Hotel Dann Cartagena

Hotels
•
Dann Hotels
8.8 (1251 reviews)
Avenida Las Velas No 1-60, El Laguito , Cartagena de Indias , co

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
8.28
Several reviews noted issues with cleanliness, particularly with room maintenance.
Service
9.45
Staff were repeatedly described as friendly and attentive, providing commendable service.
Location
9.49
The location received positive feedback for its proximity to the beach and convenient access.
Room Quality
7.94
Some rooms need updating and there were issues with air conditioning, impacting overall quality.
Amenities
8.47
Amenities were generally positively mentioned, but some guests found issues with the pool temperature.
Value for Money
8.93
Guests felt that the pricing was acceptable given the overall experience, despite certain shortcomings.
Food and Beverage
8.98
Breakfast received positive comments, although there were a few critiques regarding variety.
Overall Experience
8.85
Mixed experiences overall, with many guests expressing an intention to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:27

Property Description

Impressive Building with Beach Access and Pool
Hotel Dann Cartagena boasts an impressive building with direct beach access and a sparkling swimming pool, offering a picturesque setting for your stay.

Luxurious Rooms with Modern Amenities
The air-conditioned rooms at Dann Cartagena are elegantly furnished with plasma TVs, minibars, and spacious seating areas, ensuring a comfortable and relaxing experience during your visit.

Gastronomic Delights and Relaxation
Indulge in a delicious buffet breakfast at Bucaneros Restaurant, savoring local seafood and international dishes. Unwind by the pool on sun loungers, pamper yourself with a rejuvenating massage, or bask in the sun on the beach.

Ready to experience luxury and relaxation at Hotel Dann Cartagena? Book now for an unforgettable stay!

Important information:

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Please note special conditions apply for more than 3 reservations. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 10 years old stay for US$18 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for US$43 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1251 reviews
Cleanliness: 8.28
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 8.85
D
DHallquist • family_with_children • us
10
Perfect place to stay
Pros:

Great location on the southern part of cartagena with some shops nearby and low key neighborhood. Easy access to the walled city via taxi or uber. The private pool area and beach access is perfect. Included breakfast was delicious everyday.

2026-04-09 • via Nuitee
E
Emily • family_with_children • us
10
2026-04-06 • via Nuitee
D
David • couple • pr
10
Amazing staff , food. Facilities
Pros:

Excellente

2026-04-04 • via Nuitee
A
Annie • couple • ca
9
2026-04-03 • via Nuitee
J
Judy • extended_group • co
9
2026-04-02 • via Nuitee
L
Lis • couple • co
10
Placentera
Pros:

Todo! La vista, el desayuno delicioso, hay varias opciones, la cercanía a la playa es genial, la piscina es muy linda y sus espacios muy cómodos, el personal muy amable y la cama muy cómoda.

Cons:

Lo único que note es el tema de acceso para personas con movilidad reducida que es un poco complicado por las escaleras, es lo único, de resto excelente.

2026-04-01 • via Nuitee
H
Héctor Andrés • family_with_children • co
10
2026-03-31 • via Nuitee
A
Andrés • solo_traveller • co
5
Existen muchísimas opciones más baratas y mejor calidad.
Pros:

Ubicación.

Cons:

Excesivamente costoso para un hotel tan viejo. El gimnasio es absolutamente deficiente.

2026-03-30 • via Nuitee
R
Rodriguez Valades • couple • mx
10
Awesome!
Pros:

Habitacion con vista al mar excelente, excelente tamano y muy comoda!

2026-03-29 • via Nuitee
J
Javier Stiven • family_with_children • de
10
2026-03-28 • via Nuitee
A
Ali • couple • fr
5
Pros:

L’emplacement

Cons:

Il y avait des travaux, on nous l’a informé par simple lettre sous la porte 1h avant le début .
La fenêtre du balcon était cassé de même pour la porte de la douche .
J’ai ajouter pourtant un supplément pour upgrade ma chambre..

2026-03-28 • via Nuitee
P
Paula • couple • cl
10
2026-03-26 • via Nuitee
J
Jorge Enrique • extended_group • co
9
2026-03-25 • via Nuitee
R
Rosa Maria • family_with_children • es
7
Pros:

Ubicación, acceso playa y amabilidad del personal.
Habitaciones amplias , con buenas vistas.

Cons:

Habitación Superior necesitan renovación, sobre todo el baño.

2026-03-24 • via Nuitee
A
Ariel • couple • ar
10
Unos días excepcionales.
Pros:

La habitación muy cómoda, las instalaciones muy bien cuidadas, la ubicación del hotel es perfecta con la salida a la playa y el restaurante un diez

Cons:

Que el ascensor solo paraba en pisos pares

2026-03-24 • via Nuitee
P
Paula • couple • cl
10
2026-03-22 • via Nuitee
M
María José • family_with_children • cl
8
Excelente para pasar tiempo en familia
Pros:

La piscina sin duda, siempre limpia y de noche bien iluminada.

Cons:

Que la habitación no tuviera espacio adecuado para colgar ropa húmeda

2026-03-19 • via Nuitee
G
graciela • extended_group • ar
8
Todo correcto. Nada deslumbrante
Pros:

Muy buen tamaño de habitación. Los empleados muy amables. El desayuno un poco escaso. El sector de pileta, bien. Alejado del centro, pero es una buena ubicación

Cons:

La playa horrible. Hay que caminar a playas de Castillo Grande que son mejores. No esperen arenas blancas ni agua turquesa

2026-03-19 • via Nuitee
L
Loek • couple • nl
9
heerlijke week in Cartagena, Colombia...
Pros:

Personeel vriendelijk en attent, locatie fantastisch en vooral de hygiëne was voortreffelijk: zelden meegemaakt dat zwembad en directe omgeving zo goed schoongemaakt werden, complimenten!

Cons:

alles oké!

2026-03-18 • via Nuitee
M
Michael jeroen • solo_traveller • nl
9
Excelente relación calidad-precio
Pros:

Es mi segunda vez en este hotel y volvería sin dudarlo. Excelente relación calidad-precio. Muy recomendado.

2026-03-17 • via Nuitee