Courtyard by Marriott Cancun Airport

Hotels
•
Courtyard by Marriott
8.4 (2417 reviews)
Blvd Luis Donaldo Colosio Km 12.5 , Cancún , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable room
Cons:
Poor breakfast options
Cleanliness issues

Categories

Cleanliness
7.86
Some complaints about musty odors and cheap linens.
Service
9.33
Generally friendly staff noted, but uneven treatment observed in some cases.
Location
8.87
Convenient location with a free airport shuttle.
Room Quality
8.32
Rooms are spacious and comfortable, though some signs of wear were noted.
Amenities
7.85
Limited amenities in the bathroom and no tea facilities.
Value for Money
8.81
Good value considering the convenience and quality of service.
Food and Beverage
7.36
Breakfast was generally disappointing with limited options.
Overall Experience
8.83
Pleasant stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:18

Property Description

Convenient Location
Located just 5 minutes from Cancun International Airport, Courtyard by Marriott Cancun offers a complimentary 24-hour airport shuttle service for guests' convenience. Situated close to major universities, city attractions, and downtown, the hotel provides easy access to all that Cancun has to offer.

Relaxing Amenities
Guests can unwind in the outdoor swimming pool, hot tubs, or the peaceful garden with hammocks. The 24-hour gym is perfect for fitness enthusiasts, while the free Wi-Fi and business center cater to those needing to stay connected and productive during their stay.

Beach Access
Make the most of your stay with the hotel's complimentary shuttle service to the beach club, allowing guests to enjoy the sun, sand, and sea without any hassle. Book your stay at Courtyard by Marriott Cancun for a relaxing and convenient experience.

Important information:

Guests should contact the hotel upon arrival at the airport to request the airport shuttle service. The service is available 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2417 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.83
H
Hassan • solo_traveller • mx
10
2026-03-27 • via Nuitee
H
Hassan • solo_traveller • mx
10
2026-03-27 • via Nuitee
Y
Yvonne • couple • us
8
Convenient, clean, comfortable with efficient and friendly staff.
Pros:

Suites are spacious and clean. Wonderful beds and pillows. Conveniently located near airport with good shuttle service. Quiet, not a party place. Great staff, especially Maria at the main door.

Cons:

Toilets should be chair height. Restaurant food is insipid. Service is good, but the food is cold upon arrival without seasoning. Courtyard should have an excellent restaurant because there are no restaurants near the hotel.

2026-03-25 • via Nuitee
H
Hermann Julien • family_with_children • fr
7
2026-03-24 • via Nuitee
L
Linda • couple • ca
9
We stayed for 2 nights & enjoyed our stay. We enjoyed the pool & surrounding grounds, staff at the restaurant we
Cons:

I found the bathroom frustrating, there was only one hook to hang your wet towels, no hook behind the door, one small towel bar at the sink placed in a awkward location, certainly not big enough to hang your hand towel. The strip lighting on top of the mirror was not adequate.

2026-03-20 • via Nuitee
A
Andres • family_with_children • mx
8
Pros:

Clean, comfortable, near the airport

Cons:

The shuttle to the airport was not on time

2026-03-18 • via Nuitee
J
Jane • family_with_children • us
5
Cons:

Shuttle did not come on half hour so had to take Uber to airport. Poor communication

2026-03-16 • via Nuitee
A
Andrea • extended_group • hu
10
2026-03-15 • via Nuitee
O
oliver • solo_traveller • de
8
Sehr gut als Zwischenstopp
Pros:

Alles gut für 2 N ächte

Cons:

Gut

2026-03-15 • via Nuitee
F
FERNANDO • family_with_children • mx
8
Cambios de políticas
Pros:

Servicio transporte al aeropuerto

Cons:

Que ya ten cobran el estacionamiento para poder viajar, y antes no era asi, eso era la diferencia de decisión para hospedarme con uds, ya no es conveniente.

2026-03-12 • via Nuitee
T
Tracy • family_with_children • za
8
Pros:

Excellent location to Cancun Hotel with free airport shuttle collection at point 26 in the pick up area outside the terminal.

Cons:

Room had not been cleaned properly, trash in the bathroom basket and a used hand towel left in the bathroom.

2026-03-11 • via Nuitee
T
Tracy • family_with_children • za
10
Pros:

Excellent option near the airport with a free airport shuttle that collects at point 26 in the parking outside the terminal.

2026-03-11 • via Nuitee
P
Pascale • family_with_children • ca
10
2026-03-10 • via Nuitee
B
Bernareggi • couple • gb
10
easy place to stay after a long flight
Pros:

very close to airport

Cons:

better system to book the shuttle to pick up passengers from airport. the hotel should send a link 2 or 3 days before arrival to book the shuttle

2026-03-08 • via Nuitee
Q
quitterie • family_with_children • fr
8
Pros:

Très bon emplacement pour notre vol de retour le lendemain vers la France. La piscine et le jardin sont vraiment appréciables et plutôt très chouettes pour être à proximité de l’aéroport. Des machines à laver et sèche linge sont disponibles aux clients (moyennant une petite somme), ce qui est pas mal pour alléger ses machines au retour chez soi.

Cons:

Un parfum artificiel bof et une Clim assez forte dans les couloirs.

2026-03-08 • via Nuitee
U
Usha • family_with_children • gb
3
Pros:

Na

Cons:

Calling a taxi through the hotel was very difficult. Also getting the shuttle was difficult. When we arrived at the airport we were told shuttle will arrive in few minutes and we waited around 50 minutes then took a taxi and paid for it.

2026-03-05 • via Nuitee
U
Usha • family_with_children • gb
3
2026-03-05 • via Nuitee
L
LAURIE • couple • us
8
Great place near airport with free regular shuttle service.
Pros:

The big comfortable beds. The lush garden in the back envelops a nice big pool and hot tub. Quiet rooms. The fact that the shuttle leaves every half hour. However, make sure you line up early because they do fill up sometimes. Also staff was very helpful in printing out boarding passes and helping us in with the luggage. It's the second time I've stayed there the night before flying out. A lot of airline staff stay there too because its the best choice in the area.

Cons:

The restaurant was quite expensive. When driving there from the main highway you have to make a complex series of loops to get to the hotel even though you can see it from the highway. It was difficult getting there and getting out when driving your own car.

2026-03-04 • via Nuitee
S
Suzanne • family_with_children • ca
9
2026-03-03 • via Nuitee
F
Frederic • solo_traveller • fr
10
Les meilleurs nachos de la région
Pros:

Ils ont amélioré le service et la cuisine
Je connaissais l’établissement

2026-03-03 • via Nuitee