1 Hotel South Beach

Hotels
Starwood Capital
9.2 (1864 reviews)
2341 Collins Avenue, Miami Beach, Florida, 33139 , Miami Beach , US

Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Express check-out
Electric car charging station
Health club
Parasailing on site
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Exceptional service
Amazing food quality
Cons:
Poor room assignment
Issues with cleanliness

Categories

Cleanliness
8.7
Mention of poor room assignment and strong odors indicates issues with cleanliness.
Service
9.7
Several reviews highlight exceptional service from staff like Gano, Alfred, and Paola.
Location
9.7
General mentions of enjoyable beach and restaurant experiences suggest a favorable location.
Room Quality
7.7
Specific complaints about not receiving the booked room and noise issues.
Amenities
9.7
Praise for the beach club and restaurant amenities indicates strong performance.
Value for Money
8.7
Mixed feelings due to high prices being mentioned in relation to service received.
Food and Beverage
9.7
Positive experiences with food quality and variety noted in reviews.
Overall Experience
9.7
Many guests express excitement to return, indicating a strong overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:18

Property Description

Experience luxurious relaxation at 1 Hotel South Beach, where pristine sandy shores meet modern elegance.

Indulgent Spa Services
Pamper yourself in our world-class spa, offering rejuvenating massages, body treatments, and revitalizing facials to melt away stress and restore your serenity.

Diverse Dining Options
Savor culinary delights at our three exquisite restaurants, featuring WATR AT THE 1 ROOFTOP, or enjoy 24-hour room service. Unwind at one of the six bars or two poolside bars, with a perfect drink to toast your getaway.

State-of-the-Art Amenities
Enhance your stay with complimentary high-speed internet, a fully-equipped health club, and three dazzling outdoor pools. Our 426 stylish guestrooms offer modern comforts, including tablet computers and luxurious bedding, making your stay both convenient and restful.

Book your unforgettable escape at 1 Hotel South Beach today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

9.2
Based on 1864 reviews
Cleanliness: 8.7
Service: 9.7
Location: 9.7
Room Quality: 7.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 9.7
Overall Experience: 9.7
F
FarAway14799828990 Family Santa Monica, California
10
Beach Day
Pros:

Beach crew hustled to deliver above and beyond service/accommodations. Special shout to Jonathan Cruz and Asher! Thank you!

2026-03-14 via Tripadvisor
D
Deannatami Family Bellevue, Washington
10
Fabulous beach day on an incredibly busy day - Server Andrea made it so awesome!
Pros:

Writing exclusively about the beach service today - Andrea was our server for the entire beach day and she was excellent! She was present the entire day taking everyone’s orders and cleaning consistently. The beach was packed today and she was managing the crowd with incredible grace and speed. In the beach set up - Andrew was also outstanding. Very speedy, found us a fabulous place to sit and quickly situated the umbrella.

2026-03-14 via Tripadvisor
H
hildai2025 Couples
10
Excellent
Pros:

Always love your amenities and property. Hospitality is what always makes me come back. Angelo, one of your servers at the beach is always hospitable, kind, efficient, and very personable. I have referred many family and friends to come to your establishment and request his service at the beach because he always goes above and beyond. They highly recommend him to their family and friends. Thank you

2026-03-14 via Tripadvisor
D
dennisbP2918FE Solo travel
10
Beach Day with the Best Service
Pros:

Adrian is the best host and beach attendant anyone could ever ask for. He accommodated me to the fullest, constantly checking in and providing anything I needed. Angelo my server was phenomenal as well and super attentive. This is the only beach area I’ll ever come to genuinely because of the service and hospitality, mainly thanks to these great gentleman!

2026-03-14 via Tripadvisor
J
J8558UBfernandoa Friends getaway
10
Awesome Experience
Pros:

Alfredo was awesome, very hospitable and despite the busy afternoon in the sun was extremely accommodating and attentive. Will definitely come back to visit him again soon!

2026-03-14 via Tripadvisor
K
kristyvpaul Friends getaway
10
Service exceptional
Pros:

Alfredo made our experience incredible!!! Ask for him at the beach. Made sure he communicated drink times so we could always have one in hand. Also the manager Adrian has always been hospitality first. Best beach service in Miami.

2026-03-14 via Tripadvisor
D
DayTrip00041848685 Friends getaway
10
Watr in the sky with jerome
Pros:

Jerome is the best if you want a server who is timely and charismatic that is him! Being in miami its hard to find this level of quality service and he was 10/10! The views were phenomenal made you feel like you were in a movie! The drinks presentation were so cute and also were worth the money nice and strong nothing water’d down! This was the best experience we got especially on our trip! When you come ask for jerome!

2026-03-14 via Tripadvisor
N
ninasF4991ZZ Friends getaway
10
I love Jerome at WATR Miami
Pros:

We had a great experience! Our server was Jerome! He was fantastic, attentive, friendly, and made sure everything was perfect throughout our visit. The food and drinks were amazing, and his service really made the experience even better. He was quick, professional, and made us feel well taken care of. Definitely one of the best dining experiences we’ve had. Highly recommend Jerome at WATR Miami !!! I had the best time for my first experience

2026-03-14 via Tripadvisor
D
denyellk2026 Friends getaway
10
I LOVE JEROME
Pros:

The drinks were amazing, and our server’s name was Jerome. He recommended some great food options, and everything tasted incredible. The service was 10/10 and the place itself was also 10/10. I would definitely recommend this place! ⭐️🍹✨

2026-03-14 via Tripadvisor
E
Elastimom Family Toronto, Ontario
10
Amazing pool team!
Pros:

Our experience by the pool was outstanding. Miguel, Michael, and Nora were so helpful and attentive! It’s hard work to be in the sun all day and move heavy furniture, set up beds for people and foresee their needs before they even know they have them. This incredible team does it all with a smile! We’re vey thankful for them!

2026-03-14 via Tripadvisor
J
joemE2476GT Family Westmont, DuPage County, Illinois
10
Great Pool experience at the One
Pros:

At the main pool, Nora the hostess and Miguel and Maicol were amazing. Very good customer service!

2026-03-14 via Tripadvisor
A
Andrew couple gb
10
2026-03-14 via Nuitee
P
Paul couple gb
10
2026-03-14 via Nuitee
T
Tourist24213155155 Business
10
Jesus - the best!
Pros:

Jesus was one of the sweetest waiters I have come across. Great customer service!

2026-03-13 via Tripadvisor
C
CCLL305 Friends getaway Miami Beach, Florida
10
Amazing Beach service thank you Massimo
Pros:

Massimo at the beach at 1 Hotel Miami Beach really made our day. From the moment we arrived he was welcoming, attentive, and just genuinely pleasant to deal with. Everything felt easy and taken care of. He checked in on us at the right times, made sure we had everything we needed, and always with a great attitude.

You can tell he really cares about the guests having a good experience. The service felt very natural and relaxed, never forced, which honestly made the whole beach day even better.

We had such a great time and the service was a big part of that. Massimo helped make everything smooth and enjoyable.

We’ll definitely be back, and hopefully we’ll see him again next time.

2026-03-13 via Tripadvisor
D
D1152QAluisg Couples United States
10
Jesus is the man
Pros:

Jesus was funny , knowledgeable and communicated very well. The atmosphere was beautiful.

2026-03-13 via Tripadvisor
H
Happiness64044853545 Couples
10
Amazing Service
Pros:

Jesus is such a blast. hilarious, he felt like family and took such great care of us. food was outstanding!!!

2026-03-13 via Tripadvisor
V
Voytyuk couple us
10
2026-03-13 via Nuitee
1
10fatemahg Friends getaway
10
Jimmy was great!
Pros:

Jimmy was the server of the century. The tofu was INCREDIBLE

2026-03-12 via Tripadvisor
T
T1260LMjasminer Friends getaway
10
10/10
Pros:

Awesome experience. Jimmmy made our experience amazing. He was extra attentive and went above and beyong. Great energy.

2026-03-12 via Tripadvisor