Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Stunning location
Cons:
Cleanliness issues
Price concerns

Categories

Cleanliness
7.54
Some reviews mentioned cleanliness as an issue.
Service
9.01
Overwhelmingly positive feedback about friendly and helpful staff.
Location
9.05
Excellent location with easy access to the city center and stunning views.
Room Quality
8.5
Rooms were described as spacious and comfortable, though some specific concerns were noted.
Amenities
8.03
Amenities were generally good, although some feedback on the spa facilities was noted.
Value for Money
7.99
Mixed feedback regarding value, with some suggesting improvements.
Food and Beverage
8.54
Positive reviews on food quality and meal options.
Overall Experience
8.51
Overall positive experiences noted with the hope to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:38

Property Description

Luxury and Serenity by Lake Zell

Private Peninsula Paradise: Experience exclusivity at The Grand Hotel Zell am See, nestled on a private peninsula along Lake Zell. Indulge in the private beach and rooftop spa with breathtaking views.

Culinary Delights: Delight your taste buds with a blend of international cuisine and local Pinzgau specialties at the lake-view restaurant. For a more relaxed atmosphere, the Imperial café bar offers a variety of snacks and drinks.

Wellness Oasis: Unwind with a wide selection of beauty and wellness treatments in the spa area. Stay connected with complimentary WiFi throughout the hotel.

Book now to elevate your stay at The Grand Hotel Zell am See!

Important information:

Our property has a history of more than 130 years, which is reflected in its unique architecture. Due to the building’s structure, our hotel is unfortunately not fully accessible. Access for wheelchair users is limited, as some areas can only be reached via stairs and there is no continuous step-free access throughout the property.

We want all our guests to feel comfortable. If you have any questions about accessibility or specific needs, please do not hesitate to contact our team — we will be happy to provide information and assistance.

Guests arriving with children are asked to inform Grand Hotel Zell Am See about the exact number of children and the children's age. Guests are also asked to check the policies for children's extra bed and cot prices.

Please note that check-out after the official check-out time is subject to availability and an additional fee.

When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SZG

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2673 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.51
احمد • couple • sa
1
2026-07-12 • via Nuitee
هاني • couple • sa
9
2026-07-11 • via Nuitee
I
IBRAHIM • couple • ae
1
سئ 👎🏼
Pros:

سئ اول وآخر مره احجز في هاذا المكان

Cons:

سئ اول وآخر مره احجز في هاذا المكان
بدون تكيف ومعامله سيئه وغير نظيف ولا يوفر بطاقه زيلامسي

2026-07-11 • via Nuitee
A
Abdulaziz • family_with_children • sa
10
Pros:

جميل جدا

Cons:

لايوجد مصعد للعربيات الأطفال عند الدخول

2026-07-11 • via Nuitee
T
thanwa • couple • ae
5
2026-07-11 • via Nuitee
R
Rabab • couple • il
8
2026-07-11 • via Nuitee
H
Hussain • couple • qa
9
2026-07-11 • via Nuitee
A
Ahmad • family_with_children • qa
10
2026-07-11 • via Nuitee
W
Waleed • couple • sa
1
2026-07-10 • via Nuitee
J
Jabran • couple • qa
10
Pros:

من اجمل الفنادق في زيلامسي للامانه وفنتج ، فطورهم لذيذ

Cons:

لا شيء

2026-07-09 • via Nuitee
A
Alamri • solo_traveller • sa
5
2026-07-09 • via Nuitee
A
Alnaddaf • couple • sa
8
2026-07-09 • via Nuitee
N
Neitz • solo_traveller • za
10
Zel am see stunning
Pros:

Perfect location.
Book a balcony room
Wonderfull full breakfast
Beautifull classy stunning hotel
Use the parking space
Walk along the lake
Drink champagne at the outside bar area
Would highly recommend this hotel
Go up the cable car and walk to the other cable car
Dont wait book this hotel now. Big rooms with beautiful interiour

Cons:

I loved everything

2026-07-08 • via Nuitee
J
Jamilah • couple • sa
10
شكراً فريق جراند هوتيل زيلامسي كانت اقامة رائعه
Pros:

الموقع والموظفون والاطلاله والبوفيه

Cons:

الاثاث قديم جدا

2026-07-08 • via Nuitee
S
Salem • couple • ae
8
Bad
Pros:

View and location

Cons:

It was old furniture and there is no air conditioning and only fan. For this price should bring remotely air conditioning.

2026-07-08 • via Nuitee
S
Saleh • couple • ae
10
2026-07-07 • via Nuitee
K
Karam • solo_traveller • il
10
2026-07-07 • via Nuitee
H
HAMMAD • couple • sa
9
2026-07-06 • via Nuitee
H
Hussam • couple • sa
10
2026-07-06 • via Nuitee
I
Issakainen • couple • fi
9
2026-07-06 • via Nuitee