Comfort Suites Clayton - Garner

I am specifically referring to the Comfort Inn in Garner. I made a reservation and cancelled the same day. The clerk never gave a confirmation number nor gave me a cancelation number. However, they were quick to charge for 2 nights but refused a refund because they say they could not prove I cancelled even though the clerk said, "no problem, she will take care of it". The manager obviously does not know one thing about customer service and believed an incompetent clerk over a good guest. I would skip this hotel if I were you.

Breakfast was ok. Sausage not quite done. I enjoyed the tub. Check in was slow.

The property overall is old an outdated. It has an old carpet smell. Batroom covered in hair. The bedding is stained and dirty. The courtains are dirty. Air conditioner smells bad. The breakfast was the only reason for which I gave it 2 stars.

Stacy was sweet and accommodating. The housekeepers never changed our sheets, nor did they give us clean towels unless we asked for them and they didn’t take out our trash.

Staff was great

Very comfortable and pleasant stay!

Great Staff, very accomdating and Comfy bed!

Some of the towels were worn out and had yellow stains on it. The tissue box in room was empty, had to go down to the front desk to get a box. There were no hand sanitizer in any of the dispensers in the lobby/ hallways, they simply said they ran out.

Staff was pleasant and friendly, the hotel was in good condition mostly, it’s an old property but satisfactory

The property was nice and clean. The staff was friendly.

Staff was very helpful

Check-in with Stacy was perfect! She was friendly, pleasant and efficient. The lobby area is updated and clean and the freshly baked cookies were delicious. Our room was updated, clean and spacious. The bathroom is clean, albeit a bit dated. Waiting to see how our complimentary breakfast fares tomorrow!

The location is very convenient for those who want to do some shopping. The rooms were spacious and check in was super easy.

Friendly staff

Cops across the street - cops at the entrance. Pool was closed. Kids were very disappointed. Room smelled like mildew

Everything went well.

Beds were very comfy! Air conditioner was very loud.

The Desk clerk, Stacy was exceptional. She was helpful, kind, and accommodating. The beds were comfortable. Breakfast was subpar. The waffle machine did not cook the waffles entirely and stuck horribly. The orange juice was sour. I am not a coffee snob and I don’t even go to Starbucks, but the coffee was horrid(undrinkable). There were 13 of us there for a funeral and half of us could not consistently get on Wi-Fi. We would stay there again because the location was very convenient to a friend’s house.

Hotel is dated and did not feel clean. We arrived to a room that was muggy and warm; the air conditioner did nothing to dehumidify or cool the room. Kudos to the maintenance guy who replaced the air conditioner quickly the next day. However, this location was still not comfortable, and we left early. Would not recommend. Oh, and the breakfast buffet was bland.

Very helpful and friendly staff. The hallway and room smelled funny. Kind of damp smelling. The USB ports on the wall were all broken.