Palazzo Ravizza

Hotels
9 (1932 reviews)
Pian Dei Mantellini 34 , Siena , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautiful views
Welcoming staff
Cons:
No gluten-free options
Room temperature issues

Categories

Cleanliness
9.14
Multiple reviews indicated that the rooms were clean and well-maintained.
Service
9.11
Guests frequently praised the staff for being helpful and welcoming.
Location
9.15
The hotel's location was highlighted as excellent, with easy access to local attractions.
Room Quality
9.1
Rooms were described as comfortable, spacious, and beautifully decorated.
Amenities
8.63
Amenities like the breakfast selection were generally good, with minor suggestions for improvement.
Value for Money
9.09
Guests found the hotel offered great value for the price, especially with inclusive breakfast.
Food and Beverage
8.64
The breakfast received positive feedback but had some room for enhancement.
Overall Experience
9.11
Overall, guests had a very pleasant experience and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:01

Property Description

Historic Charm and Elegance:
Step into the past with Palazzo Ravizza's 1920s furnishings and unique room designs, offering a glimpse into Siena's rich history.

Scenic Private Garden:
Relax in the hotel's private garden, offering stunning views of the Sienese countryside, a perfect spot to unwind after a day of exploring.

Prime Location and Rich Heritage:
Situated between Palazzo Pubblico and Siena University, Palazzo Ravizza has been a welcoming retreat since 1922, making it the ideal choice for a memorable stay in Siena.

Experience the allure of Palazzo Ravizza and book your stay today to immerse yourself in Siena's timeless beauty.

Important information:

Please note that the property is located in an area restricted to traffic. You are kindly requested to contact the property in advance for further information.

When booking more than 4 rooms, please note that different conditions may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for € 15 per person per night when using an existing bed.
    Children from 5 years old to 11 years old stay for € 25 per person per night when using an existing bed.
    People no matter the age stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1932 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.11
M
massimiliano • couple • it
6
2026-02-11 • via Nuitee
N
Nadine • couple • ch
9
Je reviendrais
Pros:

La chambre était grande et belle

2026-01-29 • via Nuitee
J
josiane • solo_traveller • re
9
Pros:

Accueil, proximité du centre, chambre spacieuse. Belle vue sur jardin et campagne.

Cons:

Rien à redire. Séjour au top !

2026-01-22 • via Nuitee
F
Flavia • couple • it
10
2026-01-22 • via Nuitee
M
Matteo • couple • it
10
2026-01-21 • via Nuitee
M
Margaret • extended_group • gb
8
Comfortable traditional hotel with friendly helpful staff
Pros:

Super views from garden facing rooms

2026-01-21 • via Nuitee
G
Giuseppe • couple • it
8
Città stupenda per ricchezza culturale e bellezza paesaggistica. Ospitalità molto cordiale
Pros:

Colazione ottima, posizione della struttura in città: centrale ma tranquilla

Cons:

Il letto: un po' scomodo il materasso, alquanto rumorosa la sua struttura

2026-01-20 • via Nuitee
P
PIERRE • couple • fr
8
Charmant et bien situé
Pros:

Établissement charmant, bien situé
parking pratique

Cons:

quelques fautes de goût et de qualité pour un palazzio de ce niveau

2026-01-20 • via Nuitee
F
Fiona • family_with_children • gb
10
A wonderful visit, great hotel, favourite city, anywhere
Pros:

A beautiful and comfortable hotel within the old city. Lovely garden with views over surrounding countryside. Staff helpful and very welcoming. Great breakfast.

2026-01-20 • via Nuitee
W
Will • family_with_children • us
10
Excellent experience in a gorgeous hotel!
Pros:

I had a wonderful experience at Palazzo Ravizza! The property is absolutely gorgeous, especially the view from the patio overlooking the Tuscan countryside. The rooms are incredibly spacious and well-decorated, and the hotel is located in a very convenient spot for exploring Siena.

2026-01-20 • via Nuitee
K
Keiko • couple • us
1
STAY AWAY FROM THIS PLACE THE STAFF ARE RUDE
Pros:

Our experience at this hotel was extremely disappointing due to the behavior of the staff, particularly the manager, Francesca, who was rude, unprofessional, and misleading regarding a ZTL (restricted traffic zone) issue.
Before arriving in Siena, we messaged the hotel to ask how to register our car for ZTL access, as it was our first visit to the city. The staff clearly replied: “Come to the hotel and we will register your car.”
However, upon arrival, we were told we had entered through the wrong gate and would receive a fine. The receptionist then gave us incorrect directions to the parking area, causing unnecessary confusion. No one informed us that there was a 30-minute limit to find parking—something that can lead to an additional fine.
The next morning, I spoke in person with Francesca, the manager, who admitted she could not assist with the first fine but promised to resolve the 30-minute issue with the local authorities. Later, after we left the hotel, her tone changed completely in email correspondence. She denied making any such statements and sent very rude and offensive messages, even making an inappropriate remark referencing the USA.
I am attaching screenshots of the hotel’s messages as proof. The tone and attitude displayed were unacceptable, disrespectful, and borderline discriminatory toward tourists simply trying to enjoy Siena.
The stress and frustration this hotel caused us will not be forgotten. While the location is great, the staff’s behavior ruins the experience.

Cons:

Our experience at this hotel was extremely disappointing due to the behavior of the staff, particularly the manager, Francesca, who was rude, unprofessional, and misleading regarding a ZTL (restricted traffic zone) issue.
Before arriving in Siena, we messaged the hotel to ask how to register our car for ZTL access, as it was our first visit to the city. The staff clearly replied: “Come to the hotel and we will register your car.”
However, upon arrival, we were told we had entered through the wrong gate and would receive a fine. The receptionist then gave us incorrect directions to the parking area, causing unnecessary confusion. No one informed us that there was a 30-minute limit to find parking—something that can lead to an additional fine.
The next morning, I spoke in person with Francesca, the manager, who admitted she could not assist with the first fine but promised to resolve the 30-minute issue with the local authorities. Later, after we left the hotel, her tone changed completely in email correspondence. She denied making any such statements and sent very rude and offensive messages, even making an inappropriate remark referencing the USA.
I am attaching screenshots of the hotel’s messages as proof. The tone and attitude displayed were unacceptable, disrespectful, and borderline discriminatory toward tourists simply trying to enjoy Siena.
The stress and frustration this hotel caused us will not be forgotten. While the location is great, the staff’s behavior ruins the experience.

2026-01-20 • via Nuitee
G
Giuseppe • couple • it
9
Pros:

Posizione ottima, parcheggio efficace, colazione varia e abbondante, personale gentile e professionale

2026-01-20 • via Nuitee
J
Josephine • family_with_children • gb
9
2026-01-20 • via Nuitee
J
Jennifer • family_with_children • au
9
2026-01-19 • via Nuitee
G
Gary • family_with_children • us
10
Pros:

Great location and excellent parking. Breakfast was great; lived the garden. Eighteen foot ceilings were nice!

2026-01-19 • via Nuitee
T
teresa • family_with_children • it
10
2026-01-19 • via Nuitee
Ágnes Veronika • solo_traveller • hu
10
Lenyűgöző panoráma Toscana dombvidékére - pár perc sétára Siena csodás óvárosától.
Pros:

Nagyszerű adottságokkal rendelkező, bájos szálloda pár perc sétára Siena történelmi központjából.
Tágas szoba, kényelmes ágy, kifogástalan tisztaság. A személyzet segítőkészsége, türelme figyelemre méltó (Christina-nak külön köszönet kedvességéért.)
És a panoráma... valami lenyűgöző. Hangulatos, árnyas kert hihetetlen kilátással a Toszkán dombvidékre. Valóban rabul ejtő látvány. (Hasonló kilátás a szobából is.) Feledhetetlen élmény marad - ahogyan a csodás Siena is. Visszatérek...

2026-01-19 • via Nuitee
R
Raja • couple • fr
10
Pros:

The location is perfect - directly in the historic area of the city. And they have their own parking at the hotel, which was very convenient for us. Nicely decorated rooms. The free breakfast from the hotel was a nice bonus.

Cons:

There was no air conditioning in our room.

2026-01-19 • via Nuitee
C
Catherine • couple • fr
10
Fantastique
Pros:

Bonne situation de l'hôtel avec une superbe vue depuis la terrasse.
Petit déjeuner raffiné et copieux

2026-01-19 • via Nuitee
T
Tom • couple • us
8
Nice place. Would be even better with some key staffing changes.
Pros:

Location and breakfast were great!

Cons:

2nd Shift desk clerk is unfriendly. Probably should not be in the hospitality business.

A/C would not turn on our second night.

2026-01-19 • via Nuitee