Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
Noisy environment

Categories

Cleanliness
6.43
Several reviews indicated rooms were not clean enough, with specific mentions of dusty tables and dirty utensils.
Service
7.9
General sentiment was positive with mentions of accommodating staff and good breakfast service.
Location
8.94
Multiple reviews highlighted the great location near the water and key attractions.
Room Quality
6.89
Reviews indicated mixed sentiments with some rooms being comfortable but others reported dated and tiny accommodations.
Amenities
7.92
The facility offered several amenities that were appreciated, despite some concerns about soundproofing.
Value for Money
7.38
The pricing may not reflect the experience given the cleanliness issues and condition of some rooms.
Food and Beverage
7.93
Breakfast received positive reviews but there were some criticisms regarding the quality of food displayed.
Overall Experience
7.4
Overall feedback was mixed but leaned towards a pleasant experience given location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:33

Property Description

Historic Charm by the River
This 1860s carriage factory turned inn offers a unique blend of history and modern comforts on the St. Lawrence River. The private dock adds a touch of exclusivity to your stay.

Luxurious Rooms and Dining
Indulge in classical rooms equipped with all the essentials like cable TV, DVD player, and free Wi-Fi. The Watermark Restaurant serves delectable French cuisine while Muskie Jakes Tap & Grill offers a vibrant dining experience by the river.

Relaxation and Exploration
Unwind with organic products and spa treatments at the hotel spa. For adventure seekers, the Gananoque Boat Line for cruises and the Arthur Child Heritage Museum are just a stone's throw away.

Experience the perfect blend of history, luxury, and relaxation at The Gananoque Inn & Spa. Book now for an unforgettable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YGK

Location

Guest Reviews

7.6
Based on 1134 reviews
Cleanliness: 6.43
Service: 7.9
Location: 8.94
Room Quality: 6.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 7.4
P
Patricia family_with_children ca
8
Pros:

Le personnel est vraiment gentil ! Les déjeuners sont très bons et rapidement servis! Super bien situé, la vue est magnifique!

Cons:

L’établissement est très vieux, et l’entretien de celui-ci pourrait être mieux. Propreté pas au top, nous avons fait changer les draps à notre arrivée, car ceux-ci étaient souillés de crotte au fromage! Pas de frigo dans la chambre.

2026-08-07 via Nuitee
G
Gaétane couple ca
8
À refaire!
Pros:

L'emplacement est superbe

Cons:

Pas d'ascenseur

2026-08-07 via Nuitee
T
Tarun solo_traveller ca
9
2026-08-07 via Nuitee
P
Patrícia couple de
8
2026-08-06 via Nuitee
E
Eric solo_traveller fr
7
Pros:

Emplacement. Personnel

Cons:

Chambre avec bruit sous la fenêtre et odeur humidité

2026-08-05 via Nuitee
M
Mcdaid solo_traveller ca
7
Pros:

If was really central and walking distance to everything

Cons:

There was no fridge in the rooms and the included breakfast was not good , everything seemed preheated and I couldn't feed my baby any of it , so would rather have a reduced price and no breakfast as we had to then go out and pay for breakfast

2026-08-05 via Nuitee
J
Jessica solo_traveller ca
7
Amazing stay
Pros:

Great location

Cons:

Clean, had a restaurant great location beautiful look out

2026-08-04 via Nuitee
V
Véronique family_with_children fr
8
Un séjour agréable.
Pros:

L’emplacement. L’authenticité du lieu. La propreté.

Cons:

La moquette des chambres est un peu fatiguée…

2026-08-03 via Nuitee
J
Jara solo_traveller es
8
Pros:

Las vistas y el pueblo donde está es precioso.

Cons:

Ell colchón era muy duro, supongo que es cuestión de gustos.

2026-08-03 via Nuitee
M
Mike couple ca
5
won't return for another stay.
Pros:

breakfast
the waitress was very friendly

Cons:

the lady checking us in was not the most pleasant (we were early arriving)
the location of our room overlooking the parking lot was not what we expected
the body wash in the shower was empty

2026-08-03 via Nuitee
E
Elizabeth couple ca
10
We had a very positive experience and Harsh & Nathan were great! We checked in late and Harsh was kind enough to sec
Pros:

Location of the hotel was great! Close to the water an walking distance to the town.

Cons:

N/A

2026-08-03 via Nuitee
S
Sarah couple ch
8
Gute Lage für Ausflüge zu den 1000 Islands
Pros:

Die Lage des Hotels ist optimal für Ausflüge zu den 1000 Islands, die Gegend ist ruhig und der Hafen ist fussläufig erreichbar. Das Abendessen war unerwartet gut, die indischen Gerichte waren sehr gut zubereitet und auch am Wochenende gab es eine gehobenere à la carte Karte. Auf der Terrasse mit dem Blick auf den Lake Ontario lässt es sich gut verweilen.

Cons:

Das Verhältnis zwischen dem Preis und der Hoteleinrichtung selbst ist leider in einem Ungleichgewicht. Das Hotel ist in die Jahre gekommen und es wären ein paar Renovierungen der Zimmer und der jeweiligen Etagen erforderlich. Beim Frühstück, welches in Ordnung ist aber leider nicht so gut wie die Speisen am Abend, hätte ich mir Tischdecken auf den Tischen gewünscht.

2026-08-02 via Nuitee
S
silvia solo_traveller it
7
Soggiorno on the river
Pros:

La posizione dell'hotel é fantastica, giardino stupendo proprio sull'acqua. La colazione ottima servita sul terrazzo con vista sulle isole. Il ristorante ottimo

Cons:

Da rivedere molto la pulizia delle camere. Struttura un pó datata

2026-08-02 via Nuitee
C
chariclia couple ca
10
2026-07-25 via Nuitee
D
Dagmar solo_traveller ca
9
Staff were excellant in helping me obtain a credit for a duplicate booking
Pros:

Waterfront location

2026-07-25 via Nuitee
C
Carolyn couple gb
9
Great place to stay very central
Pros:

Lovely location easy parking

Cons:

No lift
Breakfast slightly chaotic so don’t be in a rush

2026-07-25 via Nuitee
P
pencilcase Friends getaway
6
clean??
Pros:

we had dinner at Muskie Jakes at the Gananoque Inn. We had a male server who was just ok. my concern was with the questionable cleanliness of the restaurant. When on my way to the restroom there was a door that was marked Staff only. I have included a photo. It looked like this door may lead to the kitchen. I wonder how clean the inside of the kitchen area is when this is what the customer Can see….. Who would think that this is acceptable?

2026-07-24 via Tripadvisor
M
Mobile66929711669 Couples
8
Not nearly as bad as some reviewers suggest
Pros:

The inn is old and has a tired feel but has been remade to modern standards and has a certain charm. No issues with our room - comfortable beds with good quality linens, a newly renovated bathroom and a view to die for. The breakfasts though, as other reviews have pointed out, are indeed horrible. I’d avoid anything coming from this kitchen. Otherwise there’s potential here for an excellent stay in a hard to beat location right on the water.

2026-07-23 via Tripadvisor
A
Azadeh solo_traveller ca
7
Pros:

I liked the location and water view.
The staff are very kind.

Cons:

There is no refrigerator in my room.

2026-07-23 via Nuitee
N
Najwa extended_group ca
10
If I go again I will choose same hotel
Pros:

Booking .com Gogol

Cons:

Nothing

2026-07-21 via Nuitee