Hotel Dann Cartagena

Hotels
Dann Hotels
8.8 (1228 reviews)
Avenida Las Velas No 1-60, El Laguito , Cartagena de Indias , co

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
8.28
Several reviews noted issues with cleanliness, particularly with room maintenance.
Service
9.45
Staff were repeatedly described as friendly and attentive, providing commendable service.
Location
9.49
The location received positive feedback for its proximity to the beach and convenient access.
Room Quality
7.94
Some rooms need updating and there were issues with air conditioning, impacting overall quality.
Amenities
8.47
Amenities were generally positively mentioned, but some guests found issues with the pool temperature.
Value for Money
8.93
Guests felt that the pricing was acceptable given the overall experience, despite certain shortcomings.
Food and Beverage
8.98
Breakfast received positive comments, although there were a few critiques regarding variety.
Overall Experience
8.85
Mixed experiences overall, with many guests expressing an intention to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:27

Property Description

Impressive Building with Beach Access and Pool
Hotel Dann Cartagena boasts an impressive building with direct beach access and a sparkling swimming pool, offering a picturesque setting for your stay.

Luxurious Rooms with Modern Amenities
The air-conditioned rooms at Dann Cartagena are elegantly furnished with plasma TVs, minibars, and spacious seating areas, ensuring a comfortable and relaxing experience during your visit.

Gastronomic Delights and Relaxation
Indulge in a delicious buffet breakfast at Bucaneros Restaurant, savoring local seafood and international dishes. Unwind by the pool on sun loungers, pamper yourself with a rejuvenating massage, or bask in the sun on the beach.

Ready to experience luxury and relaxation at Hotel Dann Cartagena? Book now for an unforgettable stay!

Important information:

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Please note special conditions apply for more than 3 reservations. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 10 years old stay for US$18 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for US$43 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1228 reviews
Cleanliness: 8.28
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 8.85
C
cristhian solo_traveller us
10
Pros:

Todo la pisaba la atención todo

Cons:

La verdad todo muy lindo

2026-02-12 via Nuitee
G
Grisel family_with_children uy
9
MUY BUENA ESTADI
Pros:

me resulto muy comoda la habitacion, todo el personal muy amable y dispuesto

Cons:

el baño tiene un problema estructural ...la tapa del inodoro no queda levantada pues no tiene lugar !!!!

2026-02-10 via Nuitee
T
Thore couple no
8
Bra hotell for 4 dager i Cartagena
Pros:

Bra beliggenhet og personale

Cons:

Litt mye mas ved frokosten

2026-02-10 via Nuitee
A
adriana solo_traveller br
9
Pros:

Hotel bonito, piscina gostosa em frente à praia. Funcionários extremamente educados e simpáticos. Apto grande, instalações um pouco antigas. Gostei de hotel, voltaria

2026-02-09 via Nuitee
M
Manuel couple us
5
It was a nice place. Staff and security was awesome but it just being uncomfortable in a hot room was not great. It was
Pros:

Property location was great. Staff was really nice and knowledgeable.

Cons:

Was really uncomfortable with the heat in my room will you ask service to help us twice and they just messed with the controller and that’s the max they did. It was just too hot in the rooms and it made it very uncomfortable.

2026-02-08 via Nuitee
L
louisdD8098IN Family
10
Stay
Pros:

good overall experience. very good hotel. very good service. internet spotty and use of tv should be more straight forward.
we had a rainy stormy day and trying to get it to work not easy. (succeeded but...).

2026-02-04 via Tripadvisor
S
Stefan extended_group de
5
Gibt schöne Hotels in der Innenstadt
Pros:

Gute Lage am Strand und Nettes Personal

Cons:

Wir hatten für 4 Personen gebucht und fanden 2 Einzelbetten plus 2 zusätzliche Betten- indiskutabel
Am Strand standen Sonnenschirme und Stühle, die bestimmt 20 Jahre alt waren , für viel Geld

2026-01-30 via Nuitee
L
L. Quick family_with_children us
10
Great beach hotel!
Pros:

Super friendly staff always greet you with a smile and cheerfull salutation. Nice breakfast with good variety. Great beach and pool. Restaurant had a good menu and reasonable prices.

Cons:

Ac was functional but struggled to keep room dry and cool.

2026-01-30 via Nuitee
S
Sandro couple br
8
Pros:

Ótima localização, limpeza e funcionários muito atenciosos.

Cons:

Bebidas caríssimas e internet péssima.

2026-01-30 via Nuitee
S
Stephen family_with_children gb
7
Overall pleasant stay
Pros:

Pool area, very spacious room comfortable bed.

Cons:

Food very poor quality room service & breakfast.
Shower door wouldn't close despite reporting it the first day.
Amenities not replenished for the first three days, had to ask for more.

2026-01-30 via Nuitee
P
Pablo family_with_children cl
10
Pros:

Ordenado y cómodo

2026-01-29 via Nuitee
S
Saul couple ca
9
Pros:

The location was great. Right on the beach and near to bars and restaurants. The staff were super helpful and friendly, and the place felt very secure.

Cons:

Checkin time
Was not flexible, even though the property was not full. Still, we could leave our bags and enjoyed a welcome
Drink

2026-01-27 via Nuitee
P
PASTOR couple co
7
Pros:

Ubicación

Cons:

Un hotel que debería estar remodelado para ubicación y estatus

2026-01-27 via Nuitee
A
Astrid family_with_children co
10
2026-01-27 via Nuitee
M
Mari Silvia extended_group br
9
2026-01-26 via Nuitee
W
Wendoll extended_group cr
8
Pros:

Las instalaciones muy bonitas, habitaciones con vista a el mar, el restaurante tiene muy buena comida. Está en la zona moderna de Cartagena, zona segura para caminar en la noche y nos trasladamos bien en uber al centro histórico. El transporte del tour a las islas llegaban al hotel sin problema.

2026-01-26 via Nuitee
M
Marcelo couple ar
8
Pros:

Para ser una playa en Bocagrande, la zona del laguito, me pareció muy buena.

Cons:

El baño podría haber tenido bidet o duchador.

2026-01-26 via Nuitee
K
KATTY family_with_children ec
9
2026-01-24 via Nuitee
F
Florencia family_with_children ar
10
2026-01-23 via Nuitee
C
clauio family_with_children cl
10
Excelente
Pros:

La atención y la picina

2026-01-22 via Nuitee