Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
Noisy environment

Categories

Cleanliness
6.43
Several reviews indicated rooms were not clean enough, with specific mentions of dusty tables and dirty utensils.
Service
7.9
General sentiment was positive with mentions of accommodating staff and good breakfast service.
Location
8.94
Multiple reviews highlighted the great location near the water and key attractions.
Room Quality
6.89
Reviews indicated mixed sentiments with some rooms being comfortable but others reported dated and tiny accommodations.
Amenities
7.92
The facility offered several amenities that were appreciated, despite some concerns about soundproofing.
Value for Money
7.38
The pricing may not reflect the experience given the cleanliness issues and condition of some rooms.
Food and Beverage
7.93
Breakfast received positive reviews but there were some criticisms regarding the quality of food displayed.
Overall Experience
7.4
Overall feedback was mixed but leaned towards a pleasant experience given location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:33

Property Description

Historic Charm by the River
This 1860s carriage factory turned inn offers a unique blend of history and modern comforts on the St. Lawrence River. The private dock adds a touch of exclusivity to your stay.

Luxurious Rooms and Dining
Indulge in classical rooms equipped with all the essentials like cable TV, DVD player, and free Wi-Fi. The Watermark Restaurant serves delectable French cuisine while Muskie Jakes Tap & Grill offers a vibrant dining experience by the river.

Relaxation and Exploration
Unwind with organic products and spa treatments at the hotel spa. For adventure seekers, the Gananoque Boat Line for cruises and the Arthur Child Heritage Museum are just a stone's throw away.

Experience the perfect blend of history, luxury, and relaxation at The Gananoque Inn & Spa. Book now for an unforgettable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YGK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 1058 reviews
Cleanliness: 6.43
Service: 7.9
Location: 8.94
Room Quality: 6.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 7.4
J
JeannieMB • family_with_children • ca
7
Pros:

Good location. Wonderful, friendly staff.

Cons:

The years are showing and even though it's well-cleaned, it's looking worn.

2026-02-14 • via Nuitee
R
Robert • couple • ca
5
“Overall, the stay was fine, though I wouldn’t be in a hurry to return.”
Pros:

“The staff were friendly, and the location was great.”

Cons:

“We did notice a few empty soap containers, and not all menu items were available, especially the French onion soup.”

2026-01-25 • via Nuitee
J
John • solo_traveller • ca
9
2026-01-25 • via Nuitee
J
Jim • couple • ca
9
Excellent
2026-01-20 • via Nuitee
L
Lori • couple • ca
10
2026-01-19 • via Nuitee
S
Stephen • couple • us
2
Forget it
Pros:

The river view

Cons:

Should have been demolished. Old and decrepit, but great view of the river.

2026-01-19 • via Nuitee
H
Harriet • couple • ca
7
2026-01-19 • via Nuitee
K
Katy • couple • ca
5
Underwhelming and not worth the price. Will stay somewhere else next time
Pros:

Location was good

Cons:

Slow breakfast service, room was dated but not charming like it used to be, staff slow but also not around (no one was there when time to check out and we waited for a few mins before just leaving), had a terrible sleep because the pillows were very lumpy and uncomfortable. Breakfast was so-so and not worth it.

2026-01-19 • via Nuitee
R
Rebecca • couple • us
6
It was just "ok"
Pros:

Breakfast was good but the woman who was on duty acted like we were a bother, no smile, "just the facts m'am"

Cons:

front desk staff were very accommodating, the wait staff at breakfast acted like we were a bother to her.

2026-01-19 • via Nuitee
L
Lauren • couple • ca
5
Pros:

Location. Grounds/landscaping. Restaurant patio.

Cons:

Room cleanliness. Lack of hot water in shower. Dinner and breakfast food.

2026-01-19 • via Nuitee
G
Gary • couple • ca
8
Pros:

Good location good breakfast

2026-01-19 • via Nuitee
D
Danny • couple • ca
3
Disappointing.
Pros:

Leaving the next day

Cons:

The reception staff was cold and unwelcoming. The breakfast was the worst I have ever been served over cooked and cold.
This place has lost the charm and warmth it had a decade back. To bad .We will never grace this establishment again

2026-01-19 • via Nuitee
I
Irina • couple • ca
8
Pros:

I did not take breakfast

Cons:

N/A

2026-01-19 • via Nuitee
S
Suzanne • extended_group • ca
5
Cons:

Propreté de la cuisine, les portes battantes complètement sale , les portes de frigos sales, salle de bain Rez de chaussée. Tapis dans les chambres devraient être enlevés. La porte de la salle de bain ne ferme pas ( chambre 218 ).
Le personnel est gentil

2026-01-19 • via Nuitee
B
Ban • family_with_children • ca
7
Pros:

Every thing was good and the staff were very friendly and helpful. I recommend the hotel for everyone who wants to spend relaxing and enjoying time.

2026-01-19 • via Nuitee
R
Robert • couple • ca
8
Very nice boutique Inn with a picturesque location.
Pros:

Complimentary order off the menu breakfast was awesome, better than most "do it yourself" breakfast's with a toaster, coffee machine and a yogurt cup. We also brought our bicycles with us on our stay and they let us keep them in their conference room on the main floor. Nice touch. Also, we walked to everything close by. We did not move our vehicle for our whole stay. Parking included in room price was nice also.

Cons:

Our room location at the Gananoque Inn was not that great. It was on the third floor (no elevators) down at the farthest end of the hallway overlooking a parking lot. For a three night stay, there were probably better rooms available. The room was clean and nice itself, just the location in the hotel could have been better.

2026-01-19 • via Nuitee
M
Mike • couple • ca
5
Location and breakfast were good. In room Keurig coffee maker was filthy.
Pros:

Bed was comfy. Breakfast was quite delicious.

Cons:

Service on the patio deck was appalling. Almost nonexistent. Took 1 hour to get a single beer and pay for it on a very hot and sunny afternoon. There were only a few patrons so don’t really understand the massive delays?

2026-01-19 • via Nuitee
H
Hansa • extended_group • ca
10
It was a nicd stay, great location. Vraj was super helpful and quick to respond to any requests we had
Pros:

Location

Cons:

The room seemed too crowded

2026-01-19 • via Nuitee
A
André • couple • ca
8
Expérience malgré tout positive dans ce bon hôtel malgré son âge.
Pros:

Confort des chambres, propreté, situation de l'hôtel proche des croisières, l'accueil au moment de l'enregistrement, possibilité de s'asseoir sur la pelouse au bord de l'eau.

Cons:

Il y avait du bruit le soir dans les corridors, les deux petits déjeuners que nous avons pris n'étaient pas bons, mal cuits et froids. Si le personnel à l'accueil a été exemplaire, le service à la clientèle de la part de certains serveurs et serveuses du restaurant n'était pas acceptable : pas de verre d'eau avant le repas, méconnaissance du menu, aucun désir de contact avec les clients, indifférence, voire désintérêt pour leur travail. Je n'ai rien contre les communautés culturelles, mais si des gens de ces communautés sont employés en hôtellerie et en restauration, ils devraient être mis au courant des bonnes pratiques en service à la clientèle. C'est le point le plus négatif de notre séjour.

2026-01-19 • via Nuitee
S
Shikha • solo_traveller • ca
9
Over all good.
Pros:

Love the location and private dack facility.

Cons:

Cleanliness in the hotel could've been better, after paying almost 300$ per night.

2026-01-19 • via Nuitee