Hotel Allén - Sure Hotel by Best Western Allen

Hotels
•
SureStay Hotel by Best Western
7.2 (4912 reviews)
Parkgatan 10 , Gothenburg , se

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Fruits
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfied with breakfast
Cons:
Cleanliness issues
Noisy rooms
Limited amenities

Categories

Cleanliness
6.1
Several comments indicated cleanliness issues, especially with the bathroom.
Service
8.06
The staff was frequently noted as friendly and helpful.
Location
8.1
Conveniently located near attractions with easy access.
Room Quality
6.06
Rooms were mentioned as small and somewhat noisy.
Amenities
7.09
Basic amenities were available, but some guests found shortcomings.
Value for Money
7.05
Good value was highlighted, especially with breakfast included.
Food and Beverage
7.1
Breakfast was generally praised but faced some critiques.
Overall Experience
8.06
Most guests found their stay satisfactory with some highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Central Location and Convenience
Hotel Allén - Sure Hotel by Best Western Allen is conveniently located just a 10-minute walk from Gothenburg Central Station and a stone's throw away from the vibrant main street, Avenyn.

Comfortable Rooms and Amenities
Enjoy a cozy stay in rooms equipped with flat-screen TVs, wooden floors, and modern private bathrooms with showers. The hotel also offers complimentary WiFi, tea, coffee, and cake to make your stay even more enjoyable.

Local Tips and Nearby Attractions
Take advantage of the free internet computer in the lobby and seek recommendations from the friendly reception staff for local hotspots or assistance with restaurant reservations. Explore popular attractions like the Swedish Exhibition Centre and Liseberg Amusement Park, both within a short 15-minute walk from the hotel.

Book your stay at Hotel Allén now for a memorable experience in Gothenburg!

Important information:

Guests who want to use the parking facilities need to book in advance. Please note that parking is for an additional fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 200 per day.

Location

Guest Reviews

7.2
Based on 4912 reviews
Cleanliness: 6.1
Service: 8.06
Location: 8.1
Room Quality: 6.06
Amenities: 7.09
Value for Money: 7.05
Food and Beverage: 7.1
Overall Experience: 8.06
C
Christopher • solo_traveller • se
10
Bra nära och välkomnande!
Pros:

Bra centralt med mycket trevlig personal!

Cons:

N/A

2026-03-14 • via Nuitee
P
Persson • couple • se
4
Cons:

Väldigt litet rum

2026-03-14 • via Nuitee
U
Ulrica • extended_group • se
5
Pros:

Centralt

2026-03-14 • via Nuitee
J
Joacim • family_with_children • se
7
Pros:

Trevligt bemötande vid incheckning
Väldigt bra sängar

Cons:

Personalens bemötande vid frukosten och att mycket ej blev påfyllt mat och porslin brickor.
Vid utcheckning satt personal i receptionen och pratade privatsamtal var ej intresserad av oss.

2026-03-14 • via Nuitee
L
Lena • family_with_children • se
10
Pros:

Allt var bra. Men en konstig signal på brandsignalen. Den bara tjöt entonigt. Den skulle behöva vara som en vanlig brandsignal.

2026-03-13 • via Nuitee
O
Olga Anna • solo_traveller • no
8
Pros:

Flott beligenhet. Meget hjelpsom personalet. Rommet var stort og komfortabelt innredet. Frokosten var god. Anbefaler.

2026-03-13 • via Nuitee
B
Bodil • couple • se
10
Har bott här flera gånger tidigare och aldrig blivit besviken.
Pros:

Mycket bra hotell till det priset, utmärkt läge och nära till parkering.
Bra frukost och kaffe erbjuds hela dagen.

Cons:

Har inget negativt att säga.

2026-03-12 • via Nuitee
J
Jenny • solo_traveller • us
8
Clean, practical hotel with thoughtful touches
Pros:

The breakfast was excellent, the staff were patient and helpful, and the room was tiny but well thought out. The location was quite good, within walking distance of the main drag in Gothenberg. They had a setup with free tea/coffee and cookies every night, which I appreciated. I would stay here again, especially given the economical price point.

Cons:

Just a word of advice if you're traveling with a car -- the tiny hotel garage is extremely cramped. Someone parked behind the garage door, and I literally could not get my car out. It was mortifying, but I had to ask the hotel staff to contact the car owner to move it, otherwise I was trapped! I highly recommend parking in the public parking lot directly across the street instead. You will have to download a local app in order to pay for this parking, but if you are not parked 24 hours, it is more economical and much less stressful to park there. Your mileage may vary, but this was my experience. :)

The main lobby area has a lot of seating and is beautiful to look at -- but for some reason not very comfortable to hang out in. The seats are a bit uncomfortable, and it was a little cold.

2026-03-12 • via Nuitee
C
Christoph • family_with_children • de
7
Pros:

Zentral gelegen

Cons:

Handtücher haben muffig gerochen. Frühstück war ausreichend hätte aber mehr Auswahl bitten können.

2026-03-11 • via Nuitee
C
Caroline • family_with_children • se
9
2026-03-10 • via Nuitee
M
Megumi • couple • nl
8
2026-03-10 • via Nuitee
O
Olga • family_with_children • es
5
Bueno
Pros:

Buena ubicación. Nos guardaron las maletas.

Cons:

Algo pequeño el buffet del desayuno, pero suficiente.

2026-03-10 • via Nuitee
K
Krzysztof • solo_traveller • se
9
2026-03-09 • via Nuitee
M
Marie • couple • se
7
Vi är i stora hela nöjda
Pros:

Läget & priset

Cons:

Smal säng, dåligt bacon

2026-03-09 • via Nuitee
C
Camilla • solo_traveller • se
8
Pros:

Bra centralt läge

2026-03-09 • via Nuitee
A
Annika • family_with_children • se
7
Pros:

Bra läge, nära till centrum och stationen.

2026-03-08 • via Nuitee
E
Erika • couple • se
6
Okej vistelse. Försökte få en till natt men det var fullt
Pros:

Jag gillar läget och frukosten är mycket bra!

Cons:

Vi fick ett mycket litet rum med en liten trång dubbelsäng ( jag har ju bott här förut och haft singelrum och det var lika stort och sängen också nästan. )

2026-03-08 • via Nuitee
M
Mattias • couple • se
4
Vi kommer tyvärr inte välja detta hotell igen.
Pros:

Rummet okej.
Läget okej.

Cons:

Dålig frukost.
För liten matsal.
Ingen nattpersonal vilket resulterar i att obehöriga tar sig in.
Polisen var på plats och avvisade obehörig person.

2026-03-08 • via Nuitee
J
John • couple • se
7
2026-03-08 • via Nuitee
S
Sara • extended_group • se
5
Pros:

Frukosten var ok, men inte mer. Äggen var väldigt hårdkokta och det fanns ingen marmelad.

2026-03-07 • via Nuitee