Metropole Suites South Beach

Hotels
South Beach Group
7.9 (675 reviews)
635 Collins Avenue , Miami Beach , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Cons:
Inconsistent service
Poor breakfast options
Cleanliness issues

Categories

Cleanliness
7.11
Rooms are fairly clean, but issues noted with flooring in several reviews.
Service
8.08
Service experiences were mixed, with complaints about management and room changes.
Location
9.62
Convenient location close to attractions, mentioned positively in multiple reviews.
Room Quality
7.57
Rooms were described as spacious but had issues like broken amenities.
Amenities
7.1
Some amenities missing or not functioning as expected, like the bar and pool.
Value for Money
8.06
Value perceived as average due to mixed experiences with services and amenities.
Food and Beverage
6.61
Breakfast options were criticized for being sparse and lacking quality.
Overall Experience
9.08
Despite some issues, the stay was generally enjoyable and suited the needs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:00

Property Description

Luxurious Apartments with Full Kitchen
Indulge in the comfort of spacious 1 and 2-bedroom apartments equipped with full kitchens or kitchenettes. Feel at home while enjoying the convenience of a fully furnished accommodation near South Beach's main attractions.

Modern Amenities and Services
Experience contemporary living with flat-screen TVs, iPod docking stations, and free WiFi throughout the property. Benefit from the 24-hour front desk and concierge services, ensuring a seamless and enjoyable stay.

Convenient Location near Popular Attractions
Explore Miami Beach with ease as Metropole Suites South Beach is just a short walk from Ocean Drive's vibrant nightlife, top-rated restaurants, and trendy shops. Immerse yourself in the lively atmosphere of South Beach during your stay.

Book now to experience the perfect blend of luxury and convenience at Metropole Suites South Beach!

Important information:

Children aged up to 10 years can stay free of charge when using existing bedding.
Please note that all guests need to provide a valid photo ID at check-in.
Housekeeping service is not available at this property. (si aplica en lugar de daily)
This is a non-smoking property. Smoking on site will incur an additional charge of USD 250.
Please note that pets are allowed upon request and subject to approval. Additional charges may apply.
Please note that pets will incur an additional charge of USD 250 per pet, per stay.
Please note that a maximum weight of 11 kg per pet is permitted.
Please note that pets must be kept on a lead while in public areas of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 675 reviews
Cleanliness: 7.11
Service: 8.08
Location: 9.62
Room Quality: 7.57
Amenities: 7.1
Value for Money: 8.06
Food and Beverage: 6.61
Overall Experience: 9.08
K
Kiffany couple us
1
Ten Ten do not recommend
Pros:

The staff was nice.

Cons:

I had to pay a resort fee and the elevator did not work and we stayed on the 4th floor. The beds was hard and the floors were cracking as we were walking across and the room had a stench to it and our living room tv did not have a working tv. I paid for an upgrade for no reason and the pull out couch was dirty, walls was coming apart. I know it’s Miami and it’s hot but I do feel as though they should have had sitting room inside with air but they had fitting room outside no air. I will not book this hotel again.

2026-07-04 via Nuitee
M
Monique solo_traveller us
7
My stay was convenient
Pros:

The hospitality gift bag and offer for my luggage to be carried up due to elevators not being down

Cons:

The elevators was not working

2026-06-30 via Nuitee
B
Barnett solo_traveller us
10
Pros:

Close to the beach and restaurants

2026-06-30 via Nuitee
D
Denise couple us
10
Fun in Miami
Pros:

Staff and location

2026-06-30 via Nuitee
W
Wole couple us
2
2026-06-27 via Nuitee
L
Latoya family_with_children us
1
Will not return nor recommend. The conditions were unacceptable
Pros:

Location

Cons:

Room had a terrible odor, dirty, door didn’t close all the way, and to top it off there were bugs. Also when first gave me room there were housekeepers eating in the room with their cleaning products

2026-06-27 via Nuitee
K
Kenneth family_with_children sa
7
Pros:

Good location and helpful staff

Cons:

Apartment decor was a little tired

2026-06-25 via Nuitee
E
Erdoğmuş solo_traveller tr
2
Pros:

Only Franco

Cons:

They never clean our room. Also there was a woman in the front desk not the red and curly hair one. Another one was super rude and she never help us. Air conditioners were so bad.

2026-06-24 via Nuitee
D
Diego Nicolas couple au
4
Poor Value for Money, Outdated Rooms, and Subpar Cleanliness
Pros:

Location and reception staff. Franco was really nice leaving us to do the check in before the time .

Cons:

The furniture was old and not very well maintained or cleaned. The mattresses were also outdated and very uncomfortable—you could feel the springs pressing into your back while lying down.

In addition, the room directly above ours was undergoing refurbishment during our stay. Construction noise started as early as 8:00 a.m. each morning, which was very disruptive. I spoke with the staff and asked whether the work would be completed that day, and I was told that it would be. However, the construction continued afterward, causing ongoing noise and inconvenience.

The refurbishment work also appeared to affect the condition of our room. The toilet did not flush properly, and the ceiling air vent was leaking water and dust. I requested room service twice to address these issues, but the cleaning and maintenance provided were suboptimal and did not fully resolve the problems.

The only positive aspect was that the staff allowed us to use the bathroom in another room when our toilet was not functioning properly, which we appreciated , but still disruptive as you can imagine. Overall, the condition of the room and the disruption caused by the refurbishment significantly affected our stay.

2026-06-23 via Nuitee
S
Safari20283268049 Couples
4
If you want “Quality” THIS AINT IT !
Pros:

First and foremost this place is ranked a 4 star on booking.com, and it shouldn’t be! The hallways stink like old urine! The hallways full of debris of paint chipping off the wall and the stairwells too. Elevator looks ran down and bogus, while still operating on a EXPIRED LICENSE in early March of this year 20206, while still letting anyone get on as of June 20, 2026 ! I was there yesterday before i left and rebooked a hotel downtown not even after staying 1 hr and 30 minutes of checking in! The front entrance where you can sit by the bar was dirty and the jacuzzi as well, rooms water temperature doesn’t get hot for real, with missing cabinets doors in the kitchen and deceiving interiors. WIFI Connection Is Horrible, if you’re someone who needs to work with WIFI I wouldn’t recommend this place at all it doesn’t work neither the guests or the staff’s wifi. However the lady at the front was very nice and cooperative when working with us on getting us in early at 1 and when we reported about connections problems. I booked this place earlier this year for $800+ for a 3 day south beach stay! I was promised a room with pictures expecting what i paid for but wasn’t! Given this is a 4 Star Suite booking i’d give it a 3 Star flat if i’m being nice nothing over a 3.0!

2026-06-21 via Tripadvisor
S
Skinney couple us
10
2026-06-21 via Nuitee
J
JIAN JA CANDY extended_group us
1
Horrible.
Pros:

Horrible hotel. Horrible customer service by booking.com and the hotel manager

Cons:

I booked an ‘accessible’ room but was not notified that the shared bathroom did not have a door. The floorplan was open with no privacy. My friend and I shared a room and this was going to be a major problem. Within the first 10 minutes of arriving to the hotel, I was on the phone with booking.com’s customer service; and trying to see what my options were with the front desk. Nobody offered me any consolation. Plus, the elevator was broken. I booked an accessible room because I had recently gotten surgery and this establishment made it absolutely difficult in getting up to my room.

2026-06-19 via Nuitee
T
Tracy family_with_children us
10
Aesthetic environment, gorgeous views, prime location, exceptional staff
Pros:

Honestly the whole thing is super cute. Our room exceeded expectations and was less than $200/night which was wild considering we had 2 bedrooms and a full kitchen. The location is incredible, less than 2 blocks to Miami Beach.

Cons:

Nothing- we're already planning another trip down!

2026-06-17 via Nuitee
C
Carlos solo_traveller ar
9
Muy cómoda
Pros:

Ubicación

Cons:

Nada

2026-06-17 via Nuitee
S
Suchite couple us
1
Malisimo
Pros:

La uvicacion

Cons:

Que di 100 dolares de depocito y no me los debolvieron

2026-06-17 via Nuitee
C
Carlos solo_traveller ar
9
2026-06-15 via Nuitee
G
Greene family_with_children us
7
2026-06-14 via Nuitee
V
Vasil family_with_children bg
1
Spent 1 hour and had to move out
Pros:

Location

Cons:

The room was extremely dirty. On both beds the sheets were replaced but they were not clean at all. We had to book another hotel and move but this hotel simply lied about reimbursement.

2026-06-08 via Nuitee
T
Taisha family_with_children us
10
2026-06-04 via Nuitee
C
Castello couple it
6
2026-06-04 via Nuitee