WoodSpring Suites Fayetteville I-49

Hotels
•
WoodSpring
3.6 (193 reviews)
2638 West Old Farmington Road , Fayetteville , US
+1 479-595-8032

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location / easy to find
Low price / best price
Friendly staff reported in some stays
Spacious rooms and good cable options (when stays occurred)
Cons:
Overbooked / reservations denied while money taken
Cockroach infestations and general filth in rooms
Rude or unprofessional front desk, poor communication
Broken or poorly maintained amenities (fridge not cooling, rust)
No-refund policy / money lost by guests

Categories

Cleanliness
1.5
Multiple reports of cockroaches, filthy walls, curtains and floors, hair on bedding, stained towels and general filth—very poor cleanliness.
Service
4
Mixed: several reports of rude/unresponsive front desk, phone unanswered and reservations mishandled, but a few guests noted friendly staff during actual stays—service is inconsistent.
Location
7.5
Several positive mentions: easy to find, close to work and a generally convenient location; location is a relative strength compared to other issues.
Room Quality
1.8
Rooms frequently described as nasty or infested (cockroaches), plus issues like rusted oven tops, paint splatter and general disrepair—poor room quality.
Amenities
3.8
Mixed amenities: some positives (good cable options) but problems with refrigerators not cooling and lack of housekeeping quality—below average overall.
Value for Money
2.2
Multiple guests paid and were denied rooms or had bookings mishandled with no refunds; perceived value is low given risk of losing payment or receiving a poor room.
Food and Beverage
3
Limited/poor F&B experience: guests unaware of breakfast availability, plus refrigerator issues that ruined brought items—below target.
Overall Experience
5
Overall mixed: several guests had no-stay/overbooking nightmares and very negative experiences, while a minority reported comfortable, friendly stays; results in a middling overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location
Situated just a stone's throw away from Razorback Stadium and Fayetteville Town Center, Extended Stay America Select Suites - Fayetteville - I-49 offers a prime location for both leisure and business travelers.

Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with a private bathroom, free WiFi, flat-screen TV, and complimentary toiletries. Whether you're here for a short stay or an extended visit, we have everything you need for a relaxing and enjoyable trip.

Nearby Attractions
Explore the area with ease as Arkansas Missouri Railroad and Midtown Shopping Center are within driving distance. Plus, with Northwest Arkansas Regional Airport just 33 km away, traveling to and from the hotel is a breeze.

Book your stay now at Extended Stay America Select Suites - Fayetteville - I-49 for a memorable and hassle-free experience!

Important information:

Housekeeping service is offered every 14 days.

When booking 14 nights or more, additional supplements may apply.

Payment should be made via credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: XNA

Location

Guest Reviews

3.6
Based on 193 reviews
Cleanliness: 1.5
Service: 4
Location: 7.5
Room Quality: 1.8
Amenities: 3.8
Value for Money: 2.2
Food and Beverage: 3
Overall Experience: 5
B
Bob • couple • us
1
2026-11-04 • via Nuitee
A
Assefa • couple • us
1
Pros:

Horrible staff

Cons:

Everything

2026-11-02 • via Nuitee
D
Della • couple • us
1
What stay??
Cons:

They had no rooms. We didn’t get to stay. The website should have been updated. We then had to wait to rebook 2 hours. I was exhausted

2026-10-30 • via Nuitee
R
Renee • couple • us
1
Pros:

We did not get a room

Cons:

The attendant would not give us a room because he said they were remodeling and because we booked thru a 3rd party he did not have a room. Money Paid & No room to stay in, had to go pay for a room somewhere else! Have receipt to prove it!

2026-10-30 • via Nuitee
J
Jomi • couple • us
10
2026-10-28 • via Nuitee
C
Clarence • family_with_children • us
3
I would never book this particular hotel again
Pros:

Not much to like.

Cons:

First room on 3rd floor had a roach infestation have videos to prove. All over the walls bed curtains floor counter it was filthy. Lobby smelled like marijuana and host took a little while to come to the front desk.

2026-10-28 • via Nuitee
J
Julio • solo_traveller • us
4
Cheap, good location, but not the cleanest.
Pros:

I found FOUR cockroaches in my room. Upon checkout, I informed the lady working at the front desk about it, and all she said was she was gonna let the exterminator company know.

Cons:

The cockroaches.

2026-10-22 • via Nuitee
R
Robert • solo_traveller • us
1
Pros:

Nothing I showed up with a reservation and got told they had no rooms available and still tooky money

Cons:

Stay away from this place don't try to have a reservation they will tell you they have no rooms due to renovations and then keep your money because of their no refund policy

2026-10-21 • via Nuitee
L
Lucas • solo_traveller • us
1
Cons:

Nasty rooms

2026-10-15 • via Nuitee
L
Lucas • solo_traveller • us
1
Cons:

Rooms are nasty

2026-10-15 • via Nuitee
S
Shirley • family_with_children • us
1
There was no stay they had gave our room away
Cons:

I had reservations for 2 nights paid and when I got there they were booked up and no room. And there was no hotels that had vacancy

2026-10-12 • via Nuitee
M
Mandy • family_with_children • us
10
Everyone that works there was very nice
Pros:

Best price easy to find

2026-10-09 • via Nuitee
K
Koonce • solo_traveller • us
1
Pros:

Nothing

Cons:

I had this place booked for 3 weeks and when I got there at 3 pm to check in they told me that they was over booked and was very rude. I would not recommend this place to anyone.

2026-10-08 • via Nuitee
J
Jhamal • solo_traveller • us
1
2026-09-12 • via Nuitee
R
Ricky • solo_traveller • us
7
It’s an okay place for a quick overnight stay. Long term stays though probably not so much. Unless you deep clean the ro
Pros:

Location. Lots of space in the room. Great cable channel options, even with Showtime.

Cons:

Towels need to be thrown out. Hair on my bedding. Pain splatter all over the sink and around the floor. Oven top was black and rusted.

2026-09-07 • via Nuitee
T
Tristan • solo_traveller • us
1
An extreme waste of time and money.
Pros:

I honestly didn't get a chance to like anything. They didn't even allow me to get into the hotel, nor did the staff answer the phone to communicate with me. I was forced to cancel due to lack of communication and professionalism.

Cons:

I feel like the staff could have answered the phone instead of sitting in the office giggling ignoring a customer who had already paid. I had a simple inquiry I was willing to pay more if I checked in early. I filed the apps instructions and tried to get in contact with the hotel it was obviously someone in there but I was not of concern to them.

2026-09-03 • via Nuitee
R
Robinson • couple • us
10
Good
Pros:

Didn't know you had breakfast.. wasn't told.

2026-09-03 • via Nuitee
K
Kandice • couple • us
1
Couldn’t have a good day because the front desk was very rude and disrespectful
Pros:

Nothing front desk is rude

Cons:

Everything

2026-08-31 • via Nuitee
C
Collins • family_with_children • us
10
2026-08-31 • via Nuitee
T
Terrence • solo_traveller • us
1
2026-08-30 • via Nuitee