Hotel Palais Mailberger Hof

Hotels
9.1 (1004 reviews)
Annagasse 7 , Vienna , at

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Sauna
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Lack of certain amenities
Some service issues

Categories

Cleanliness
8.21
The reviews indicated some issues with cleanliness, particularly the mention of quick cleaning.
Service
9.67
Generally praised for being kind and helpful, though some negative experiences were noted.
Location
10
Repeatedly described as excellent and central, making it easy to access various attractions.
Room Quality
8.66
Some shortcomings mentioned such as lack of amenities like a refrigerator.
Amenities
7.7
Several reviews mentioned missing amenities such as a mini bar and issues with room facilities.
Value for Money
9.15
Considered relatively fair, though some felt insufficient value for the price regarding amenities.
Food and Beverage
9.71
The breakfast received high praise and was described as excellent.
Overall Experience
9.7
Most reviews conveyed a generally positive experience despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:25

Property Description

Historic Charm and Central Location
Step back in time at the 14th-century Hotel Palais Mailberger Hof, nestled in the heart of Vienna's bustling shopping district.

Elegant Rooms with Modern Comforts
Individually designed rooms offer a blend of baroque style and contemporary amenities, ensuring a comfortable stay for every guest.

Tranquil Courtyard and Free WiFi
Relax in the peaceful courtyard while enjoying breakfast or stay connected with complimentary WiFi throughout the hotel.

Experience Vienna's finest attractions and shopping just a stone's throw away from this family-run gem. Reserve your stay at Hotel Palais Mailberger Hof today!

Important information:

The entrance door is closed from 11 pm due to safety reasons, but guests can get in touch with the night porter via a bell.

Please note that smoking is not allowed throughout the entire hotel.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for € 20 per person per night when using an available extra bed.
    People 16 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1004 reviews
Cleanliness: 8.21
Service: 9.67
Location: 10
Room Quality: 8.66
Amenities: 7.7
Value for Money: 9.15
Food and Beverage: 9.71
Overall Experience: 9.7
C
Claire • extended_group • gb
9
2026-02-14 • via Nuitee
C
cianciaruso • solo_traveller • it
10
2026-02-14 • via Nuitee
M
Manfred • solo_traveller • de
8
2026-02-13 • via Nuitee
N
Nina • family_with_children • dk
10
2026-02-13 • via Nuitee
G
GH • couple • nl
8
2026-02-13 • via Nuitee
M
Mikhail Minkovskiy • couple • il
9
2026-02-13 • via Nuitee
S
Sevil • extended_group • tr
10
Viyananın en popüler yerinde mükemmel otel
Pros:

Viyananın en canlı caddesi olan Kartnerstrabe'da bir ara sokakta yer alıyor. Konumu mükemmeldi. En ünlü cafelerinden olan Sacher Cafe ve Gerstner Cafe otele 100 metre uzaklıktaydı. Oda suit odaydı ve çok genişti, tavanı çok yüksekti ve ısınması çok iyiydi. Oda temizliği harikaydı, kat temizlik personeline ayrıca teşekkür ederim.

Cons:

Herşey çok iyiydi.

2026-02-12 • via Nuitee
G
Galina • couple • cl
10
Excelente experiencia
Pros:

La ubicación excelente, todo muy limpio y buena atención

Cons:

Nada

2026-02-12 • via Nuitee
M
Markus • couple • de
10
Pros:

Sehr freundliches Personal, schönes Zimmer und tolles Frühstück!

Cons:

Nichts

2026-02-12 • via Nuitee
R
Raquel • couple • pt
8
2026-02-11 • via Nuitee
M
Mrs._happinesss • couple • at
9
Ausgezeichneter Kurztrip!
Pros:

Hotel Palais Mailberger Hof war für unseren Kurztrip einfach ausgezeichnet. Das Hotel ist wunderschön, sehr gepflegt und perfekt zentral gelegen, sodass man Wien bequem zu Fuß erkunden kann.

Besonders hervorzuheben ist das sehr freundliche und aufmerksame Personal, man fühlt sich von Anfang an herzlich willkommen. Die Atmosphäre im Haus ist ruhig, angenehm und zugleich elegant.

Ein absolutes Highlight war das Frühstück: große Auswahl, sehr gute Qualität und alles liebevoll angerichtet, für uns definitiv ein Must-have.

Insgesamt ein rundum gelungener Aufenthalt. Wir haben uns sehr wohlgefühlt und würden das Hotel jederzeit wieder buchen. Klare Empfehlung!

Cons:

Es war alles perfekt, nur die die Zimmer sind etwas hellhörig

2026-02-11 • via Nuitee
H
Hatice • couple • tr
3
Cons:

Oda çok tozluydu.Çarsaflar ve yastiklar temiz değildi

2026-02-11 • via Nuitee
M
Mark • couple • gb
10
2026-02-09 • via Nuitee
E
Eloïse • couple • fr
8
2026-02-09 • via Nuitee
V
Ventura • family_with_children • it
8
Pros:

Ottima spa e servizi in generale, cortesia dello staff

Cons:

Lista cocktail ristretta, temperatura elevata in stanza non modificabile

2026-02-09 • via Nuitee
M
Maher • couple • sa
10
Pros:

موقع جميل 3 دقائق من الشارع الرئيسي للمنطقه التاريخيه - سعر نوعا ما مناسب -

Cons:

لايمكن وصول السياره امام الفندق تحتاج تسحب شنطتك 70 متر تقريباً ولكن الموقع جيد للس يبي يتمشى في المنطقه التاريخيه وسط فيينا - طبعا لايوجد موقف للسيارات

2026-02-09 • via Nuitee
S
SABRINA • couple • lu
10
2026-02-09 • via Nuitee
M
Matīss • couple • lv
10
Excellent experience
Pros:

Hotel was peaceful, romantic and with its own unique atmosphere. Breakfast was fantastic and delicious , staff polite and professional. Location was excellent as well. Highly recommend.

Cons:

Everything was perfect, even little bumpy elevator.

2026-02-09 • via Nuitee
B
Barbara • couple • it
9
2026-02-08 • via Nuitee
L
lesley • couple • ch
8
Perfekt für einen entspannten Citytrip
Pros:

Personal, Lage, Ausstattung, Kaffee und Frühstück

2026-02-08 • via Nuitee