Hotel Soberanis

Hotels
7.8 (237 reviews)
Avenida Coba 5 y 7 Manzana 8 SuperManzana , Cancún , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location
Comfortable mattresses
Cons:
Cleanliness issues
Service policies perceived as excessive

Categories

Cleanliness
7.19
Mixed reviews; some mentioned cleanliness issues and maintenance problems.
Service
8.16
Generally good service reported, though some complaints about policies.
Location
8.7
Highly rated for its central location near transport and attractions.
Room Quality
7.65
Rooms were noted for size but some concerns about comfort and amenities.
Amenities
7.18
Some essential amenities lacking or noted as inadequate.
Value for Money
7.14
Perceived as slightly overpriced for the value provided.
Food and Beverage
8.69
Not specifically mentioned, assumed average.
Overall Experience
7.66
Mixed feedback, with some guests enjoying their stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:38

Property Description

Convenient Location:
Located in the heart of Cancun city center, Hotel Sobranis offers easy access to top local restaurants, shops, markets, and entertainment centers.

Budget-Friendly Accommodation:
Ideal for budget-conscious travelers, the hotel provides affordable rates without compromising on quality service.

Great Value Package:
Experience the perfect blend of reasonable prices, friendly hospitality, and a prime location when you stay at Hotel Sobranis. Book now for an unforgettable stay in Cancun!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 237 reviews
Cleanliness: 7.19
Service: 8.16
Location: 8.7
Room Quality: 7.65
Amenities: 7.18
Value for Money: 7.14
Food and Beverage: 8.69
Overall Experience: 7.66
J
Jessica • family_with_children • cl
7
Pros:

El personal con buena disposición y buena la ubicación

Cons:

El dormitorio tenía mucho olor a húmedad y el baño muy angosto, las sabanas estaban con manchas

2026-03-29 • via Nuitee
M
Manuel • solo_traveller • mx
7
2026-03-24 • via Nuitee
P
Padme • family_with_children • mx
10
2026-03-23 • via Nuitee
C
cid • family_with_children • mx
10
2026-03-22 • via Nuitee
H
Hernández López • family_with_children • mx
9
Pros:

Tiene una excelente ubicación, nos trataron muy bien, la habitación muy limpia y amplia, el personal fue muy amable.

Cons:

Lo único que no me gustó fue que no tenían servicio de restaurante teniendo las instalaciones

2026-03-16 • via Nuitee
C
Chavez • family_with_children • mx
10
2026-03-01 • via Nuitee
E
EDGAR ADRIAN • family_with_children • mx
10
2026-02-10 • via Nuitee
J
JulietFra • family_with_children • it
8
Pros:

Buona qualità-prezzo. Per una notte, di passaggio, va benissimo. Ha anche un supermercato vicino, che risulta molto comodo.

Cons:

Nulla.

2026-01-23 • via Nuitee
O
Omar • couple • mx
10
Maravilloso
Pros:

La ubicacion y su hotel

Cons:

Todo me gusto

2026-01-19 • via Nuitee
V
Valbuens • couple • us
6
Regular
Pros:

Los colchones eran comodos y tenían aire acondicionado

Cons:

El elevador tenía un olor terrible y el olor en general del no era muy agradable el Servicio de staff fue bueno pero me pareció excesivo que cuando necesite una plancha para ropa me pidieron mi pasaporte como garantía como si fuera a robarla o algo así ,me parece absurdo

2026-01-10 • via Nuitee
E
Emmanuel • family_with_children • co
5
2026-01-07 • via Nuitee
V
Veronica • family_with_children • it
4
Prezzo ok ma non ci tornerei
Cons:

Struttura poco curata e poco pulita

2026-01-05 • via Nuitee
E
Esther • family_with_children • mx
10
Pros:

Bien

Cons:

Bien

2026-01-01 • via Nuitee
D
Diana • family_with_children • mx
10
2025-12-29 • via Nuitee
T
TEMAY480 • couple • mx
10
muy buena ubicación y precio
2025-12-29 • via Nuitee
M
Manuel • solo_traveller • mx
10
Pros:

Muy bueno.solo me quedé una noche y estuve muy cómodo .habitación limpia todo bien

2025-12-29 • via Nuitee
S
salma • family_with_children • ca
1
Catastrophe
Pros:

Rien

Cons:

Tout

2025-12-27 • via Nuitee
A
Anita • couple • se
6
Pros:

Helt ok enkelt hotell . Perfekt för en övernattning .

2025-12-27 • via Nuitee
P
Peter • couple • gb
6
Rooms could do with some improvement but convenient
Pros:

It was clean, the staff were nice and it was convenient.

Cons:

It wasn’t particularly comfortable feeling and was maybe slightly more expensive than it should have been for what it was.

2025-12-25 • via Nuitee
C
Carlos • family_with_children • mx
9
Pros:

Ubicación

2025-12-22 • via Nuitee