The Ritz-Carlton, Guangzhou

Hotels
•
The Ritz-Carlton Company, L.L.C
9.8 (599 reviews)
3 Xing An Road, Pearl River New City , Guangzhou , cn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Uncomfortable breakfast incident
Room readiness issue

Categories

Cleanliness
9.35
Housekeeping team was accommodating and professional, but there were concerns regarding room readiness.
Service
10
Service was excellent overall, with attentive staff and professional handling of requests.
Location
10
Location is good, very near Canton Tower.
Room Quality
9.85
Rooms are slightly dated but elegant in classic Ritz-Carlton style.
Amenities
10
Standard quality for this hotel tier.
Value for Money
9.85
Standard quality for this hotel tier.
Food and Beverage
9.35
Breakfast experience was disappointing due to an uncomfortable incident.
Overall Experience
10
Overall excellence overshadowed by a single disappointing experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:42

Property Description

Luxurious Accommodations with Stunning Views
Experience the height of luxury at The Ritz-Carlton, Guangzhou, where every room offers breathtaking views of the city or the Pearl River. Elegantly decorated rooms above the 20th floor provide a serene retreat with modern amenities like flat-screen TVs and marble bathrooms.

World-Class Dining and Entertainment
Indulge your palate at the hotel's 5 restaurants and bars, offering a fusion of Cantonese and Western cuisines. Don't miss the chance to dine at Lai Heen, the Michelin-starred Cantonese restaurant. After dinner, unwind at The Churchill Bar with live music and signature cocktails.

Relaxation and Wellness
Unwind and rejuvenate at The Ritz-Carlton Spa with a range of massage therapies and beauty treatments. Stay active at the 24-hour fitness center or pamper yourself at the Club Lounge for extra comfort. Whether you're here for leisure or business, this hotel in the heart of Guangzhou has it all.

Book now to experience the epitome of luxury at The Ritz-Carlton, Guangzhou.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for CNY 0 per person per night when using an existing bed.
    People no matter the age stay for CNY 408 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 599 reviews
Cleanliness: 9.35
Service: 10
Location: 10
Room Quality: 9.85
Amenities: 10
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 10
H
Ho • extended_group • sg
6
2026-06-26 • via Nuitee
O
Olga • couple • ru
10
2026-06-26 • via Nuitee
D
Damira • solo_traveller • kz
10
Pros:

Останавливались второй раз и все так же на уровне ! Очень отзывчивый персонал , особенно Sophie, чисто , место расположение и прекрасный сервис

2026-06-24 • via Nuitee
D
Dan • couple • gb
10
Pros:

What an incredible stay at The Ritz-Carlton, Guangzhou. From the moment I arrived, everything felt Ritz-Carlton :) :), welcoming, and perfectly taken care of. The hotel is absolutely beautiful, the rooms are elegant and the comfort is always great, the service was outstanding from start to finish.
The staff made the experience truly special with their professionalism, warmth, and attention to detail. After long, busy days, coming back to such a peaceful and refined hotel was exactly what I needed. This is the kind of place that makes a trip feel memorable. I would highly recommend The Ritz-Carlton, Guangzhou and would happily stay again.

2026-06-23 • via Nuitee
M
Mark • extended_group • gb
10
Would highly recommend for a stay in Guangzhou
Pros:

Good neighbourhood, great service, comfortable rooms, well-equipped gym, and really good food options in restaurant. Would highly recommend.

2026-06-22 • via Nuitee
M
Marioara • extended_group • ro
8
2026-06-21 • via Nuitee
H
Helbert • solo_traveller • gb
10
2026-06-21 • via Nuitee
A
Anna • couple • ua
10
2026-06-17 • via Nuitee
ابوفتحي • solo_traveller • sa
9
2026-06-16 • via Nuitee
A
Amit • solo_traveller • in
9
Super!
2026-06-13 • via Nuitee
E
EMILIANO • couple • ar
8
2026-06-13 • via Nuitee
E
Elizaveta • family_with_children • ru
9
2026-06-08 • via Nuitee
D
David • couple • au
4
2026-06-07 • via Nuitee
F
Feliks • couple • ru
10
2026-06-07 • via Nuitee
F
Feliks • solo_traveller • ru
10
2026-06-07 • via Nuitee
F
Feliks • solo_traveller • ru
10
2026-06-07 • via Nuitee
Z
Zainab • couple • kw
1
Pros:

ولا شي الستاف قليل ادب واخصاً الحريم السعر مقابل الخدمه سيئة غير متعاونين وغير متفهمين واذا جاي من طيارة رحلة طويلة وطلبت ان تدخل مبكر كانه تطلب منهم يدخلونك الجنة

Cons:

بس السرير مريح الباقي كل مزعج اولا الدخول الموظفين اغبياء وفوق هذا غير متعاونين وكل شي زيادة فلوس على اي شي ودهم حتى الهوا تدفع فلوسه ولاتدفعون بالكي نت يبوقون الفلوس وانا طالعه للمطار سحبوا مرتين ولم رجعت لهم سويت لهم سالفة باللوبي طلع المدير من جحره يسوي نفسه ان مساعدنا ومعطينا من جيسه بعد اسبوع يتواصل معانا يعتذر يقول المبلغ موجود بالفندق ومأتم استرجاعه سيئين واخصا ام كاري وجه البومه

2026-06-07 • via Nuitee
I
Itzik • extended_group • il
10
2026-06-06 • via Nuitee
M
Milos • solo_traveller • rs
10
2026-06-05 • via Nuitee
S
Sofia • couple • cn
10
2026-06-05 • via Nuitee