Hampton Inn & Suites Columbus Polaris

Hotels
•
Hampton Inn
9 (540 reviews)
8411 Pulsar Place , Columbus , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Stained furniture
Parking security concerns

Categories

Cleanliness
8.46
While generally clean, there were mentions of missed trash in the room and stained furniture.
Service
9.43
Multiple reviews praised the friendly and helpful staff.
Location
9.47
The hotel is conveniently located, with great access to local attractions.
Room Quality
8.42
Rooms were comfortable but some furnishings were noted as worn out.
Amenities
9.45
Guests enjoyed the pool and breakfast options, with many positive comments.
Value for Money
8.91
Good value considering amenities, though some concerns about parking security.
Food and Beverage
9.46
The breakfast was highly rated and well-received by guests.
Overall Experience
8.43
Overall a good experience, but highlights concerns regarding security.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:43

Property Description

Luxurious Stay near Polaris Fashion Place Mall

Convenient Location: Situated just moments away from the Polaris Fashion Place Mall, the Hampton Inn and Suites Columbus Polaris offers a prime location near shops, restaurants, and entertainment options.

Complimentary Amenities: Enjoy a range of free amenities during your stay, including complimentary wireless internet, a daily hot breakfast, a 24-hour on-site fitness center, and a relaxing swimming pool.

Nearby Attractions: Explore popular attractions such as Ohio State University, the Columbus Zoo, and the Ohio State Fairgrounds, all easily accessible from the hotel.

Book your stay at the Hampton Inn and Suites Columbus Polaris for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 540 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 8.43
X
X862BVsusans • Family
6
Dirty and disappointing
Pros:

I don’t know who is leaving excellent reviews, but as Hampton Inns go this is a huge disappointment. It is old and things are worn and dirty. There is black mold all around our shower door, dirty floors in the bathroom, and carpet in front of of the elevators that is so worn and wrinkled that it is a tripping hazard.
The king sized bed has an outlet on only one side with no way to charge a phone or watch at night. There are no usb ports anywhere in the room.

2026-04-17 • via Tripadvisor
C
Cynthia • couple • us
8
Right off the highway and close to us
2026-04-13 • via Nuitee
K
Kevin • solo_traveller • us
6
Pros:

Staff very responsive, clean room.

Cons:

No couch to relax and enjoy the room, mattress extremely uncomfortable. My back is still messed up almost 12 hours later.

2026-04-13 • via Nuitee
G
George • family_with_children • us
10
Great stay for the price.
Pros:

Our stay was comfortable and very family friendly. Our kids loved the pool. The rooms were clean and very spacious.

Cons:

The continental breakfast was less than sub par. Unfortunately I didn’t eat much, but the kids loved that they could make their own waffles.

2026-04-11 • via Nuitee
J
James • couple • us
9
Pros:

Typical Hampton except 6 floors, nice.

2026-04-04 • via Nuitee
G
Ganesh • family_with_children • us
9
Satisfactory stay.
Pros:

Cleanliness , friendly staff and comfortable bed.

Cons:

In my opinion room was little small as expected and refrigerator didn’t work that good.

2026-03-16 • via Nuitee
M
Merisha • extended_group • us
1
Pros:

Location to 71

Cons:

They were without power. The generator only powered one elevator and air.

2026-03-15 • via Nuitee
R
randy • solo_traveller • us
8
Cons:

Elevator problems. Call button on 6th floor was broken making it necessary to call the desk to have it sent. Only one Elevator working.

2026-02-28 • via Nuitee
2
287natalief • Family
6
Could be cleaner.
Pros:

The location of the hotel was good, but was overall I was disappointed with this stay. The pool was not clean, there was mold in my bathroom and only half of the lights in the bathroom worked. The beds were also not very comfortable and I woke up with an aching back.

2026-02-16 • via Tripadvisor
B
Becky • couple • us
10
2026-01-30 • via Nuitee
J
James • family_with_children • us
10
2026-01-29 • via Nuitee
J
Jacourian • extended_group • us
10
2026-01-28 • via Nuitee
D
Deborah • couple • us
3
Never again.
Pros:

Staff were generally friendly.

Cons:

Heating unit in room was so noisy that it was impossible to sleep. It must have been broken.

2026-01-28 • via Nuitee
J
Jovian • family_with_children • us
10
Great hospitality and relaxing stay
Pros:

Staff & amenities

Cons:

N/A

2026-01-28 • via Nuitee
R
Ryan • couple • us
7
Terrible
Pros:

Location

Cons:

Our air did not work. And the workers next door were remodeling a room so you could hear all the noises. Didn't sleep at all and alarm kept going off in the room next to ours. Worst experience I ever had at a Hampton

2026-01-25 • via Nuitee
B
Bailey • family_with_children • us
10
It was great, we will be staying again!
Pros:

The staff has been amazing! So kind and helpful. They really made our stay great.

Cons:

We got stuck in the elevator so that was scary but it was fine

2026-01-25 • via Nuitee
T
Tara • extended_group • us
10
Pros:

Very clean everyone very nice

2026-01-24 • via Nuitee
M
Michael • family_with_children • us
10
Pros:

Great location on Polaris Parkway. Rooms were clean, great shower pressure, adequate breakfast.

Pool was awesome. Very large pool and it wasn’t busy.

2026-01-20 • via Nuitee
K
Kenneth • family_with_children • us
5
It was great unless we tried to relax in the room.
Pros:

Clean, friendly, and close to everything.

Cons:

The furniture and plumbing was wore out. The furniture in the suites were beyond uncomfortable and the room was not set up good

2026-01-20 • via Nuitee
P
Paige • family_with_children • us
10
2026-01-19 • via Nuitee