Courtyard by Marriott Cancun Airport

Hotels
Courtyard by Marriott
8.4 (2468 reviews)
Blvd Luis Donaldo Colosio Km 12.5 , Cancún , mx

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable room
Cons:
Poor breakfast options
Cleanliness issues

Categories

Cleanliness
7.86
Some complaints about musty odors and cheap linens.
Service
9.33
Generally friendly staff noted, but uneven treatment observed in some cases.
Location
8.87
Convenient location with a free airport shuttle.
Room Quality
8.32
Rooms are spacious and comfortable, though some signs of wear were noted.
Amenities
7.85
Limited amenities in the bathroom and no tea facilities.
Value for Money
8.81
Good value considering the convenience and quality of service.
Food and Beverage
7.36
Breakfast was generally disappointing with limited options.
Overall Experience
8.83
Pleasant stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:18

Property Description

Convenient Location
Located just 5 minutes from Cancun International Airport, Courtyard by Marriott Cancun offers a complimentary 24-hour airport shuttle service for guests' convenience. Situated close to major universities, city attractions, and downtown, the hotel provides easy access to all that Cancun has to offer.

Relaxing Amenities
Guests can unwind in the outdoor swimming pool, hot tubs, or the peaceful garden with hammocks. The 24-hour gym is perfect for fitness enthusiasts, while the free Wi-Fi and business center cater to those needing to stay connected and productive during their stay.

Beach Access
Make the most of your stay with the hotel's complimentary shuttle service to the beach club, allowing guests to enjoy the sun, sand, and sea without any hassle. Book your stay at Courtyard by Marriott Cancun for a relaxing and convenient experience.

Important information:

Guests should contact the hotel upon arrival at the airport to request the airport shuttle service. The service is available 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2468 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.83
E
eduardo solo_traveller mx
10
Excelente atencion!
Pros:

La atencion!

Cons:

Todo bien.

2026-05-30 via Nuitee
S
sigita couple bg
10
short stay before flight
Pros:

well done.

2026-05-27 via Nuitee
M
MurphCali33 Couples Madison, Wisconsin
10
Terrific experience…highly recommend!
Pros:

We stayed here two nights for convenience while transitioning to another hotel/trip. The stay was amazing. Great rooms. Really nice pool and courtyard. The workers take great pride in customer service. Special thanks to Edwardo for making the extra effort with our anniversary dinner! We highly recommend to anyone coming through Cancun!

2026-05-26 via Tripadvisor
S
Sheila solo_traveller br
8
Para o objetivo bom custo benefício
Pros:

Quarto espaçoso silêncio facilidade aeroporto

Cons:

Restaurante sem itens sem glúten no café, funcionários pouco amistosos

2026-05-25 via Nuitee
W
W3011LGrichardn Solo travel
10
Great stopoff after a long flight and handy for the airport
Pros:

I’ve used this hotel on a number of occasions as a convenient stopping off point on fishing trips to ascension bay further down the coast. They have a free shuttle bus too which means you can avoid the touts at the airport trying to sell you an overpriced taxi. It offers good value for money, is clean and well appointed and the staff are welcoming and attentive. Food is tasty and good value for money; the mixed fish ceviche being my favourite! A special mention for Gabriel who looked after us really well last night. Breakfasts are good too with the option to get omelettes made fresh.

2026-05-21 via Tripadvisor
M
Matias87 family_with_children cl
10
Pros:

Habitacion agradable. Muy buena piscina.

2026-05-20 via Nuitee
J
John solo_traveller us
8
Pros:

Location close to the airport and free shuttle airport service every 1/2 hour

2026-05-16 via Nuitee
E
Eddy couple ca
9
I did like it, it will be in my list if I had to stay in Cancun again.
Pros:

Staff was friendly, and the green space was wonderful.

Cons:

The staff at the reception was not very knowledgable about checking process.

2026-05-16 via Nuitee
J
janetdR3699JK Couples
10
Perfect experience
Pros:

We spent the night before our fishing trip in Punta Allen
Everything was lovely. We got a good price from Trivago. The shuttle driver found us at airport
The pool and hortub was quiet and inviting. Gabriel was our server for dinner and made me feel special. The food was delicious.
The room was spacious and mattress perfect. They only had big fluffy pillows.
Breakfast was included and Adrian waited on us and was very attentive.
We really enjoyed our stay.

2026-05-15 via Tripadvisor
3
334daysiag Friends getaway
10
Great place and experience!
Pros:

The location of the hotel is great! The pool is beautiful and I loved the jacuzzi. And the food at the restaurant is amazing! Alejandro and Esteban helped us and they were amazing!

2026-05-14 via Tripadvisor
E
Espinosa solo_traveller mx
10
2026-05-07 via Nuitee
P
Pioneer07128187863 Friends getaway
6
Breakfast and dinner
Pros:

I don’t usually write reviews like this, but I felt it was necessary since my concerns weren’t addressed on-site. My experience at this hotel was a complete Jekyll and Hyde situation between the morning and evening services.
The breakfast service was slow and disorganized. To make matters worse, the hostess (a lady with glasses at the entrance GADALUP) was extremely rude. When I tried to bring these issues to someone's attention, I was ignored it felt like nobody cared about the guest experience during the morning shift. It’s disappointing to start your day feeling unwelcome.
On the flip side, dinner was the complete opposite. The staff was attentive, professional, and welcoming.
Esteban deserves a special mention for his excellent service.
The Manager (I can’t recall his name, but he has very short hair) was also fantastic and made sure everything was running smoothly.

2026-05-05 via Tripadvisor
D
Daniel couple mx
10
2026-05-04 via Nuitee
A
andytaylor1717 Couples Calgary, Alberta
8
Overnight for connecting flight
Pros:

The hotel was good but the evening food was very limited, basically expensive average bar food. Breakfast also expensive, $30 each with no options for a continental breakfast. Good food though!

I got scammed (my fault, not the hotel) getting to the hotel so make sure you prebook the shuttle. I thought it was walking distance but I looked at the wrong terminal building, not to mention it is hot and humid! Prepaid for the transport with a promise the hotel would reimburse. Helpful “uniformed” woman called the hotel (not) for me and I spoke to them (I thought). Doh! Airport officials must be in on this as I have since read several scam complaints with similar features.

2026-05-02 via Tripadvisor
T
Tania family_with_children gb
6
Aceptable pero caro
Pros:

Cercano al aeropuerto

Cons:

Mucho ruido en la parte trasera (nuestro dormitorio daba hacia allí) mucho ruido en los pasillos a toda hora de noche. La piscina de noche no tiene luces

2026-05-02 via Nuitee
L
lianek866 Couples
10
Awsome evening at the Marriott restaurant
Pros:

I would like to acknowledge our waiter Esteban who
Made sure i was taken care of during my.entire evening while dining at the restaurant.. He made my evening and experience very very enjoyable!! Great service!

2026-04-28 via Tripadvisor
R
Rodriguez solo_traveller mx
9
2026-04-28 via Nuitee
F
Fred solo_traveller fr
10
Proche aéroport
Pros:

La proximité de l'aéroport

2026-04-27 via Nuitee
R
Ross solo_traveller it
9
Pros:

Airport shuttle was very good but small Van that I could immagine could get very crowded

2026-04-26 via Nuitee
S
Sabrina family_with_children br
10
Excelente
Pros:

Localização, transfer gratuito e pontual.

Cons:

Td ótimo

2026-04-22 via Nuitee