Hotel Allén - Sure Hotel by Best Western Allen

Hotels
SureStay Hotel by Best Western
7.2 (5197 reviews)
Parkgatan 10 , Gothenburg , se

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Fruits
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfied with breakfast
Cons:
Cleanliness issues
Noisy rooms
Limited amenities

Categories

Cleanliness
6.1
Several comments indicated cleanliness issues, especially with the bathroom.
Service
8.06
The staff was frequently noted as friendly and helpful.
Location
8.1
Conveniently located near attractions with easy access.
Room Quality
6.06
Rooms were mentioned as small and somewhat noisy.
Amenities
7.09
Basic amenities were available, but some guests found shortcomings.
Value for Money
7.05
Good value was highlighted, especially with breakfast included.
Food and Beverage
7.1
Breakfast was generally praised but faced some critiques.
Overall Experience
8.06
Most guests found their stay satisfactory with some highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Central Location and Convenience
Hotel Allén - Sure Hotel by Best Western Allen is conveniently located just a 10-minute walk from Gothenburg Central Station and a stone's throw away from the vibrant main street, Avenyn.

Comfortable Rooms and Amenities
Enjoy a cozy stay in rooms equipped with flat-screen TVs, wooden floors, and modern private bathrooms with showers. The hotel also offers complimentary WiFi, tea, coffee, and cake to make your stay even more enjoyable.

Local Tips and Nearby Attractions
Take advantage of the free internet computer in the lobby and seek recommendations from the friendly reception staff for local hotspots or assistance with restaurant reservations. Explore popular attractions like the Swedish Exhibition Centre and Liseberg Amusement Park, both within a short 15-minute walk from the hotel.

Book your stay at Hotel Allén now for a memorable experience in Gothenburg!

Important information:

Guests who want to use the parking facilities need to book in advance. Please note that parking is for an additional fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 200 per day.

Location

Guest Reviews

7.2
Based on 5197 reviews
Cleanliness: 6.1
Service: 8.06
Location: 8.1
Room Quality: 6.06
Amenities: 7.09
Value for Money: 7.05
Food and Beverage: 7.1
Overall Experience: 8.06
H
Henriksson extended_group se
7
Den var helt ok för ändamålet med resan.
Pros:

Bra med lite sill till frullen, det gillade jag.

Cons:

Äggen var för välkokta och äggröran var lite väl torr.
Apelsinjuicen var mest vatten och smakade inte mycket.

2026-05-22 via Nuitee
M
Maria solo_traveller se
10
Pros:

Frukosten!

2026-05-22 via Nuitee
F
Frøydis couple no
4
Ellers helt ok
Pros:

Sentralt til gågater

Cons:

Rom 101. Hørte på klokke/alarm fra heisen hele tiden

2026-05-21 via Nuitee
S
Sammy solo_traveller gb
7
2026-05-21 via Nuitee
M
Marianne solo_traveller se
10
2026-05-21 via Nuitee
I
Ivar solo_traveller no
8
Pros:

God frokost!

2026-05-20 via Nuitee
N
Niranuch extended_group th
10
Good location. Friendly staff. Breakfast
Pros:

Good Location - We can walk to all attraction places

Good Breakfast - hot drinks and cookies are free

Friendly Staffs

Cons:

Nothing

2026-05-20 via Nuitee
S
Sylvie family_with_children fr
9
Pros:

Personnel très aimable. Serviable et répondant à nos questions .

2026-05-19 via Nuitee
S
Stig solo_traveller se
7
Pros:

Rummet

2026-05-19 via Nuitee
C
Cecilia couple se
6
2026-05-18 via Nuitee
Z
Zdeněk couple cz
10
2026-05-18 via Nuitee
T
Titti family_with_children se
8
Pros:

Bra läge, sköna sängar

Cons:

Rörigt och urplockat på frukosten, matsalen är inte dimensionerad för antalet gäster. Fanns inte platser till alla

2026-05-18 via Nuitee
N
Nilsson solo_traveller se
10
2026-05-18 via Nuitee
E
Enna couple se
8
Pros:

Läget, ren och stor toa, fina speglar och sköna sängar.

Cons:

Fanns inget kylskåp för egna drickor och snacks.

2026-05-18 via Nuitee
L
Lisa solo_traveller se
7
2026-05-17 via Nuitee
T
Tommy solo_traveller se
6
2026-05-17 via Nuitee
M
Maria family_with_children se
8
2026-05-16 via Nuitee
C
Cecilie couple no
5
Trenger oppussing
Pros:

Det lå fint til og frokosten var god

Cons:

Var ikke gode senger og jeg forstår ikke hvorfor de ikke kan dobbel seng. Det var mugg i taket på badet, trenger en oppussing.

2026-05-16 via Nuitee
M
Malin solo_traveller se
4
Pros:

Bra sängar

Cons:

Lite sunkigt

2026-05-15 via Nuitee
V
Victoria couple se
5
2026-05-14 via Nuitee