Springhill Suites by Marriott Chicago Downtown/ River North

The room was fantastic! The staff is charming! Loved the breakfast options! I was very impressed!

We got into Chicago well before check in time. Emily was at the counter and checked us in. She was able to pre-check in our rooms so that when we came back we basically just needed to get keys. She was wonderful. She was helpful, professional and great to work with. Overall our stay was great. Hotel was nice, clean, decent breakfast, great location.

Great restaurants and shops were very walkable. River walk was 5 minutes away which was awesome.

Yes

Yes

Clean room very comfortable

This hotel was in a great location. Just a couple blocks from Michigan avenue, with so much to do everywhere. Great restaurants and shopping very close. Only a 15 minute walk to the Bean, 15-20 minute walk to Navy Pier, 15-20 minute walk to 360 Chicago at the John Hancock building. So many great things to see as you walk to your destination. Seems like a very safe area. Hotel was very nice and clean. We would definitely stay here again.

Great! It was the perfect location and beautiful views

loved it!!

Good

My wife and I travel to Chicago frequently for concerts and shows, and decided to try this hotel. The room is really nice: comfortable and well-designed. The pillows weren't great, but that's not too uncommon. But come night, sleep was very difficult. Even though we were on the 12th floor, the street noise kept me awake until 5am: constant horns, motorcycles, and fire sirens (a fire station is about 50 yards away). Clearly, better windows are needed! None of the other Chicago hotels I frequent have had this problem.

Come morning, the free breakfast, especially the warm foods, was one of the worst I've had. To be honest, I was a bit embarrassed, because the tables around us were filled with Europeans visiting Chicago, and even low-end properties in Europe (including those owned by Marriott) provide an amazing breakfast buffett with a wide variety of pastries and freshly cooked foods. Why do we put up with this? I wasn't surprised by the number of plates full of food that I saw thrown away. After trying to eat, we just left and got breakfast elsewhere. (The coffee, however, was not too bad, if you want one positive note on the experience.)

The property is clean, close to tons of things to do in downtown Chicago, and staff was friendly and accommodating. Two issues, 1st parking is $75 pretty pricey and the couch/ pullout bed is not comfortable at all. Both hard as a rock. I totally forgot that I had stayed in the Springhill suites Chinatown last summer and their couch / pullout bed was also super hard. If you don't need those, I 100% recommend these hotels for the locations, cleanliness, and complementary breakfast.

Nice and convenient place to stay , safe to be walking around within minutes of river walk .

Nice place
Needs a hot tun

A

Great hotel!

The staff was great.

Staff was super friendly. Rooms and other areas were clean and breakfast was great. Only gripe was the bottleneck at check-in and in the lobby. It got really backed up.

Rooms and hotel were very clean. Safe area and very convenient. Only thing I would suggest is have somewhere for people to store their clothes (chest drawers).

We have a great time on this hotel. Perfect for families and group of friends. The stuff is friendly, the room was very clean and perfect space.