Residence Inn by Marriott Chicago Downtown / River North

Hotels
Residence Inn
9 (210 reviews)
410 N Dearborn St, Chicago, Illinois, 60654 , Chicago , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Proposal/romance packages available
Express check-out
Fireplace in lobby
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Noise from nearby bars
Parking costs
Musty smell in room

Categories

Cleanliness
8.46
Some reviews mentioned cleanliness positively, but there were also notes about a musty smell and bugs, which affected the overall sentiment.
Service
9.43
Reviews noted friendly staff and good service, which contributed positively to the experience.
Location
9.47
Multiple mentions of excellent location for accessibility to attractions and safety.
Room Quality
8.92
Most reviews indicated rooms were nice, although there were some negative comments about air conditioning and smells.
Amenities
8.95
Breakfast was noted positively, though there were mentions of some amenities needing improvement.
Value for Money
8.41
Some guests felt that pricing was high for the quality received, particularly concerning parking fees.
Food and Beverage
8.96
Breakfast received positive reviews, though some amenities like the bar were seen unfavorably.
Overall Experience
9.43
General sentiment across reviews was very positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:49

Property Description

Luxurious Amenities
Indulge in the fitness center, complimentary Wi-Fi, and concierge services. Relax by the lobby fireplace or host events in the banquet hall.

Dining and Drinks
Savor meals at the on-site restaurant or grab snacks from the snack bar/deli. Unwind with a drink at the bar/lounge or enjoy a complimentary continental breakfast.

Convenient Features
Benefit from the business center, limo service, and express check-in. With 270 guestrooms offering kitchen amenities and free internet access, enjoy a comfortable stay.

Book your stay at Residence Inn by Marriott Chicago Downtown / River North and experience luxury in the heart of Chicago.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9
Based on 210 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
M
Monyette
10
Pros:

It was very clean, convenient, and comfortable.

2025-10-12 via Nuitee
A
Arthur partner
8
Pros:

Friendly, helpful staff. Many nearby restaurants and points of interest -- all walkable. Easy access to public transportation. Clean and safe. Our room was next to the elevator; persistent noise interupted sleep. Windows were dirty, interfering with our "city view" for which we paid extra.

2025-10-11 via Nuitee
L
Leah family
8
Pros:

Hotel staff was great and hotel was in great location!

2025-10-10 via Nuitee
A
Abbas
8
Pros:

Not bad

2025-10-07 via Nuitee
J
John family
10
Pros:

.

2025-10-05 via Nuitee
S
Salam partner
10
Pros:

Had a great 4 day stay. The hotel is central to everything we wanted to see, a short easy walk to the subway, has tons of restaurants. We always felt safe walking at night in this area. The hotel was clean and quiet. The only thing that was a bit of a clunker was that the hotel is on the second floor, so every time you walk in, there’s a wait for an elevator (only one was working) with tons of people lined up. We ended up taking the stairs every time. Other than that very minor observation, it was a great stay. Would definitely stay there the next time we visit Chicago.

2025-10-03 via Nuitee
J
JEE WON family
10
Pros:

I was really nice. I recommend this hotel. But there are pubs, bars, and fire station are located near so noisy at night.

2025-09-28 via Nuitee
D
Deborah partner
10
Pros:

We stayed a week here in Chicago. We had a one separate bedroom suite. Everything was perfect--very spacous, clean and bright. The breakfast buffet was great, saved time and money. The hot foods changed daily. Plenty of other choices. PERFECT LOCATION for transportation, things to do and restaurants--also a very safe area. Everyone is friendly and helpful. I would definitely stay here again.

2025-09-27 via Nuitee
J
James
10
Pros:

I came into town on the train and it was an easy walk from Union Station and im 70. It's near Lou Malnatis...awesome pizza! My room was excellent and the breakfast buffet was good.

2025-09-26 via Nuitee
F
Fatema family
6
Pros:

The room had a musty smell as if the filter of ac needed to be replaced. Parking is ridiculously priced.

2025-09-26 via Nuitee
A
Aaron family
10
Pros:

Very nice experience, wonderful location. Many destinations were within walking distance.

2025-09-23 via Nuitee
M
Migue
8
Pros:

I loved the hotel, service and breakfast was excellent. My bed could have been better.

2025-09-22 via Nuitee
Y
Yris S family_with_children
10
Pros:

I love this place! Is like a little apartment instead of a hotel, I would love to go back anytime.

2025-09-22 via Nuitee
C
Christiane partner
10
Pros:

For being in the heart of the River North District it was very quiet in the hotel and clean. The lobby needs some modernization as to the elevators. The staff was friendly enough, but not exceptional. Beds were excellent, bathrooms and shower pressure were excellent. For a hotel breakfast they had a good one. The bar is a little sad, but it does work for the business traveler. Lots of room in the main lobby For office work. Parking is valet for $10 more than South Park and both are very expensive so you might as well valet. Overall, a great stay for Chicago.

2025-09-21 via Nuitee
D
Deborah family
10
Pros:

The property was conveniently located to everything that I needed.

2025-09-14 via Nuitee
R
Roy Oliver
10
Pros:

Close to everything. Will definitely stay there’s again.

2025-09-14 via Nuitee
J
JUAN
10
Great stay overnight
Pros:

Front desk was super nice. The room was nice and had a great view of the River North area. The room was clean and well maintained.

2025-09-08 via Nuitee
C
Clayton
10
Pros:

Nice

2025-09-07 via Nuitee
L
Laura
10
Pros:

Great location

2025-09-06 via Nuitee
E
Eloise
10
Pros:

We came for the festival and this was the perfect hotel for us.
Lovely staff & clean tidy rooms.

2025-09-06 via Nuitee