Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
8.28
Several reviews noted issues with cleanliness, particularly with room maintenance.
Service
9.45
Staff were repeatedly described as friendly and attentive, providing commendable service.
Location
9.49
The location received positive feedback for its proximity to the beach and convenient access.
Room Quality
7.94
Some rooms need updating and there were issues with air conditioning, impacting overall quality.
Amenities
8.47
Amenities were generally positively mentioned, but some guests found issues with the pool temperature.
Value for Money
8.93
Guests felt that the pricing was acceptable given the overall experience, despite certain shortcomings.
Food and Beverage
8.98
Breakfast received positive comments, although there were a few critiques regarding variety.
Overall Experience
8.85
Mixed experiences overall, with many guests expressing an intention to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:27

Property Description

Impressive Building with Beach Access and Pool
Hotel Dann Cartagena boasts an impressive building with direct beach access and a sparkling swimming pool, offering a picturesque setting for your stay.

Luxurious Rooms with Modern Amenities
The air-conditioned rooms at Dann Cartagena are elegantly furnished with plasma TVs, minibars, and spacious seating areas, ensuring a comfortable and relaxing experience during your visit.

Gastronomic Delights and Relaxation
Indulge in a delicious buffet breakfast at Bucaneros Restaurant, savoring local seafood and international dishes. Unwind by the pool on sun loungers, pamper yourself with a rejuvenating massage, or bask in the sun on the beach.

Ready to experience luxury and relaxation at Hotel Dann Cartagena? Book now for an unforgettable stay!

Important information:

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Please note special conditions apply for more than 3 reservations. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTG

Location

Guest Reviews

8.8
Based on 1360 reviews
Cleanliness: 8.28
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 8.85
H
Hernan • couple • us
9
Excellent
Pros:

Everything was wonderful

Cons:

Too many stairs

2026-09-18 • via Nuitee
S
svf5073 • solo_traveller • us
10
Great experience!
Pros:

We had a wonderful experience at Hotel Dann and would absolutely recommend it. The entire staff was incredibly friendly, helpful, and welcoming throughout our stay. The food was delicious, the amenities were excellent, and I had a fantastic massage at the spa.

The direct beach access was another huge plus and made it so easy to enjoy the water without having to leave the property. Honestly, the hotel had everything we needed, which made our time in Cartagena so much more relaxing and enjoyable.

Our stay at Hotel Dann genuinely made our Cartagena experience 100% better. It was comfortable, convenient, and a great place to come back to after spending the day exploring. We would definitely stay here again!

Cons:

N/A

2026-09-16 • via Nuitee
G
Gloria Esmeralda • solo_traveller • co
9
2026-09-15 • via Nuitee
P
Palacios • solo_traveller • mx
8
Atención a estos detalles
Pros:

Que está del lado de la playa y se accede a ella. También el trato de las personas de su restaurante son muy amables.
La habitación muy limpia, espaciosa y con una vista al mar espectacular

Cons:

Que había una fuga en la regadera y salía el agua hasta la estancia, peligrosa porque me resbalé y no la arreglaron los 6 días que estuvimos.

2026-09-14 • via Nuitee
A
Alfonso • solo_traveller • co
9
Nos enacnata el Hotel
Pros:

La calidad Humana tenemos 6 años que sielpre pasamos un fin de semana alla.

Cons:

La puerta del baño algo averiada cosa q me parecio
Extraño

2026-09-14 • via Nuitee
G
Gerardo • couple • ch
9
2026-09-13 • via Nuitee
J
jlagunab • couple • co
10
2026-09-13 • via Nuitee
A
Alarcon • solo_traveller • co
10
2026-09-13 • via Nuitee
F
Francisco Bueno • solo_traveller • co
8
Buen hotel, gracias
Pros:

La atención en el bar, agradecimiento al Sr Carmelo en el bar, su atención es excelente.

El acceso al mar.

El personal en general, soy amables y atentos

Cons:

Subir o bajar escaleras al salir del ascensor

2026-09-13 • via Nuitee
L
LACOUTURE • couple • co
10
2026-09-11 • via Nuitee
C
Christian • couple • pe
10
2026-09-09 • via Nuitee
M
Miguel • extended_group • es
8
hotel para disfrutar de unas vacaciones tranquilas.
Pros:

Hotel con amplia habitación. Limpia y camas cómodas. El desayuno tipo buffet ofrecía bastantes opciones. La piscina está bastante bien, y tener acceso directo a la playa es un plus.

Cons:

El ascensor no está a la misma altura de las plantas. Se queda entre ellas, es decir, entre la 1 y 2, 3 y 4, etc. Por lo que aquellos que tengan movilidad reducida, tendrán dificultades para acceder a las habitaciones. En el hall del hotel se ofrecen a llevarte la maleta. El recepcionista que nos atendió no fue muy amable. " Tendría un mal día"....

2026-09-08 • via Nuitee
A
Ayleen • couple • pe
10
Buenas vacaciones
Pros:

Es un gran equipo, servicio perfecto, desayunos ricos, habitación completa y súper cómoda.

2026-09-07 • via Nuitee
C
Constanza • couple • us
8
The great staff and excellent restaurant made our time enjoyable
Pros:

The staff was super friendly, and the restaurant food and service were top-notch.

Cons:

I am writing to express my concern regarding the cleanliness of the air conditioning units in our rooms. The AC filters were extremely dirty and dusty. As a result, most of our group developed severe rhinitis during our stay. However the room was very spacious and comfortable.

The lobby looks very outdated and run-down also the lobby bathroom was in very poor condition

2026-09-02 • via Nuitee
M
Miguel • solo_traveller • co
7
2026-09-01 • via Nuitee
A
Angélica • family_with_children • co
10
Pros:

La ubicación es excelente y el servicio excepcional

2026-08-31 • via Nuitee
D
Diaz • family_with_children • co
10
2026-08-31 • via Nuitee
A
Afanador • family_with_children • ve
10
2026-08-30 • via Nuitee
G
Gonzalo • couple • uy
10
2026-08-28 • via Nuitee
S
Steven • couple • mx
8
Pros:

Good

2026-08-27 • via Nuitee