Quest Newmarket Serviced Apartments

Hotels
Quest Apartment Hotels
8.6 (794 reviews)
31-39 Davis Crescent , Auckland , nz

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Service frequency not sufficient
Pigeon droppings on balcony

Categories

Cleanliness
7.79
There were issues with smells in the rooms and a need for improvements in overall cleanliness.
Service
9.26
Staff were friendly and tried their best to resolve issues despite challenges.
Location
9.3
Great location close to shopping, restaurants, and public transport.
Room Quality
8.25
Rooms were generally comfortable, but some had plumbing issues.
Amenities
8.28
Basic amenities present, but some need maintenance and upgrades.
Value for Money
8.24
Value reflects location and comfort, but some experiences were disappointing.
Food and Beverage
8.79
Limited feedback, but meets standard expectations for a hotel.
Overall Experience
8.86
Overall experience was positive with friendly staff and excellent location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:02

Property Description

Modern Serviced Apartments with Kitchenette
Quest Newmarket offers modern serviced apartments equipped with a kitchenette and satellite TV, providing guests with the convenience and comfort of a home away from home.

Convenient Location with Easy Access to Popular Attractions
Situated next to the Link bus stop, guests can easily explore Auckland city centre, Ponsonby, and other attractions. The proximity to The University of Auckland-Grafton Campus, Vector Arena, and Ellerslie Racecourse makes it an ideal choice for both leisure and business travelers.

Complimentary WiFi and On-Site Amenities
Guests at Quest Newmarket can enjoy complimentary WiFi and access to laundry facilities, a dining setting, and a work desk in all apartments. The large covered car parking area adds to the convenience of staying at this modern property.

Book your stay at Quest Newmarket for a seamless blend of comfort, convenience, and modern amenities.

Important information:

Reception hours are:
Monday to Friday: 07:00-21:30
Weekends and Public Holidays: 08:00-18:00

If you expect to arrive outside reception opening hours, please inform Quest Newmarket Serviced Apartments in advance, using the contact details found on the booking confirmation.

Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card and a 3% charge when you pay with an American Express credit card.

Please note upon arrival, each guest will be required to sign a standard Quest registration form, and the property's Terms of Stay.

Photo ID is required by all guests at check-in or prior to arrival.

Please note that the total price of the reservation will be charged upon check in.

Please note check-in time is 14:00. Early check-in may be available, if arranged in advance with the property. Please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 20 per day.

Location

Guest Reviews

8.6
Based on 794 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.86
S
Sylvia couple nz
5
Pros:

location was excellent went to asb classic tennis tourament . Easy uber or nice walk though domain . Close to newmarket shops.

Cons:

Aircon failed water pored into room had to use portable fan couldn't be fixed next day a friday (normal working day) so had to change rooms. We had booked another day but got missed with room change had a call to see why we weren't out of room a bit embarrassing.

2026-02-14 via Nuitee
M
Matthew couple nl
9
Prachtig appartement op een perfecte locatie.
Pros:

Ruim en schoon appartement. Dichtbij openbaar vervoer, winkels en restaurants. Ook genoeg restaurants op loopafstand voor ontbijtmogelijkheden (2-5 min).

Cons:

Niets.

2026-02-13 via Nuitee
T
Tim family_with_children nz
6
Pros:

Central spot for restaurants etc … apartment views are not as presented on website. It is clean and ok. Nothing special that would warrant another visit

2026-02-13 via Nuitee
M
Margaret solo_traveller ca
10
Would highly recommend this accommodation. It was excellent value, very clean and close to many shops.
Pros:

Excellent location, clean, helpful lovely staff. Very happy to have safe parking right in the hotel.

2026-02-11 via Nuitee
K
kellie couple nz
10
2026-02-10 via Nuitee
G
Georgina solo_traveller nz
10
2026-02-10 via Nuitee
K
Karwacki solo_traveller fr
8
2026-02-09 via Nuitee
L
Lauren family_with_children nz
10
Pros:

Room was clean and tidy. Having two bathrooms really helped and the aircon was a godsend.

Cons:

Didn't realise how close to the train tracks, but that was easily solved by closing the windows.

2026-02-08 via Nuitee
M
Maxine family_with_children dk
10
Pros:

Der manglede en skærebrat, ellers der var alt vi havde brug for.

2026-01-29 via Nuitee
A
Andrew family_with_children nz
9
Pros:

Comfortable, clean and staff were very efficient and helpful

Cons:

Always can be more competitive on.price.

2026-01-29 via Nuitee
P
Pauline couple nz
8
2026-01-28 via Nuitee
C
Chris couple nz
9
2026-01-27 via Nuitee
D
Diane family_with_children nc
9
I always enjoy staying at your hotel.
Pros:

My room had everything needed to make my stay comfortable. Your beds also are the best. I have slept in many hotels and rarely do I get a good nights sleep.
The staff at reception are very friendly and helpful. Your cleaning staff are the same.
Love also the location, close to all I need.

Cons:

The steps outside up into reception area…having to lug suitcases up and down the steps. Fortunately there aren’t many.

2026-01-25 via Nuitee
A
Aaron solo_traveller nz
8
2026-01-25 via Nuitee
J
Jolene solo_traveller nz
9
2026-01-23 via Nuitee
P
Patty Newman couple nz
9
2026-01-22 via Nuitee
B
Benjamin solo_traveller gb
8
Excellent apartment for the price in a great part of the city.
Pros:

This serviced apartment is centrally located in Newmarket Auckland, and exactly as shown in the ads.
The rooms are fairly simplistic and a little old, but were all very well maintained and exceptionally clean.
The staff were the highlight as they were warm and helpful, and I found the place to be above average for the price, location and rating.

Cons:

The room is fairly basically equipped, although the kitchen did have a Espresso coffee maker (take some pods).
It's starting to show its age and the some items are more worn than others.
The front desk is frequently unstaffed, but assistance can be found if you can wait.

2026-01-20 via Nuitee
D
Dimity couple au
8
2026-01-20 via Nuitee
M
Mo couple au
7
Overall stay is comfortable, property is clean
Pros:

It’s clean, location is excellent

Cons:

Clothes dryer not working properly, tv was loose hanging off wall mount. Daily coffee pods was not provided, need to pay

2026-01-20 via Nuitee
D
Denise couple nz
8
Great place to stay. Perfect location. We have been staying here off and on for past 15 years.
Pros:

Great location. Very comfortable bed, great shower, and convenient kitchen and laundry.

Cons:

The hallway on Level 3 had a damp, musty smell.

2026-01-20 via Nuitee