Holiday Inn & Suites Salt Lake City - Airport West by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (407 reviews)
5001 West Wiley Post Way , Salt Lake City , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable stay
Helpful staff
Cons:
No free breakfast
Issues with cleanliness
Limited food options nearby

Categories

Cleanliness
7.75
Several reviews indicated issues with cleanliness, especially in restrooms.
Service
9.05
Positive sentiment regarding helpful staff, although some interactions were lukewarm.
Location
8.85
Convenient for airport access, though some areas lack amenities.
Room Quality
8.45
Rooms generally described as clean and comfortable, with occasional reports of wear.
Amenities
8.75
Amenities were fairly standard; some dissatisfaction over the lack of free breakfast.
Value for Money
7.75
Value perceived as low due to breakfast charges and the quality of food.
Food and Beverage
7.25
Mixed reviews on the restaurant, with many preferring to eat elsewhere.
Overall Experience
8.55
Overall positive experience but identified areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Convenient Shuttle Service
Offering free shuttle service to the airport and top-rated ski resorts, our hotel ensures a stress-free travel experience for our guests.

Modern Amenities
Enjoy our indoor pool, fitness centre, and on-site restaurant, WingTips Bistro and Bar, serving delicious meals daily.

Comfortable Accommodations
Relax in air-conditioned rooms with flat-screen TVs and private bathrooms, complete with free toiletries and a hairdryer.

Book now for a memorable stay at Holiday Inn & Suites Salt Lake City - Airport West, an IHG Hotel Airport West.

Important information:

Please note that the minimum check-in age at this property is 21 years of age.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.

Shuttle hours are limited please contact the hotel for timesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jan 16, 2026 until Wed, Jan 28, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 407 reviews
Cleanliness: 7.75
Service: 9.05
Location: 8.85
Room Quality: 8.45
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.55
M
Marion • solo_traveller • mx
9
Despite the above, will come back !
Pros:

Location, shuttle early morning.

Cons:

Receptionist upon arrival not very friendly and appearance could be better.

2026-02-25 • via Nuitee
J
JohnOmaha_Nebraska • Couples • Omaha, Nebraska
10
Nice stop-over.
Pros:

Great overnight on way to "Cabo"had a nice time a their "Wing Tips" Bar with Kyle as our bartender. Super friendly and conversant. Great drink preparation! The Hotel exceeded our expectations in every way. Very friendly staff too. Shuttle service is also superb.

2026-02-08 • via Tripadvisor
Y
Youngjae • family_with_children • kr
8
2026-01-20 • via Nuitee
J
Jeffrey • couple • us
9
Pros:

The breakfast was great. Everything was really fresh. Best chicken wings we have had in a while. Staff was great.

Cons:

Nothing.

2026-01-19 • via Nuitee
M
MONIQUE • family_with_children • be
7
2026-01-19 • via Nuitee
M
Maria • couple • us
10
Stay was pleasant and refreshing.
Pros:

Did not eat breakfast there but well did have dinner the evening we arrived because of diabetes issues. It was good to have a restaurant there and the server was very attentive. Good experience at the end of a long day.

Cons:

No complaints

2026-01-19 • via Nuitee
R
Reid • family_with_children • us
7
Hotel near SLC airport. Easy to get to and from. Has a shuttle available.
Pros:

Good location near airport. Breakfast was also pretty good.

Cons:

Elevators were out of service. Rooms are a little dated.

2026-01-19 • via Nuitee
R
REBECCA • solo_traveller • us
10
2026-01-18 • via Nuitee
Y
Yanez • family_with_children • us
10
Pros:

It's was beautiful 😍

Cons:

It was great my kid's love it

2026-01-13 • via Nuitee
J
Jeanene • family_with_children • us
8
Good value good staff makes you feal welcome.
Pros:

The young man at the desk at night made our check in quick and easy..

Cons:

The sitting area couches were really ugly maybe vintage really out dated

2026-01-11 • via Nuitee
L
Lori • family_with_children • us
8
2026-01-09 • via Nuitee
H
Heather • family_with_children • us
10
Pros:

Great little bar for a drink and bite to eat. Excellent service

Cons:

Front desk person seemed bothered when asked questions. Not friendly

2026-01-05 • via Nuitee
Y
Yanez • family_with_children • us
10
2026-01-03 • via Nuitee
K
krystalhopkins07 • family_with_children • us
5
Pros:

The room was nice

Cons:

That they dont tell you that you have to pay for breakfast I thought all holiday Inns had free breakfast and $15 a person for basic hotel breakfast food that was bland and gross yeah not satisfied with that part of the stay

2025-12-28 • via Nuitee
P
Petelo • solo_traveller • us
8
2025-12-14 • via Nuitee
F
Fabian • couple • us
10
Pros:

Clean
Great breakfast

2025-12-06 • via Nuitee
O
Oleg • couple • us
5
I wouldn’t stay there again.
Pros:

Pretty average. Nothing that I liked.

Cons:

Didn’t feel like my room is clean enough. Especially bathroom. Everything was worn out.

2025-12-03 • via Nuitee
R
Romero • family_with_children • us
4
2025-11-20 • via Nuitee
P
Ponganan • extended_group • th
10
Pros:

Breakfast is good and start early morning

2025-11-02 • via Nuitee
K
Kate • couple • us
10
This room was spacious, clean, comfortable & in a great location.
Pros:

Very nice room…clean & comfortable.

Cons:

It was all good

2025-10-30 • via Nuitee