Courtyard by Marriott Cancun Airport

Hotels
•
Courtyard by Marriott
8.4 (2391 reviews)
Blvd Luis Donaldo Colosio Km 12.5 , Cancún , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable room
Cons:
Poor breakfast options
Cleanliness issues

Categories

Cleanliness
7.86
Some complaints about musty odors and cheap linens.
Service
9.33
Generally friendly staff noted, but uneven treatment observed in some cases.
Location
8.87
Convenient location with a free airport shuttle.
Room Quality
8.32
Rooms are spacious and comfortable, though some signs of wear were noted.
Amenities
7.85
Limited amenities in the bathroom and no tea facilities.
Value for Money
8.81
Good value considering the convenience and quality of service.
Food and Beverage
7.36
Breakfast was generally disappointing with limited options.
Overall Experience
8.83
Pleasant stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:18

Property Description

Convenient Location
Located just 5 minutes from Cancun International Airport, Courtyard by Marriott Cancun offers a complimentary 24-hour airport shuttle service for guests' convenience. Situated close to major universities, city attractions, and downtown, the hotel provides easy access to all that Cancun has to offer.

Relaxing Amenities
Guests can unwind in the outdoor swimming pool, hot tubs, or the peaceful garden with hammocks. The 24-hour gym is perfect for fitness enthusiasts, while the free Wi-Fi and business center cater to those needing to stay connected and productive during their stay.

Beach Access
Make the most of your stay with the hotel's complimentary shuttle service to the beach club, allowing guests to enjoy the sun, sand, and sea without any hassle. Book your stay at Courtyard by Marriott Cancun for a relaxing and convenient experience.

Important information:

Guests should contact the hotel upon arrival at the airport to request the airport shuttle service. The service is available 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2391 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.83
L
Linda • solo_traveller • ca
5
Got no sleep but restaurant for breakfast was wonderful.
Pros:

Was picked up by shuttle at 1am go no sleep noise started at 6am but hotel manager offered free breakfast. The breakfast was AMAZING very good and restaurant staff was very good too!😊

Cons:

Arrived at 1am booked room to get some sleep. Was waken up at 6am by doors slamming, kids scramming down hallway then at 7am maids talking very loud outside my room. I requested a quiet room not sure why was put on 2nd floor in the busy part of hotel 😞

2026-02-13 • via Nuitee
B
Bruno • family_with_children • fr
8
Pros:

L'emplacement à 10 minutes de l'aéroport, idéal pour une arrivée tardive.
Le petit déjeuner très complet et vraiment excellent, personnel aux petits soins.
La piscine et le jacuzzi très agréables.

Cons:

La taille du lit double (140cm), un peu petit pour 2 personnes.

2026-02-13 • via Nuitee
W
Wolfgang • couple • de
9
2026-02-13 • via Nuitee
S
Steven • family_with_children • ca
3
Disappointing
Pros:

Close to airport

Cons:

Jacuzzi was not working, specifically messaged the hotel to see if it was before booking did not receive a response. Staff was not good about the issue.

2026-02-12 • via Nuitee
B
Birgit • family_with_children • de
10
2026-02-10 • via Nuitee
B
Birgit • family_with_children • de
10
Pros:

Sehr gutes Flughafen Hotel mit schönem Garten und Pool. Sehr sauber. Netter Service.

2026-02-10 • via Nuitee
A
Albert • solo_traveller • ca
8
Attractive hotel, but turn on the heat!
Pros:

Large room, nice patio, beautiful grounds

Cons:

It was freezing cold!

2026-01-31 • via Nuitee
D
Dulce rocio • couple • mx
10
2026-01-29 • via Nuitee
H
Hadjigeorgiou • couple • cy
9
Good stay
Pros:

Very good

Cons:

Too much time for check in

2026-01-27 • via Nuitee
M
María Cristina • family_with_children • ar
6
2026-01-27 • via Nuitee
S
Sheila • couple • gb
9
Decent large rooms and good facilities but pick up from the airport was slower than we would have liked.
Pros:

Large room, spotlessly clean, decent pool, very good shower, close to the airport.

Cons:

The free transfer between the airport and the hotel took quite a while; we waited for about 45 minutes for a minibus to come and collect us. Breakfast isn’t that special for the price charged.

2026-01-27 • via Nuitee
C
Carla • couple • br
8
Good value for a short stay
Pros:

Large room, good pool area, friendly staff. Airport transfer is a plus.

Cons:

Room was a little bit old.

2026-01-27 • via Nuitee
D
Danielle • extended_group • ca
9
Great location and save us when we were delayed due to weather
Pros:

Pool, jacuzzi, breakfast, attentiveness of staff at check in and during breakfast

Cons:

Room was small for the number of guests

2026-01-27 • via Nuitee
D
Daniel • family_with_children • gb
7
Ok but the main reason I booked was the shuttle, which proved to be a nightmare
Pros:

The hotel itself was good, decent breakfast and clean spacious rooms.

Cons:

The shuttle was an absolute nightmare. No clear communication and originally told it would be an hour wait as called the number given which turned out to be the Fairfield. Once it turned up was a. Good shuttle.

2026-01-26 • via Nuitee
G
Giorgia • extended_group • fr
7
2026-01-25 • via Nuitee
M
Marianna • extended_group • it
6
2026-01-25 • via Nuitee
K
Kelly • couple • ca
9
Perfect for airport related accommodation
Pros:

Very nice hotel with beautiful gardens, pool, small gym and outside seating for the restaurant. Lots of birds in the garden too. We booked here for the shuttle to and from the airport - the shuttle service was excellent. Our room was spacious and clean. The server we had at the restaurant was a gem. We ordered off the menu instead of the buffet and it was perfect.

Cons:

We had trouble finding the shuttle mostly due to language. We were told 'platform 27' and were looking for something substantial. The '27' is on the underside of outdoor parking roof. For others - the shuttle is parked in the same area as the taxis are and buses drop off.

2026-01-24 • via Nuitee
V
Vaz • family_with_children • pt
10
Recomendo vivamente
Pros:

Apreciei a facil ligacao e proximidade ao aeroporto. As refeicoes, a gentileza dos funcionarios, o conforto dos quartos, corresponderam inteiramente as expectativas.

Cons:

Nada a referir

2026-01-24 • via Nuitee
L
Ludmila celeste • family_with_children • il
10
נחמד
Pros:

מלון זול ונקי.
ממליצה.

Cons:

המחירים של המסעדה יקרים מאוד.

2026-01-23 • via Nuitee
I
ILARIA • family_with_children • it
10
E’ stato tutto praticamente perfetto. Sia l’accoglienza con una limonata molto buona. Inoltre abbiamo fatto una chiacchi
Pros:

Tutto

Cons:

Nulla

2026-01-22 • via Nuitee