Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.53
Several reviews mentioned inadequate room cleaning and issues with bathroom cleanliness.
Service
9
General sentiment indicates staff were friendly and helpful, with some minor issues noted.
Location
9.04
Consistent positive feedback about the hotel's location being convenient and central.
Room Quality
7.99
Comments about the comfort and cleanliness of the rooms, although some issues were noted.
Amenities
8.02
Mixed feedback on amenities with some noting limited choices but generally satisfactory.
Value for Money
8.48
Many found the hotel to be a good deal for the price, despite some food quality concerns.
Food and Beverage
7.03
Several reviews criticized the quality of food and breakfast service.
Overall Experience
8.5
Overall positive experiences shared, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:32

Property Description

Modern 4-Star Hotel in Vienna

Luxurious Rooms with Stunning Views
The Novotel Wien City offers spacious, air-conditioned rooms with modern amenities such as flat-screen TVs, minibars, and tea/coffee facilities. Enjoy breathtaking views of the Ringstraße Boulevard from the comfort of your room.

Culinary Delights and Convenience
Indulge in Austrian and international cuisine at the hotel's modern restaurant, and start your day with a rich breakfast buffet served until late. Benefit from a 24-hour front desk and the convenience of private parking. Plus, enjoy the flexibility of a late Sunday check-out.

Prime Location with Easy Access
Located in the heart of Vienna, just 500 meters from St. Stephen’s Cathedral, the hotel is near Nestroyplatz and Schwedenplatz Underground Stations for quick access to major attractions. Explore the city with ease and visit the Prater amusement park nearby.

Book now to experience luxury and convenience at Novotel Wien City.

Important information:

The parking garage is in the immediate vicinity of the hotel. Please drive to the hotel first and pick up the ticket for the garage and the directions at the reception.

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.

We accept up to 7 rooms as individual reservations, and for 8 or more rooms, we require a group contract.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.2
Based on 7016 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.03
Overall Experience: 8.5
D
Di Zeo • family_with_children • it
10
Consigliato
Pros:

Posizione è gentilezza del personale, hanno soddisfatto ogni nostra richiesta

Cons:

La colazione

2026-08-29 • via Nuitee
C
carola • solo_traveller • it
9
Pros:

Colazione davvero eccezionale!!
La posizione ideale, vicina a 2 linee della metropolitana e al tram, perfetto per raggiungere qualsiasi zona della cittá!

2026-08-29 • via Nuitee
S
Sylwester • solo_traveller • pl
8
2026-08-29 • via Nuitee
M
Maya • family_with_children • il
10
מומלץ מאוד
Pros:

מיקום, קרוב למרכז העיר, לנהר לפארק שעשועים,
נקי, נעים ונוח

2026-08-29 • via Nuitee
H
Havva • extended_group • tr
7
Pros:

The room carpets needs to be changed or removed it has a bad smell the hotel location is good

2026-08-29 • via Nuitee
N
Nozza • family_with_children • it
9
Ottimo
Pros:

Colazione e posizione

2026-08-28 • via Nuitee
A
ahmad • family_with_children • il
10
2026-08-28 • via Nuitee
A
Aikaterini • family_with_children • de
10
2026-08-28 • via Nuitee
S
Steve • family_with_children • gb
7
2026-08-27 • via Nuitee
N
nurcan • solo_traveller • cy
7
2026-08-27 • via Nuitee
P
Paolo • family_with_children • it
10
Pros:

Ottima accoglienza al check-in da parte di Pablo. Ottima cena presso il ristorante.

Cons:

La colazione dolce poteva essere maggiormente variegata nella scelta.

2026-08-27 • via Nuitee
R
Rotem • couple • il
8
2026-08-27 • via Nuitee
Ümit • family_with_children • tr
10
2026-08-27 • via Nuitee
R
Ronit • family_with_children • il
6
היה בסדר, ציפינו ליותר.
Pros:

בעיקר המיקום המרכזי וארוחת הבוקר.

Cons:

ריח של משתנה בשירותים, חדר לא נקי במיוחד, שירות חדרים מגיע לעיתים רק אחר הצהריים ורק אחרי הרבה בקשות. צוות לא מאוד מסביר פנים. חדרים קטנים למשפחה. אין אפשרות לנעול שירותים או מקלחת.

2026-08-26 • via Nuitee
H
Hassan • extended_group • sa
7
Could be considered in future 😇
Pros:

Close to Vienna center, a nearby walkway for shopping, cafes, restaurants and close to a Mosque for Muslims.

Cons:

Designated parking is at different building, so luggages drop-off and carry-out is really a headache.

2026-08-26 • via Nuitee
A
Armağan • family_with_children • tr
10
Harika bir deneyimdi.
Pros:

Konum çok iyiydi. Tesis gayet temizdi çalışanlar ilgiliydi.

2026-08-26 • via Nuitee
V
Vineet • family_with_children • nl
9
Na
Pros:

Na

Cons:

Na

2026-08-26 • via Nuitee
K
Konstantina • family_with_children • gr
10
Relax staying
Pros:

Beautiful and modern hotel, nicely and smartly decorated, comfortable and at a great location. Within 10’ walking you will get to the centre with lots of stores and sightseeing. Right next to it you can find a supermarket, a bakery and an Italian restaurant.
The room although not very spacious for 4 member family, it was ok and we were lucky to be at the 8th floor that has a balcony.
Personnel polite and helpful. Overall our stay was great.

Cons:

The door on the shower space had a small gap from which you could see inside so not very private.

2026-08-25 • via Nuitee
R
Rocío • solo_traveller • es
8
Buena relacion calidad precio
Pros:

Buena ubicación en una zona tranquila a 15 minutos andando del centro. El personal fue muy amable a nuestra llegada. La habitación era cómoda y limpia.

Cons:

El desayuno es uno de los puntos que podría mejorar.

2026-08-25 • via Nuitee
S
silvia • extended_group • es
9
Muy bien
Pros:

El personal muy amable, la comida excelente

Cons:

Sillas comedor sucias

2026-08-25 • via Nuitee