The Ritz-Carlton, Guangzhou

Hotels
•
The Ritz-Carlton Company, L.L.C
9.8 (514 reviews)
3 Xing An Road, Pearl River New City , Guangzhou , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Uncomfortable breakfast incident
Room readiness issue

Categories

Cleanliness
9.35
Housekeeping team was accommodating and professional, but there were concerns regarding room readiness.
Service
10
Service was excellent overall, with attentive staff and professional handling of requests.
Location
10
Location is good, very near Canton Tower.
Room Quality
9.85
Rooms are slightly dated but elegant in classic Ritz-Carlton style.
Amenities
10
Standard quality for this hotel tier.
Value for Money
9.85
Standard quality for this hotel tier.
Food and Beverage
9.35
Breakfast experience was disappointing due to an uncomfortable incident.
Overall Experience
10
Overall excellence overshadowed by a single disappointing experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:42

Property Description

Luxurious Accommodations with Stunning Views
Experience the height of luxury at The Ritz-Carlton, Guangzhou, where every room offers breathtaking views of the city or the Pearl River. Elegantly decorated rooms above the 20th floor provide a serene retreat with modern amenities like flat-screen TVs and marble bathrooms.

World-Class Dining and Entertainment
Indulge your palate at the hotel's 5 restaurants and bars, offering a fusion of Cantonese and Western cuisines. Don't miss the chance to dine at Lai Heen, the Michelin-starred Cantonese restaurant. After dinner, unwind at The Churchill Bar with live music and signature cocktails.

Relaxation and Wellness
Unwind and rejuvenate at The Ritz-Carlton Spa with a range of massage therapies and beauty treatments. Stay active at the 24-hour fitness center or pamper yourself at the Club Lounge for extra comfort. Whether you're here for leisure or business, this hotel in the heart of Guangzhou has it all.

Book now to experience the epitome of luxury at The Ritz-Carlton, Guangzhou.

Important information:

Swimming pool: Closed from Thu, Mar 12, 2026 until Thu, Apr 9, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for CNY 0 per person per night when using an existing bed.
    People no matter the age stay for CNY 408 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 514 reviews
Cleanliness: 9.35
Service: 10
Location: 10
Room Quality: 9.85
Amenities: 10
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 10
R
Rocha • solo_traveller • gb
7
2026-03-25 • via Nuitee
S
Sergei • couple • kz
10
2026-03-24 • via Nuitee
G
Gert • family_with_children • us
10
Pros:

My wife and I had a wonderful stay at The Ritz-Carlton Hotel. From the moment we arrived, we were impressed by the warm hospitality, beautiful surroundings, and exceptional service. The room was elegant and comfortable, and every detail made our visit feel special and relaxing. It was truly a memorable experience, and we thoroughly enjoyed our time there.

2026-03-23 • via Nuitee
A
Aron Tembinkosi • solo_traveller • za
10
2026-03-22 • via Nuitee
Q
Quang Minh • couple • au
9
2026-03-20 • via Nuitee
E
Evgeniia • couple • ru
10
2026-03-18 • via Nuitee
H
Huitian • couple • sg
7
2026-03-17 • via Nuitee
E
Evgeny • family_with_children • ru
9
2026-03-16 • via Nuitee
I
Ivan • couple • ua
10
Pros:

Це був неймовірний час. Сподобалось буквально все. Такої уважності до гостя я ще ніде не бачив. Вони передбачали мої бажання і відповідали на них. Наприклад, під час нашого перебування в готелі не працював басейн, і вони запропонували нам доставку на лімузині до любого басейну, які ми виберемо.

2026-03-13 • via Nuitee
X
Xoleg • family_with_children • ru
10
Pros:

Обслуживание в номерах, консьерж-сервис, расположение, короче - всё

2026-03-13 • via Nuitee
L
Linda • couple • us
9
Besides buffet breakfast selection, I’m pleased with everything else especially the service. I would stay here again.
Pros:

Excellent service, very clean room & facilities.

Cons:

Compares to other 5 stars hotels, buffet breakfast can improve in selections.

2026-03-12 • via Nuitee
C
chaudhary • family_with_children • be
7
2026-03-09 • via Nuitee
N
Natalia • couple • ru
10
Отличный отель с высоким сервисом!
Pros:

Доброжелательность персонала, отличный вид, отличные завтрак и ужин, месторасположения.

2026-03-07 • via Nuitee
T
Tim Chung • family_with_children • hk
8
2026-03-04 • via Nuitee
O
Oksana • family_with_children • ru
10
Рекомендую!
Pros:

Прекрасное расположение в лучшем районе города. Немного уставшие, но по прежнему роскошные номера. Хорошая гардеробная в номере. Большой санузел. Удобные кровати. Отличный завтрак. Заказывали ужин в room service? Все было достойно и вкусно.

Cons:

Нет такого.

2026-03-03 • via Nuitee
A
Assylbek • family_with_children • kz
6
2026-03-03 • via Nuitee
S
SITU • couple • au
10
2026-03-02 • via Nuitee
C
Carsten • family_with_children • de
9
Cons:

Der Früh Check In war leider nicht möglich.

2026-02-25 • via Nuitee
C
carlosFHE • Family • Bogota
10
Good Service. Very clean and best location.
Pros:

Service was great. Kids club was the best part Roxxi was very professional and create amazing activities for our daughter.

2026-02-22 • via Tripadvisor
A
Andreas • solo_traveller • at
10
Pros:

außergewöhnlicher Service, Personal

2026-02-14 • via Nuitee