Courtyard by Marriott Cancun Airport

Hotels
Courtyard by Marriott
8.4 (2417 reviews)
Blvd Luis Donaldo Colosio Km 12.5 , Cancún , mx

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable room
Cons:
Poor breakfast options
Cleanliness issues

Categories

Cleanliness
7.86
Some complaints about musty odors and cheap linens.
Service
9.33
Generally friendly staff noted, but uneven treatment observed in some cases.
Location
8.87
Convenient location with a free airport shuttle.
Room Quality
8.32
Rooms are spacious and comfortable, though some signs of wear were noted.
Amenities
7.85
Limited amenities in the bathroom and no tea facilities.
Value for Money
8.81
Good value considering the convenience and quality of service.
Food and Beverage
7.36
Breakfast was generally disappointing with limited options.
Overall Experience
8.83
Pleasant stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:18

Property Description

Convenient Location
Located just 5 minutes from Cancun International Airport, Courtyard by Marriott Cancun offers a complimentary 24-hour airport shuttle service for guests' convenience. Situated close to major universities, city attractions, and downtown, the hotel provides easy access to all that Cancun has to offer.

Relaxing Amenities
Guests can unwind in the outdoor swimming pool, hot tubs, or the peaceful garden with hammocks. The 24-hour gym is perfect for fitness enthusiasts, while the free Wi-Fi and business center cater to those needing to stay connected and productive during their stay.

Beach Access
Make the most of your stay with the hotel's complimentary shuttle service to the beach club, allowing guests to enjoy the sun, sand, and sea without any hassle. Book your stay at Courtyard by Marriott Cancun for a relaxing and convenient experience.

Important information:

Guests should contact the hotel upon arrival at the airport to request the airport shuttle service. The service is available 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2417 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.83
R
R solo_traveller mx
8
Pros:

Instalaciones en general

Cons:

Mucho ruido en las habitaciones contiguas y en el pasillo

2026-04-16 via Nuitee
B
Benami family_with_children br
7
Ok para uma noite em trânsito.
Pros:

Café da manhã e pessoal.

Cons:

Quarto com mau cheiro.

2026-04-13 via Nuitee
S
Sarah extended_group de
9
2026-04-12 via Nuitee
S
Salvas solo_traveller ca
8
Transit from Mérida to Cancun airport
Pros:

Professional and polite. Up to a four star hotel standing.

2026-04-11 via Nuitee
T
thomas extended_group at
8
2026-04-10 via Nuitee
C
chrisgrimm family_with_children de
9
Pros:

Geniale Lage am Flughafen. Kostenloses Shuttle . Große Zimmer. Sehr sauber. Freundliches Personal. Guter Pool. Passt alles.

2026-04-04 via Nuitee
V
Vallado family_with_children mx
10
2026-04-04 via Nuitee
K
Kerry A solo_traveller us
7
2026-04-03 via Nuitee
H
Henk couple nl
8
Kort en goed
Pros:

Dicht bij airport mooi zwembad in prachtige tuin

Cons:

Avondeten viel wat tegen.

2026-03-29 via Nuitee
K
Kenneth couple mx
9
2026-03-29 via Nuitee
H
Hassan solo_traveller mx
10
2026-03-27 via Nuitee
H
Hassan solo_traveller mx
10
2026-03-27 via Nuitee
Y
Yvonne couple us
8
Convenient, clean, comfortable with efficient and friendly staff.
Pros:

Suites are spacious and clean. Wonderful beds and pillows. Conveniently located near airport with good shuttle service. Quiet, not a party place. Great staff, especially Maria at the main door.

Cons:

Toilets should be chair height. Restaurant food is insipid. Service is good, but the food is cold upon arrival without seasoning. Courtyard should have an excellent restaurant because there are no restaurants near the hotel.

2026-03-25 via Nuitee
H
Hermann Julien family_with_children fr
7
2026-03-24 via Nuitee
L
Linda couple ca
9
We stayed for 2 nights & enjoyed our stay. We enjoyed the pool & surrounding grounds, staff at the restaurant we
Cons:

I found the bathroom frustrating, there was only one hook to hang your wet towels, no hook behind the door, one small towel bar at the sink placed in a awkward location, certainly not big enough to hang your hand towel. The strip lighting on top of the mirror was not adequate.

2026-03-20 via Nuitee
A
Andres family_with_children mx
8
Pros:

Clean, comfortable, near the airport

Cons:

The shuttle to the airport was not on time

2026-03-18 via Nuitee
J
Jane family_with_children us
5
Cons:

Shuttle did not come on half hour so had to take Uber to airport. Poor communication

2026-03-16 via Nuitee
O
oliver solo_traveller de
8
Sehr gut als Zwischenstopp
Pros:

Alles gut für 2 N ächte

Cons:

Gut

2026-03-15 via Nuitee
A
Andrea extended_group hu
10
2026-03-15 via Nuitee
F
FERNANDO family_with_children mx
8
Cambios de políticas
Pros:

Servicio transporte al aeropuerto

Cons:

Que ya ten cobran el estacionamiento para poder viajar, y antes no era asi, eso era la diferencia de decisión para hospedarme con uds, ya no es conveniente.

2026-03-12 via Nuitee