Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
Noisy environment

Categories

Cleanliness
6.43
Several reviews indicated rooms were not clean enough, with specific mentions of dusty tables and dirty utensils.
Service
7.9
General sentiment was positive with mentions of accommodating staff and good breakfast service.
Location
8.94
Multiple reviews highlighted the great location near the water and key attractions.
Room Quality
6.89
Reviews indicated mixed sentiments with some rooms being comfortable but others reported dated and tiny accommodations.
Amenities
7.92
The facility offered several amenities that were appreciated, despite some concerns about soundproofing.
Value for Money
7.38
The pricing may not reflect the experience given the cleanliness issues and condition of some rooms.
Food and Beverage
7.93
Breakfast received positive reviews but there were some criticisms regarding the quality of food displayed.
Overall Experience
7.4
Overall feedback was mixed but leaned towards a pleasant experience given location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:33

Property Description

Historic Charm by the River
This 1860s carriage factory turned inn offers a unique blend of history and modern comforts on the St. Lawrence River. The private dock adds a touch of exclusivity to your stay.

Luxurious Rooms and Dining
Indulge in classical rooms equipped with all the essentials like cable TV, DVD player, and free Wi-Fi. The Watermark Restaurant serves delectable French cuisine while Muskie Jakes Tap & Grill offers a vibrant dining experience by the river.

Relaxation and Exploration
Unwind with organic products and spa treatments at the hotel spa. For adventure seekers, the Gananoque Boat Line for cruises and the Arthur Child Heritage Museum are just a stone's throw away.

Experience the perfect blend of history, luxury, and relaxation at The Gananoque Inn & Spa. Book now for an unforgettable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YGK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 1117 reviews
Cleanliness: 6.43
Service: 7.9
Location: 8.94
Room Quality: 6.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 7.4
N
nancy • couple • ca
6
Correct
Pros:

La vue

Cons:

Pas ascenseur

2026-07-11 • via Nuitee
L
Ludivine • solo_traveller • fr
6
Pros:

Literie confortable, parking gratuit 👍🏻

Cons:

Pas de frigo dommage car très utile pour y mettre sa boisson pour qu'elle soit fraîche pour le lendemain (randos etc), petit déjeuner début assez tard (7h30) lorsque l'on a de la route pour faire les activités de la journée, pas de self service c'est dû à la carte (1 seul plat salé du coup de compris par personne) 👎🏻

2026-07-09 • via Nuitee
J
Jameel • couple • pk
6
Over all good
Pros:

Location

Cons:

Old infrastructure

2026-07-09 • via Nuitee
A
Anaïs • family_with_children • ca
10
Belle vue et paisible sur le fleuve
Pros:

L’emplacement
Le stationnement gratuit en face de l’hôtel
La vue sur le saint Laurent
Le charme de l’hôtel

2026-07-07 • via Nuitee
A
Andrea • solo_traveller • us
8
Pros:

Beautiful location

2026-07-07 • via Nuitee
H
Hanbiao • extended_group • us
9
Pros:

the location

2026-07-06 • via Nuitee
I
Istvan • couple • ca
10
2026-07-06 • via Nuitee
S
Susan • solo_traveller • ca
8
Pros:

Location was awesome, as It was right on the water and the breakfast included was amazing, servers and front desk staff were awesome.

Cons:

It was kind of dated which was nice to an extent. It needs fridges in the rooms. Our food went bad as there wasnt anywhere to put it and most rooms these days have small fridges in the room.

2026-07-06 • via Nuitee
J
Jay • solo_traveller • ca
8
2026-07-04 • via Nuitee
A
adi • solo_traveller • il
7
2026-07-03 • via Nuitee
J
John and Donna • couple • ca
7
It was good .
Pros:

Location was beautiful.

Cons:

Breakfast was small and not very good . Pancakes were cold . Sausage was bad and cold .

2026-07-03 • via Nuitee
L
Lyne • couple • ca
10
Endroit parfait pour déconnecter
Pros:

Le service, le confort, l'insonorisation, l'emplacement.

Cons:

Rien P

2026-07-02 • via Nuitee
C
Catherine • family_with_children • ca
8
Great location on the water.
Pros:

Location on the water was great. Breakfast overlooking the water was beautiful.

Cons:

Breakfast was basic, but ok.

2026-06-30 • via Nuitee
P
Peter • couple • at
6
Die Lage würde mehr hergeben; das Hotel hat die besten Zeiten hinter sich
Pros:

Die Lage des Hotels direkt am Hafen ist sehr schön; eigene Parkplätze vorhanden; indisches Restaurant im Haus; junger Mann an der Rezeption und junge Kellnerin waren sehr aufmerksam; gepflegter Garten; Bad wurde erneuert

Cons:

Zimmer nahe dem Küchenabzug, d.h. bis spät am Abend Küchengerüche; teilweise wenig motivierte Mitarbeiter z.B. beim Frühstück; Auswahl beim Früchstück eher eingeschränkt; Spa gibt es nicht mehr; Zimmer eher klein; kein Lift, d.h. Koffer schleppen

2026-06-30 • via Nuitee
C
CheltCooks • Family
8
Ground floor if you can't do stairs
Pros:

I was pleasantly surprised by this Inn after reading the reviews. The rooms were pleasant and clean. Property is built on a hill and has a lot of stairs and no elevator.

I had asked for a ground floor room with 2 beds for mobility issues. The room was in a motel-like addition. It had a walkout to the waterfront patio which was a lovely feature.
The bathroom was newly renovated with walk-in shower. Beds were comfortable.
Some furniture was a bit worn, but not an issue.

Location is very close to the Thousand Island Cruise terminal.

"Free" Breakfast was not great. Avoid the omelets . They were precooked and cold.
Best bet is the eggs and bacon. It was at least freshly cooked.

I stayed at this property as I was meeting with others who were also staying there.
Although I enjoyed my stay, it was overpriced.

2026-06-29 • via Tripadvisor
C
CA Praveen • solo_traveller • ae
7
Pros:

Location

2026-06-29 • via Nuitee
S
Sam • couple • ca
9
Pros:

The staff was great. The free breakfast hit the spot. Very good location to the 1000 island tours.

2026-06-29 • via Nuitee
W
Wales • couple • ca
7
Pros:

The history , the beds were so comfortable , and the view

Cons:

Lack of historical ambience . At arrival there was used bedding and garbage throughout all the hallways .

2026-06-27 • via Nuitee
M
Matthieu • couple • ca
7
2026-06-25 • via Nuitee
G
Greg • couple • ca
9
Overall very clean and very friendly staff.
Pros:

The breakfast and wait staff were perfect

Cons:

What we didn’t like was that the dining room tables were dirty. They could have been covered by some nice white clean linens. The chairs on the outside patio were very uncomfortable.

2026-06-23 • via Nuitee