Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.53
Several reviews mentioned inadequate room cleaning and issues with bathroom cleanliness.
Service
9
General sentiment indicates staff were friendly and helpful, with some minor issues noted.
Location
9.04
Consistent positive feedback about the hotel's location being convenient and central.
Room Quality
7.99
Comments about the comfort and cleanliness of the rooms, although some issues were noted.
Amenities
8.02
Mixed feedback on amenities with some noting limited choices but generally satisfactory.
Value for Money
8.48
Many found the hotel to be a good deal for the price, despite some food quality concerns.
Food and Beverage
7.03
Several reviews criticized the quality of food and breakfast service.
Overall Experience
8.5
Overall positive experiences shared, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:32

Property Description

Modern 4-Star Hotel in Vienna

Luxurious Rooms with Stunning Views
The Novotel Wien City offers spacious, air-conditioned rooms with modern amenities such as flat-screen TVs, minibars, and tea/coffee facilities. Enjoy breathtaking views of the Ringstraße Boulevard from the comfort of your room.

Culinary Delights and Convenience
Indulge in Austrian and international cuisine at the hotel's modern restaurant, and start your day with a rich breakfast buffet served until late. Benefit from a 24-hour front desk and the convenience of private parking. Plus, enjoy the flexibility of a late Sunday check-out.

Prime Location with Easy Access
Located in the heart of Vienna, just 500 meters from St. Stephen’s Cathedral, the hotel is near Nestroyplatz and Schwedenplatz Underground Stations for quick access to major attractions. Explore the city with ease and visit the Prater amusement park nearby.

Book now to experience luxury and convenience at Novotel Wien City.

Important information:

The parking garage is in the immediate vicinity of the hotel. Please drive to the hotel first and pick up the ticket for the garage and the directions at the reception.

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.

We accept up to 7 rooms as individual reservations, and for 8 or more rooms, we require a group contract.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 28 per day.

Location

Guest Reviews

8.2
Based on 6262 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.03
Overall Experience: 8.5
A
Amra • family_with_children • al
10
2026-03-14 • via Nuitee
E
ELENI • family_with_children • gr
10
2026-03-14 • via Nuitee
S
Suren • couple • us
8
good location, friendly staff (except the barman downstairs could be friendlier)
Pros:

location is perfect but price for room size in my opinion is low. staff was friendly too.

Cons:

room was small and shower was not fixed properly

2026-03-14 • via Nuitee
H
Hasan Emre • extended_group • tr
10
Tekrar gelirsem yine bu otelde kalacağım
Pros:

Tesis çok temiz ve personel güler yüzlü anlaşmamız çok kolay oldu

2026-03-14 • via Nuitee
R
Rosario • family_with_children • it
10
Pros:

Camere nuove rinnovate con tutti i comfort ampio bagno che dire tutto super

Cons:

Tutto perfetto, se proprio devo trovare la pecca non c’erano croissant alla colazione

2026-03-14 • via Nuitee
E
Emir • solo_traveller • tr
10
2026-03-13 • via Nuitee
M
Michaela • family_with_children • cz
6
Dobrá lokalita, ale potenciál ke zlepšení.
Pros:

Lokalita hotelu je výborná, tramvaje i metro blízko. Hotel má hezkou lobby, hrozně příjemný pan recepční. Na chodbách se větrá, takže čistý vzduch. Dobrý pracovní koutek, pokud někdo jede za prací. Poměrně klid v noci.

Cons:

Pokoj je menší, ale s tím by se dalo žít. Trochu byly cítit koberce a WC nebylo úplně dokonale čisté. Určitě bych víc věnovala úklidu WC a koberce nějak navonět. Snídaně slabý průměr a na večeři nedoporučuji chodit, jídlo drahé a vůbec nebylo dobré. Číšníci velmi pomalí. To samé kuchyně na jídlo jsme čekali 50 minut a to ještě nepřinesli všem. Kolem je mnoho dobrých restaurací za stejnou cenu, ale kvalita servisu a jídla úplně jindě.

2026-03-13 • via Nuitee
U
Uday Adnan • family_with_children • de
7
2026-03-13 • via Nuitee
I
Ioannis • couple • gr
10
2026-03-12 • via Nuitee
S
Sarımehmet • family_with_children • tr
10
Pros:

Merkeze çok yakın ve kahvaltı oldukça zengindi. Viyana'ya tekrar gelirsem kesinlikle alternatif düşünmem

2026-03-12 • via Nuitee
A
Antonio • family_with_children • it
9
2026-03-12 • via Nuitee
R
Raffaele • couple • it
10
Pros:

Posizione centrale. Pulizia in tutti gli ambienti impeccabile ( si sente ottimo profumo già all’ingresso della hall ed arriva fino in camera).

Cons:

Garage coperto ( a pagamento ) ad almeno 500 metri dalla struttura. Circa 29€ al giorno.

2026-03-12 • via Nuitee
L
Leopa • family_with_children • lv
9
2026-03-12 • via Nuitee
E
Ertuğrul • family_with_children • tr
10
Tekrar kalırım ama fiyat daha uygun olursa
Pros:

Temizlik ve personel

Cons:

3. Kişi için yatak yastıklar ve yorganlar konforsuzdu

2026-03-11 • via Nuitee
E
E. • family_with_children • at
9
2026-03-11 • via Nuitee
A
Angel • family_with_children • es
10
Viena Excelente
Pros:

El Salmón ahumado en el desayuno
El personal

Cons:

Nada

2026-03-11 • via Nuitee
S
Serbinoffsky • family_with_children • bg
10
Pros:

The hotel has a very convenient location — about a 15-minute walk to the city center and a 20-minute walk to the train station that goes to the airport.
Thank you for the early check-in.
The breakfast was amazing.

2026-03-11 • via Nuitee
A
aviv • couple • il
8
2026-03-10 • via Nuitee
O
Omer Fatih • family_with_children • tr
10
2026-03-10 • via Nuitee
A
Aysun • couple • tr
7
Cons:

Odanın klimaları çalışmıyordu. Oda soğuktu. Resepsiyonda personele söylediğimizde ısıtıcı verdi bize. Isıtıcı da kumadasız calismadı

2026-03-08 • via Nuitee