Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Stunning location
Cons:
Cleanliness issues
Price concerns

Categories

Cleanliness
7.54
Some reviews mentioned cleanliness as an issue.
Service
9.01
Overwhelmingly positive feedback about friendly and helpful staff.
Location
9.05
Excellent location with easy access to the city center and stunning views.
Room Quality
8.5
Rooms were described as spacious and comfortable, though some specific concerns were noted.
Amenities
8.03
Amenities were generally good, although some feedback on the spa facilities was noted.
Value for Money
7.99
Mixed feedback regarding value, with some suggesting improvements.
Food and Beverage
8.54
Positive reviews on food quality and meal options.
Overall Experience
8.51
Overall positive experiences noted with the hope to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:38

Property Description

Luxury and Serenity by Lake Zell

Private Peninsula Paradise: Experience exclusivity at The Grand Hotel Zell am See, nestled on a private peninsula along Lake Zell. Indulge in the private beach and rooftop spa with breathtaking views.

Culinary Delights: Delight your taste buds with a blend of international cuisine and local Pinzgau specialties at the lake-view restaurant. For a more relaxed atmosphere, the Imperial café bar offers a variety of snacks and drinks.

Wellness Oasis: Unwind with a wide selection of beauty and wellness treatments in the spa area. Stay connected with complimentary WiFi throughout the hotel.

Book now to elevate your stay at The Grand Hotel Zell am See!

Important information:

Our property has a history of more than 130 years, which is reflected in its unique architecture. Due to the building’s structure, our hotel is unfortunately not fully accessible. Access for wheelchair users is limited, as some areas can only be reached via stairs and there is no continuous step-free access throughout the property.

We want all our guests to feel comfortable. If you have any questions about accessibility or specific needs, please do not hesitate to contact our team — we will be happy to provide information and assistance.

Guests arriving with children are asked to inform Grand Hotel Zell Am See about the exact number of children and the children's age. Guests are also asked to check the policies for children's extra bed and cot prices.

Please note that check-out after the official check-out time is subject to availability and an additional fee.

When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SZG

Location

Guest Reviews

8.4
Based on 2802 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.51
A
A • couple • qa
5
لا ترفعون سقف التوقعات
Pros:

الفندق 0/10
افضل مافيه موقعه واطلالته

Cons:

حجزنا غرفه مكيفه ولكن على كيفهم مسكرين مكيفات الفندق كامل بدون توضيح مسبق عند الحجز كانت الحراره 20 ويقولون نشغله بس اذا درجه الحراره 21 ، طيب وتفضيلات الزوار؟
موظفين الاستقبال على كل شي يسون مشكله "وقحين"
طلبو مني رسوم المواقف وانا اصلا ماعندي سياره
ازعاج سكه القطار و الساعه 6 الصباح يشيلون القمامه يسحبون الحاويات على الصخر ازعااااج ازعاااج
الاثاث قددديم ومتهالك حتى التلفزيون مقاسه شبرين
الفطور عادي جدا

2026-11-07 • via Nuitee
صالح • couple • ae
10
شكرا
Pros:

كل شي أعجبني ❤️❤️❤️

Cons:

كل شي كان جميل

2026-11-05 • via Nuitee
S
Saood • couple • om
9
2026-11-04 • via Nuitee
N
Neena • family_with_children • in
10
Pros:

Location, room quality, behaviour of staffs, dinning terrace

Cons:

Pee room is quite small and without wash basin.

2026-11-03 • via Nuitee
G
Gerald • solo_traveller • at
10
Pros:

alles

Cons:

---

2026-11-03 • via Nuitee
W
Werner • family_with_children • at
9
2026-11-02 • via Nuitee
A
Ahmed • couple • ae
10
اجمل فندق في زيلامسي
Pros:

من افخم الفنادق على بحيرة زيلامسي وكل سنة احجز عندهم وخيارات الافطار عندهم متنوعه ولذيذة

Cons:

لاشي

2026-11-02 • via Nuitee
M
Moaayad • couple • sa
8
Pros:

الموقع

Cons:

الاثاث قديم ولكن جيد

2026-11-01 • via Nuitee
Šolc • solo_traveller • cz
10
2026-11-01 • via Nuitee
E
Easa • solo_traveller • ae
10
2026-10-31 • via Nuitee
K
kalina • couple • ca
6
Great views but aged property , no heating no AC
Pros:

Location

Cons:

Dated

2026-10-31 • via Nuitee
K
KHALID • couple • sa
10
2026-10-31 • via Nuitee
M
Mohammad • solo_traveller • kw
6
Pros:

Location was very good , room view over the lake was incredible

Cons:

Hotel need urgent Renocation

2026-10-30 • via Nuitee
A
Abdalaziz • couple • qa
10
2026-10-29 • via Nuitee
H
hadiya • extended_group • qa
9
Pros:

كل شي

Cons:

لا شي

2026-10-29 • via Nuitee
A
Asma • couple • qa
9
مكان مريح جدا
Pros:

الراحة

Cons:

كل شي أعجبني

2026-10-29 • via Nuitee
D
Dr. Mohamed salem • couple • ae
9
2026-10-28 • via Nuitee
Y
Yahya • couple • sa
10
Pros:

تعامل الموظفين الغرفه مطله ع البحيرة
السنتر تنزل له ع طول

Cons:

الاقطار ماهو متنوع ونفس الاصناف

2026-10-28 • via Nuitee
A
Al Rahma • couple • ae
10
2026-10-28 • via Nuitee
M
mohammad • couple • qa
1
الفندق القديم ممتاز
Pros:

الموقع و الموظفون

Cons:

الفندق ممتاز ولاكن لديهم الغرف الجديده يسئه ولا يتم تنظيفها و يوجد بها غبار و حشلات كثيره

2026-10-28 • via Nuitee