1 Hotel South Beach

Beach crew hustled to deliver above and beyond service/accommodations. Special shout to Jonathan Cruz and Asher! Thank you!

Writing exclusively about the beach service today - Andrea was our server for the entire beach day and she was excellent! She was present the entire day taking everyone’s orders and cleaning consistently. The beach was packed today and she was managing the crowd with incredible grace and speed. In the beach set up - Andrew was also outstanding. Very speedy, found us a fabulous place to sit and quickly situated the umbrella.

Always love your amenities and property. Hospitality is what always makes me come back. Angelo, one of your servers at the beach is always hospitable, kind, efficient, and very personable. I have referred many family and friends to come to your establishment and request his service at the beach because he always goes above and beyond. They highly recommend him to their family and friends. Thank you

Adrian is the best host and beach attendant anyone could ever ask for. He accommodated me to the fullest, constantly checking in and providing anything I needed. Angelo my server was phenomenal as well and super attentive. This is the only beach area I’ll ever come to genuinely because of the service and hospitality, mainly thanks to these great gentleman!

Alfredo was awesome, very hospitable and despite the busy afternoon in the sun was extremely accommodating and attentive. Will definitely come back to visit him again soon!

Alfredo made our experience incredible!!! Ask for him at the beach. Made sure he communicated drink times so we could always have one in hand. Also the manager Adrian has always been hospitality first. Best beach service in Miami.

Jerome is the best if you want a server who is timely and charismatic that is him! Being in miami its hard to find this level of quality service and he was 10/10! The views were phenomenal made you feel like you were in a movie! The drinks presentation were so cute and also were worth the money nice and strong nothing water’d down! This was the best experience we got especially on our trip! When you come ask for jerome!

We had a great experience! Our server was Jerome! He was fantastic, attentive, friendly, and made sure everything was perfect throughout our visit. The food and drinks were amazing, and his service really made the experience even better. He was quick, professional, and made us feel well taken care of. Definitely one of the best dining experiences we’ve had. Highly recommend Jerome at WATR Miami !!! I had the best time for my first experience

The drinks were amazing, and our server’s name was Jerome. He recommended some great food options, and everything tasted incredible. The service was 10/10 and the place itself was also 10/10. I would definitely recommend this place! ⭐️🍹✨

Our experience by the pool was outstanding. Miguel, Michael, and Nora were so helpful and attentive! It’s hard work to be in the sun all day and move heavy furniture, set up beds for people and foresee their needs before they even know they have them. This incredible team does it all with a smile! We’re vey thankful for them!

At the main pool, Nora the hostess and Miguel and Maicol were amazing. Very good customer service!

Jesus was one of the sweetest waiters I have come across. Great customer service!

Massimo at the beach at 1 Hotel Miami Beach really made our day. From the moment we arrived he was welcoming, attentive, and just genuinely pleasant to deal with. Everything felt easy and taken care of. He checked in on us at the right times, made sure we had everything we needed, and always with a great attitude.

You can tell he really cares about the guests having a good experience. The service felt very natural and relaxed, never forced, which honestly made the whole beach day even better.

We had such a great time and the service was a big part of that. Massimo helped make everything smooth and enjoyable.

We’ll definitely be back, and hopefully we’ll see him again next time.

Jesus was funny , knowledgeable and communicated very well. The atmosphere was beautiful.

Jesus is such a blast. hilarious, he felt like family and took such great care of us. food was outstanding!!!

Jimmy was the server of the century. The tofu was INCREDIBLE

Awesome experience. Jimmmy made our experience amazing. He was extra attentive and went above and beyong. Great energy.