Hampton Inn & Suites Edmonton/West

Hotels
•
Hampton Inn
9 (698 reviews)
18304 100 Avenue , Edmonton , ca

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Great breakfast
Cons:
Room size issues
Bathroom design problems

Categories

Cleanliness
9.21
The hotel was noted for its immaculate cleanliness, with no dust or dirt found anywhere.
Service
9.18
Guests consistently highlighted the helpful and friendly service from staff.
Location
9.22
The location was praised for easy access to city attractions.
Room Quality
8.67
While rooms were clean and comfortable, some guests found them small for families.
Amenities
8.7
Amenities such as the pool received positive mentions, though some issues were noted.
Value for Money
8.66
The overall value was considered fair given the experience and amenities provided.
Food and Beverage
9.21
Breakfast received high praise for its variety and quality.
Overall Experience
9.18
Overall, guests expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:06

Property Description

Luxurious Amenities
Indulge in the indoor pool, hot tub, and daily hot breakfast offered at this Edmonton hotel. Relax in air-conditioned rooms equipped with a flat-screen TV and free Wi-Fi.

Convenience and Comfort
Enjoy the convenience of a coffee maker, work desk, and free toiletries in every room. Benefit from the 24-hour reception, laundry services, and airport shuttle available to guests.

Prime Location
Located just 3 km from West Edmonton Mall, this hotel is also close to Royal Mayfair Golf Club and Royal Alberta Museum. Book your stay at Hampton Inn & Suites Edmonton/West for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, debit cards are not accepted as forms of payment.Swimming pool: Closed from Fri, Jun 19, 2026 until Thu, Jul 2, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 698 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
R
Remco • couple • nl
8
Centraal gelegen hotel in Edmonton
Pros:

Centrale ligging tov West Edmonton Mall en Downtown Edmonton. Ruime kamer met nette badkamer met inloop douche. Vriendelijk en behulpzaam personeel. Kamer op 5e verdieping met uitzicht op skyline Edmonton.
Goed continentaal ontbijt wat inbegrepen was. Gratis parkeren.

Cons:

Niets alles was goed

2026-06-25 • via Nuitee
L
Linza • solo_traveller • ca
10
Pros:

Very friendly staff, clean, comfortable rooms. Good water pressure. Decent selection at the free breakfast buffet

Cons:

Wish the breakfast lasted until 11am. Wish there was cutlery in the room and more racks for luggage.

2026-06-24 • via Nuitee
S
Stephen • solo_traveller • ca
10
2026-06-13 • via Nuitee
D
Divin • family_with_children • ca
7
2026-06-11 • via Nuitee
J
Jin • solo_traveller • kr
10
2026-06-11 • via Nuitee
1
185peonygirl • Family • Calgary, Alberta
10
A great, friendly hotel!
Pros:

A great hotel, easy to find close to West Edmonton Mall! Friendly staff, large hotel room that was very clean. Loved the complimentary breakfast every morning. Different choices each day and food was quickly filled up by helpful staff. Easy parking in the front and back of the hotel. Close to Wal Mart and restaurants.

2026-06-10 • via Tripadvisor
J
jasonmL1362HL • Family
2
It was horrible can't wait to leave this hotel
Pros:

This staff are racist especially the maintenance men who can't say morning to you but want to ask you who paying his salary what are you doing here they think black people are thieves you can't even stand outside without being asked are you a guest can I help you white people out there smoking all day I don't see yall asking them anything they don't even have somewhere for you to chill outside Quality Inn was way better and cheaper I won't recommend any African American to waste there money

2026-06-09 • via Tripadvisor
G
Gbenga • extended_group • ca
4
Pros:

The picture on the advert does not match the reality at the hotels

Cons:

The size of the room and the room wasn't clean

2026-05-27 • via Nuitee
A
Alyssa • couple • ca
10
Pros:

Clean bathroom, comfy bed, very good breakfast.

Cons:

Nothing

2026-05-26 • via Nuitee
T
Tammy • couple • ca
10
AHHHHHMAZING
Pros:

Super clean, super friendly and very accommodating staff (both front end and housekeeping) the pool and hot tub were amazing, the breakfast was delicious. Also, they were able to provide us tooth brushes, extra toiletries, and had tea coffee and fresh citrus water available at all times. It was a great stay and we will be back!

Cons:

Nothing to not like!

2026-05-22 • via Nuitee
Y
Yvonne • extended_group • ca
9
Friendly staff, clean comfortable room
Pros:

Clean, comfortable

Cons:

Towel racks are a bit high for an accessible room

2026-05-21 • via Nuitee
R
Roberta • solo_traveller • ca
10
Pros:

Clean and friendly staff

2026-05-14 • via Nuitee
W
Wilson-Middleton • solo_traveller • ca
9
2026-05-07 • via Nuitee
B
Brass • family_with_children • ca
10
2026-05-04 • via Nuitee
A
Ashlyne • family_with_children • ca
8
Enjoyed every minute of it. Loved that my kids were able to enjoy the pool on site, breakfast & the comfort of their
Pros:

Convenient location. Clean & comfortable rooms.

2026-05-02 • via Nuitee
N
Neil • extended_group • us
8
Overall, it was very comfortable and a good nice sleep
Pros:

Easy booking comfortable bed

Cons:

All good

2026-04-22 • via Nuitee
Y
Yellowhorn • family_with_children • ca
5
2026-04-20 • via Nuitee
C
Caron • family_with_children • ca
9
Thanks. We will be back!
Pros:

The staff was very friendly and the kids had a blast at the pool

Cons:

Everything was good

2026-03-30 • via Nuitee
K
Kristine • solo_traveller • ca
8
Great stay with family and extended family and will return again.
Pros:

Queen suite with sofa bed gave lots of space for family. Staff friendly and helpful. Pool fun for kids.

Cons:

Sofa bed lumpy

2026-03-27 • via Nuitee
K
Kyle • family_with_children • ca
10
2026-03-20 • via Nuitee