Hotel Palais Mailberger Hof

Hotels
9.1 (1630 reviews)
Annagasse 7 , Vienna , AT
+43 1 2080340

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Lack of certain amenities
Some service issues

Categories

Cleanliness
8.21
The reviews indicated some issues with cleanliness, particularly the mention of quick cleaning.
Service
9.67
Generally praised for being kind and helpful, though some negative experiences were noted.
Location
10
Repeatedly described as excellent and central, making it easy to access various attractions.
Room Quality
8.66
Some shortcomings mentioned such as lack of amenities like a refrigerator.
Amenities
7.7
Several reviews mentioned missing amenities such as a mini bar and issues with room facilities.
Value for Money
9.15
Considered relatively fair, though some felt insufficient value for the price regarding amenities.
Food and Beverage
9.71
The breakfast received high praise and was described as excellent.
Overall Experience
9.7
Most reviews conveyed a generally positive experience despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:25

Property Description

Historic Charm and Central Location
Step back in time at the 14th-century Hotel Palais Mailberger Hof, nestled in the heart of Vienna's bustling shopping district.

Elegant Rooms with Modern Comforts
Individually designed rooms offer a blend of baroque style and contemporary amenities, ensuring a comfortable stay for every guest.

Tranquil Courtyard and Free WiFi
Relax in the peaceful courtyard while enjoying breakfast or stay connected with complimentary WiFi throughout the hotel.

Experience Vienna's finest attractions and shopping just a stone's throw away from this family-run gem. Reserve your stay at Hotel Palais Mailberger Hof today!

Important information:

The entrance door is closed from 11 pm due to safety reasons, but guests can get in touch with the night porter via a bell.

Please note that smoking is not allowed throughout the entire hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

9.1
Based on 1630 reviews
Cleanliness: 8.21
Service: 9.67
Location: 10
Room Quality: 8.66
Amenities: 7.7
Value for Money: 9.15
Food and Beverage: 9.71
Overall Experience: 9.7
H
Helene • couple • ca
9
Pros:

Très bon déjeuner et l’emplacement

Cons:

PAS de réfrigérateur et pas de Fer à re passer

2026-09-19 • via Nuitee
C
Carolina • family_with_children • cl
8
2026-09-19 • via Nuitee
Y
Youlia • couple • us
10
2026-09-19 • via Nuitee
J
Jaana • couple • fi
10
2026-09-19 • via Nuitee
V
Vergara • solo_traveller • us
10
We had a wonderful stay at the Mailberger Hof in Vienna. The hotel has a great location and a warm, welcoming atmosphere
Pros:

Besides the location, the style structure and services as gym & spa, lunch room, and our room were wonderful and comfortable.

Cons:

Everything was excellent

2026-09-18 • via Nuitee
E
Erika Johanna • couple • co
10
Súper
Pros:

Die Personal sehr hilfreich und das Restaurant so lecker

2026-09-17 • via Nuitee
G
Giuseppe • couple • it
10
2026-09-16 • via Nuitee
S
Sertdemir • solo_traveller • tr
10
2026-09-16 • via Nuitee
A
Ala • couple • by
10
Service and breakfast are of a high standard.
Pros:

Cleanliness in the hotel and the room

2026-09-16 • via Nuitee
C
clopes • couple • es
10
2026-09-15 • via Nuitee
R
Robert • couple • se
9
Mysigt hotell med underbar frukost på toppläge.
Pros:

Fantastisk frukost och superbra, centralt läge på lugn gata.

Cons:

Varmt i gymmet som var i samma utrymme som bastun.

2026-09-14 • via Nuitee
E
Erik • couple • de
7
Tolles kleines Hotel
Pros:

Die freundlichen Mitarbeitenden waren hervorragend. Ebenso das besondere Frühstück.

Cons:

Die kleinen Zimmer lassen gerade im Sommer und bei großer Hitze die Gemüter kochen….

2026-09-14 • via Nuitee
J
Jackie • couple • gb
9
Very comfortable, great air conditioninh, great location, frienfly staff.
Pros:

Perfect central location, comfortable room with all facilities, friendly and helpful staff.
Great air conditioning as it was very hot during our stay.

Cons:

More english breakfast tea bags in the room and milk please.

2026-09-14 • via Nuitee
N
Ngoci • couple • lu
10
Wonderful stay which we highly recommend.
Pros:

The accommodation is absolutely beautiful and cosy. All of the staff members were friendly and warm. Breakfast was very good - with a nice selection and great coffee. The breakfast room was so inviting to stay for the whole morning. We really enjoyed everything and would definitely return to the place.

2026-09-14 • via Nuitee
A
Ahmed • solo_traveller • ae
5
2026-09-13 • via Nuitee
E
Elke • solo_traveller • de
9
Pros:

Siehe oben

Cons:

Es könnten deutlich mehr Ablageflächen und Haken im Badezimmer sein. Die Kulturtaschen konnte man nur auf dem Boden stellen.

2026-09-13 • via Nuitee
B
Berk • couple • it
9
2026-09-13 • via Nuitee
S
Sabrina • extended_group • gb
9
Very nice hotel close to the city centre
Pros:

Excellent location, very clean, well decorated, so close to the city centre. Staff were really helpful and nice.

2026-09-12 • via Nuitee
L
Leena • couple • fi
9
Pros:

Erinomainen sijainti hiljaisella sivukadulla, jossa ei ole edes autoliikennettä, mutta aivan nurkan takaa löytyy nähtävyydet ja iso ostoskatu. Hotelli on tunnelmallinen ja henkilökunta ystävällistä. Aamiaisella oli hyvin rauhallinen tunnelma musiikkeineen, vaikka tila oli melkein täynnä. Erityisesti tilattavat annokset oli maistuvia. Kaunis sisäpiha.

Cons:

Kuntosalilla on spa-lämpötila :)

2026-09-12 • via Nuitee
M
Marco • couple • at
9
2026-09-12 • via Nuitee