Hilton Cairo Heliopolis Hotel

Hotels
•
Hilton Hotels & Resorts
8 (2794 reviews)
Uruba Street, Heliopolis , Cairo , EG

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent and convenient location near the airport
Very friendly, helpful and attentive staff (multiple named praises)
Strong breakfast buffet and wide dining options
Good pools, executive lounge and generally excellent facilities
Comfortable beds and overall comfortable rooms
Airport pick-up/drop-off and 24/7 vibrant atmosphere
Cons:
Perceived high price / limited value for money
Some reports of poor/absent cleanliness in isolated cases
Rooms slightly dated; some areas need renovation
Weekend poolside loud music until ~11pm for pool-facing rooms
Reception understaffing noted by one guest
Minor in-room amenity missing (e.g., no coffee machine reported by one guest)

Categories

Cleanliness
8
Generally reported as very clean in multiple reviews (explicit 'very clean' and praise for housekeeping), though one review reported poor cleanliness ('Pulizia assente') and another noted rooms slightly dated — overall positive but with some inconsistent reports.
Service
9
Consistently praised across reviews: friendly, helpful staff, exceptional guest relations (named staff praised), prompt check-in/out and helpful gestures (sewing suit buttons, attentive lounge service) indicate strong service performance.
Location
9
Multiple mentions of excellent location near Cairo airport and convenient access to shopping/attractions; repeatedly described as 'great location' and 'near the airport'.
Room Quality
7
Rooms described as very comfortable and elegant with excellent beds by several guests, but some comments about rooms being slightly dated and needing renovations suggest mixed-to-good room quality.
Amenities
8.5
Wide dining options, good pools, executive lounge, 24/7 vibrant facilities and airport pick-up/drop-off were highlighted — amenities are a strong point supporting guest enjoyment.
Value for Money
5.2
Several guests commented the hotel felt expensive for the quality and one reviewer explicitly noted price was high for the average quality; value sentiment is noticeably weaker than other areas.
Food and Beverage
8.5
Food and breakfast buffet repeatedly praised as excellent with many options and tasty offerings; F&B is a clear positive in guest feedback.
Overall Experience
8.8
Many rave reviews ('exceptional', '11/10', 'home away from home'), describing excellent hospitality and memorable stays — overall guest experience is highly positive despite a few specific negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Luxurious Amenities and Entertainment
Experience the ultimate indulgence at Hilton Cairo Heliopolis Hotel with its casino, hot tub, and 3 exquisite swimming pools set amidst a lush garden. The casino offers a thrilling array of gaming options while the rooms boast Egyptian heritage accents and modern comforts.

Culinary Delights
Satisfy your taste buds at one of the 18 diverse restaurants and snack bars within the hotel. From East Asian delicacies at Lan Tania to authentic Italian dishes at Leonardo's, and traditional English fare at Darts, there's a culinary delight for every palate.

Convenient Location
Conveniently situated just 5 km from Cairo International Airport, Hilton Cairo Heliopolis Hotel offers a perfect blend of luxury, entertainment, and gastronomic experiences. Book your stay now and immerse yourself in unparalleled hospitality.

Important information:

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake in the traditional Sohour in place of the regular breakfast.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Location

Guest Reviews

8
Based on 2794 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 7
Amenities: 8.5
Value for Money: 5.2
Food and Beverage: 8.5
Overall Experience: 8.8
R
Robbie Mellor • couple • zw
9
Pros:

Great hotel close to the airport, shopping centre's & attractions. Very friendly staff, great Pools & breakfast buffet with options catering for everyone

2026-10-24 • via Nuitee
E
EIMAN • couple • kw
10
كانت رحله ممتعه
Pros:

التعامل في الاستقبال ممتازه وسرعه الإنجاز ويوجد في الفوده عده خيارات للأكل والاستمتاع جميع المرافق ممتازه

2026-10-24 • via Nuitee
E
EIMAN • couple • kw
10
كانت رحله واقامه ممتعه
Pros:

مكان متعدد الاختيارات للغداء والعشاء والإفطار كل الخدمات ممتازه

2026-10-24 • via Nuitee
P
Peter • solo_traveller • at
9
Full comfort, near the Cairo airport
Pros:

Very elegant and comfortable hotel, friendly and helpful staff. Easy check-in and check-out. I enjoyed staying in this hotel.

Cons:

I found it a bit too expensive.

2026-10-24 • via Nuitee
Y
YADIRA • family_with_children • co
10
Excelente hotel, con muy buen servicio y excelentes instalaciones
Pros:

El personal fue muy amable, atendieron nuestras necesidades rápidamente, tenían una oferta gastronómica muy amplia, el hotel muy amplio y agradable, una estadia muy agradable

2026-10-22 • via Nuitee
T
Turki • couple • sa
7
جيدة
Pros:

موقع الفندق قريب من المطار

Cons:

المكان يحتاج بعض التجديدات

2026-10-21 • via Nuitee
K
Khaled • solo_traveller • tn
10
2026-10-21 • via Nuitee
M
Michelle • solo_traveller • us
10
Great location next to the airport, clean, beautiful and comfortable. The staff make it memorable.
Pros:

I was treated with courtesy from the time I entered the property until I left. The guest relations person who checked me in, Jana, was wonderful, she found the perfect room for me and followed up multiple times to make sure my stay was going well. In addition, Mohammed, at the Guest Services desk helped me at 11pm at night to sew buttons onto a suit I needed to wear the next day for a meeting. And he did it in 10 minutes with no charge! The waiters in the Executive Lounge, Ali and his colleague, were very kind and attentive. I would absolutely stay at this hotel again. Very clean.

Cons:

On the weekend, if you are staying in a room that faces the pool you need to know that loud music is heard until 11pm. It didn't bother me but it might not be for some people with small children.

2026-10-20 • via Nuitee
A
Alessandro • extended_group • it
7
Posizione comoda , pulizia scarsa .
Pros:

gentilezza del personale e confort degli spazi nella hall .

Cons:

Pulizia assente , kit amenities scarso (per quel prezzo non c'erano nè accappatoio nè ciabatte di cortesia) .
Prezzo molto alto per la qualità media .

2026-10-19 • via Nuitee
B
bertocchi • solo_traveller • it
7
2026-10-19 • via Nuitee
H
Hany Emad • couple • eg
10
2026-10-19 • via Nuitee
S
Svetlin • solo_traveller • gb
10
2026-10-19 • via Nuitee
E
Emad • couple • eg
8
2026-10-18 • via Nuitee
H
Hiba • solo_traveller • ae
9
2026-10-18 • via Nuitee
C
Candelaria • extended_group • uy
10
2026-10-17 • via Nuitee
K
Khaled • solo_traveller • ae
10
A home away from home — exceptional hospitality, ultimate comfort, delicious food, and a vibrant atmosphere 24/7!
Pros:

An exceptional experience from start to finish! Extremely comfortable beds, outstanding hospitality, excellent customer service, and absolutely delicious food.

The hotel truly makes you feel at home, with a warm atmosphere, positive vibes, and a friendly, professional, and supportive team.

The hotel is full of life 24/7, with excellent facilities and convenient airport pick-up and drop-off services.

A wonderful combination of comfort, luxury, hospitality, and vibrant atmosphere. Highly recommended!

Cons:

The only minor improvement I would suggest is providing a coffee machine in the guest rooms. It would be a lovely addition to an otherwise excellent experience.

2026-10-16 • via Nuitee
M
MOHAMMED • family_with_children • eg
10
ممتاز
Pros:

الفندق رائع ومريح نفسيا الغرف مريحة جدا والموقع ممتاز

2026-10-16 • via Nuitee
M
MOHAMMED • couple • eg
10
2026-10-16 • via Nuitee
M
Muhammad Ozair • extended_group • pk
10
2026-10-16 • via Nuitee
T
torfilli • extended_group • tr
9
2026-10-15 • via Nuitee