Hotel Allén - Sure Hotel by Best Western Allen

Hotels
SureStay Hotel by Best Western
7.2 (4912 reviews)
Parkgatan 10 , Gothenburg , se

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Fruits
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfied with breakfast
Cons:
Cleanliness issues
Noisy rooms
Limited amenities

Categories

Cleanliness
6.1
Several comments indicated cleanliness issues, especially with the bathroom.
Service
8.06
The staff was frequently noted as friendly and helpful.
Location
8.1
Conveniently located near attractions with easy access.
Room Quality
6.06
Rooms were mentioned as small and somewhat noisy.
Amenities
7.09
Basic amenities were available, but some guests found shortcomings.
Value for Money
7.05
Good value was highlighted, especially with breakfast included.
Food and Beverage
7.1
Breakfast was generally praised but faced some critiques.
Overall Experience
8.06
Most guests found their stay satisfactory with some highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Central Location and Convenience
Hotel Allén - Sure Hotel by Best Western Allen is conveniently located just a 10-minute walk from Gothenburg Central Station and a stone's throw away from the vibrant main street, Avenyn.

Comfortable Rooms and Amenities
Enjoy a cozy stay in rooms equipped with flat-screen TVs, wooden floors, and modern private bathrooms with showers. The hotel also offers complimentary WiFi, tea, coffee, and cake to make your stay even more enjoyable.

Local Tips and Nearby Attractions
Take advantage of the free internet computer in the lobby and seek recommendations from the friendly reception staff for local hotspots or assistance with restaurant reservations. Explore popular attractions like the Swedish Exhibition Centre and Liseberg Amusement Park, both within a short 15-minute walk from the hotel.

Book your stay at Hotel Allén now for a memorable experience in Gothenburg!

Important information:

Guests who want to use the parking facilities need to book in advance. Please note that parking is for an additional fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 200 per day.

Location

Guest Reviews

7.2
Based on 4912 reviews
Cleanliness: 6.1
Service: 8.06
Location: 8.1
Room Quality: 6.06
Amenities: 7.09
Value for Money: 7.05
Food and Beverage: 7.1
Overall Experience: 8.06
J
JanneSwe couple se
7
2026-04-11 via Nuitee
K
Klaus family_with_children de
8
Kurztripp
Pros:

Frühstück war sehr gut, Preis- Leistung war sehr gut, Parkplatz mit Reservierung war gut, Billiger als auf den Offiziellen

2026-04-10 via Nuitee
H
Henrietta couple hu
8
2026-04-10 via Nuitee
D
dalibor family_with_children se
8
2026-04-10 via Nuitee
A
Amapola couple no
8
Fair enough the cost of stay.near in everything and everywhere 🥰
Pros:

nice staff and the breakfast 🥰

2026-04-09 via Nuitee
T
Toma Petrov solo_traveller bg
10
2026-04-09 via Nuitee
I
Isaac solo_traveller se
9
2026-04-09 via Nuitee
R
Richard extended_group se
5
En plats att sova. Inte mer.
Pros:

Läget.

Cons:

Bilderna som finns på Booking.com motsvarar absolut inte de två rum vi faktiskt hyrde. Bilderna på Booking verkar vara tagna på ett helt annat hotell. Det här är ett enkelt hotell, tro inget annat.
Mycket trångt på frukosten.

2026-04-09 via Nuitee
R
Rentzmann solo_traveller se
8
2026-04-09 via Nuitee
A
Anja family_with_children de
7
Pros:

Guten Lage, gutes Frühstück und sauber. Ein kleines Fenster konnte geöffnet werden.

Cons:

Ein bisschen abgewohnt (Wandfarbe am Bett auffällig beschädigt, Loch im Boden).

2026-04-08 via Nuitee
L
Leia extended_group se
10
2026-04-08 via Nuitee
G
Gudrun family_with_children se
7
2026-04-08 via Nuitee
M
Maren couple no
3
Skal ikke dra på dette hotellet igjen
Pros:

Fikk melding av de, hvor vi blei av

Cons:

Frokosten, hørte alt fra ute og naborommet, døren fungerte ikke, var ikke rent

2026-04-08 via Nuitee
M
Marija couple se
10
Närheten, smidigt parkering, jättetrevlig personal… Vi kommer igen, säkert ❤️
2026-04-07 via Nuitee
C
Charles solo_traveller se
8
Pros:

Läget

Cons:

Lite slitet

2026-04-07 via Nuitee
F
Fabrizio family_with_children it
6
2026-04-07 via Nuitee
I
Ivana family_with_children no
8
2026-04-07 via Nuitee
A
Anna solo_traveller se
7
2026-04-06 via Nuitee
L
Lisa family_with_children se
4
2026-04-06 via Nuitee
M
Matúš solo_traveller sk
10
2026-04-05 via Nuitee