Hotel Casablanca

Hotels
8.2 (345 reviews)
Av. Colombia con Av. Costa Rica N° 3-59 , San Andrés , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Lack of cleanliness in rooms
High prices
Service inconsistency

Categories

Cleanliness
7.7
Several reviews mentioned issues with room cleanliness, such as humidity and service delays.
Service
8.7
Many positive comments regarding the friendly and helpful staff.
Location
9.2
Applauded for being close to the beach and restaurants.
Room Quality
7.7
Concerns about room conditions such as humidity and mattress quality were noted.
Amenities
8.2
Facilities were generally commendable, but improvements noted for offered amenities.
Value for Money
7.2
Comments regarding high prices compared to the perceived value of services offered.
Food and Beverage
8.7
Breakfast was well received, noted as one of the best on the island.
Overall Experience
8.2
Overall satisfaction, but with some mixed feelings about service quality and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:40

Property Description

Beachfront Paradise

Luxurious Accommodations: Experience air-conditioned rooms with cheerful décor and flat-screen cable TV, or indulge in bungalows with private sun terraces and stunning sea views.

Culinary Delights: Enjoy a full breakfast with world-famous Colombian coffee and tropical fruits at the beachside cafe, savor Thai dishes at Mahi-Mahi, or dine on International cuisine at Casablanca Restaurant.

Convenient Location: Just a 5-minute drive from Gustavo Rojas Pinilla Airport, with car rental available. Explore the exclusive Johnny Cay Island with a quick 10-minute boat ride arranged by the tour desk.

Book now for an unforgettable beach getaway at Hotel Casablanca!

Important information:

Please note that when booking nonrefundable rates the property will request an authorization from the card holder, along with a copy of a valid ID.

Please note that the guest and the credit card holder used to pay and make the reservation must be the same and will be checked at check-in, if otherwise guest must present an authorization from the card holder. The authorization must be authenticated or legalized by a Notary

Please note that child rates may vary according to the season and meal plan (Children from 2 to 11 years old).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ADZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for COP 442,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 345 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 8.7
Overall Experience: 8.2
L
Lina • couple • co
10
Escapada isleña
Pros:

Ubicación inmejorable. Frente a la playa y cercano al comercio. Piscina súper cómoda, disponibilidad de toallas para piscina. Excelente oferta gastronómica.

Cons:

Un poco de ruido en la noche por la cercanía a la playa, pero en recepción siempre están dispuestos a colaborar para solucionarlo.

2026-05-06 • via Nuitee
K
Karine • couple • br
10
Maravilhoso! Vale muito a pena!
Pros:

O hotel, o atendimento da Recepção e todas as pessoas que trabalham, fazem tudo para que a sua estadia seja o mais confortável possível. Amamos! San Andreas pegando fogo e o hotel é frio.

2026-05-05 • via Nuitee
P
Priscila • extended_group • br
10
2026-05-05 • via Nuitee
E
Ernesto • extended_group • pa
9
Placentera, acogedor
Pros:

Cuartos e instalaciones

2026-05-05 • via Nuitee
J
Jan • solo_traveller • au
8
Pros:

Great hotel and location. Very friendly and attentive staff.

Cons:

Not many facilities available, only a small pool area. Some rooms and areas are due for renovation but this is consistent with the whole island

2026-05-03 • via Nuitee
A
Andrés Felipe • couple • co
10
Excelente
Pros:

Todo

Cons:

.

2026-04-30 • via Nuitee
J
Juan • solo_traveller • cl
8
Bueno pero xaro
Pros:

La ubicación y la tranquilidad. A pesar del ruido exterior, la habitación era muy silenciosa

Cons:

Muy caro y la ducha complicada para regular la temperatura del agua

2026-04-27 • via Nuitee
C
Cecilia • solo_traveller • ar
9
Pros:

El personal es super amable y están atentos a cualquier inquietud q uno tenga. La ubicación es perfecta. Camas cómodas. Y el desayuno es excelente.

Cons:

La habitación si bien es amplia y cómoda tenía mucho olor a humedad. El aire acondicionado tenía q estar 24hs encendido Osino no se podía estar en la habitacion

2026-04-20 • via Nuitee
T
Travel13294850441 • Couples • New York City, New York
10
Excellent hotel and service! We loved it.
Pros:

The location is excellent. The beach is just across the hotel, in front of our room. You can walk back to use bathrooms and 3 restaurants. And other services. Truly magnificent!

2026-04-09 • via Tripadvisor
M
Martha Lilian • couple • co
9
Hotel Casablanca, siempre un acierto.
Pros:

Ya me he hospedado antes en el hotel Casablanca y me parece una excelente opción. Las habitaciones son muy cómodas, los restaurantes son buenos y ofrecen variedad de platos y productos. El personal es atento y tiene una buen ubicación. Nosotros veníamos de la Isla de Providencia, así que esa noche pudimos descansar cómodamente, tiene buen sistema de amortiguación del sonido, por lo que no se escucha dentro de la habitación, el ruido de la calle. Lo recomiendo.

2026-04-08 • via Nuitee
J
Jose A Restrepo • family_with_children • co
8
2026-04-05 • via Nuitee
J
Jose Fernando Mestre • couple • co
9
2026-04-04 • via Nuitee
P
Patricio • family_with_children • cl
8
Buen hotel
Pros:

Ubicación. Piscina. El personal

Cons:

La atención del personal y la demora de los Restaurant asociados al hotel.

2026-04-04 • via Nuitee
J
JAIME • couple • co
9
2026-04-02 • via Nuitee
E
Enrique • couple • es
10
2026-04-01 • via Nuitee
F
frederney • couple • co
10
2026-03-27 • via Nuitee
N
NICHOLAS • couple • us
9
The stay was excellent, we took the meal planned on a third night. They decided to give us a buffet instead of the dinne
Pros:

Location

Cons:

We were not allowed to play music at the pool area

2026-03-27 • via Nuitee
C
carlos • couple • co
7
Pros:

ubicación buena
desayuno. normal
piscina bien

Cons:

calidad precio

2026-03-24 • via Nuitee
J
José • couple • co
7
Pros:

La ubicación

2026-03-23 • via Nuitee
S
Sergio • couple • ca
10
2026-03-19 • via Nuitee