Desert Diamond Casino - Hotel

Hotels
8.4 (801 reviews)
7350 South Nogales Highway , Tucson , US
877.777.4212

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Free
Children allowed

Facilities

Complimentary high-speed wireless Internet access
Complimentary airport transportation (6:30AM - 10PM)
Complimentary self-parking
Business Center
Fitness Center
Pool (6AM - 10PM)
Concierge Service
Coffee Bar
Same day dry cleaning/laundry service
Four dining choices in the Casino
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly/helpful staff (Danika called out by name)
Easy access to casino and conference areas
Plenty of parking and safe environment
Pool and jacuzzi praised when available
Quick and efficient check-in
Cons:
No sit-down restaurant and limited dining hours/options
Pool access issues (locked/closed) and occasional poor pool management
Noise from elevators and adjoining rooms
Food and beverages are expensive
No drink service while playing on casino floor
Some guests reported poor casino payouts or dissatisfaction with gaming

Categories

Cleanliness
9.6
Multiple reviewers praised cleanliness: rooms, sheets and towels were repeatedly described as clean and fresh.
Service
9.6
Staff received strong positive mentions (Danika at check-in, generally helpful/front desk); a few isolated service issues (security at pool) were noted but overall service was highlighted as a strength.
Location
8.7
Very convenient for casino access and parking; several guests noted noise when rooms are near elevators or adjoining doors.
Room Quality
9.3
Rooms were described as comfortable with good pillows and amenities; a small number of guests mentioned a bed that felt too hard or noise from adjacent rooms.
Amenities
7.5
Pool and jacuzzi were appreciated when available, but there are complaints about the pool being locked or out of service, no sit-down restaurant and limited drink service—mixed to negative overall.
Value for Money
7
Several guests called out expensive food and casino costs; some frustration about perceived poor casino payouts, reducing perceived value.
Food and Beverage
6.5
Multiple complaints: limited dining options (grab-and-go only at times), no sit-down restaurant or late dining, coffee bar hours issues, and pricey menu items.
Overall Experience
9
Despite specific issues (food, some amenity problems, noise), many guests said they would stay again and praised the convenience, safety and friendly staff—leading to a generally very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-30 19:10

Property Description

Desert Diamond Casino & Hotel in Tucson places guests near the airport, within a 15-minute drive of the Pima Air & Space Museum and the Tucson Convention Center. The hotel offers 148 inviting guest rooms just minutes from the casino floor, with four dining choices in the casino, a pool, fitness center and over 11,000 sq. ft. of conference and meeting space. Guests must be 21 to register for the hotel; all guests must present government-issued ID at check-in.

Important information:

Housekeeping service is offered every other day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUS

Property Policies

  • Check-in / check-out

    Check-in from 15:00:00, check-out until 11:00:00.

  • Minimum age

    Guests must be at least 21 years old to check in.

  • Pets

    Pets are allowed; charges may apply.

  • Payment

    Payment: pay at the property, pay online later, pay online now.

Location

Guest Reviews

8.4
Based on 801 reviews
Cleanliness: 9.6
Service: 9.6
Location: 8.7
Room Quality: 9.3
Amenities: 7.5
Value for Money: 7
Food and Beverage: 6.5
Overall Experience: 9
T
TERESA • solo_traveller • us
6
Nice room
Pros:

Rooms were nice and lots of slots

Cons:

Needs a sit down restaurant open for Breakfast, Lunch and Dinner. They have a grab n go spot that has decent food, but no NICE areas to eat. You have to go in this little hole of a room that is like a break room. Also no drink service while you are playing. Very frustrating. Also the pool was locked and they said someone would come unlock it and that never happened. Big disappointment

2026-10-24 • via Nuitee
B
Bolanos • couple • us
4
2026-10-23 • via Nuitee
B
Ben • family_with_children • us
10
2026-10-20 • via Nuitee
D
Dennis • solo_traveller • us
9
2026-10-18 • via Nuitee
D
Debra • couple • us
9
Enjoyed being close to the casino
Pros:

Loved the room

Cons:

Too close to the elevators and could hear everyone coming and going

2026-10-17 • via Nuitee
M
Maria • couple • us
8
2026-10-17 • via Nuitee
C
Carlos • solo_traveller • us
8
Pros:

The pool and jacuzzi were good

Cons:

Security guard was a bit harsh, asked everyone for the bracelet but he forced an elderly lady go confirm her stay. She walked with a cane. What's worse is he didn't accompany her nor was he at the pool to confirm she was a guest

2026-10-13 • via Nuitee
N
Nayely • couple • us
3
2026-10-13 • via Nuitee
R
Richard • couple • us
9
We ALWAYS stay there when were in doing something in the Tucson area
Cons:

Coulda left us WIN at the Casino 😆😆😆😆

2026-10-11 • via Nuitee
S
Shelby • family_with_children • us
8
2026-10-07 • via Nuitee
S
Stephanie • solo_traveller • us
10
Experience
Pros:

The over all room and casino floor..

Cons:

The food was expensive. The coffee bar didn't open early.

2026-09-19 • via Nuitee
P
Pauline • couple • us
7
2026-09-17 • via Nuitee
E
Erica • couple • us
10
Danika at the check in desk was the perfect welcome to the property and very helpful!
Pros:

Clean, convenient and safe

Cons:

Nothing

2026-09-17 • via Nuitee
L
Lori • couple • us
7
Pros:

It was pretty clean

Cons:

I felt the bed was too hard.

2026-09-11 • via Nuitee
R
Robert • solo_traveller • us
7
2026-08-19 • via Nuitee
A
Alysha • solo_traveller • us
10
2026-08-18 • via Nuitee
A
Alysha • couple • us
10
2026-08-18 • via Nuitee
R
Rosario • couple • us
10
2026-08-18 • via Nuitee
T
Tamara • couple • us
9
Great stay, fun, and good service.
Pros:

Easy access to and from conference rooms and casino.

Cons:

The after 7pm food option and no dinning. Had to leave the hotel.

2026-08-15 • via Nuitee
B
Bernardo • solo_traveller • us
10
Pros:

I love how clean the room was, and the staff were very nice 😄

2026-08-06 • via Nuitee