Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.53
Several reviews mentioned inadequate room cleaning and issues with bathroom cleanliness.
Service
9
General sentiment indicates staff were friendly and helpful, with some minor issues noted.
Location
9.04
Consistent positive feedback about the hotel's location being convenient and central.
Room Quality
7.99
Comments about the comfort and cleanliness of the rooms, although some issues were noted.
Amenities
8.02
Mixed feedback on amenities with some noting limited choices but generally satisfactory.
Value for Money
8.48
Many found the hotel to be a good deal for the price, despite some food quality concerns.
Food and Beverage
7.03
Several reviews criticized the quality of food and breakfast service.
Overall Experience
8.5
Overall positive experiences shared, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:32

Property Description

Modern 4-Star Hotel in Vienna

Luxurious Rooms with Stunning Views
The Novotel Wien City offers spacious, air-conditioned rooms with modern amenities such as flat-screen TVs, minibars, and tea/coffee facilities. Enjoy breathtaking views of the Ringstraße Boulevard from the comfort of your room.

Culinary Delights and Convenience
Indulge in Austrian and international cuisine at the hotel's modern restaurant, and start your day with a rich breakfast buffet served until late. Benefit from a 24-hour front desk and the convenience of private parking. Plus, enjoy the flexibility of a late Sunday check-out.

Prime Location with Easy Access
Located in the heart of Vienna, just 500 meters from St. Stephen’s Cathedral, the hotel is near Nestroyplatz and Schwedenplatz Underground Stations for quick access to major attractions. Explore the city with ease and visit the Prater amusement park nearby.

Book now to experience luxury and convenience at Novotel Wien City.

Important information:

The parking garage is in the immediate vicinity of the hotel. Please drive to the hotel first and pick up the ticket for the garage and the directions at the reception.

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.

We accept up to 7 rooms as individual reservations, and for 8 or more rooms, we require a group contract.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 28 per day.

Location

Guest Reviews

8.2
Based on 6262 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.03
Overall Experience: 8.5
B
Bozdağlı • family_with_children • tr
9
2026-02-14 • via Nuitee
T
Timur • family_with_children • cy
10
Pros:

Everything was good. 10+

2026-02-13 • via Nuitee
R
rviorel23 • family_with_children • ro
9
2026-02-13 • via Nuitee
L
Lana • couple • lb
2
Very bad experience
Pros:

Nothing , i will not repeat it

Cons:

Everything was basNo phone in the room
And when tou chat they dont reply
They didnt clean my room
They dont put any amenities or water in the room
Small bed

2026-02-13 • via Nuitee
P
Petersen • family_with_children • dk
9
Dejligt hotel 🙂 .
Pros:

Dejligt standard hotel med god beliggenhed 🙂.

Cons:

Et par småting med menuen i restauranten.

2026-02-13 • via Nuitee
T
Timur • family_with_children • cy
10
Pros:

Everything was good. 10+

2026-02-13 • via Nuitee
L
Lilit • couple • am
9
2026-02-13 • via Nuitee
S
SARA • couple • it
9
Weekend a Vienna
Pros:

Posizione molto comoda per raggiungere il centro.
Posizione strategica anche rispetto alla fermata Wien Mitte.
Lo staff alla reception assolutamente fantastico, gentile, disponibile e cordiale.
Camera confortevole.

2026-02-12 • via Nuitee
A
Arianna • solo_traveller • ro
7
2026-02-12 • via Nuitee
J
Jurkiewicz • solo_traveller • pl
10
2026-02-12 • via Nuitee
G
Gözde • family_with_children • tr
6
Cons:

Kahvaltı yeterli değil. Lavaboda tıkanıklık vardı

2026-02-12 • via Nuitee
B
Berislav • solo_traveller • hr
7
2026-02-11 • via Nuitee
B
Bernd • couple • de
3
Enttäuschendes Stadthotel
Pros:

Moderne Räumlichkeiten, nahe Stadtzentrum

Cons:

Laute Lüftungsanlage sehr störend in der Nacht.
Personal an der Rezeption hat sich trotz Zusage nicht gekümmert. Stattdessen wurden mir Ohrstöpsel angeboten

2026-02-11 • via Nuitee
M
Meral • couple • it
8
2026-02-11 • via Nuitee
A
Aydın • extended_group • tr
10
2026-02-11 • via Nuitee
T
Tuba • family_with_children • at
5
2026-02-10 • via Nuitee
S
Steven • extended_group • tw
10
2026-02-10 • via Nuitee
A
Anastasia-Marina • family_with_children • gr
10
Perfect choice!!
Pros:

It was one of the best hotel of the company. The room,the mattresses, the staff,the breakfast! I haven't been so satisfied for a long time! Keep the same work!!!

Cons:

Everything was ok!

2026-02-09 • via Nuitee
J
Javier • couple • es
8
Muy agradable y para repetir
Pros:

La situación y la limpieza

Cons:

Pues nada

2026-02-09 • via Nuitee
L
Luca • family_with_children • gb
10
Very excellent
Pros:

The Staffs very efficient the rooms clean, good breakfast, and I could say 10000 more things. Especially for night staffs the peoples are so kind and respectful, very polite10/10

2026-02-09 • via Nuitee