Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.53
Several reviews mentioned inadequate room cleaning and issues with bathroom cleanliness.
Service
9
General sentiment indicates staff were friendly and helpful, with some minor issues noted.
Location
9.04
Consistent positive feedback about the hotel's location being convenient and central.
Room Quality
7.99
Comments about the comfort and cleanliness of the rooms, although some issues were noted.
Amenities
8.02
Mixed feedback on amenities with some noting limited choices but generally satisfactory.
Value for Money
8.48
Many found the hotel to be a good deal for the price, despite some food quality concerns.
Food and Beverage
7.03
Several reviews criticized the quality of food and breakfast service.
Overall Experience
8.5
Overall positive experiences shared, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:32

Property Description

Modern 4-Star Hotel in Vienna

Luxurious Rooms with Stunning Views
The Novotel Wien City offers spacious, air-conditioned rooms with modern amenities such as flat-screen TVs, minibars, and tea/coffee facilities. Enjoy breathtaking views of the Ringstraße Boulevard from the comfort of your room.

Culinary Delights and Convenience
Indulge in Austrian and international cuisine at the hotel's modern restaurant, and start your day with a rich breakfast buffet served until late. Benefit from a 24-hour front desk and the convenience of private parking. Plus, enjoy the flexibility of a late Sunday check-out.

Prime Location with Easy Access
Located in the heart of Vienna, just 500 meters from St. Stephen’s Cathedral, the hotel is near Nestroyplatz and Schwedenplatz Underground Stations for quick access to major attractions. Explore the city with ease and visit the Prater amusement park nearby.

Book now to experience luxury and convenience at Novotel Wien City.

Important information:

The parking garage is in the immediate vicinity of the hotel. Please drive to the hotel first and pick up the ticket for the garage and the directions at the reception.

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.

We accept up to 7 rooms as individual reservations, and for 8 or more rooms, we require a group contract.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 28 per day.

Location

Guest Reviews

8.2
Based on 6768 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.03
Overall Experience: 8.5
F
Fatma • family_with_children • tr
9
Mükemmel
Pros:

Tesisin kahvaltısı gerçekten güzeldi.2 çocukla çok rahat ettik her hangi bir problem ile karşılaşmadık.Konum olarak bir çok yere yürüme mesafesinde olması çok iyiydi

2026-06-20 • via Nuitee
N
Natacha • solo_traveller • ch
8
2026-06-19 • via Nuitee
N
Natacha • solo_traveller • ch
7
2026-06-19 • via Nuitee
A
Anton • solo_traveller • ua
9
Pros:

Все отлично!

Cons:

Не работал кондиционер в номерах, было очень жарко ночью.

2026-06-19 • via Nuitee
H
Harry • family_with_children • nl
8
Cons:

I still did not receive a correct invoice

2026-06-18 • via Nuitee
I
Ivana • family_with_children • rs
5
2026-06-17 • via Nuitee
N
Nestor • couple • ar
8
2026-06-15 • via Nuitee
R
Roy • solo_traveller • nl
7
2026-06-15 • via Nuitee
N
Nazarii • family_with_children • ua
9
2026-06-15 • via Nuitee
A
Alexandru • solo_traveller • ro
8
Pros:

Locația, curățenia, personal amabil

Cons:

Toaleta îngrozitoare, nerecomandat pentru claustrofobi

2026-06-15 • via Nuitee
V
Víctor • family_with_children • pr
6
2026-06-15 • via Nuitee
B
Buğra • solo_traveller • tr
10
2026-06-15 • via Nuitee
A
ANTONINO • family_with_children • it
8
Soggiorno piacevole
Pros:

Personale alla reception molto gentile

Cons:

La colazione era scarsa di dolci per chi la fa all’italiana. Inoltre il divano letto per i ragazzi era sfondato

2026-06-15 • via Nuitee
H
HAMZA • family_with_children • tr
9
2026-06-14 • via Nuitee
M
Monika • couple • bg
10
2026-06-14 • via Nuitee
G
gennaro • family_with_children • it
8
2026-06-14 • via Nuitee
M
Michał • family_with_children • pl
3
2026-06-13 • via Nuitee
P
Paola • family_with_children • co
9
2026-06-13 • via Nuitee
F
Florian • couple • be
9
2026-06-13 • via Nuitee
L
Luis Angel • couple • es
10
2026-06-12 • via Nuitee