stone's throw away.
Experience the perfect blend of history, luxury, and relaxation at The Gananoque Inn & Spa. Book now for an unforgettable getaway.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
The history , the beds were so comfortable , and the view
Lack of historical ambience . At arrival there was used bedding and garbage throughout all the hallways .
The breakfast and wait staff were perfect
What we didn’t like was that the dining room tables were dirty. They could have been covered by some nice white clean linens. The chairs on the outside patio were very uncomfortable.
The complimentary breakfast was great. The reception was efficient.
The room was an old strip motel with some newer decor. The room had a musty damp smell like a tent or trailer. The fridge worked but rusty inside and a bad seal. The room was fairly clean but toilet still had crap stuck to the bowl.
The friendly and helpful staff was the most significant highlight of our stay.
The breakfast area has a full glass wall which looks out over the river and dock where the cruise boats arrive and depart from - lovely scenery.
The Inn is a very old building and is in need of a "freshen up" as the carpeting while clean is very warn and needs replacing to improve the overall appearance and atmosphere.
Sitting by the water beautiful scenery
Accessible
The only thing to like was the view from the dining room!
The staff that checked us in was less that friendly, when inquired about if our room had a view of water, the reply was you got the room you paid for - a view of the parking lot! The facility is dingy and feels run down, for the price paid we were expecting better. The room was not well light and the “table” only seated one, the desk chair was so bad almost fell back when I sat down on it. The TV was like watching snow, the quality was so bad. The facility is advertised as also having a spa - there isn’t one. Breakfast came out lukewarm, sausage was actually cold - horrible quality!
The location is walking distance to the city cruise centre, very convenient. Just walk out to the main street there are plenty of food choices. It's a small town, there's not much to expect. But the frontal lake view is awesome.
The inn is old, carpet on the stairs and corridor is as old. Room carpet smells bad. The odour is quite strong when open the door entering into the room. Bed is very high, need to have technique to climb up. Aircon is noisy.
Location, views, riverside chairs
Smudged glassware, grumpy clerk, incomplete room cleanup
Very nice old charm hotel in a beautiful setting
Loved that it was on the water! Such a scenic view and peaceful and tranquil!
We loved it all!
We had dinner at the Inn. I ordered a chicken dish and was unable to eat it due to the seasoning. Curry! I am very sensitive to seasonings and this ingredient was not listed in the ingredients on the menu. I had to choose another dish. The waiter said that I would have to pay for both dinners. I was very disappointed that they did not trade out my dinner as Curry is an ingredient that should be listed in the description of the item. So, I had to pay for two dinners.
Marie Bini
C'est un endroit très bien situé sur le bord de l'eau. J'y suis retournée après neuf ans car j'en gardais un excellent souvenir.
La chambre motel a été rénovée. J'ai apprécié.
La machine à café était mal connectée et il y a eu plusieurs courts-circuits lors de son utilisation. Le problème a été réparé pour le lendemain. La TÉLÉ trop petite pas de guide programme DÉCEVANT.
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