Hotel Dann Cartagena

Hotels
•
Dann Hotels
8.8 (1251 reviews)
Avenida Las Velas No 1-60, El Laguito , Cartagena de Indias , co

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
8.28
Several reviews noted issues with cleanliness, particularly with room maintenance.
Service
9.45
Staff were repeatedly described as friendly and attentive, providing commendable service.
Location
9.49
The location received positive feedback for its proximity to the beach and convenient access.
Room Quality
7.94
Some rooms need updating and there were issues with air conditioning, impacting overall quality.
Amenities
8.47
Amenities were generally positively mentioned, but some guests found issues with the pool temperature.
Value for Money
8.93
Guests felt that the pricing was acceptable given the overall experience, despite certain shortcomings.
Food and Beverage
8.98
Breakfast received positive comments, although there were a few critiques regarding variety.
Overall Experience
8.85
Mixed experiences overall, with many guests expressing an intention to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:27

Property Description

Impressive Building with Beach Access and Pool
Hotel Dann Cartagena boasts an impressive building with direct beach access and a sparkling swimming pool, offering a picturesque setting for your stay.

Luxurious Rooms with Modern Amenities
The air-conditioned rooms at Dann Cartagena are elegantly furnished with plasma TVs, minibars, and spacious seating areas, ensuring a comfortable and relaxing experience during your visit.

Gastronomic Delights and Relaxation
Indulge in a delicious buffet breakfast at Bucaneros Restaurant, savoring local seafood and international dishes. Unwind by the pool on sun loungers, pamper yourself with a rejuvenating massage, or bask in the sun on the beach.

Ready to experience luxury and relaxation at Hotel Dann Cartagena? Book now for an unforgettable stay!

Important information:

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Please note special conditions apply for more than 3 reservations. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 10 years old stay for US$18 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for US$43 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1251 reviews
Cleanliness: 8.28
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 8.85
C
Carlos • family_with_children • co
10
Pros:

Amplitud de los cuartos y muy buena vista al mar

Cons:

Poca playa

2026-03-12 • via Nuitee
K
Katrin • solo_traveller • ch
9
Würde jederzeit wieder kommen
Pros:

Schönes Ambiente, gutes Frühstück

Cons:

Zu wenig Liegemöglichkeiten im Poolbereich

2026-03-11 • via Nuitee
G
Gustavo • family_with_children • ar
10
2026-03-10 • via Nuitee
J
Joaquin • family_with_children • ar
10
Pros:

Increíble, el lujo, la comodidad, la cercanía, el acceso a la playa, el desayuno, todo muy muy bueno. Llegamos desde Argentina y sin duda volveré si visito nuevamente esta ciudad. Es muy buen hotel, tenés todo cerca...casas de cambio supermercados, puestos de artesanias etc.

2026-03-09 • via Nuitee
J
Jenny • solo_traveller • gb
10
Amazing, will definitely return
Pros:

Location was amazing! Room was nice and clean.
Gym was ok

2026-03-09 • via Nuitee
F
Fabiano Valentim • family_with_children • br
9
Pros:

Tudo muito limpo, organizado, atendimento excelente dos funcionários, sempre prestativos e preocupados com o atendimento.

Cons:

Um pouco antigo, mas tudo funcional..

2026-03-07 • via Nuitee
O
Otalora • family_with_children • ch
9
Merveilleuse vacances en famille
Pros:

Le personnel, la piscine, la chambre et particulièrement le restaurant Los Bucaneros. Avec ma famille, nous avons mangé 4 jours à la suite et nous avons tout adoré !

Cons:

À chaque étage, il y a des escaliers pour arriver aux ascenseurs depuis les chambres ou la réception. Etant donné que nous avions une poussette, cela a été un tout petit peu embêtant. Au rez-de-chaussée, il y avait toujours quelqu'un pour nous aider mais pour arriver à la chambre nous devions être toujours à deux.

2026-03-05 • via Nuitee
K
Kaido • extended_group • ee
9
Meeldiv kogemus.
Pros:

Meeldis teenindus. Eraldi tahaksin tänada Davidit restorani poolelt. Sõbralik, tähelepanelik.
Tegi söömised meeldivaks🙂

Cons:

Vähe ruumi ja kohti oli basseini juures.
Seal oli ülerahvastatus.

2026-03-04 • via Nuitee
M
marie • family_with_children • ca
6
Pros:

Chambre spacieuse. Vue magnifique. Déjeuner super

Cons:

Le bruit du climatisateur et la mauvaise odeur d'humidité dans la chambre

2026-03-02 • via Nuitee
A
AURA • extended_group • co
7
Descanso y relax
Pros:

La ubicación es muy buena y la vista es muy linda, tuvieron un lindo detalle con mi papá por su cumpleaños.

Cons:

El personal no fue muy amable, en diferentes ocasiones recibimos respuestas poco empaticas, algunas demoras en la atención pasando por delante otros huéspedes y en ocasiones un poco rudas, se nota la diferencia en el trato a los locales frente a los extranjeros, gracias

2026-03-02 • via Nuitee
B
BOURRET • family_with_children • be
9
Pros:

La piscine propre, entretenue et calme.
La sécurité dans l'établissement.
La chambre spacieuse et très propre.
Bon petit déjeuner buffet !

Cons:

Un peu cher par rapport à nos standards européens.

2026-03-01 • via Nuitee
E
Eugênio • couple • br
9
Pros:

Tamanho

Cons:

Ar

2026-02-28 • via Nuitee
E
Edwin • family_with_children • co
9
2026-02-27 • via Nuitee
L
L. Quick • family_with_children • us
10
Friendly staff award!
Pros:

Great AC. Great beach access with towels and then pool side. Varied breakfast. Staff was warm, upbeat and friendly! I was welcomed and greeted every time I walked in.

2026-02-27 • via Nuitee
M
María Luisa Garmendia • extended_group • cl
7
adecuado pero caro para lo que ofrecen
Pros:

amplitud de la suite familiar. desayuno. amabilidad personal

Cons:

deben mejorar limpieza. el agua en una ciudad como cartagena debiera estar disponible para los huéspedes. un poco anticuado. habia mal olor en el hall el ultimo dia. es caro relacion calidad-precio

2026-02-26 • via Nuitee
R
Rodrigo • family_with_children • pe
9
Buena en general
Pros:

Las habitaciones y la vista

Cons:

La atención, por mejorar en la zona de piscina

2026-02-26 • via Nuitee
I
Iris Yeannette • couple • co
10
Encantador lugar para volver
Pros:

La atención del personal, la comida excelente 👌las habitaciones cómodas

Cons:

La música en la piscina muy mala, todo el tiempo salsa, deberían poner una música suave ojalá baladas en inglés o música de ambiente caribeño…

2026-02-25 • via Nuitee
M
Maria Jose • extended_group • cl
8
Hotel acogedor
Pros:

La mantencion está muy bien.
Muy amables.
La mejor sopa marina que he comido.

Cons:

La comida y bebidas son caras

2026-02-25 • via Nuitee
L
lorenzo • solo_traveller • it
9
2026-02-25 • via Nuitee
R
Roy • family_with_children • cl
9
2026-02-24 • via Nuitee